Discussion Forum: Thread 246075

 Author: Admin_Cheyne View Messages Posted By Admin_Cheyne
 Posted: Dec 20, 2018 11:07
 Subject: German Seller Compliance
 Viewed: 1032 times
 Topic: Administrative
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Admin_Cheyne

Location:  USA, California
Member Since Contact Type Status
Jan 2, 2018 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support
 Author: Teup View Messages Posted By Teup
 Posted: Dec 20, 2018 12:01
 Subject: Re: German Seller Compliance
 Viewed: 151 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you for this action and statement Cheyne. I agree it's late, that's
unfortunate, but it's really encouraging to see this is being handled and
also being communicated on. I am not a German seller but I think I speak for
many international sellers if I say seeing such actions makes us feel more confident
and secure about dealing on Bricklink. Being self-employed is tricky and unsure
business, it's good to see platforms looking after their sellers.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 20, 2018 12:09
 Subject: Re: German Seller Compliance
 Viewed: 111 times
 Topic: Administrative
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SylvainLS (26)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Administrative, Teup writes:
  In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you for this action and statement Cheyne. I agree it's late, that's
unfortunate, but it's really encouraging to see this is being handled and
also being communicated on. I am not a German seller but I think I speak for
many international sellers if I say seeing such actions makes us feel more confident
and secure about dealing on Bricklink. Being self-employed is tricky and unsure
business, it's good to see platforms looking after their sellers.

+1

Also, in a “you give them this, and they take it!” spirit, now the check-out
button is localized, couldn’t the whole site be?
 Author: Teup View Messages Posted By Teup
 Posted: Dec 21, 2018 04:34
 Subject: Re: German Seller Compliance
 Viewed: 76 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you for this action and statement Cheyne. I agree it's late, that's
unfortunate, but it's really encouraging to see this is being handled and
also being communicated on. I am not a German seller but I think I speak for
many international sellers if I say seeing such actions makes us feel more confident
and secure about dealing on Bricklink. Being self-employed is tricky and unsure
business, it's good to see platforms looking after their sellers.

+1

Also, in a “you give them this, and they take it!” spirit, now the check-out
button is localized, couldn’t the whole site be?

When talking about localization, the forbidden word t*mezones is awfully near
Maybe one day(+1:00 GMT)..
 Author: sarbaek View Messages Posted By sarbaek
 Posted: Dec 21, 2018 04:43
 Subject: Re: German Seller Compliance
 Viewed: 77 times
 Topic: Administrative
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sarbaek (663)

Location:  Denmark
Member Since Contact Type Status
Jan 8, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sarbricks
In Administrative, Teup writes:
  In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you for this action and statement Cheyne. I agree it's late, that's
unfortunate, but it's really encouraging to see this is being handled and
also being communicated on. I am not a German seller but I think I speak for
many international sellers if I say seeing such actions makes us feel more confident
and secure about dealing on Bricklink. Being self-employed is tricky and unsure
business, it's good to see platforms looking after their sellers.

+1

Also, in a “you give them this, and they take it!” spirit, now the check-out
button is localized, couldn’t the whole site be?

When talking about localization, the forbidden word t*mezones is awfully near
Maybe one day(+1:00 GMT)..

I wish I could like comments such as this on the forum
 Author: legocolonia View Messages Posted By legocolonia
 Posted: Dec 20, 2018 12:06
 Subject: Re: German Seller Compliance
 Viewed: 137 times
 Topic: Administrative
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legocolonia (760)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Nov 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1000+1 Stein
Sorry, that's not entirely correct.
It is not a special German law, but it is EU law!
In Germany, these things are currently being monitored more strictly.

In Administrative, Admin_Cheyne writes:
  (Please note this will only affect Buyers and Sellers in Germany)
 Author: legocolonia View Messages Posted By legocolonia
 Posted: Dec 20, 2018 12:07
 Subject: Re: German Seller Compliance
 Viewed: 111 times
 Topic: Administrative
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legocolonia (760)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Nov 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1000+1 Stein
Thank you for taking care of that!

