Discussion Forum: Thread 258847

 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Oct 21, 2019 03:26
 Subject: IBAN orders paid with PayPal Button
 Viewed: 103 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

TakeAbricK (8621)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Oct 21, 2019 04:24
 Subject: Re: IBAN orders paid with PayPal Button
 Viewed: 33 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

paulvdb (6463)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 14, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paul's Dutch Brick Store
BrickLink Inventories Administrator (?)
In Payment Methods, TakeAbricK writes:
  I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana

Same thing happened to me when a buyer said he had some API error with the Paypal
payment. Paypal showed it as a cancelled payment in my account. Although in my
case the order was manually invoiced so I don't know how it would work with
instant checkout. But I guess that your buyer originally placed the order with
Paypal but got an error when trying to pay (the cancelled payment in your Paypal
account). And then placed the order again with IBAN as payment method.
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Oct 21, 2019 04:47
 Subject: Re: IBAN orders paid with PayPal Button
 Viewed: 34 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

TakeAbricK (8621)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
In Payment Methods, paulvdb writes:
  In Payment Methods, TakeAbricK writes:
  I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana

Same thing happened to me when a buyer said he had some API error with the Paypal
payment. Paypal showed it as a cancelled payment in my account. Although in my
case the order was manually invoiced so I don't know how it would work with
instant checkout. But I guess that your buyer originally placed the order with
Paypal but got an error when trying to pay (the cancelled payment in your Paypal
account). And then placed the order again with IBAN as payment method.

Why didn't I think of that?
That must be it.
I had buyers before though who contacted me about these errors, but it didn't
cause a canceled PayPal payment on my account.

Thanks Paul.

Diana
 Author: Teup View Messages Posted By Teup
 Posted: Oct 21, 2019 05:13
 Subject: Re: IBAN orders paid with PayPal Button
 Viewed: 32 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Teup (4218)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Payment Methods, TakeAbricK writes:
  In Payment Methods, paulvdb writes:
  In Payment Methods, TakeAbricK writes:
  I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana

Same thing happened to me when a buyer said he had some API error with the Paypal
payment. Paypal showed it as a cancelled payment in my account. Although in my
case the order was manually invoiced so I don't know how it would work with
instant checkout. But I guess that your buyer originally placed the order with
Paypal but got an error when trying to pay (the cancelled payment in your Paypal
account). And then placed the order again with IBAN as payment method.

Why didn't I think of that?
That must be it.
I had buyers before though who contacted me about these errors, but it didn't
cause a canceled PayPal payment on my account.

Thanks Paul.

Diana

Is that even possible? Changing payment method without adding another batch?
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Oct 21, 2019 05:20
 Subject: Re: IBAN orders paid with PayPal Button
 Viewed: 33 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

TakeAbricK (8621)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
In Payment Methods, Teup writes:
  In Payment Methods, TakeAbricK writes:
  In Payment Methods, paulvdb writes:
  In Payment Methods, TakeAbricK writes:
  I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana

Same thing happened to me when a buyer said he had some API error with the Paypal
payment. Paypal showed it as a cancelled payment in my account. Although in my
case the order was manually invoiced so I don't know how it would work with
instant checkout. But I guess that your buyer originally placed the order with
Paypal but got an error when trying to pay (the cancelled payment in your Paypal
account). And then placed the order again with IBAN as payment method.

Why didn't I think of that?
That must be it.
I had buyers before though who contacted me about these errors, but it didn't
cause a canceled PayPal payment on my account.

Thanks Paul.

Diana

Is that even possible? Changing payment method without adding another batch?

If PayPal onsite doesn't work, there is no order yet.
 Author: Teup View Messages Posted By Teup
 Posted: Oct 21, 2019 06:22
 Subject: Re: IBAN orders paid with PayPal Button
 Viewed: 41 times
 Topic: Payment Methods
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Teup (4218)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Payment Methods, TakeAbricK writes:
  In Payment Methods, Teup writes:
  In Payment Methods, TakeAbricK writes:
  In Payment Methods, paulvdb writes:
  In Payment Methods, TakeAbricK writes:
  I received an order and buyer selected IBAN payment.
She received an automatic Invoice which only shows my IBAN account.

I received a payment on my PayPal account, which was canceled.

I contacted PayPal and they said this order was paid by express checkout with
a pay button.
It was paid ánd canceled by Bricklink.

How can this happen?
Does Bricklink allow buyers to pay with PayPal Onsite with a pay button, although
they choose to pay by bank (IBAN)?

Strange thing is: I give 3% credit if buyers pay with IBAN and the PayPal payment
was without this credit. So the amount was correct for PayPal payment.

Despite that, I wouldn't like to receive PayPal payment if someone chooses
IBAN.

Is this a known problem? I never experienced it before.

Diana

Same thing happened to me when a buyer said he had some API error with the Paypal
payment. Paypal showed it as a cancelled payment in my account. Although in my
case the order was manually invoiced so I don't know how it would work with
instant checkout. But I guess that your buyer originally placed the order with
Paypal but got an error when trying to pay (the cancelled payment in your Paypal
account). And then placed the order again with IBAN as payment method.

Why didn't I think of that?
That must be it.
I had buyers before though who contacted me about these errors, but it didn't
cause a canceled PayPal payment on my account.

Thanks Paul.

Diana

Is that even possible? Changing payment method without adding another batch?

If PayPal onsite doesn't work, there is no order yet.

Oh I see, I thought it'd just be stuck with a pay button.

So that begs the question why PayPal didn't work... and how often this has
been happening... hope an admin can clarify.