Discussion Forum: Thread 263023

 Author: Admin View Messages Posted By Admin
 Posted: Jan 28, 2020 09:02
 Subject: Announcing the LEGO AMA
 Viewed: 8780 times
 Topic: NEWS
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Admin

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BrickLink Administrator
Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jan 28, 2020 09:13
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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calsbricks (5973)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.

Hello there and thank you for initiating the AMA's

We, like many other sellers have lots and lots of questions, but we will start
with an easy one first. We are sellers, and buyers on this platform and have
been here since 2008. What are the changes to the development plan (roadmap),
as well as the site performance issues ?

We will start with that and see how and where we go from there.
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jan 29, 2020 11:42
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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wahiggin (2075)

Location:  USA, Alabama
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Store: We-Like-It Bricks
  Hello there and thank you for initiating the AMA's

We, like many other sellers have lots and lots of questions, but we will start
with an easy one first. We are sellers, and buyers on this platform and have
been here since 2008. What are the changes to the development plan (roadmap),
as well as the site performance issues ?

We will start with that and see how and where we go from there.

Great question. I hope a mobile app or a mobile-optimized website is part of
that roadmap.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 19:58
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
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In Administrative, calsbricks writes:
  In NEWS, Admin writes:



  
Hello there and thank you for initiating the AMA's

We, like many other sellers have lots and lots of questions, but we will start
with an easy one first. We are sellers, and buyers on this platform and have
been here since 2008. What are the changes to the development plan (roadmap),
as well as the site performance issues ?

We will start with that and see how and where we go from there.

As part of the business plan, we are looking to make investments into the technology
platform and the brickLink site to improve performance, with upgrades planned
for both the Marketplace (including buyer and seller facing features) and the
Studio desktop app. More details will be shared on this as we develop the plan.
 Author: constructibles View Messages Posted By constructibles
 Posted: Jan 28, 2020 09:16
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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constructibles (333)

Location:  USA, North Carolina
Member Since Contact Type Status
May 8, 2018 Contact Member Seller
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Store: Constructibles Custom Sets
Good morning. As a long time seller, I'm interested to know if TLG will
begin cross marketing and driving additional buyer traffic to stores on BrickLink
(such as a link in the 'replacement parts' section of LEGO.com). Thanks.
-Jason
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:56
 Subject: Re: Announcing the LEGO AMA
 Viewed: 148 times
 Topic: Administrative
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, constructibles writes:
  Good morning. As a long time seller, I'm interested to know if TLG will
begin cross marketing and driving additional buyer traffic to stores on BrickLink
(such as a link in the 'replacement parts' section of LEGO.com). Thanks.
-Jason

Great question Jason, but it's too soon to say which specific activities
will happen. We have yet to define the business plans including how BrickLink
will integrate its activity with the LEGO Group. However, the BrickLink team
has started to look into the opportunities that may come from being a part of
the LEGO Group.
 Author: jprei28 View Messages Posted By jprei28
 Posted: Jan 28, 2020 09:17
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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jprei28 (280)

Location:  USA, Florida
Member Since Contact Type Status
Feb 10, 2019 Contact Member Seller
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Store: Bricks and Stones
This is very cool. As a seller of older/retired LEGO sets, I would like to know
if the LEGO group will be regulating the prices of these LEGO sets in any way?
Not just the prices itself but also concerning the fees associated with Bricklink
as that also affect the prices
Thanks and all your help is greatly appreciated

-Jean Pierre
Bricks and Stones
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:02
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, jprei28 writes:
  This is very cool. As a seller of older/retired LEGO sets, I would like to know
if the LEGO group will be regulating the prices of these LEGO sets in any way?
Not just the prices itself but also concerning the fees associated with Bricklink
as that also affect the prices
Thanks and all your help is greatly appreciated

-Jean Pierre
Bricks and Stones

We do not have an interest in influencing prices on discontinued sets and there
are no plans to change transaction fees. We will maintain the marketplace in
a way that is competitively robust and we will continue to allow sellers to operate
as they are doing already.
 Author: leopard37 View Messages Posted By leopard37
 Posted: Jan 28, 2020 09:17
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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leopard37 (1423)

Location:  Canada, Alberta
Member Since Contact Type Status
Jul 15, 2015 Contact Member Seller
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Store: Leopard37
In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.


Thanks Julia,

A hotly contended topic frequently on the forum is what is allowed and what is
not as far as store policy. Right now all BL store operate with pretty much free
reign and sometimes not even meeting the applicable laws of their country.

We have already seen that only official LEGO items are allowed to be sold, will
you create a best business practice that would like to see your stores follow.


Thanks in advance,

Tyson.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 14:26
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, leopard37 writes:
  In NEWS, Admin writes:

Thanks Julia,

A hotly contended topic frequently on the forum is what is allowed and what is
not as far as store policy. Right now all BL store operate with pretty much free
reign and sometimes not even meeting the applicable laws of their country.

We have already seen that only official LEGO items are allowed to be sold, will
you create a best business practice that would like to see your stores follow.


Thanks in advance,

Tyson.

Hello Tyson

The BrickLink team does not actively monitor each individual store, but carefully
looks into each case when they receive reports from members. Please report to
BrickLink HelpDesk when you find BrickLink stores that violate terms and policies.
 Author: rick_holl View Messages Posted By rick_holl
 Posted: Jan 28, 2020 09:19
 Subject: Re: Announcing the LEGO AMA
 Viewed: 209 times
 Topic: Administrative
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rick_holl (58)

Location:  Canada, Quebec
Member Since Contact Type Status
Jan 6, 2019 Contact Member Buyer
Buying Privileges - OK
In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.

Hi, Thank you for initiating an ama. Many fans (buyers and sellers alike) would
like to know if any changes are projected about the licensed items such as SW
minifigs and unique set items. The current lego politic about those items is
sale outside of sets are impossible, is it gonna be applied to Bricklink too?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:22
 Subject: Re: Announcing the LEGO AMA
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 Topic: Administrative
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, rick_holl writes:
  In NEWS, Admin writes:

Hi, Thank you for initiating an ama. Many fans (buyers and sellers alike) would
like to know if any changes are projected about the licensed items such as SW
minifigs and unique set items. The current lego politic about those items is
sale outside of sets are impossible, is it gonna be applied to Bricklink too?

Following the initial purchase of a set, the individual elements may be resold
on the BrickLink platform, provided they comply with the updated seller Terms
of Service (including replicas or counterfeit items, modified LEGO parts or elements,
custom parts, any products that infringe third party or The LEGO Group's
own IP rights.)
 Author: fourbrickstall View Messages Posted By fourbrickstall
 Posted: Jan 28, 2020 09:27
 Subject: Re: Announcing the LEGO AMA
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fourbrickstall (135)

Location:  USA, New York
Member Since Contact Type Status
Mar 9, 2014 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hello and thank you for opening an AMA, Julia!

You've said in interviews that (bold mine):

"We’re not planning to make any changes in the immediate future on the
BrickLink platform because it operates really well and serves the fans very well.
So in terms of how it operates it will continue the way that it is."

and

"But obviously we need to listen to the fans and understand what actually
they prefer
— what makes the most sense, how can we improve the BrickLink
catalog, how it connects with others. That’s the kind of a work that we would
need to get done. But again, my perspective on this would be that we would
not want to create disruption for our fans
."

However, TLG hasn't communicated with the community until now and has quietly
made big, immediate and disruptive changes to the platform.

My question is, how are we supposed to treat your answers here on the AMA?
 Author: kenbenjes View Messages Posted By kenbenjes
 Posted: Jan 28, 2020 10:44
 Subject: Re: Announcing the LEGO AMA
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kenbenjes (100)

Location:  USA, Maryland
Member Since Contact Type Status
Oct 3, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Baltimore Brickworks
In Administrative, fourbrickstall writes:
  Hello and thank you for opening an AMA, Julia!

You've said in interviews that (bold mine):

"We’re not planning to make any changes in the immediate future on the
BrickLink platform because it operates really well and serves the fans very well.
So in terms of how it operates it will continue the way that it is."

and

"But obviously we need to listen to the fans and understand what actually
they prefer
— what makes the most sense, how can we improve the BrickLink
catalog, how it connects with others. That’s the kind of a work that we would
need to get done. But again, my perspective on this would be that we would
not want to create disruption for our fans
."

However, TLG hasn't communicated with the community until now and has quietly
made big, immediate and disruptive changes to the platform.

My question is, how are we supposed to treat your answers here on the AMA?

Right, from day one this statement has been ignored. Can TLG move towards greater
transparency, aside from this AMA?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:42
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, fourbrickstall writes:
  Hello and thank you for opening an AMA, Julia!

You've said in interviews that (bold mine):

"We’re not planning to make any changes in the immediate future on the
BrickLink platform because it operates really well and serves the fans very well.
So in terms of how it operates it will continue the way that it is."

and

"But obviously we need to listen to the fans and understand what actually
they prefer
— what makes the most sense, how can we improve the BrickLink
catalog, how it connects with others. That’s the kind of a work that we would
need to get done. But again, my perspective on this would be that we would
not want to create disruption for our fans
."

However, TLG hasn't communicated with the community until now and has quietly
made big, immediate and disruptive changes to the platform.

My question is, how are we supposed to treat your answers here on the AMA?

It remains our intent to support the Bricklink platform and we believe that Bricklink
provides a great opportunity to create a more open dialogue and better serve
the needs of the fan community. By supporting the active marketplace, advancing
the Studio, being in closer dialogue to better serve the needs, we wish to provide
even better opportunities going forward. We did update terms of services and
there as been some changes to ensure that brand guidelines are reflected in line
with the original vision of Bricklink
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 28, 2020 09:30
 Subject: (Cancelled)
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yorbrick (719)

Location:  United Kingdom, England
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Store Closed Store: Yorbricks
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 Author: Acorn04 View Messages Posted By Acorn04
 Posted: Jan 28, 2020 09:37
 Subject: Re: Announcing the LEGO AMA
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Acorn04 (1421)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 17, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Great Brick Lab
For quite sometime there has been an expectation of two enhancements.

1) BrickLinkXP (phone version) and a more Amazon like experience. This included
a more robust ability and updated website that will allow BL to be found on common
Google searches for parts and or sets.

2) A inventory management tool from BL (today we use BrickStock).

Will the team in CA continue to receive support to develop these projects?

Thank you
Looking forward to a great relationship with LEGO.

Chris James
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 10, 2020 08:48
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Acorn04 writes:
  For quite sometime there has been an expectation of two enhancements.

1) BrickLinkXP (phone version) and a more Amazon like experience. This included
a more robust ability and updated website that will allow BL to be found on common
Google searches for parts and or sets.

2) A inventory management tool from BL (today we use BrickStock).

Will the team in CA continue to receive support to develop these projects?

Thank you
Looking forward to a great relationship with LEGO.

Chris James

Hello Chris,
We wanted to let you know that the BrickLink team is currently working on BrickLink
XP, a mobile-friendly version of BrickLink. The plan is to begin usability tests
in the new future and come back with more details around a release date.
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jan 28, 2020 09:40
 Subject: Re: Announcing the LEGO AMA
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wahiggin (2075)

Location:  USA, Alabama
Member Since Contact Type Status Collage
Jun 30, 2004 Contact Member Seller
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Store: We-Like-It Bricks
Will you be investing in a mobile-optimized website?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 10, 2020 08:49
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, wahiggin writes:
  Will you be investing in a mobile-optimized website?

Yes, the BrickLink team is currently working on BrickLink XP, a mobile-friendly
version of BrickLink. The plan is to begin usability tests in the new future
and come back with more details around a release date.
 Author: Steineflut View Messages Posted By Steineflut
 Posted: Jan 28, 2020 09:44
 Subject: Re: Announcing the LEGO AMA
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Steineflut (3954)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 31, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Steineflut
Hi,

as you probably know, in some European countries LEGO's b2b prices are based
on a kind of point system depending on certain standards for online and offline
retail stores (or a combination).
There were cases were retailers lost points - and therefore hundreds of Euros
- because their bricklink stores could not fulfill the standards set by LEGO.
Will this now still be an issue and if so, will LEGO do anything to raise Bricklink
to the standards they expect from their retailers?


Best regards,
Nadine
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:32
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Steineflut writes:
  Hi,

as you probably know, in some European countries LEGO's b2b prices are based
on a kind of point system depending on certain standards for online and offline
retail stores (or a combination).
There were cases were retailers lost points - and therefore hundreds of Euros
- because their bricklink stores could not fulfill the standards set by LEGO.
Will this now still be an issue and if so, will LEGO do anything to raise Bricklink
to the standards they expect from their retailers?