In Administrative, legocolonia writes:
  Sorry, that's not entirely correct.
It is not a special German law, but it is EU law!
In Germany, these things are currently being monitored more strictly.

In Administrative, Admin_Cheyne writes:
  (Please note this will only affect Buyers and Sellers in Germany)
 Author: Teup View Messages Posted By Teup
 Posted: Dec 20, 2018 16:30
 Subject: Re: German Seller Compliance
 Viewed: 98 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, legocolonia writes:
  Sorry, that's not entirely correct.
It is not a special German law, but it is EU law!
In Germany, these things are currently being monitored more strictly.

In Administrative, Admin_Cheyne writes:
  (Please note this will only affect Buyers and Sellers in Germany)

Is it really? I don't really think so. I've never seen things such as
these warnings and these prescriptions for the interface in any of even the major
national webshops here.
 Author: BionicBrick View Messages Posted By BionicBrick
 Posted: Dec 20, 2018 20:00
 Subject: (Cancelled)
 Viewed: 57 times
 Topic: Administrative
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BionicBrick (21)

Location:  Germany, Rheinland-Pfalz
Member Since Contact Type Status
Mar 18, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BionicBrick
(Cancelled)
 Author: jethroo View Messages Posted By jethroo
 Posted: Dec 21, 2018 01:38
 Subject: Re: German Seller Compliance
 Viewed: 117 times
 Topic: Administrative
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jethroo (739)

Location:  Germany, Brandenburg
Member Since Contact Type Status
Jun 29, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: sum-of-its-parts
In Administrative, Teup writes:
  In Administrative, legocolonia writes:
  Sorry, that's not entirely correct.
It is not a special German law, but it is EU law!
In Germany, these things are currently being monitored more strictly.

In Administrative, Admin_Cheyne writes:
  (Please note this will only affect Buyers and Sellers in Germany)

Is it really? I don't really think so. I've never seen things such as
these warnings and these prescriptions for the interface in any of even the major
national webshops here.

The official Lego website adds the warning confirming to EU laws to each effected
item in the shopping cart, see attached screenshot.

So the changes are an improvement but still not hitting the requirements: has
to be shown on each effected item before putting it into the cart / as well as
on the summary of the cart.

Regarding the shopping button, see https://de.wikipedia.org/wiki/Button-L%C3%B6sung:

Valid:

Kostenpflichtig bestellen
Zahlungspflichtig bestellen
Zahlungspflichtigen Vertrag schließen
Jetzt kaufen

Invalid:

Anmeldung
Bestellen
Weiter
Bestellung abgeben
Bestellen und Kaufen
Kaufen

I unfortunately doubt that "Mit Paypal kaufen" is a valid text on that button.

(I am NOT a lawyer so my infos might be wrong / should not be seen as legal advice)

Best

Carsten
 
 Author: Teup View Messages Posted By Teup
 Posted: Dec 21, 2018 04:31
 Subject: Re: German Seller Compliance
 Viewed: 76 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, jethroo writes:
  In Administrative, Teup writes:
  In Administrative, legocolonia writes:
  Sorry, that's not entirely correct.
It is not a special German law, but it is EU law!
In Germany, these things are currently being monitored more strictly.

In Administrative, Admin_Cheyne writes:
  (Please note this will only affect Buyers and Sellers in Germany)

Is it really? I don't really think so. I've never seen things such as
these warnings and these prescriptions for the interface in any of even the major
national webshops here.

The official Lego website adds the warning confirming to EU laws to each effected
item in the shopping cart, see attached screenshot.

Hmm well, I don't consider the Lego site a Dutch shop. Their store is strange,
for example with payment instructions being sent by e-mail, which I haven't
seen anywhere else besides Bricklink.

