Discussion Forum: Thread 260624

 Author: ManonvLaa View Messages Posted By ManonvLaa
 Posted: Dec 3, 2019 04:23
 Subject: (Cancelled)
 Viewed: 67 times
 Topic: Help
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ManonvLaa (1)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Aug 30, 2019 Contact Member Buyer
Buying Privileges - OK
(Cancelled)
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 3, 2019 06:00
 Subject: Re: contact with seller
 Viewed: 36 times
 Topic: Help
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Brickwilbo (1466)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, ManonvLaa writes:
  Hello, I have a question regarding contact with a seller. I bought a nice amount
of lego nearly a week and a half ago, nothing wrong with it only that I missed
a few parts and some parts were deliverd wrong. Can happen, that's not a
problem at all. The problem is though that I sent the seller an email and a messages
through bricklink asking what to do with it. And I haven't heard a thing.
I kept a close eye on the shop, maybe they are busy with some stuff so they are
a bit late with a reaction.... but the fact that it is now nearly a week since
my messages, I am starting to get a bit worried.
So now my question, how long should I give the seller time to respond to my message?
Or can I send the seller a new message? But I don't want to nag.
I cannot find any rules or guide lines about messages, and I am terrible new
to this all.
Thank you in advance, Nonnie

Check your email spam folder for an email from the seller. .

You can start a NSS in the Problem tab or the Problem link on the Order Details
page.