Best regards,
Nadine

Hello Nadine,

Without knowing the exact standards they are referring to, we can't make
promises as to requiring all sellers to meet those standards. The standards may
require a type of customer satisfaction guarantee that would be very difficult
(if not impossible) for BrickLink to ever implement.
 Author: bje View Messages Posted By bje
 Posted: Jan 28, 2020 09:46
 Subject: Re: Announcing the LEGO AMA
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bje (1346)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
A few already spring to mind:

1. Will TLG invest in the backend servers of BrickLink Corp to provide a more
robust server so that downtime and slow access/refresh issues are addressed?
See the continual posts about these issues just in the last week;
2. Will TLG invest in upgrading the software and development of BrickLink in
order to provide for:
2.1 The ability for stores to manage their inventory like real businesses should
by adding actual inventory management or to outsource that so that existing
third party software can be upgraded and used more efficiently;
2.2 The ability for stores to manage the customer and user interface in a manner
consistent with domestic laws, such as the ability to customise invoices, payment
methosds, shipping methods, discounts to specific customers/regions/methods as
well as to retain data in a manner consistent with local requirements, such as
the ability to download invoices and provide a proper accounting and costing
backend to stores?
2.3 The ability for stores to properly access their store data and to write custom
reports as suited to their individual business needs. Analytics on inventory,
lot values per country etc should be provide site-wide to stores.
In short under this section, stores should be able to access the site and their
data in a manner more reminscent of CRM/ERP systems.
3. Will TLG provide a more robust management to Bricklink Corp in order to provide
for a more hands on approach and actual goal driven and results driven management
so that timelines and deadines are met with the minimum of disruption for stores
to access the platform and for buyers to access stores efficiently;
4. Will TLG provide a platform worthy of an international 24 hour business with
24 hour support and management available?
5. Will TLG provide a platform that will provide for more internationally based
payment methods so as to reduce the focus on US based business methodologies(which
frankly does not work everywhere)?
6. Will TLG consider for stores in one country to combine as one market place
and to offer joint shipping for international buyers?
7. Will TLG consider a system where buyers can checkout and entire wantlist in
one transaction without having to visit individual stores for payment if so desired.
That is a combined payment for the entire basket of goods.
8. Updates on notifications/feedback/forum as a process for stores to be able
to communicate more efficiently with customers as well as a method for stores
to interact with customers will be appreciated. At present the notify setup to
only allow for notification for new lots and not additions to lots, does not
really help. Similarly, the process of contacting the store mailing list must
be clarified.

Probably my list is already too long, but a quick look on the frustrating number
of issues raised on a regular basis on here, will go a long way in understanding
the need to address issues on a more regular and consistent basis.

A few posters have given far more detail in various discussions on this site
over the course of the last few months alone. Having read the comments of users
on here, I'm sure the above overview of the most pressing issues, at least
from this buyer/seller/contributor on here, are not the only issues and certainly
not an exhaustive list. I look forward to feedback on this. Do try to really
understand what you have bought here and ask members for help where needed. There
are many members who are ready to help as it will only improve the site and the
buyer experience. There are more matters I can raise, but these are, as I mentioned,
the most pressing.

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 15:55
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, bje writes:
  A few already spring to mind:

1. Will TLG invest in the backend servers of BrickLink Corp to provide a more
robust server so that downtime and slow access/refresh issues are addressed?
See the continual posts about these issues just in the last week;
2. Will TLG invest in upgrading the software and development of BrickLink in
order to provide for:
2.1 The ability for stores to manage their inventory like real businesses should
by adding actual inventory management or to outsource that so that existing
third party software can be upgraded and used more efficiently;
2.2 The ability for stores to manage the customer and user interface in a manner
consistent with domestic laws, such as the ability to customise invoices, payment
methosds, shipping methods, discounts to specific customers/regions/methods as
well as to retain data in a manner consistent with local requirements, such as
the ability to download invoices and provide a proper accounting and costing
backend to stores?
2.3 The ability for stores to properly access their store data and to write custom
reports as suited to their individual business needs. Analytics on inventory,
lot values per country etc should be provide site-wide to stores.
In short under this section, stores should be able to access the site and their
data in a manner more reminscent of CRM/ERP systems.
3. Will TLG provide a more robust management to Bricklink Corp in order to provide
for a more hands on approach and actual goal driven and results driven management
so that timelines and deadines are met with the minimum of disruption for stores
to access the platform and for buyers to access stores efficiently;
4. Will TLG provide a platform worthy of an international 24 hour business with
24 hour support and management available?
5. Will TLG provide a platform that will provide for more internationally based
payment methods so as to reduce the focus on US based business methodologies(which
frankly does not work everywhere)?
6. Will TLG consider for stores in one country to combine as one market place
and to offer joint shipping for international buyers?
7. Will TLG consider a system where buyers can checkout and entire wantlist in
one transaction without having to visit individual stores for payment if so desired.
That is a combined payment for the entire basket of goods.
8. Updates on notifications/feedback/forum as a process for stores to be able
to communicate more efficiently with customers as well as a method for stores
to interact with customers will be appreciated. At present the notify setup to
only allow for notification for new lots and not additions to lots, does not
really help. Similarly, the process of contacting the store mailing list must
be clarified.

Probably my list is already too long, but a quick look on the frustrating number
of issues raised on a regular basis on here, will go a long way in understanding
the need to address issues on a more regular and consistent basis.

A few posters have given far more detail in various discussions on this site
over the course of the last few months alone. Having read the comments of users
on here, I'm sure the above overview of the most pressing issues, at least
from this buyer/seller/contributor on here, are not the only issues and certainly
not an exhaustive list. I look forward to feedback on this. Do try to really
understand what you have bought here and ask members for help where needed. There
are many members who are ready to help as it will only improve the site and the
buyer experience. There are more matters I can raise, but these are, as I mentioned,
the most pressing.


Thank you for the time you took to ask many important questions. It is important
to have a clear understanding of the different user groups and to understand
some of the challenges and blue sky ideas you have discussed in the past. I will
try to answer some of these.

1. As part of the business plan, we are looking into what services to focus on
and which to improve - and potentially what new services should be provided in
the future. Potentially a 24/7 may be one of the focus areas but this needs to
be evaluated. Thank you for the great input!

5. For international payment options the consideration is that PayPal and Stripe
are used in many countries. Could you provide more information on what specific
international payment methods you are suggesting BrickLink could support?

6. This sounds like a very interesting idea. The BrickLink team would like to
hear more details on how the logistics work.

7. Yes, that's exactly what the BrickLink team has dreamed about for a long
time – glad you agree! There are some technical and financial specifics to solve
with sellers, but that's certainly the direction we want to move forward
with. Please stay tuned for more information!
 Author: constructibles View Messages Posted By constructibles
 Posted: Feb 6, 2020 16:09
 Subject: Re: Announcing the LEGO AMA
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constructibles (333)

Location:  USA, North Carolina
Member Since Contact Type Status
May 8, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Constructibles Custom Sets
In Administrative, AMAresponse writes:
  
  7. Will TLG consider a system where buyers can checkout and entire wantlist in
one transaction without having to visit individual stores for payment if so desired.
That is a combined payment for the entire basket of goods.

  7. Yes, that's exactly what the BrickLink team has dreamed about for a long
time – glad you agree! There are some technical and financial specifics to solve
with sellers, but that's certainly the direction we want to move forward
with. Please stay tuned for more information!

Please be extremely thoughtful about this and do extensive research with the
selling community before proceeding. It's an intriguing idea, but might
create a loss of unique identity for each store that ends up discouraging small
sellers. It's also a Pandora's box of complications to work through
- for example, what if a combo order involves 5 stores, 4 stores ship and the
5th has some problem, and the buyer initiates a PayPal dispute for not receiving
their order? Would the other 4 stores have their payment retracted since the
master payment was retracted from BL? Would BL escrow order funds until tracking
shows delivery? A lot to think about....
 Author: Give.Me.A.Brick View Messages Posted By Give.Me.A.Brick
 Posted: Feb 6, 2020 16:44
 Subject: Re: Announcing the LEGO AMA
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Give.Me.A.Brick (8268)

Location:  Portugal
Member Since Contact Type Status Collage
Nov 25, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Give Me A Brick ϟ
In Administrative, constructibles writes:
  In Administrative, AMAresponse writes:
  
  7. Will TLG consider a system where buyers can checkout and entire wantlist in
one transaction without having to visit individual stores for payment if so desired.
That is a combined payment for the entire basket of goods.

  7. Yes, that's exactly what the BrickLink team has dreamed about for a long
time – glad you agree! There are some technical and financial specifics to solve
with sellers, but that's certainly the direction we want to move forward
with. Please stay tuned for more information!

Please be extremely thoughtful about this and do extensive research with the
selling community before proceeding. It's an intriguing idea, but might
create a loss of unique identity for each store that ends up discouraging small
sellers. It's also a Pandora's box of complications to work through
- for example, what if a combo order involves 5 stores, 4 stores ship and the
5th has some problem, and the buyer initiates a PayPal dispute for not receiving
their order? Would the other 4 stores have their payment retracted since the
master payment was retracted from BL? Would BL escrow order funds until tracking
shows delivery? A lot to think about....

I agree with Jason here.

It is a fantastic idea on paper and in a certain sense a dream come true. But
it can go wrong in so many ways.

Currently I'm going through a PayPal dispute because the Buyer tells me the
order she made in my store is incomplete but she is not able to tell me what
parts are missing. She tells me she's gathering all the pieces but it will
take her some time.

Well, since the order with me was small and she made at least 3 more orders in
a row, I am thinking that she was expecting to receive all the pieces she ordered
in that combo from me?

I am having a hard time explaining to her that she ordered from different stores...

I am the open mind and avantgarde kind, but this one needs a lot of thought indeed...
 Author: Andrsv View Messages Posted By Andrsv
 Posted: Feb 6, 2020 18:21
 Subject: Re: Announcing the LEGO AMA
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Andrsv (344)

Location:  Norway, Rogaland
Member Since Contact Type Status
Jun 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AV bricks and sets
5) for Norwegian customers shopping at Norwegian stores prefer to pay by vipps
(https://www.vipps.no/). This is the most common online payment method in Norway.
It might also be available in more countries as it is created by the international
bank DnB. As far as I know it is "easy" to implement.

as far as I know, there is no way to set up "manual" payment methods if your
store is "new" like mine. The only options I have in my store is PayPal and stripe.
I have customers who ask weekly to pay with the Norwegian service vipps(https://www.vipps.no).

Customers ask for invoice and I enter shipping manually, then they pay with vipps.
I really like your instant checkout, and my customers would definitely want a
smoother way of paying with vipps.

I know that there's similar issue in Netherland.

I'm a software developer myself and I fully I understand that you don't
want to implement one payment method per country. I also understand that you
prefer if customers pay with your provided services. I also enjoy how smooth
instant checkout works for my store with PayPal and stripe. But Norwegian (and
Dutch and probably more) customers have different preferences than what is currently
available.
 Author: kaat View Messages Posted By kaat
 Posted: Feb 7, 2020 05:28
 Subject: Re: Announcing the LEGO AMA
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kaat (2038)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jul 19, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ilovebricks.nl
In Administrative, Andrsv writes:
  5) for Norwegian customers shopping at Norwegian stores prefer to pay by vipps
(https://www.vipps.no/). This is the most common online payment method in Norway.
It might also be available in more countries as it is created by the international
bank DnB. As far as I know it is "easy" to implement.

as far as I know, there is no way to set up "manual" payment methods if your
store is "new" like mine. The only options I have in my store is PayPal and stripe.
I have customers who ask weekly to pay with the Norwegian service vipps(https://www.vipps.no).

Customers ask for invoice and I enter shipping manually, then they pay with vipps.
I really like your instant checkout, and my customers would definitely want a
smoother way of paying with vipps.

I know that there's similar issue in Netherland.

I'm a software developer myself and I fully I understand that you don't
want to implement one payment method per country. I also understand that you
prefer if customers pay with your provided services. I also enjoy how smooth
instant checkout works for my store with PayPal and stripe. But Norwegian (and
Dutch and probably more) customers have different preferences than what is currently
available.

The best solution would be to implement a Payment Provider, that itself has implemented
the local payments. For example Mollie or Adyen, they support a long list of
local payment methods. There are more companies that do this.

This prevents having to implement them all into BrickLink. Even Stripe supports
more than just credit cards, but that is not currently used by BrickLink. In
generic terms, when a buyer needs to pay, they are sent to the Payment Service
where they can pick their payment method and pay. Afterwards they return to BrickLink
and it's all done. Same way PayPal works basically.
 Author: bcgroi View Messages Posted By bcgroi
 Posted: Jan 28, 2020 09:53
 Subject: Re: Announcing the LEGO AMA
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bcgroi (34)

Location:  Czech Republic, Olomoucký Kraj
Member Since Contact Type Status
Nov 19, 2016 Contact Member Buyer
Buying Privileges - OK
Hello,
My biggest fear is that LEGO company will dictate prices. What I like about BL
is the freedom of choice. I can buy anything for very good prices worldwide and
buy from real people. I hope you are not planing on changing the basics of this
page and you keep all sellers intact. I also hope there will be no forced push
to raise prices or make them all equal. Please keep the free market flow and
do not make any major changes.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:40
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, bcgroi writes:
  Hello,
My biggest fear is that LEGO company will dictate prices. What I like about BL
is the freedom of choice. I can buy anything for very good prices worldwide and
buy from real people. I hope you are not planing on changing the basics of this
page and you keep all sellers intact. I also hope there will be no forced push
to raise prices or make them all equal. Please keep the free market flow and
do not make any major changes.