I've just looked at 10 major Dutch stores, mostly national high profile franchises,
as well as some webshops, and I could not find such warnings in a single one
of them. That to me strongly suggests it is not Dutch law, otherwise you'd
see it at the very least in the stores from large companies that are in touch
with the government.
 Author: Ddriver66 View Messages Posted By Ddriver66
 Posted: Dec 20, 2018 12:09
 Subject: Re: German Seller Compliance
 Viewed: 126 times
 Topic: Administrative
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Ddriver66 (438)

Location:  Switzerland, Bern
Member Since Contact Type Status
Jun 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss-Rare-Bricks-and-Sets
In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

THX , but in Austria and Switzerland is the lang also in german and also there
exist seller. 👍😇😉
Best regards Daniel.
 Author: welo999 View Messages Posted By welo999
 Posted: Dec 20, 2018 12:25
 Subject: Re: German Seller Compliance
 Viewed: 110 times
 Topic: Administrative
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welo999 (1147)

Location:  Austria, Wien
Member Since Contact Type Status
Oct 19, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vienna Brick Depot
In Administrative, Ddriver66 writes:
  In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

THX , but in Austria and Switzerland is the lang also in german and also there
exist seller. 👍😇😉
Best regards Daniel.

+1

We don't have the problem with "Abmahnungen" in Austria, but you might wanna
think about extending the changes to Austria and Switzerland.
As far as i can see the "Choking Hazard" is an EU guideline (which may have been
implemented more or less strict by the member countries).

Werner
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 20, 2018 12:59
 Subject: Re: German Seller Compliance
 Viewed: 103 times
 Topic: Administrative
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SylvainLS (26)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Administrative, welo999 writes:
  […]
As far as i can see the "Choking Hazard" is an EU guideline (which may have been
implemented more or less strict by the member countries).

Yes.
All German sellers always have had that long regulatory text in German in their
ToS.
Other EU sellers don’t even have minimum mandatory info like their status (private
vs. business and legal form if business), their address, a phone number….
Not even talking about missing info about shipping, warranty, applicable laws….
And even less talking about illegal or abusive clauses
 Author: meagain View Messages Posted By meagain
 Posted: Dec 21, 2018 01:03
 Subject: Re: German Seller Compliance
 Viewed: 87 times
 Topic: Administrative
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meagain (0) 

Location:  Luxembourg
Member Since Contact Type Status
Dec 21, 2018 Contact Member Buyer
Buying Privileges - Revoked
In Administrative, SylvainLS writes:
  In Administrative, welo999 writes:
  […]
As far as i can see the "Choking Hazard" is an EU guideline (which may have been
implemented more or less strict by the member countries).

Yes.
All German sellers always have had that long regulatory text in German in their
ToS.
Other EU sellers don’t even have minimum mandatory info like their status (private
vs. business and legal form if business), their address, a phone number….
Not even talking about missing info about shipping, warranty, applicable laws….
And even less talking about illegal or abusive clauses

That's not true. Many EU countries required all those things even prior to
the latest EU Directive on consumer law. Most UK stores here on BL are breaking
the law on several counts, and I've raised these issues many times over the
years. BL is quite content to bury its head in the sand rather than deal with
the issues until it causes their customers serious problems (like with the German
stores now).

BL = Ebay for a niche product. Ebay is a far bigger company, sure, but if you
want to know what steps BL should be taking to ensure the platform and all users
meet their legal obligations in the EU, take a look at the requirements Ebay
places on business sellers.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 21, 2018 07:35
 Subject: Re: German Seller Compliance
 Viewed: 88 times
 Topic: Administrative
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SylvainLS (26)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Administrative, meagain writes:
  In Administrative, SylvainLS writes:
  In Administrative, welo999 writes:
  […]
As far as i can see the "Choking Hazard" is an EU guideline (which may have been
implemented more or less strict by the member countries).

Yes.
All German sellers always have had that long regulatory text in German in their
ToS.
Other EU sellers don’t even have minimum mandatory info like their status (private
vs. business and legal form if business), their address, a phone number….
Not even talking about missing info about shipping, warranty, applicable laws….
And even less talking about illegal or abusive clauses

That's not true. Many EU countries required all those things even prior to
the latest EU Directive on consumer law. Most UK stores here on BL are breaking
the law on several counts, and I've raised these issues many times over the
years. BL is quite content to bury its head in the sand rather than deal with
the issues until it causes their customers serious problems (like with the German
stores now).

