Discussion Forum: Thread 260231

 Author: crashed_wave View Messages Posted By crashed_wave
 Posted: Nov 26, 2019 16:18
 Subject: Stuck on "Processing Order", can't checkout!
 Viewed: 55 times
 Topic: Help
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crashed_wave (39)

Location:  USA, Florida
Member Since Contact Type Status
Oct 14, 2019 Contact Member Buyer
Buying Privileges - OK
This is happening for every seller I try. I've tried different browsers and
computers, same thing. Every time I click to check out with Paypal (onsite),
the button grays out and reads "processing order", but nothing is happening.
Could there be some kind of hold on my account? Thanks in advance for any help.
I can't buy any pieces!
 Author: MikeS View Messages Posted By MikeS
 Posted: Nov 26, 2019 16:38
 Subject: Re: Stuck on "Processing Order", can't checkout!
 Viewed: 32 times
 Topic: Help
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MikeS (775)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Oct 5, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: BRICKMART
It's been a while (years?) since I've ordered anything - and I don't
know how the seller has their store setup - but did you try to checkout using
a different payment method (doing PayPal payments the old way?).

Just a though.

MikeS, Owner
BRICKMART



In Help, crashed_wave writes:
  This is happening for every seller I try. I've tried different browsers and
computers, same thing. Every time I click to check out with Paypal (onsite),
the button grays out and reads "processing order", but nothing is happening.
Could there be some kind of hold on my account? Thanks in advance for any help.
I can't buy any pieces!
 Author: pgremeau View Messages Posted By pgremeau
 Posted: Nov 26, 2019 19:58
 Subject: Re: Stuck on "Processing Order", can't checkout!
 Viewed: 58 times
 Topic: Help
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pgremeau (127)

Location:  USA, California
Member Since Contact Type Status
May 25, 2019 Contact Member Buyer
Buying Privileges - OK
In Help, crashed_wave writes:
  This is happening for every seller I try. I've tried different browsers and
computers, same thing. Every time I click to check out with Paypal (onsite),
the button grays out and reads "processing order", but nothing is happening.
Could there be some kind of hold on my account? Thanks in advance for any help.
I can't buy any pieces!

On the page where you click the 'Place order', what is the format of
your phone number?

I had the issue because my phone number had parenthesis (US format (XXX) XXX-XXXX)
and by just removing the parenthesis it worked.
 Author: Marxolas View Messages Posted By Marxolas
 Posted: Dec 2, 2019 09:51
 Subject: Re: Stuck on "Processing Order", can't checkout!
 Viewed: 47 times
 Topic: Help
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Marxolas (379)

Location:  Brazil, Santa Catarina
Member Since Contact Type Status
Aug 20, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick U
In Help, pgremeau writes:
  In Help, crashed_wave writes:
  This is happening for every seller I try. I've tried different browsers and
computers, same thing. Every time I click to check out with Paypal (onsite),
the button grays out and reads "processing order", but nothing is happening.
Could there be some kind of hold on my account? Thanks in advance for any help.
I can't buy any pieces!

On the page where you click the 'Place order', what is the format of
your phone number?

I had the issue because my phone number had parenthesis (US format (XXX) XXX-XXXX)
and by just removing the parenthesis it worked.

--------------------
Thanks for the help!
It worked for me. It was the Phone format
 Author: phil.miles View Messages Posted By phil.miles
 Posted: Dec 2, 2019 20:39
 Subject: Re: Stuck on "Processing Order", can't checkout!
 Viewed: 44 times
 Topic: Help
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phil.miles (226)

Location:  Australia, New South Wales
Member Since Contact Type Status
Mar 28, 2008 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In Help, Marxolas writes:
  In Help, pgremeau writes:
  In Help, crashed_wave writes:
  This is happening for every seller I try. I've tried different browsers and
computers, same thing. Every time I click to check out with Paypal (onsite),
the button grays out and reads "processing order", but nothing is happening.
Could there be some kind of hold on my account? Thanks in advance for any help.
I can't buy any pieces!

On the page where you click the 'Place order', what is the format of
your phone number?

I had the issue because my phone number had parenthesis (US format (XXX) XXX-XXXX)
and by just removing the parenthesis it worked.

--------------------
Thanks for the help!
It worked for me. It was the Phone format

Thanks for this information. I didn't have any phone number written in but
now that I have added one (without brackets) it works! So much for being optional.
Someone at Brinklink needs to correct that.