We do not have an interest in influencing prices and there are no plans to change
transaction fees. We will maintain the marketplace in a way that is competitively
robust and we will continue to allow sellers to operate as they are doing already.
 Author: chups View Messages Posted By chups
 Posted: Jan 28, 2020 09:58
 Subject: Re: Announcing the LEGO AMA
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chups (168)

Location:  Australia, Western Australia
Member Since Contact Type Status
Oct 14, 2013 Member Does Not Allow Contact Buyer
Buying Privileges - OK
With the acquisition of Bricklink, that also includes Stud.io,
Will the lego group merge LDD and Stud.io, or drop support of one or both?
And how will the custom parts and print component of Stud.io be affected?

I find LDD more user friendly, but hasn’t been updated for quite some time,
And Stud.io has great animation and rendering features.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:39
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, chups writes:
  With the acquisition of Bricklink, that also includes Stud.io,
Will the lego group merge LDD and Stud.io, or drop support of one or both?
And how will the custom parts and print component of Stud.io be affected?

I find LDD more user friendly, but hasn’t been updated for quite some time,
And Stud.io has great animation and rendering features.

The future looks great for digital building and we want to do more! Our vision
is to make Studio the ultimate building tool for both professional designers
and all entry-level builders. We are planning new features and upgrades to the
Studio Desktop App to bring in an influx of new or existing MOCs that can be
more easily fulfilled by BrickLink market. In this regard, The LEGO Group is
planning to support and evolve Studio and will review opportunities for both
services (Stud.io and LDD) as part of developing the business plan. Please stay
tuned in the months to come!
 Author: SimplyBricks View Messages Posted By SimplyBricks
 Posted: Jan 28, 2020 10:02
 Subject: Re: Announcing the LEGO AMA
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SimplyBricks (17868)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 3, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Simply Bricks
In NEWS, Admin writes:


Hi,
Will you move the servers to Denmark?

Will you close the offices in USA?

Will you have 'follow the sun' staffing?


Mike
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:53
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, SimplyBricks writes:
  In NEWS, Admin writes:


Hi,
Will you move the servers to Denmark?

Will you close the offices in USA?

Will you have 'follow the sun' staffing?


Mike

We have no plans currently to move servers to Denmark. BrickLink is based in
Irvine CA and will remain there. We have no immediate plans to move the company
or the location of the employees.
 Author: Gmid View Messages Posted By Gmid
 Posted: Jan 28, 2020 10:09
 Subject: Re: Announcing the LEGO AMA
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Gmid (508)

Location:  USA, Arkansas
Member Since Contact Type Status
Dec 30, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 3001Bricks
Will you be merging Pick a brick / Bricks & Pieces into Bricklink, or integrating
either of these two as a 'seller' into bricklink? If yes, how will you
ensure the completely independent pricing/market mechanisms will still be working
properly with an influx of such a huge 'seller'?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:23
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Gmid writes:
  Will you be merging Pick a brick / Bricks & Pieces into Bricklink, or integrating
either of these two as a 'seller' into bricklink? If yes, how will you
ensure the completely independent pricing/market mechanisms will still be working
properly with an influx of such a huge 'seller'?

We believe that there is room for Pick a Brick, Bricks and Pieces and BrickLink
and we intend to keep them separate. We think they are complementary services
and there is room for all three.
 Author: Minifig_Central View Messages Posted By Minifig_Central
 Posted: Jan 28, 2020 10:14
 Subject: Re: Announcing the LEGO AMA
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Minifig_Central (619)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 3, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Minifig Central
I have many many questions but lets start with a simple one;

What plans going forward do you have in regards to the site/server performance
issues?

Is there any interest in fixing them?
Have they even been acknowledged yet?
 Author: knanders View Messages Posted By knanders
 Posted: Jan 28, 2020 10:14
 Subject: Re: Announcing the LEGO AMA
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knanders (0) 

Location:  USA, California
Member Since Contact Type Status
Jan 28, 2020 Contact Member Buyer
Buying Privileges - OK
LEGO acquired Bricklink and SohoBricks from NXMH.

NXMH also owns the major stake of Brick24. Did this acquisition also include
Brick24?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 19:32
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, knanders writes:
  LEGO acquired Bricklink and SohoBricks from NXMH.

NXMH also owns the major stake of Brick24. Did this acquisition also include
Brick24?

The acquisition does not include Brick24.
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Jan 28, 2020 10:30
 Subject: (Cancelled)
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StarBrick (5330)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
(Cancelled)
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:13
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, StarBrick writes:
  When, where, how and by who will these questions be answered....?

Check out the updated FAQ for our response to many of the themes raised.
https://www.bricklink.com/message.asp?ID=1171651
 Author: keverjeroen View Messages Posted By keverjeroen
 Posted: Jan 28, 2020 10:40
 Subject: Re: Announcing the LEGO AMA
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keverjeroen (195)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 7, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: KeverBricks
Hi Julia,

Will it be possible in the near future to customize the store more? I would love
to change my store, so it looks more like a modern webshop. Also it would be
great if I could add multiple languages and a european payment-system (like iDeal
of Tikkie).

Grt
Jeroen
 Author: Lego_Fam View Messages Posted By Lego_Fam
 Posted: Jan 28, 2020 10:53
 Subject: Re: Announcing the LEGO AMA
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Lego_Fam (43)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jun 15, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hi! As a buyer here from both BrickLink and LEGO.com, I have a few questions
as well. Like others have said, much appreciation is due for you opening up this
AMA. I have a good amount of questions, so it’ll be easier to list them out:

- How will coupons for individual stores exist within BrickLink?
- Will there be LEGO Group price-part requirements? In other words, will prices
of certain parts be mandated at certain values? I know that one of the reasons
BrickLink is so successful is its reliance on market demand and pricing, so if
that changes, it may mess with seller profits.
- Will LEGO limit which parts can be sold on the platform?
- Will LEGO.com support for sets and parts extend over BrickLink as well? How
will that apply to sets that are out of production?
- Will the LEGO VIP points system be rolled out on BrickLink orders as well?
Will LEGO discounts be applicable to orders on BrickLink? Will buyers be able
to earn VIP points on purchases?
- Will LEGO giftcards be available for use on BrickLink in the future?
- Will LEGO bricks and pieces/pick a brick become their own “store” on BrickLink
so that those who use the “buy all” feature be able to choose Bricks and Pieces
as an option for some of their parts?
- Will minimum buy requirements be set on all orders?
- Will the LEGO Group charge fees on orders for buyers and/or sellers?
- Like others have asked, how will Stud.io continue under the LEGO Group? I have
started to use Stud.io more than LDD because it is constantly updated and the
graphics are better, and that is important for a builder like me.

Thank you again, and I look forward to your response!

Lego_Fam
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:40
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Lego_Fam writes:
  Hi! As a buyer here from both BrickLink and LEGO.com, I have a few questions
as well. Like others have said, much appreciation is due for you opening up this
AMA. I have a good amount of questions, so it’ll be easier to list them out:

- 1. How will coupons for individual stores exist within BrickLink?
- 2. Will there be LEGO Group price-part requirements? In other words, will prices
of certain parts be mandated at certain values? I know that one of the reasons
BrickLink is so successful is its reliance on market demand and pricing, so if
that changes, it may mess with seller profits.
- 3. Will LEGO limit which parts can be sold on the platform?
- 4. Will LEGO.com support for sets and parts extend over BrickLink as well? How
will that apply to sets that are out of production?
- 5. Will the LEGO VIP points system be rolled out on BrickLink orders as well?
Will LEGO discounts be applicable to orders on BrickLink? Will buyers be able
to earn VIP points on purchases?
- 7. Will LEGO bricks and pieces/pick a brick become their own “store” on BrickLink
so that those who use the “buy all” feature be able to choose Bricks and Pieces
as an option for some of their parts?
- 8. Will the LEGO Group charge fees on orders for buyers and/or sellers?
- 9. Like others have asked, how will Stud.io continue under the LEGO Group? I have
started to use Stud.io more than LDD because it is constantly updated and the
graphics are better, and that is important for a builder like me.

Thank you again, and I look forward to your response!

Lego_Fam

A lot of good questions. I will answer as many as possible:
1. 2. and 3. We do not have an interest in influencing prices and there are no
plans to change transaction fees. We will maintain the marketplace in a way that
is competitively robust and we will continue to allow sellers to operate as they
are doing already. There will also not be limitations to what LEGO bricks are
being sold as long as they are compliant with the terms of service.

4. Customer service relating to BrickLink purchases, set availability and activity
will be managed by BrickLink. The two customer service teams will be completely
separate.

5. Thank you for identifying this opportunity. It's very relevant, as you
point out, to think about synergies between LEGO services and the BrickLink platform.
We will be investigating all such opportunities as part of developing the future
plans for BrickLink. We will bring your suggestions into the work. Thanks for
sharing!

6. We believe that there is room for Pick a Brick, Bricks and Pieces and BrickLink
and we intend to keep them separate. We think they are complementary services
and there is room for all three.

7. There are no plans to change existing transaction fees.

8. Thank you for using Studio and thank you for letting us know that you find
it useful. The future of Studio will definitely continue under the LEGO Group
ownership. In fact, we have many plans in stock for Studio. So, please stay tuned,
and again thanks for the feedback.
 Author: axaday View Messages Posted By axaday
 Posted: Jan 28, 2020 10:55
 Subject: Re: Announcing the LEGO AMA
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axaday (4215)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Axaday
1) Will TLG be advertising Bricklink on their website, in their catalogs and
stores, and around the internet?

2) Can Bricklink be fleshed out with personal collection tools? I'd like
to be able to transfer things from my store inventory and wishlist to my personal
collection so I can have an ongoing searchable record of what I've already
collected, but without the possibility of accidentally posting it for sale.

3) Could Bricklink automatically handle sales tax/use tax like eBay does?

4) Will Bricklink employees get the annual Christmas gift?
 Author: BricxaLot View Messages Posted By BricxaLot
 Posted: Jan 29, 2020 01:13
 Subject: Re: Announcing the LEGO AMA
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BricxaLot (38)

Location:  USA, Texas
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BricxaLot
+1 on the tax question...


In Feedback, axaday writes:
  1) Will TLG be advertising Bricklink on their website, in their catalogs and
stores, and around the internet?

2) Can Bricklink be fleshed out with personal collection tools? I'd like
to be able to transfer things from my store inventory and wishlist to my personal
collection so I can have an ongoing searchable record of what I've already
collected, but without the possibility of accidentally posting it for sale.

3) Could Bricklink automatically handle sales tax/use tax like eBay does?

4) Will Bricklink employees get the annual Christmas gift?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:54
 Subject: Re: Announcing the LEGO AMA
 Viewed: 109 times
 Topic: Administrative
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, axaday writes:
  1) Will TLG be advertising Bricklink on their website, in their catalogs and
stores, and around the internet?
4) Will Bricklink employees get the annual Christmas gift?


Great questions. You are unlikely to see any cross-promotion or adertising on
LEGO.com platforms straight away, but it's something I know the BrickLink
and the LEGO Group teams will look at as we create plans for the future.

Full-time employees of BrickLink will as they are now employees of The LEGO Group.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 15:58
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, axaday writes:
  1) Will TLG be advertising Bricklink on their website, in their catalogs and
stores, and around the internet?

2) Can Bricklink be fleshed out with personal collection tools? I'd like
to be able to transfer things from my store inventory and wishlist to my personal
collection so I can have an ongoing searchable record of what I've already
collected, but without the possibility of accidentally posting it for sale.

3) Could Bricklink automatically handle sales tax/use tax like eBay does?

4) Will Bricklink employees get the annual Christmas gift?

To add more, an inventory management tool is a great idea. Many buyers wanted
to have their own inventory/collection management tool. The BrickLink team is
still working through the prioritization across various ideas and this is one
of top requested features.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 10:57
 Subject: Re: Announcing the LEGO AMA
 Viewed: 86 times
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
Are you going to be putting more resources into developing bricklink.com? From
both a buyer and seller perspective it needs ongoing development. There are big
picture development goals and small little things that need fixing or updating.
Please put website development at the top of your list of things to do and please,
please, please keep us, sellers, buyers and casual bystanders in the loop with
your plans. That way, we can give you feedback on what is and what isn't
important to us. Please update your development roadmap and give us updates along
the way so we can feel that someone is actually making these things happen.

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: axaday View Messages Posted By axaday
 Posted: Jan 28, 2020 10:59
 Subject: Re: Announcing the LEGO AMA
 Viewed: 150 times
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axaday (4215)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Axaday
Many sellers have mentioned in the past that they are no longer able to buy from
Shop.lego.com because they have been suspected or confirmed as resellers due
to their bulk buying. In many cases that was so they could sell on Bricklink.
Will an exception be made in the future for Bricklink sellers to get sets in
bulk from Lego on amicable terms? Will there perhaps even be regular or occasional
special deals for Bricklink sellers?
 Author: fakespacesquid View Messages Posted By fakespacesquid
 Posted: Jan 28, 2020 11:22
 Subject: Re: Announcing the LEGO AMA
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fakespacesquid (57)

Location:  USA, Virginia
Member Since Contact Type Status
Mar 20, 2015 Contact Member Buyer
Buying Privileges - OK
In Feedback, axaday writes:
  Many sellers have mentioned in the past that they are no longer able to buy from
Shop.lego.com because they have been suspected or confirmed as resellers due
to their bulk buying. In many cases that was so they could sell on Bricklink.
Will an exception be made in the future for Bricklink sellers to get sets in
bulk from Lego on amicable terms? Will there perhaps even be regular or occasional
special deals for Bricklink sellers?