What isn’t true?
That it’s an EU guideline (directive or regulation) now?
That different countries implement/enforce EU guidelines differently? (Oftentimes
_because_ they already had similar laws prior to the guidelines, but that doesn’t
invalidate the two previous statements.)
That German sellers have an “Impressum”?
That many EU sellers don’t even show their addresses, phone numbers, and other
EU-wide mandatory info?
That many EU sellers don’t have info on shipping, warranty, applicable laws,
and other stuff?
That some even have illegal or abusive clauses?


  BL = Ebay for a niche product. Ebay is a far bigger company, sure, but if you
want to know what steps BL should be taking to ensure the platform and all users
meet their legal obligations in the EU, take a look at the requirements Ebay
places on business sellers.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 21, 2018 04:57
 Subject: Re: German Seller Compliance
 Viewed: 84 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, SylvainLS writes:
  In Administrative, welo999 writes:
  […]
As far as i can see the "Choking Hazard" is an EU guideline (which may have been
implemented more or less strict by the member countries).

Yes.
All German sellers always have had that long regulatory text in German in their
ToS.
Other EU sellers don’t even have minimum mandatory info like their status (private
vs. business and legal form if business), their address, a phone number….
Not even talking about missing info about shipping, warranty, applicable laws….
And even less talking about illegal or abusive clauses

Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 21, 2018 07:18
 Subject: Re: German Seller Compliance
 Viewed: 72 times
 Topic: Administrative
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SylvainLS (26)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Administrative, Teup writes:
  […]
Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address

Well, I understand your reluctance but a (potential) buyer should know where
the business they are buying from is and how to contact them.
You can still locate your business elsewhere than your home, there are businesses
that lease “business location” (in short, a mailbox).
 Author: Teup View Messages Posted By Teup
 Posted: Dec 21, 2018 08:35
 Subject: Re: German Seller Compliance
 Viewed: 118 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  […]
Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address

Well, I understand your reluctance but a (potential) buyer should know where
the business they are buying from is and how to contact them.


I understand why it's needed. Just that my address in the first lines on
the Google search results is.. well, akward.

  You can still locate your business elsewhere than your home, there are businesses
that lease “business location” (in short, a mailbox).

That's not possible here, a condition from the chamber of commerce is that
there is business activity on the official address of the company. Besides that,
I'm also not sure if the tax agency is OK with it if rent from a different
address than the chamber of commerce addres is declared as a business expense.
There is really nothing that can be done about it, and you cannot even stop commercial
parties from showing up at your door. Starting a business means no privacy :/
 Author: Lauren_Luke View Messages Posted By Lauren_Luke
 Posted: Dec 21, 2018 09:48
 Subject: Re: German Seller Compliance
 Viewed: 97 times
 Topic: Administrative
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Lauren_Luke (748)

Location:  Australia, Queensland
Member Since Contact Type Status
Jun 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickporium
Elephant in the Room!

EU laws, postal addresses, Austria, German speaking Switzerland, ...

Please, come on...

Let's stop ignoring the elephant in the room. The only reason this is happening
now, and only happening in Germany is because in Germany (and only Germany) it
is perfectly legal to send a letter to someone else doing the tiniest
violation of a law and demand any amount of money you wish (as long as a lawyer
gets his cut). It is legalised blackmail and its called 'Abmahnung'.
 Author: manganschlamm View Messages Posted By manganschlamm
 Posted: Dec 21, 2018 10:38
 Subject: Re: German Seller Compliance
 Viewed: 100 times
 Topic: Administrative
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manganschlamm (1022)

Location:  Germany, Rheinland-Pfalz
Member Since Contact Type Status
Mar 8, 2016 Contact Member Buyer
Buying Privileges - OK
In Administrative, Teup writes:
  In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  […]
Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address

Well, I understand your reluctance but a (potential) buyer should know where
the business they are buying from is and how to contact them.


I understand why it's needed. Just that my address in the first lines on
the Google search results is.. well, akward.

  You can still locate your business elsewhere than your home, there are businesses
that lease “business location” (in short, a mailbox).

That's not possible here, a condition from the chamber of commerce is that
there is business activity on the official address of the company. Besides that,
I'm also not sure if the tax agency is OK with it if rent from a different
address than the chamber of commerce addres is declared as a business expense.
There is really nothing that can be done about it, and you cannot even stop commercial
parties from showing up at your door. Starting a business means no privacy :/



I would like to add my grain of salt to this discussion. The BL admin team has
made a very helpful and serious effort to implement changes such that the site
would be compliant with German law. Now there have been a number of comments
that the changes are still not fully sufficient to make everything waterproof
against further legal action against German sellers.

May I suggest the following:
1) German sellers should select a coordinator or small team of coordinators who
are active on BL and who should get advice from lawyers what exactly is needed
on the side of BL to be fully and undoubtedly compliant with German law
2) Then compile the essential points that still need modification and adjustment
and transmit this as a single clear-cut communication to the BL admin team

Otherwise the BL admin team would be trying to hit a moving target. They need
to know exactly what needs to changed / written in which place on their site.

Thomas
 Author: M_R View Messages Posted By M_R
 Posted: Dec 21, 2018 11:05
 Subject: Re: German Seller Compliance
 Viewed: 93 times
 Topic: Administrative
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M_R (3366)

Location:  Sweden, Södermanland
Member Since Contact Type Status
Sep 3, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mike´s BrickVault
In Administrative, manganschlamm writes:
  I would like to add my grain of salt to this discussion. The BL admin team has
made a very helpful and serious effort to implement changes such that the site
would be compliant with German law. Now there have been a number of comments
that the changes are still not fully sufficient to make everything waterproof
against further legal action against German sellers.

May I suggest the following:
1) German sellers should select a coordinator or small team of coordinators who
are active on BL and who should get advice from lawyers what exactly is needed
on the side of BL to be fully and undoubtedly compliant with German law
2) Then compile the essential points that still need modification and adjustment
and transmit this as a single clear-cut communication to the BL admin team

Otherwise the BL admin team would be trying to hit a moving target. They need
to know exactly what needs to changed / written in which place on their site.

Thomas

+1
 Author: Etown View Messages Posted By Etown
 Posted: Dec 21, 2018 11:27
 Subject: Re: German Seller Compliance
 Viewed: 90 times
 Topic: Administrative
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Etown (1120)

Location:  Canada, Alberta
Member Since Contact Type Status
Feb 4, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: E-Town Bricks
In Administrative, manganschlamm writes:
  In Administrative, Teup writes:
  In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  […]
Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address

Well, I understand your reluctance but a (potential) buyer should know where
the business they are buying from is and how to contact them.


I understand why it's needed. Just that my address in the first lines on
the Google search results is.. well, akward.

  You can still locate your business elsewhere than your home, there are businesses
that lease “business location” (in short, a mailbox).

That's not possible here, a condition from the chamber of commerce is that
there is business activity on the official address of the company. Besides that,
I'm also not sure if the tax agency is OK with it if rent from a different
address than the chamber of commerce addres is declared as a business expense.
There is really nothing that can be done about it, and you cannot even stop commercial
parties from showing up at your door. Starting a business means no privacy :/



I would like to add my grain of salt to this discussion. The BL admin team has
made a very helpful and serious effort to implement changes such that the site
would be compliant with German law. Now there have been a number of comments
that the changes are still not fully sufficient to make everything waterproof
against further legal action against German sellers.