What would be the goal with giving discounts to Bricklink sellers? Why exactly
would that happen?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:23
 Subject: Re: Announcing the LEGO AMA
 Viewed: 155 times
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, axaday writes:
  Many sellers have mentioned in the past that they are no longer able to buy from
Shop.lego.com because they have been suspected or confirmed as resellers due
to their bulk buying. In many cases that was so they could sell on Bricklink.
Will an exception be made in the future for Bricklink sellers to get sets in
bulk from Lego on amicable terms? Will there perhaps even be regular or occasional
special deals for Bricklink sellers?

Interesting idea. We aren't currently considering this, but are always open
to suggestions.
 Author: BlainesWorld View Messages Posted By BlainesWorld
 Posted: Jan 28, 2020 11:01
 Subject: Re: Announcing the LEGO AMA
 Viewed: 112 times
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BlainesWorld (4441)

Location:  USA, Florida
Member Since Contact Type Status
May 28, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blaines World
Hi,

Some sellers on the Bricklink site run their stores as a full time job,
and also bring many customers to the site through their own marketing. My question
is:

Would you be willing to offer your top performing sellers "The LEGO
Group Health Insurance Plan"? In return sellers could choose to have more costs
taken out of their monthly fee's to pay for their plan. This would work for
your top performing sellers that treat their store as a full time job. They would
qualify in having the revenue to pay for these coverage's.

Thanks,
Blaine
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:45
 Subject: Re: Announcing the LEGO AMA
 Viewed: 100 times
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, BlainesWorld writes:
  Hi,

Some sellers on the Bricklink site run their stores as a full time job,
and also bring many customers to the site through their own marketing. My question
is:

Would you be willing to offer your top performing sellers "The LEGO
Group Health Insurance Plan"? In return sellers could choose to have more costs
taken out of their monthly fee's to pay for their plan. This would work for
your top performing sellers that treat their store as a full time job. They would
qualify in having the revenue to pay for these coverage's.

Thanks,
Blaine

No sorry. The LEGO Group benefits are only available to full-time employees.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:03
 Subject: Re: Announcing the LEGO AMA
 Viewed: 96 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
Are you going to fix the poor site performance? Bricklink.com users are constantly
getting slow load times or error messages when trying to load pages, add inventory,
or even respond to messages in the forum.

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:06
 Subject: Re: Announcing the LEGO AMA
 Viewed: 85 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
Are you going to continue developing a bricklink.com mobile app?

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jan 28, 2020 11:09
 Subject: Re: Announcing the LEGO AMA
 Viewed: 116 times
 Topic: Administrative
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StormChaser (372) 
(was bluser13161)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Store Name
BrickLink Catalog Associate (?)
In NEWS, Admin writes:
  Please do add your questions in the thread below

What long-term commitment, if any, is the LEGO Group making to permanently and
publicly preserving the data in the catalog and are they willing to provide that
in writing?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 14:40
 Subject: Re: Announcing the LEGO AMA
 Viewed: 88 times
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, StormChaser writes:
  In NEWS, Admin writes:
  Please do add your questions in the thread below

What long-term commitment, if any, is the LEGO Group making to permanently and
publicly preserving the data in the catalog and are they willing to provide that
in writing?

The BrickLink catalog is the platform’s most important data asset. It has been
collectively built by numerous community contributors and dedicated admins over
the past twenty years and we are all committed to maintaining and improving the
catalog data.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:12
 Subject: Re: Announcing the LEGO AMA
 Viewed: 112 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
How are you going to promote bricklink.com? Are you going to link to it from
lego.com? And a followup, since this site duplicates LEGO's Pick A Brick
online part store what are you plans for Pick A Brick? Do you plan to continue
that service in competition with bricklink.com? Will there be any integration
of Pick A Brick with bricklink.com?

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:52
 Subject: (Cancelled)
 Viewed: 78 times
 Topic: Administrative
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
(Cancelled)
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:58
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, AMAresponse writes:
  In Administrative, gogogovro writes:
  How are you going to promote bricklink.com? Are you going to link to it from
lego.com? And a followup, since this site duplicates LEGO's Pick A Brick
online part store what are you plans for Pick A Brick? Do you plan to continue
that service in competition with bricklink.com? Will there be any integration
of Pick A Brick with bricklink.com?


Great questions, but it's too soon to say which specific activities will happen. We have yet to define the business plans including how BrickLink will integrate its activity with the LEGO Group. However, the BrickLink team has started to look into the opportunities that may come from being a part of the LEGO Group.

We believe that there is room for Pick a Brick, Bricks and Pieces and Bricklink and we intend to keep them separate. We think they are complementary services and there is room for all three.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:20
 Subject: Re: Announcing the LEGO AMA
 Viewed: 86 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
The needs and wants of Bricklink.com users are enormous, complicated, regional,
legal and time intensive. What were you thinking in taking on this challenge?
Were you looking for a new headache? Are you really looking to make bricklink.com
better? Do you have a plan or are you just going to react to whatever users are
complaining most about? Please tell us your vision for bricklink.com and where
you want it to be in 1-3 years.

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 20:50
 Subject: Re: Announcing the LEGO AMA
 Viewed: 110 times
 Topic: Administrative
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, gogogovro writes:
  The needs and wants of Bricklink.com users are enormous, complicated, regional,
legal and time intensive. What were you thinking in taking on this challenge?
Were you looking for a new headache? Are you really looking to make bricklink.com
better? Do you have a plan or are you just going to react to whatever users are
complaining most about? Please tell us your vision for bricklink.com and where
you want it to be in 1-3 years.


We know that the needs of the users may be very different and brinkLink will
of course not be able so accommodate every request or idea. We are however omitted
to ensure that BrickLink continues to bring great and new services to BrickLink
sellers, buyers and designers - and looking at some of the questions being addressed
suggest some great opportunities for us to focus.

We are still in our early stages and we are working with the team at BrickLink
to define the strategy and vision for the future. TLG has acquired BrickLink
because we want to deepen and broaden our relationship and service to the AFOL
community. It is therefore our intention to work on improving the platform for
users and sellers, and add new services based on input and understanding of the
needs of the community. We also want to broaden the geographic reach, and create
a much stronger connection between LEGO and the AFOL community including more
opportunities for fans to expand their creativity.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:26
 Subject: Re: Announcing the LEGO AMA
 Viewed: 79 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
If users post a suggestion in the forum and it gets voted up, is LEGO going to
prioritize that suggestion (perhaps adding it to the road map) and get it done?

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: gogogovro View Messages Posted By gogogovro
 Posted: Jan 28, 2020 11:30
 Subject: Re: Announcing the LEGO AMA
 Viewed: 87 times
 Topic: Administrative
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gogogovro (633)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
Is there a policy on selling embargoed sets/minifigures/parts on bricklink.com?

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:08
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, gogogovro writes:
  Is there a policy on selling embargoed sets/minifigures/parts on bricklink.com?


If this question pertains to sets not yet released, these are not permitted.
Please refer to the seller Terms of Service for more details.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jan 28, 2020 11:31
 Subject: Re: Announcing the LEGO AMA
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cosmicray (2919)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
Hi, thanks for the AMA. As an early member of BL, I have three questions …

1. How will BL interact, or be integrated with, S@H. There is a rather large
amount of overlap between the two sites, as to parts being offered, etc.

2. Back end integration with 3rd party developed apps. BL has had some restrictions
on what apps could be developed, and how much access they could use on BL. Anything
to share about this area ?

3. State Sales tax, VAT, GAT, etc. While BL currently provides a minimal level
for sellers to collect sales tax (for their home nexus jurisdiction), it is nowhere
as comprehensive as what is happeennig at eBay and Amazon. It may also be deficient
when compare with S@H. Are there plans to remedy this area.

Regards, Nita Rae
 Author: BricxaLot View Messages Posted By BricxaLot
 Posted: Jan 29, 2020 01:16
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BricxaLot (38)

Location:  USA, Texas
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BricxaLot
(Cancelled)
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:01
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, cosmicray writes:
  Hi, thanks for the AMA. As an early member of BL, I have three questions …

1. How will BL interact, or be integrated with, S@H. There is a rather large
amount of overlap between the two sites, as to parts being offered, etc.

2. Back end integration with 3rd party developed apps. BL has had some restrictions
on what apps could be developed, and how much access they could use on BL. Anything
to share about this area ?

3. State Sales tax, VAT, GAT, etc. While BL currently provides a minimal level
for sellers to collect sales tax (for their home nexus jurisdiction), it is nowhere
as comprehensive as what is happeennig at eBay and Amazon. It may also be deficient
when compare with S@H. Are there plans to remedy this area.

Regards, Nita Rae

Hello Nita Rae,

Interaction or integration with S@H has been a hot topic. While there are similarities
between the two platforms, their roles, audience, and ownership models are different
while being complementary. We consider BrickLink as a community-driven marketplace
that fuels creativity among AFOLs, while S@H is an official online store for
all LEGO shoppers. We currently do not have any plans to integrate two platform.
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 28, 2020 11:57
 Subject: Re: Announcing the LEGO AMA
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popsicle (5754)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In NEWS, Admin writes:
  Dear BrickLink members,

What a great idea!

Even before forthcoming answers, I find the questions interesting and somewhat
telling.

I don’t why, but the “ask me anything” line, reminds me of a fun parody

“We’d like to get some answers” says the press corp. “Sure thing!” says the lone
press secretary at the podium. “Between my staff and I, we’ve got answers to
all of your questions. Go ahead, ask me anything!” of course, with the first
question comes “That’s one my staff knows. Next question”

I’m sure that’s not the case here. But the line, ask me anything, is kinda
fun!
Like something people would say to each other, when trying to repair
a relationship or attempting to build trust.

As to questions I may have, I've none. I trust (as I always have) those running
things to have the site's best interest at the forefront when decisions are
taken.

Besides, I prefer to be surprised when I log onto the site in the mornings. Afterall
at my age, I’ll take any sort of excitement I can get

-Cory
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:11
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, popsicle writes:
  In NEWS, Admin writes:
  Dear BrickLink members,

What a great idea!

Even before forthcoming answers, I find the questions interesting and somewhat
telling.

I don’t why, but the “ask me anything” line, reminds me of a fun parody

“We’d like to get some answers” says the press corp. “Sure thing!” says the lone
press secretary at the podium. “Between my staff and I, we’ve got answers to
all of your questions. Go ahead, ask me anything!” of course, with the first
question comes “That’s one my staff knows. Next question”

I’m sure that’s not the case here. But the line, ask me anything, is kinda
fun!
Like something people would say to each other, when trying to repair
a relationship or attempting to build trust.

As to questions I may have, I've none. I trust (as I always have) those running
things to have the site's best interest at the forefront when decisions are
taken.

Besides, I prefer to be surprised when I log onto the site in the mornings. Afterall
at my age, I’ll take any sort of excitement I can get

-Cory

Cory, you've given us idea…we might call our IT and site improvement road
map 'Surprising Cory'.
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 31, 2020 22:22
 Subject: Re: Announcing the LEGO AMA
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popsicle (5754)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Administrative, AMAresponse writes:
  In Administrative, popsicle writes:
  In NEWS, Admin writes:
  Dear BrickLink members,

What a great idea!

Even before forthcoming answers, I find the questions interesting and somewhat
telling.

I don’t why, but the “ask me anything” line, reminds me of a fun parody

“We’d like to get some answers” says the press corp. “Sure thing!” says the lone
press secretary at the podium. “Between my staff and I, we’ve got answers to
all of your questions. Go ahead, ask me anything!” of course, with the first
question comes “That’s one my staff knows. Next question”

I’m sure that’s not the case here. But the line, ask me anything, is kinda
fun!
Like something people would say to each other, when trying to repair
a relationship or attempting to build trust.

As to questions I may have, I've none. I trust (as I always have) those running
things to have the site's best interest at the forefront when decisions are
taken.

Besides, I prefer to be surprised when I log onto the site in the mornings. Afterall
at my age, I’ll take any sort of excitement I can get

-Cory

Cory, you've given us idea…we might call our IT and site improvement road
map 'Surprising Cory'.

I like it!

But it does take an awful lot to surprise me nowadays. So make the updates grand,
Julia! Make them grand!
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 1, 2020 16:28
 Subject: Re: Announcing the LEGO AMA
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popsicle (5754)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Administrative, popsicle writes:
  In Administrative, AMAresponse writes:
  In Administrative, popsicle writes:
  In NEWS, Admin writes:
  Dear BrickLink members,

What a great idea!

Even before forthcoming answers, I find the questions interesting and somewhat
telling.

I don’t why, but the “ask me anything” line, reminds me of a fun parody

“We’d like to get some answers” says the press corp. “Sure thing!” says the lone
press secretary at the podium. “Between my staff and I, we’ve got answers to
all of your questions. Go ahead, ask me anything!” of course, with the first
question comes “That’s one my staff knows. Next question”

I’m sure that’s not the case here. But the line, ask me anything, is kinda
fun!
Like something people would say to each other, when trying to repair
a relationship or attempting to build trust.

As to questions I may have, I've none. I trust (as I always have) those running
things to have the site's best interest at the forefront when decisions are
taken.

Besides, I prefer to be surprised when I log onto the site in the mornings. Afterall
at my age, I’ll take any sort of excitement I can get

-Cory

Cory, you've given us idea…we might call our IT and site improvement road
map 'Surprising Cory'.

In case you really weren't aware, Julia, site "road maps" have not precluded
surprises, so far. But like I said, besides being used to them, I think I've
grown fond of them in a weird way! New challenges for the day, so to speak

  
I like it!

But it does take an awful lot to surprise me nowadays. So make the updates grand,
Julia! Make them grand!
 Author: JulieK View Messages Posted By JulieK
 Posted: Jan 28, 2020 12:09
 Subject: Re: Announcing the LEGO AMA
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JulieK (7870)

Location:  USA, Illinois
Member Since Contact Type Status
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ChicagoBrickyard
Please comment on plans(if any), as well as a timeline, to improve the instant
checkout feature. I'm personally interested in:
1) implementation of USPS zone shipping for all classes of shipments
2) making IC user friendly. I find it very confusing. Screen shot tutorials would
be wonderful.
Thank You!
Julie
 Author: BricxaLot View Messages Posted By BricxaLot
 Posted: Jan 29, 2020 01:24
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BricxaLot (38)

Location:  USA, Texas
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BricxaLot
(Cancelled)
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:12
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, JulieK writes:
  Please comment on plans(if any), as well as a timeline, to improve the instant
checkout feature. I'm personally interested in:
1) implementation of USPS zone shipping for all classes of shipments
2) making IC user friendly. I find it very confusing. Screen shot tutorials would
be wonderful.
Thank You!
Julie

Hello Julie,
It is possible to calculate USPS zone-based shipping fees when you connect an
instant checkout method with USPS API. Going forward, the BrickLink team will
evaluate how to provide more user friendly guidelines / help for sellers to set
up and utilize Instant Checkout feature.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Feb 6, 2020 16:31
 Subject: Re: Announcing the LEGO AMA
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cosmicray (2919)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Administrative, AMAresponse writes:
  In Administrative, JulieK writes:
  Please comment on plans(if any), as well as a timeline, to improve the instant
checkout feature. I'm personally interested in:
1) implementation of USPS zone shipping for all classes of shipments
2) making IC user friendly. I find it very confusing. Screen shot tutorials would
be wonderful.
Thank You!
Julie

Hello Julie,
It is possible to calculate USPS zone-based shipping fees when you connect an
instant checkout method with USPS API. Going forward, the BrickLink team will
evaluate how to provide more user friendly guidelines / help for sellers to set
up and utilize Instant Checkout feature.

Hi, Ti the best of my knowledge, the USPS API has not been able to do zoned shipping.
The rate tables were hard coded and the live calls to the USPS servers were not
being done, both to allow USPS to calculate the zone and to obtain current rates,

If this has been corrected, then I withdraw my remarks, but I am not aware of
such enhancements,

Regards
 Author: constructibles View Messages Posted By constructibles
 Posted: Feb 6, 2020 16:48
 Subject: Re: Announcing the LEGO AMA
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constructibles (333)

Location:  USA, North Carolina
Member Since Contact Type Status
May 8, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Constructibles Custom Sets
In Administrative, AMAresponse writes:
  In Administrative, JulieK writes:
  Please comment on plans(if any), as well as a timeline, to improve the instant
checkout feature. I'm personally interested in:
1) implementation of USPS zone shipping for all classes of shipments
2) making IC user friendly. I find it very confusing. Screen shot tutorials would
be wonderful.
Thank You!
Julie

Hello Julie,
It is possible to calculate USPS zone-based shipping fees when you connect an
instant checkout method with USPS API. Going forward, the BrickLink team will
evaluate how to provide more user friendly guidelines / help for sellers to set
up and utilize Instant Checkout feature.

I believe the question was not clear here. Currently you can only enable international
zones. There is no ability to create domestic zones. That is what many sellers
are requesting.

The USPS charges different rates based on the origin and destination zip codes.
This requires using the USPS API real time and passing the seller's zip
code and the buyer's zip code to obtain the postage amount.
 Author: RecycledBrick View Messages Posted By RecycledBrick
 Posted: Feb 6, 2020 19:06
 Subject: (Cancelled)
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RecycledBrick (5721)

Location:  USA, Washington
Member Since Contact Type Status
May 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Recycled Brick
(Cancelled)
 Author: JulieK View Messages Posted By JulieK
 Posted: Feb 7, 2020 13:22
 Subject: Re: Announcing the LEGO AMA
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JulieK (7870)

Location:  USA, Illinois
Member Since Contact Type Status
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ChicagoBrickyard
In Administrative, AMAresponse writes:
  In Administrative, JulieK writes:
  Please comment on plans(if any), as well as a timeline, to improve the instant
checkout feature. I'm personally interested in:
1) implementation of USPS zone shipping for all classes of shipments
2) making IC user friendly. I find it very confusing. Screen shot tutorials would
be wonderful.
Thank You!
Julie

Hello Julie,
It is possible to calculate USPS zone-based shipping fees when you connect an
instant checkout method with USPS API. Going forward, the BrickLink team will
evaluate how to provide more user friendly guidelines / help for sellers to set
up and utilize Instant Checkout feature.

Thank you for the reply, although I feel my question was not completely understood.
Please see the replies to your reply for clarification.Things are just getting
rolling with TLG, my hope is that as the programmers dig in they will realize,
trough testing of their own, the shortcomings of IC and USPS zone shipping for
all classes of shipments.
Julie
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Jan 28, 2020 12:19
 Subject: Re: Announcing the LEGO AMA
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qwertyboy (5018)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
I find this thread fascinating. There are lots of expected replies, some replies
you can read and know who wrote it without checking the poster, and some completely
out-of-left-field issues.

My top contenders for now (please note I am not trying to belittle anyone here
- I am simply amazed at the new questions discovered through this AMA):

- Will Lego give me a health plan package?
- Will Lego give the admins a Christmas gift?
- Is Lego looking for a headache?

All good ones, and sure fitting the AMA theme here. I can't wait for Julia
to tackle all the questions posed.

Niek.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:14
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, qwertyboy writes:
  I find this thread fascinating. There are lots of expected replies, some replies
you can read and know who wrote it without checking the poster, and some completely
out-of-left-field issues.

My top contenders for now (please note I am not trying to belittle anyone here
- I am simply amazed at the new questions discovered through this AMA):

- Will Lego give me a health plan package?
- Will Lego give the admins a Christmas gift?
- Is Lego looking for a headache?

All good ones, and sure fitting the AMA theme here. I can't wait for Julia
to tackle all the questions posed.

Niek.

 Author: Teup View Messages Posted By Teup
 Posted: Jan 28, 2020 12:39
 Subject: Re: Announcing the LEGO AMA
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Teup (4391)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.

Thank you Julia for reaching out to us. I appreciate it.

However, in the communication so far the bottomline has been that things are
going to remain mostly the same (apart from better bug fixing and maintenance
I might venture to assume). For me the logical result is that I do not have any
questions.

But let me then turn it around:

Here's me assuming things will remain the same. Are there any upcoming changes,
initiatives or opportunities - long term or short term - that I as a seller need
to be aware of?

If so then that may raise follow-up questions or concerns, but at this point
I'm assuming things stay the same so I can't think of anything to ask
(well, I may have requests, but talking about clarification questions here).

Thanks.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:45
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Teup writes:
  
Thank you Julia for reaching out to us. I appreciate it.

However, in the communication so far the bottomline has been that things are
going to remain mostly the same (apart from better bug fixing and maintenance
I might venture to assume). For me the logical result is that I do not have any
questions.

But let me then turn it around:

Here's me assuming things will remain the same. Are there any upcoming changes,
initiatives or opportunities - long term or short term - that I as a seller need
to be aware of?

If so then that may raise follow-up questions or concerns, but at this point
I'm assuming things stay the same so I can't think of anything to ask
(well, I may have requests, but talking about clarification questions here).

Thanks.

Besides the changes that are already communicated in terms of services, we have
not specified bigger changes. But we are committed to focus on making the services
better.
 Author: monkeynut12 View Messages Posted By monkeynut12
 Posted: Jan 28, 2020 12:49
 Subject: Re: Announcing the LEGO AMA
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monkeynut12 (2866)

Location:  USA, Maine
Member Since Contact Type Status
Nov 3, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SteubenBricks
Thank-you for doing this!

I was banned from purchasing lego from TLG website back in 2014 because I was
unaware that limits were lifetime for households (for example, bought 5 pets
shops every couple of months). I was labeled a re-seller and tossed into the
bunch of people that would intentionally buy up set stock to fuel shortages for
the secondary market, but all I really do is sell parts on this website.

Will there be any chance to appeal the ban?

The irony is that I have to buy from resellers in order to get the promotional
extra's and certain lego exclusives driving the reseller market harder than
I ever did.

Regards,
Henry
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:25
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, monkeynut12 writes:
  Thank-you for doing this!

I was banned from purchasing lego from TLG website back in 2014 because I was
unaware that limits were lifetime for households (for example, bought 5 pets
shops every couple of months). I was labeled a re-seller and tossed into the
bunch of people that would intentionally buy up set stock to fuel shortages for
the secondary market, but all I really do is sell parts on this website.

Will there be any chance to appeal the ban?

The irony is that I have to buy from resellers in order to get the promotional
extra's and certain lego exclusives driving the reseller market harder than
I ever did.

Regards,
Henry

We would suggest you take this up with our Consumer Service team.
 Author: Leftoverbricks View Messages Posted By Leftoverbricks
 Posted: Jan 28, 2020 12:50
 Subject: Re: Announcing the LEGO AMA
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Leftoverbricks (1444)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Mar 11, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leftoverbricks
From my experience on Reddit (where AMA was invented) I know that only 'top
comments' will receive an answer from the AMA person. However, the BL forum
is not organised in a smart way so you will have to plough trough hundreds of
unorganized suggestions where everyone is quoting your original comment --
which in fact makes the whole thread unreadable and a real challenge for you.
Unless you have a team supporting you will not be ale to accomplish your AMA
task.

My suggestion is: put on a harness, send your family away on a vacation into
the woods and prepare yourself for a couple of days without sleep. Order pizza's
or anything you need to survive.

Welcome to the world of BL where thousands of complaints that were not addressed
in the past by the previous management, are now on your table. Good luck!!!!!!!!

*Please note that my comment contains some irony.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jan 28, 2020 12:50
 Subject: Re: Announcing the LEGO AMA
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infinibrix (2552)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
Hi Julia, whilst I appreciate The Lego Group will want to continue to encourage
and support your average Bricklink buyer, seller, collector and hobbyists how
does the TLG truly feel about full time Resellers?

Do you plan to:-

Embrace and Support them?

Leave them be and accept that they come as part of the Bricklink package?

Or do you have long term plans intended to restrict them in any way?
 Author: superchicken77 View Messages Posted By superchicken77
 Posted: Jan 28, 2020 12:55
 Subject: Re: Announcing the LEGO AMA
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superchicken77 (495)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SuperChicken Bricks - GTA
I only have one question.

Have you considered creating a group of well established buyers and sellers to
form an advisory committee to define a roadmap for the site. Where else do you
have people begging to do free work on your behalf, simply to make things better
for everyone, including you?

Surely the ideas of many (good and bad ideas no less) are better than those of
the few. It boggles my mind that so many good ideas are ignored.
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jan 29, 2020 11:51
 Subject: Re: Announcing the LEGO AMA
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wahiggin (2075)

Location:  USA, Alabama
Member Since Contact Type Status Collage
Jun 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: We-Like-It Bricks
In General, superchicken77 writes:
  I only have one question.

Have you considered creating a group of well established buyers and sellers to
form an advisory committee to define a roadmap for the site. Where else do you
have people begging to do free work on your behalf, simply to make things better
for everyone, including you?

Surely the ideas of many (good and bad ideas no less) are better than those of
the few. It boggles my mind that so many good ideas are ignored.

Great idea. I would love to be part of such a group.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:06
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, wahiggin writes:
  In General, superchicken77 writes:
  I only have one question.

Have you considered creating a group of well established buyers and sellers to
form an advisory committee to define a roadmap for the site. Where else do you
have people begging to do free work on your behalf, simply to make things better
for everyone, including you?

Surely the ideas of many (good and bad ideas no less) are better than those of
the few. It boggles my mind that so many good ideas are ignored.

Great idea. I would love to be part of such a group.

Thanks for volunteering and taking interest! Much appreciated!
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:05
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, superchicken77 writes:
  I only have one question.

Have you considered creating a group of well established buyers and sellers to
form an advisory committee to define a roadmap for the site. Where else do you
have people begging to do free work on your behalf, simply to make things better
for everyone, including you?

Surely the ideas of many (good and bad ideas no less) are better than those of
the few. It boggles my mind that so many good ideas are ignored.

We would like BrickLink to remain relevant to all! And we see lots of opportunities
of how we can support you, whether you are a seller, a buyer or a designer. It's
still to early to announce any specific plans, but it's a topic that we find
greatly relevant for the future BrickLink set-up.
 Author: firestar246 View Messages Posted By firestar246
 Posted: Jan 28, 2020 13:03
 Subject: Re: Announcing the LEGO AMA
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firestar246 (3613)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
Do you plan on changing any catalog information, such as names of piece and colors,
or perhaps item numbers (with emphasis the item numbers for decorated pieces)?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:33
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, firestar246 writes:
  Do you plan on changing any catalog information, such as names of piece and colors,
or perhaps item numbers (with emphasis the item numbers for decorated pieces)?

We have no plans to change our current catalog naming and numbering systems.
 Author: firestar246 View Messages Posted By firestar246
 Posted: Feb 6, 2020 16:39
 Subject: Re: Announcing the LEGO AMA
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firestar246 (3613)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Administrative, AMAresponse writes:
  In Administrative, firestar246 writes:
  Do you plan on changing any catalog information, such as names of piece and colors,
or perhaps item numbers (with emphasis the item numbers for decorated pieces)?

We have no plans to change our current catalog naming and numbering systems.

That's great to hear! And your responses and the speed at which they are
being sent are a trillion times better than last management!
 Author: watch505 View Messages Posted By watch505
 Posted: Jan 28, 2020 13:11
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watch505 (1915)

Location:  USA, Georgia
Member Since Contact Type Status
Oct 17, 2013 Member Does Not Allow Contact Buyer
Buying Privileges - OK
(Cancelled)
 Author: watch505 View Messages Posted By watch505
 Posted: Jan 28, 2020 13:13
 Subject: Re: Announcing the LEGO AMA
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watch505 (1915)

Location:  USA, Georgia
Member Since Contact Type Status
Oct 17, 2013 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Does LEGO® intend to improve communication and transparency regarding the status
of the site?

The site will be unstable and or down for hours without any communication.
Eventually users will beg for an update and -if they're lucky- they'll
receive an answer like this:

"There is nothing to report, we continue to monitor the situation".

A less frustrating and opaque approach might be: "A. This happened. B. This is
what we did. C. How we'll fix it in the future".

Kind Regards,

Andrew
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:18
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, watch505 writes:
  Does LEGO® intend to improve communication and transparency regarding the status
of the site?

The site will be unstable and or down for hours without any communication.
Eventually users will beg for an update and -if they're lucky- they'll
receive an answer like this:

"There is nothing to report, we continue to monitor the situation".

A less frustrating and opaque approach might be: "A. This happened. B. This is
what we did. C. How we'll fix it in the future".

Kind Regards,

Andrew

Hello Andrew,

This is a great input, and while we are doing updates there may be interruptions
in the performance. We will try our utmost to communicate when bigger updates
are being made to minimize possible inconvenience.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jan 28, 2020 13:14
 Subject: Re: Announcing the LEGO AMA
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infinibrix (2552)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
Does Lego plan to incorporate all of its own official part codes, images, colour
descriptions and set inventories into Bricklink and if so will there still be
any need for user contributions?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 14:42
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, infinibrix writes:
  Does Lego plan to incorporate all of its own official part codes, images, colour
descriptions and set inventories into Bricklink and if so will there still be
any need for user contributions?

The LEGO Group's official data will supplement and improve BrickLink catalog
data completeness. However, given the complexity and intricacies of the catalog,
we will still invite user contributions, to keep this collaborative project inclusive
and the best it can be.
 Author: speshy View Messages Posted By speshy
 Posted: Jan 28, 2020 13:35
 Subject: Re: Announcing the LEGO AMA
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speshy (1153)

Location:  USA, New York
Member Since Contact Type Status
Dec 9, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks & Bones
Hi,

Now that Bricklink & The LEGO Group are intertwined, I would like to know if,
and how, you plan to prevent problematic sellers from tarnishing TLG's strong
image and values. "Problematic" could mean anything minor, such as slow service,
high error rate, all the way up to scammers and fraudsters. In that vein, will
you be implementing any reward system for outstanding customer service?

Also, will you be driving traffic to Bricklink from TLG's other sites?

Finally, is one of your goals to limit, or even squeeze out altogether, sellers,
by using Bricklink's vast collection of sales information to streamline your
own existing and/or not-yet-created parts/sets/minifigs replacement service?

Thanks,

K

In NEWS, Admin writes:
  Dear BrickLink members,



We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.





Julia Goldin - CMO, the LEGO Group



In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.



Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.



We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!



We look forward to hearing from you,



Julia





* Please note that questions should not contain any personal and order information or be related to individual orders.


* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:00
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, speshy writes:
  Hi,

Now that Bricklink & The LEGO Group are intertwined, I would like to know if,
and how, you plan to prevent problematic sellers from tarnishing TLG's strong
image and values. "Problematic" could mean anything minor, such as slow service,
high error rate, all the way up to scammers and fraudsters. In that vein, will
you be implementing any reward system for outstanding customer service?

Also, will you be driving traffic to Bricklink from TLG's other sites?

Finally, is one of your goals to limit, or even squeeze out altogether, sellers,
by using Bricklink's vast collection of sales information to streamline your
own existing and/or not-yet-created parts/sets/minifigs replacement service?

Thanks,

K

Hello K,

Thank you for your questions.

Great question, but it's too soon to say which specific activities will happen.
We have yet to define the business plans including how BrickLink will integrate
its activity with the LEGO Group. However, the BrickLink team has started to
look into the opportunities that may come from being a part of the LEGO Group.

No, there's absolutely no such plans to use data from BrickLink to squeeze
out sellers.
 Author: speshy View Messages Posted By speshy
 Posted: Feb 6, 2020 14:56
 Subject: Re: Announcing the LEGO AMA
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speshy (1153)

Location:  USA, New York
Member Since Contact Type Status
Dec 9, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks & Bones
Thank you very much for the thoughtful and personalized response.

K

In Administrative, AMAresponse writes:
  In Administrative, speshy writes:
  Hi,

Now that Bricklink & The LEGO Group are intertwined, I would like to know if,
and how, you plan to prevent problematic sellers from tarnishing TLG's strong
image and values. "Problematic" could mean anything minor, such as slow service,
high error rate, all the way up to scammers and fraudsters. In that vein, will
you be implementing any reward system for outstanding customer service?

Also, will you be driving traffic to Bricklink from TLG's other sites?

Finally, is one of your goals to limit, or even squeeze out altogether, sellers,
by using Bricklink's vast collection of sales information to streamline your
own existing and/or not-yet-created parts/sets/minifigs replacement service?

Thanks,

K

Hello K,

Thank you for your questions.

Great question, but it's too soon to say which specific activities will happen.
We have yet to define the business plans including how BrickLink will integrate
its activity with the LEGO Group. However, the BrickLink team has started to
look into the opportunities that may come from being a part of the LEGO Group.

No, there's absolutely no such plans to use data from BrickLink to squeeze
out sellers.
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 15:33
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, speshy writes:
  Thank you very much for the thoughtful and personalized response.

K

In Administrative, AMAresponse writes:
  In Administrative, speshy writes:
  Hi,

Now that Bricklink & The LEGO Group are intertwined, I would like to know if,
and how, you plan to prevent problematic sellers from tarnishing TLG's strong
image and values. "Problematic" could mean anything minor, such as slow service,
high error rate, all the way up to scammers and fraudsters. In that vein, will
you be implementing any reward system for outstanding customer service?

Also, will you be driving traffic to Bricklink from TLG's other sites?

Finally, is one of your goals to limit, or even squeeze out altogether, sellers,
by using Bricklink's vast collection of sales information to streamline your
own existing and/or not-yet-created parts/sets/minifigs replacement service?

Thanks,

K

Hello K,

Thank you for your questions.

Great question, but it's too soon to say which specific activities will happen.
We have yet to define the business plans including how BrickLink will integrate
its activity with the LEGO Group. However, the BrickLink team has started to
look into the opportunities that may come from being a part of the LEGO Group.

No, there's absolutely no such plans to use data from BrickLink to squeeze
out sellers.

Hello K. I wanted to share a bit more information about another one of your questions
about problematic sellers. As a marketplace platform, the BrickLink team is doing
its best to penalize stores that violate seller terms and promote stores with
the best feedback ratings. We'll consider more ways to reward outstanding
stores.
 Author: yapke View Messages Posted By yapke
 Posted: Feb 6, 2020 16:13
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yapke (5)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Aug 20, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Classic LTechnic Store
(Cancelled)
 Author: yapke View Messages Posted By yapke
 Posted: Feb 6, 2020 16:27
 Subject: Re: Announcing the LEGO AMA
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yapke (5)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Aug 20, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Classic LTechnic Store
Now that seems to be great, really!

But I personally (freedom of speech) hope that the Bricklink team won't promote
stores/sellers like that one which has been speaking a lot of lately, in the
thread 'Seller isn't considerate' https://www.bricklink.com/message.asp?ID=1178641
!
... If you look at her store terms and feedback statistics, I guess she doesn't
deserve to be promoted, even if she has over 18400 positive feedback points!!!

Greetings, Yannick

In Administrative, AMAresponse writes:
  
Hello K. I wanted to share a bit more information about another one of your questions
about problematic sellers. As a marketplace platform, the BrickLink team is doing
its best to penalize stores that violate seller terms and promote stores with
the best feedback ratings. We'll consider more ways to reward outstanding
stores.
 Author: fantasmadaopera View Messages Posted By fantasmadaopera
 Posted: Jan 28, 2020 13:43
 Subject: Re: Announcing the LEGO AMA
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fantasmadaopera (56)

Location:  Portugal
Member Since Contact Type Status
Apr 28, 2009 Contact Member Buyer
Buying Privileges - OK
Thank you for doing this AMA.

As a BrickLink buyer, I see the purchase of LEGO's bigest secondary marketplace
by TLG as both exciting and concerning.

Exciting because it opens the opportunity for TLG to gather data on popular themes
with the AFOL community, what sort of bricks are in greater demand and which
retired bricks would be economically possible to bring back into production without
the need to include them in a set etc. BrickLink is a great place for batch purchases
of Brick, often at much better prices by those practices by TLG on their official
store (this when the bricks are even available). And to many of us, it's
the only alternative since in countries like mine - Portugal - LEGO does NOT
have a single phisical LEGO store with a pick-a-brick wall.

It also allows LEGO to partner with stores to offer things like brand new replacement
stickers to long retired sets without the issues that exist if a seller reproduces
what is, for all intents and purposes, still copyrighted material.


On the other hand, it also poses a serious concern when it comes to the marketplace
itself and how LEGO intends to interfere with it to drive it to where it pleases
TLG rather than to what it pleases the customers (the recent revamp of the LEGO
VIP program that no one likes is a good example of LEGO changing things for the
worse and ignoring the complaints of customers).


So my questions are:

1 - Will LEGO publicly commit to NOT interfering with a seller's freedom
to set whichever prices they so please?

2 - Will LEGO publicly commit to NOT disrupting in any way negative the normal
functioning of BrickLink as a secondary market place?

3 - Should LEGO invest in expanding the services provided by BrickLink, does
LEGO publicly commit to NOT discriminate countries when such possible features
are launched?

4 - Will LEGO take action against scalpers who take advantage of LEGO's already
ridiculous discriminatory policies when it comes to region or event exclusive
sets (namely the Comic Con ones that LEGO insists in doing)?

5 - BrickLink's studio software is a vastly improved version of the defunct
Lego Digital Designer program. It currently allows us to export our MOCs to wantlists
for easy purchase on BrickLink. Does LEGO intend to divert that to the official
LEGO website in detriment of BrickLink?

5 - How does LEGO see its relationship with third party sellers going forward?


These are my concerns.
Now, I don't believe LEGO would spend millions buying BrickLink to butcher
it. It would just be a waste of time and money as we would simply go buy and
sell somewhere else and LEGO would be left with an empty platform.
But, still, I think these are valid concerns which LEGO needs to address CLEARLY
and WITHOUT legal mango-jambo that I might understand but many will not.

Thanks again!
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:29
 Subject: Re: Announcing the LEGO AMA
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, fantasmadaopera writes:
  Thank you for doing this AMA.

As a BrickLink buyer, I see the purchase of LEGO's bigest secondary marketplace
by TLG as both exciting and concerning.

Exciting because it opens the opportunity for TLG to gather data on popular themes
with the AFOL community, what sort of bricks are in greater demand and which
retired bricks would be economically possible to bring back into production without
the need to include them in a set etc. BrickLink is a great place for batch purchases
of Brick, often at much better prices by those practices by TLG on their official
store (this when the bricks are even available). And to many of us, it's
the only alternative since in countries like mine - Portugal - LEGO does NOT
have a single phisical LEGO store with a pick-a-brick wall.

It also allows LEGO to partner with stores to offer things like brand new replacement
stickers to long retired sets without the issues that exist if a seller reproduces
what is, for all intents and purposes, still copyrighted material.


On the other hand, it also poses a serious concern when it comes to the marketplace
itself and how LEGO intends to interfere with it to drive it to where it pleases
TLG rather than to what it pleases the customers (the recent revamp of the LEGO
VIP program that no one likes is a good example of LEGO changing things for the
worse and ignoring the complaints of customers).


So my questions are:

1 - Will LEGO publicly commit to NOT interfering with a seller's freedom
to set whichever prices they so please?

2 - Will LEGO publicly commit to NOT disrupting in any way negative the normal
functioning of BrickLink as a secondary market place?

3 - Should LEGO invest in expanding the services provided by BrickLink, does
LEGO publicly commit to NOT discriminate countries when such possible features
are launched?

4 - Will LEGO take action against scalpers who take advantage of LEGO's already
ridiculous discriminatory policies when it comes to region or event exclusive
sets (namely the Comic Con ones that LEGO insists in doing)?

5 - BrickLink's studio software is a vastly improved version of the defunct
Lego Digital Designer program. It currently allows us to export our MOCs to wantlists
for easy purchase on BrickLink. Does LEGO intend to divert that to the official
LEGO website in detriment of BrickLink?

5 - How does LEGO see its relationship with third party sellers going forward?


These are my concerns.
Now, I don't believe LEGO would spend millions buying BrickLink to butcher
it. It would just be a waste of time and money as we would simply go buy and
sell somewhere else and LEGO would be left with an empty platform.
But, still, I think these are valid concerns which LEGO needs to address CLEARLY
and WITHOUT legal mango-jambo that I might understand but many will not.

Thanks again!

Those are a lot of great questions. I will do my best.

1. We do not have an interest in influencing prices. We will maintain the marketplace
in a way that is competitively robust and we will continue to allow sellers to
operate as they are doing already.

3. We want to support the incredibly engagement and creativity that is represented
on BrickLink - and we have fans all over the world that we would like to be able
to use the BrickLink services. As we look into this, things may need to be developed
step wise due to different local challenges and opportunities that we do not
control, but our aim is that it should be available globally.

4. This was one of the first questions I was asked after announcing the acquisition!
We aren't going to interfere with resale of legitimate LEGO elements. We
are also going to continue to produce exclusives for events and special occasions
as it's fun and helps create a bit of buzz. Of course it's always disappointing
when people exploit these good intentions for personal gain.

5. Going forward, it is our intend to support Studio as a key platform as well
as continue to develop and improve Brincklink.com. It is too soon to say what
specific opportunities there can be for integrating information with lego.com,
but our intent would be to look for complementary opportunities.
 Author: axaday View Messages Posted By axaday
 Posted: Jan 28, 2020 14:46
 Subject: Re: Announcing the LEGO AMA
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axaday (4215)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Axaday
Will people look at the FAQ to see if their question was already answered a month
ago before asking it again? (I actually know the answer to this question already.)
 Author: LegoDavid1 View Messages Posted By LegoDavid1
 Posted: Jan 28, 2020 15:01
 Subject: Re: Announcing the LEGO AMA
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LegoDavid1 (5)

Location:  Romania, Cluj
Member Since Contact Type Status
Aug 17, 2018 Contact Member Buyer
Buying Privileges - OK
Hi, I am glad that TLG took the time to do this AMA with us. Here are my questions.

1. If certain discontinued parts/sets are selling well on the Bricklink website,
will TLG consider bringing them back?
2. Will TLG charge any extra fees for sellers operating on the Bricklink platform?
3. How much did TLG pay in order to acquire Bricklink?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 19:40
 Subject: Re: Announcing the LEGO AMA
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, LegoDavid1 writes:
  Hi, I am glad that TLG took the time to do this AMA with us. Here are my questions.

1. If certain discontinued parts/sets are selling well on the Bricklink website,
will TLG consider bringing them back?
2. Will TLG charge any extra fees for sellers operating on the Bricklink platform?
3. How much did TLG pay in order to acquire Bricklink?

Great questions:
1. At the LEGO group, we always look at the opportunities for expanding the LEGO
system in play. As such some elements may re-enter to support our building system
but it depends very much on the portfolio we are creating. So no, there are no
plans of using BrickLink data to influence new element development.

2. We do not have an interest in influencing prices and there are no plans to
change transaction fees. We will maintain the marketplace in a way that is competitively
robust and we will continue to allow sellers to operate as they are doing already.


3. We cannot disclose financial terms.
 Author: mfav View Messages Posted By mfav
 Posted: Jan 28, 2020 15:28
 Subject: Re: Announcing the LEGO AMA
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mfav (174)

Location:  USA, Vermont
Member Since Contact Type Status
Aug 4, 2010 Contact Member Buyer
Buying Privileges - OK
Dear Ms. Goldin,

I would like to know if you've personally read through all the posts in the
BrickLink forum for, say, the last six months. I'd ask about the last three
years or however far back the forum goes, but at the current speed of the site,
I suspect dinosaurs will once again rule the earth before you could accomplish
that.

I digress. Have you read the posts, and do you have a real sense of what
it is to be one of us? Do you have a sense of the passion and commitment many
users have for the BrickLink platform? Do you have a sense of just how execrable
the site is in every every every aspect? Do you have a sense of
how the absence of straightforward communication from the previous management
has soured many of the members? Do you have any real sense of what it
is to be part of this particular community?

Can we expect candid answers from you or are we going to get PR-department via
Legal-department sanitized non-committal vague answers? Although, admittedly...sanitized
answers would be an improvement over the complete absence of answers...answers...hell...any
communication of substance...we've been uniquely pleasured with in the past.

Can we expect definitive, non-ambiguous statements and policies and rigorous
follow through on them?

To what extent will members of the community be involved in shaping the future
of BrickLink? I don't know if you're aware, but 90% of the content at
BrickLink is due to the efforts of a very, very small handful of people, volunteers,
many of whom have left over time in frustration. Do you understand that it is
these volunteers who have built the core of BrickLink. Do you understand how
rare and special this group of people is?

What are you going to do to make us believe that you actually, sincerely, care
about the members of Bricklink?

Mark
 Author: mfav View Messages Posted By mfav
 Posted: Jan 28, 2020 15:50
 Subject: Re: Announcing the LEGO AMA
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mfav (174)

Location:  USA, Vermont
Member Since Contact Type Status
Aug 4, 2010 Contact Member Buyer
Buying Privileges - OK
Sorry, one more:

Have you tried to find a particular element and place an order on this site in
the last week or so?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:08
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, mfav writes:
  Dear Ms. Goldin,

To what extent will members of the community be involved in shaping the future
of BrickLink? I don't know if you're aware, but 90% of the content at
BrickLink is due to the efforts of a very, very small handful of people, volunteers,
many of whom have left over time in frustration. Do you understand that it is
these volunteers who have built the core of BrickLink. Do you understand how
rare and special this group of people is?

Mark

Yes, we understand and deeply appreciate the BrickLink community.
 Author: Graham. View Messages Posted By Graham.
 Posted: Jan 28, 2020 15:53
 Subject: Re: Announcing the LEGO AMA
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Graham. (1097)

Location:  USA, Tennessee
Member Since Contact Type Status
Jan 9, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ENIGMATiC PLASTiC
Greetings Julia and welcome to the community. I’ve not heard of a “CMO” before?

I’m going to go straight to the point. Is there a future for sellers on BrickLink?

A company makes an acquisition such as this for several reasons.
Reasons that come to mind:-

1.) Sell their product to the acquired companies customers (To grow their business
through a new revenue stream)

2.) Use acquired companies technology to improve their business (the BrickLink
databases)

3.) To buy out & remove the competition
Or
4.) To take control of an asset that maybe causing “damage” to the brand. (Which
would explain removing the ability to sell any non genuine LEGO)

The announcement simply stated that LEGO wanted to be more involved with the
AFOL market. That would be mostly the creators (buyers)

Sellers on BrickLink are now in the most part in competition with the parent
company. The exception being obsolete sets and parts.

LEGO group aren’t exactly “happy” with independent resellers, as can be witnessed
by the throttling of supply from on line retail sources as well as blocking some
from making any purchases on LEGO.com.

Why would said company settle for +/- 3% of gross sales, when it could have a
whole lot more?

We have been left in the dark since the take over.

I would appreciate a response from LEGO. Thank you. Graham
 Author: Legoboy_II View Messages Posted By Legoboy_II
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Location:  USA, Texas
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yorbrick (719)

Location:  United Kingdom, England
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Apr 11, 2011 Contact Member Seller
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Store Closed Store: Yorbricks
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 Author: WildBricks View Messages Posted By WildBricks
 Posted: Jan 28, 2020 16:05
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WildBricks (1979)

Location:  USA, Georgia
Member Since Contact Type Status
May 9, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Bricks GA
Will TLG continue to allow 3rd party software to operate w/BL? Will the # of
API calls be increased to allow for better integration of said software?

Please, please, please make sure that actual inventory management is included
in any roadmap or site changes.
 Author: AMAresponse View Messages Posted By AMAresponse
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Location:  Denmark
Member Since Contact Type Status
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 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 15:27
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, WildBricks writes:
  Will TLG continue to allow 3rd party software to operate w/BL? Will the # of
API calls be increased to allow for better integration of said software?

Please, please, please make sure that actual inventory management is included
in any roadmap or site changes.

There are currently no plans to prohibit third-party software. BrickLink understands
the API limit issue with certain third-party applications such as BrickStock
that many sellers use. The plan is to upgrade our seller tools so that they will
embrace all the features of the third-party software.
 Author: Graham. View Messages Posted By Graham.
 Posted: Jan 28, 2020 16:59
 Subject: Re: Announcing the LEGO AMA
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Graham. (1097)

Location:  USA, Tennessee
Member Since Contact Type Status
Jan 9, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ENIGMATiC PLASTiC
more for you!

So you are obviously aware that all sellers on BrickLink (and BrickOwl) are resellers
of one form or another,

being mostly a parts seller, I buy sets from several sources. I am a registered
business, as such I qualify for making tax exempt purchases.
So far the only sources that accept my certificate of resale are Amazon and Walmart.

Will LEGO group :-
1.) now accept my resale certificate?
2.) remove the quantity limits imposed by Amazon, and now Walmart (assuming that
is something TLG control)?
3.) remove quantity limits on LEGO.com?

Or is the intention to use our information on BrickLink to block us from from
shop at home?

And if you wanted to help us sellers, how about selling the set contents without
the packaging at a discount?

Thanks, kind regards Graham
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jan 28, 2020 17:17
 Subject: Re: Announcing the LEGO AMA
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Rick_S. (1301)

Location:  USA, California
Member Since Contact Type Status
Apr 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: quick blowout
In Administrative, Graham. writes:
  more for you!

So you are obviously aware that all sellers on BrickLink (and BrickOwl) are resellers
of one form or another,
Thanks, kind regards Graham

I disagree when I used to sell on Bricklink it was to augment my hobby, by getting
rid of things I didn't need anymore so I could buy things I needed, but I
did not buy sets just to part out on BL since I found that a tedious waste of
my time and unfortunately I fear I may have been one of those (albeit not only
one) who helped push the reselling of LEGO on sites like this and eBay with a
column in the Wall Street Journal talking about my LEGO sales on eBay.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 28, 2020 17:20
 Subject: Re: Announcing the LEGO AMA
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Administrative, Rick_S. writes:
  In Administrative, Graham. writes:
  more for you!

So you are obviously aware that all sellers on BrickLink (and BrickOwl) are resellers
of one form or another,
Thanks, kind regards Graham

I disagree when I used to sell on Bricklink it was to augment my hobby, by getting
rid of things I didn't need anymore so I could buy things I needed, but I
did not buy sets just to part out on BL since I found that a tedious waste of
my time and unfortunately I fear I may have been one of those (albeit not only
one) who helped push the reselling of LEGO on sites like this and eBay with a
column in the Wall Street Journal talking about my LEGO sales on eBay.

Please don't add discussions about the questions to this thread. We are trying
to keep it "questions only."
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Jan 28, 2020 17:55
 Subject: Re: Announcing the LEGO AMA
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mscheaf (168)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
Are you going to answer any of these questions at any point or are we all just
screaming into the void?


In Administrative, Admin_Russell writes:
  In Administrative, Rick_S. writes:
  In Administrative, Graham. writes:
  more for you!

So you are obviously aware that all sellers on BrickLink (and BrickOwl) are resellers
of one form or another,
Thanks, kind regards Graham

I disagree when I used to sell on Bricklink it was to augment my hobby, by getting
rid of things I didn't need anymore so I could buy things I needed, but I
did not buy sets just to part out on BL since I found that a tedious waste of
my time and unfortunately I fear I may have been one of those (albeit not only
one) who helped push the reselling of LEGO on sites like this and eBay with a
column in the Wall Street Journal talking about my LEGO sales on eBay.

Please don't add discussions about the questions to this thread. We are trying
to keep it "questions only."
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 28, 2020 17:56
 Subject: Re: Announcing the LEGO AMA
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Administrative, mscheaf writes:
  Are you going to answer any of these questions at any point or are we all just
screaming into the void?

The answers will be posted over the next few days on this FAQ page:

https://www.bricklink.com/r3/announcement/lego_bl_faq.page
 Author: AMAresponse View Messages Posted By AMAresponse
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
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 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 30, 2020 12:10
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
Thanks, Russell!
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jan 28, 2020 17:47
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infinibrix (2552)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
Will Lego look to improve and moderate how sellers perform and put standards
in place to help deal with unnecessary selling practices where sellers appear
at the top of best price search results only for a buyer to then find they have
to incur unexpected hidden fees on top of those prices?

Will Lego look to improve overall seller standards in order to be bring bricklink
in-line with other platforms where sellers adhere to the same basic selling practices
so that buyers are able to shop quickly, safely and efficiently without feeling
anxious about whether lengthy and outlandish terms have been thoroughly read,
understood and adhered too?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 16:10
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, infinibrix writes:
  Will Lego look to improve and moderate how sellers perform and put standards
in place to help deal with unnecessary selling practices where sellers appear
at the top of best price search results only for a buyer to then find they have
to incur unexpected hidden fees on top of those prices?

Will Lego look to improve overall seller standards in order to be bring bricklink
in-line with other platforms where sellers adhere to the same basic selling practices
so that buyers are able to shop quickly, safely and efficiently without feeling
anxious about whether lengthy and outlandish terms have been thoroughly read,
understood and adhered too?

There are many trustworthy BrickLink stores with great customer service. We recommend
buyers to choose stores with high feedback rating scores that support Instant
Checkout. Please report to the BrickLink team when you encounter a store that
violates BrickLink terms and policies.
 Author: mfav View Messages Posted By mfav
 Posted: Jan 28, 2020 18:50
 Subject: Re: Announcing the LEGO AMA
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mfav (174)

Location:  USA, Vermont
Member Since Contact Type Status
Aug 4, 2010 Contact Member Buyer
Buying Privileges - OK
Dear Ms. Goldin

I hope you take this question seriously, as it's meant seriously.

When did you last build a MOC, and what was it? How big, how many pieces, etc.

Mark
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:44
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, mfav writes:
  Dear Ms. Goldin

I hope you take this question seriously, as it's meant seriously.

When did you last build a MOC, and what was it? How big, how many pieces, etc.

Mark

Honestly, I’m not the greatest MOC builder. I have tried, but when I see the
MOCs that our AFOLs and our designers build, they put mine to shame. I really
admire the MOCs others build and feel more confident and inspired building theirs.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jan 28, 2020 20:16
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infinibrix (2552)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
Why is Lego not taking the initiative to properly stamp out counterfeit Lego
particularly Minifigures sold on platforms like ebay because while it’s so readily
available on those market places it risks finding its way onto bricklink and
this can only have a negative impact on buyer confidence and on those selling
the genuine product not to mention damaging The Lego Brand name with an under
par product which has not been tested to the same safety standards and quality
control?

The frustrating thing is Lego only needs to sign up to ebays VERO program (Verified
Rights Owner Program) in order to protect your IP on the site but since Lego
have so far failed to do this simple step ebay has no obligation to remove any
counterfeit listings that are reported by its community? However surely it makes
sense to stamp out counterfeit Lego on the world’s largest market place in order
to protect and safeguard the future of your own newly acquired market place that
is Bricklink?
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:12
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, infinibrix writes:
  Why is Lego not taking the initiative to properly stamp out counterfeit Lego
particularly Minifigures sold on platforms like ebay because while it’s so readily
available on those market places it risks finding its way onto bricklink and
this can only have a negative impact on buyer confidence and on those selling
the genuine product not to mention damaging The Lego Brand name with an under
par product which has not been tested to the same safety standards and quality
control?

The frustrating thing is Lego only needs to sign up to ebays VERO program (Verified
Rights Owner Program) in order to protect your IP on the site but since Lego
have so far failed to do this simple step ebay has no obligation to remove any
counterfeit listings that are reported by its community? However surely it makes
sense to stamp out counterfeit Lego on the world’s largest market place in order
to protect and safeguard the future of your own newly acquired market place that
is Bricklink?

We are working hard on this and have a global team dedicated to identifying and
removing copy cat products. Last year alone the number of enforcements on internet
market places exceeded 100,000 globally. It's an ongoing issue and I want
to reassure those of you who sell authentic LEGO elements and sets that we're
on it!
 Author: Spaceman_Bricks View Messages Posted By Spaceman_Bricks
 Posted: Jan 28, 2020 21:46
 Subject: Re: Announcing the LEGO AMA
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Spaceman_Bricks (302)

Location:  USA, Arizona
Member Since Contact Type Status
Mar 13, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Build Daily
In NEWS, Admin writes:
  Dear BrickLink members,

  We hope you have had a great start to the new year! A big thank you for all of the feedback, questions and comments that you’ve shared here on BrickLink and on other forums over the past month. We’ve been busy reading through your posts and are excited to continue to hear your feedback and questions.

Julia Goldin - CMO, the LEGO Group

In this regard, we are pleased to announce today the LEGO AMA (‘Ask me anything’), where we would like to give you the opportunity to continue to ask questions regarding the LEGO Group’s acquisition of BrickLink and to help us understand more about what you want out of BrickLink.

Please do add your questions in the thread below*. We will update the LEGO FAQ on an ongoing basis with your most top-of-mind questions, until the closing of the AMA on 31st January 2020 at 9AM EST.

We remain committed to creating the best possible platform and experience for Adult LEGO enthusiasts whether you are a seller, buyer, a designer, or any combination of the three!

We look forward to hearing from you,

Julia

* Please note that questions should not contain any personal and order information or be related to individual orders.

* Please also use this AMA to ask questions rather than a discussion forum so we are able to track your questions accurately.

* We encourage you to also check out the BrickLink FAQ, as some of your questions might have already been answered.

Thank you for the opportunity for the questions. The primary concern I have
is with the updated ToS and what is allowed and not allowed to be sold. Specifically,
the ToS stating that custom elements are not allowed. This would seem to include
chrome colored elements and mini-figure accessories. I think this is a major
miss for BL. These aren't clone pieces, they are an opportunity for adult
builders to express their artistic visions.

The second item is an annoyance more than a concern. I personally have not downloaded
anyone else's Studio builds, but it seems a big ax to swing to block all
IP creations. If people were paying for these, I completely get it. But simply
offering a design seems like a legal gray-zone that could be dealt with. The
worry is where does it stop. If I design the Porsche logo in LEGO, that wouldn't
be okay. But a car would be fine. But where does that car design become a Porsche,
and it is no longer allowed? Are we to refer to everything as "storied German
car design?"

Thank you for your thoughts.
Nathan
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 21:20
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Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
Buying Privileges - OK
In Administrative, Spaceman_Bricks writes:
  In NEWS, Admin writes:

Thank you for the opportunity for the questions. The primary concern I have
is with the updated ToS and what is allowed and not allowed to be sold. Specifically,
the ToS stating that custom elements are not allowed. This would seem to include
chrome colored elements and mini-figure accessories. I think this is a major
miss for BL. These aren't clone pieces, they are an opportunity for adult
builders to express their artistic visions.

The second item is an annoyance more than a concern. I personally have not downloaded
anyone else's Studio builds, but it seems a big ax to swing to block all
IP creations. If people were paying for these, I completely get it. But simply
offering a design seems like a legal gray-zone that could be dealt with. The
worry is where does it stop. If I design the Porsche logo in LEGO, that wouldn't
be okay. But a car would be fine. But where does that car design become a Porsche,
and it is no longer allowed? Are we to refer to everything as "storied German
car design?"

Thank you for your thoughts.
Nathan

Hello Nathan -

We know this change in ToS has raised some questions. We made it because we
have no way of knowing details about the safety and quality of custom parts,
especially chrome ones. We don't want to curb creativity - but we also don't
want to compromise on quality and safety, something we are obsessive about.
We hope you appreciate the difficult line we're trying to walk.

This is a tricky one as we know so many IPs inspire so many creative builds.
However, as an IP holder we also know the importance of protecting rights. The
BrickLink team will reach out to any sellers who maybe breaching 3rd party IP
rights.
 Author: fred43 View Messages Posted By fred43
 Posted: Jan 29, 2020 01:07
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fred43 (0) 
(was fred437)

Location:  San Marino
Member Since Contact Type Status
Oct 25, 2016 Contact Member Buyer
No Longer Registered
No Longer Registered
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 Author: BricxaLot View Messages Posted By BricxaLot
 Posted: Jan 29, 2020 01:35
 Subject: (Cancelled)
 Viewed: 72 times
 Topic: Administrative
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BricxaLot (38)

Location:  USA, Texas
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BricxaLot
(Cancelled)
 Author: Capriheld View Messages Posted By Capriheld
 Posted: Jan 29, 2020 01:30
 Subject: Re: Announcing the LEGO AMA
 Viewed: 76 times
 Topic: Administrative
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Capriheld (3790)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status Collage
Jul 5, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Train & Space Parts
Hi Julia,

I would like to know if there are any plans to make language specific Bricklink
Marketplaces. I am a german seller and many potential customers are afraid of
buying or registering at Bricklink due to the language difficulties.

bye Mathias
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Jan 31, 2020 22:36
 Subject: Re: Announcing the LEGO AMA
 Viewed: 94 times
 Topic: Administrative
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AMAresponse (0) 

Location:  Denmark
Member Since Contact Type Status
Jan 30, 2020 Contact Member Buyer
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In Administrative, Capriheld writes:
  Hi Julia,

I would like to know if there are any plans to make language specific Bricklink
Marketplaces. I am a german seller and many potential customers are afraid of
buying or registering at Bricklink due to the language difficulties.

bye Mathias

Thank you Mathias for bringing this subject to our attention. We definitely see
an opportunity for more global expansion because BrickLink is currently mostly
concentrated around Europe and particularly the US. We would need to investigate
what is the best way that we can support development that would allow BrickLink
to service a broader audience. Clearly, language specific versions would need
to be part of such investigations.
 Author: relhak View Messages Posted By relhak
 Posted: Jan 29, 2020 01:43
 Subject: Re: Announcing the LEGO AMA
 Viewed: 76 times
 Topic: Administrative
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relhak (5162)

Location:  USA, Wisconsin
Member Since Contact Type Status
Dec 11, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Orphanage
Why does Lego want to own Bricklink?

Was Bricklink sold because it loses money? Is Lego the only company would even
want to own Bricklink?

Will Lego start providing set inventories and images at product launch, so that
sellers don't have to wait for kind volunteers to manually inventory the
parts in each set? This currently takes months in some cases.

Will Lego be providing new funding to increase server capacity (resolve slowness
and timeouts) and develop a mobile app?

Will Lego be using the Bricklink platform to sell parts/sets directly, or use
Bricklink to direct buyers to S@H?

Will Lego directly market Bricklink to S@H customers as a platform to buy parts
or sets?

Will Lego use part pricing data and want lists to shape which pieces will be
made available to set designers? Basically optimize set contents to have higher
part out values and thus bring popular parts to the market.

Why does Lego object to the sale of customized (chromed, printed, engraved) parts
that many buyers clearly want? If the objection was because of confusion between
'pure' and 'modified' parts, why not just implement a flag to
overtly mark them as modified?

Do Lego set designers use an update version of LDD, or Stud.io, or some other
proprietary software for developing new sets? Is Lego embracing Stud.io as the
brick modeling software of choice?
 Author: Legobuying84 View Messages Posted By Legobuying84
 Posted: Jan 30, 2020 02:16
 Subject: Re: Announcing the LEGO AMA
 Viewed: 51 times
 Topic: Administrative
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Legobuying84 (653)

Location:  USA, California
Member Since Contact Type Status
Nov 2, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LasVegasBricks
In Administrative, relhak writes:
  Why does Lego want to own Bricklink?

Was Bricklink sold because it loses money? Is Lego the only company would even
want to own Bricklink?

Will Lego start providing set inventories and images at product launch, so that
sellers don't have to wait for kind volunteers to manually inventory the
parts in each set? This currently takes months in some cases.

Will Lego be providing new funding to increase server capacity (resolve slowness
and timeouts) and develop a mobile app?

Will Lego be using the Bricklink platform to sell parts/sets directly, or use
Bricklink to direct buyers to S@H?

Will Lego directly market Bricklink to S@H customers as a platform to buy parts
or sets?

Will Lego use part pricing data and want lists to shape which pieces will be
made available to set designers? Basically optimize set contents to have higher
part out values and thus bring popular parts to the market.

Why does Lego object to the sale of customized (chromed, printed, engraved) parts
that many buyers clearly want? If the objection was because of confusion between
'pure' and 'modified' parts, why not just implement a flag to
overtly mark them as modified?

Do Lego set designers use an update version of LDD, or Stud.io, or some other
proprietary software for developing new sets? Is Lego embracing Stud.io as the
brick modeling software of choice?


“Will Lego start providing set inventories and images at product launch, so that
sellers don't have to wait for kind volunteers to manually inventory the
parts in each set? This currently takes months in some cases.”

I second this question. It’s ridiculous that a group of volunteers have to do
this and in most cases it takes months. It should be instant all hundreds of
new sets as they are released
 Author: AMAresponse View Messages Posted By AMAresponse
 Posted: Feb 6, 2020 15:28
 Subject: Re: Announcing the LEGO AMA
 Viewed: 79 times
 Topic: Administrative
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