May I suggest the following:
1) German sellers should select a coordinator or small team of coordinators who
are active on BL and who should get advice from lawyers what exactly is needed
on the side of BL to be fully and undoubtedly compliant with German law
2) Then compile the essential points that still need modification and adjustment
and transmit this as a single clear-cut communication to the BL admin team

Otherwise the BL admin team would be trying to hit a moving target. They need
to know exactly what needs to changed / written in which place on their site.

Thomas

This is a very good idea.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 21, 2018 11:48
 Subject: Re: German Seller Compliance
 Viewed: 116 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, manganschlamm writes:
  In Administrative, Teup writes:
  In Administrative, SylvainLS writes:
  In Administrative, Teup writes:
  […]
Illegal clauses are not allowed by law? Wow, that's gonna seriously impact
the classic Bricklink experience

From how I understand it over here consumers are encouraged to look up a store
in the chamber of commerce register and check quality control websites. Then
you have some external info, as a malicious shop is kind of by definition going
to put up info that you can't trust The downside of that though is that
when someone hears I have alot of Lego and they Google my name they immediately
get my full address

Well, I understand your reluctance but a (potential) buyer should know where
the business they are buying from is and how to contact them.


I understand why it's needed. Just that my address in the first lines on
the Google search results is.. well, akward.

  You can still locate your business elsewhere than your home, there are businesses
that lease “business location” (in short, a mailbox).

That's not possible here, a condition from the chamber of commerce is that
there is business activity on the official address of the company. Besides that,
I'm also not sure if the tax agency is OK with it if rent from a different
address than the chamber of commerce addres is declared as a business expense.
There is really nothing that can be done about it, and you cannot even stop commercial
parties from showing up at your door. Starting a business means no privacy :/



I would like to add my grain of salt to this discussion. The BL admin team has
made a very helpful and serious effort to implement changes such that the site
would be compliant with German law. Now there have been a number of comments
that the changes are still not fully sufficient to make everything waterproof
against further legal action against German sellers.

May I suggest the following:
1) German sellers should select a coordinator or small team of coordinators who
are active on BL and who should get advice from lawyers what exactly is needed
on the side of BL to be fully and undoubtedly compliant with German law
2) Then compile the essential points that still need modification and adjustment
and transmit this as a single clear-cut communication to the BL admin team

Otherwise the BL admin team would be trying to hit a moving target. They need
to know exactly what needs to changed / written in which place on their site.

Thomas

Totally agree. Communication is definitely a weak point of Bricklink. This could
be a good opportunity for them to pracise that neglected area a bit and have
some positive experiences along the way.
 Author: Etown View Messages Posted By Etown
 Posted: Dec 20, 2018 12:23
 Subject: Re: German Seller Compliance
 Viewed: 125 times
 Topic: Administrative
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Etown (1120)

Location:  Canada, Alberta
Member Since Contact Type Status
Feb 4, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: E-Town Bricks
In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you Cheyne!

In the future, it might be beneficial for Bricklink to communicate early on that
this was being worked on. At least knowing that someone hears your concerns and
is trying to help is better than silence.

Ron
 Author: outbreaker8 View Messages Posted By outbreaker8
 Posted: Dec 20, 2018 12:33
 Subject: Re: German Seller Compliance
 Viewed: 106 times
 Topic: Administrative
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outbreaker8 (983)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Jan 26, 2013 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Outer Bricks
  Thank you Cheyne!

+1

  In the future, it might be beneficial for Bricklink to communicate early on that
this was being worked on. At least knowing that someone hears your concerns and
is trying to help is better than silence.

+1

  
Ron
 Author: jenwick View Messages Posted By jenwick
 Posted: Dec 20, 2018 13:15
 Subject: Re: German Seller Compliance
 Viewed: 125 times
 Topic: Administrative
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jenwick (6207)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 6, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick-N-Brac
  Thank you Cheyne!

+1

  In the future, it might be beneficial for Bricklink to communicate early on that
this was being worked on. At least knowing that someone hears your concerns and
is trying to help is better than silence.

Ron

+1
 Author: Teup View Messages Posted By Teup
 Posted: Dec 20, 2018 16:36
 Subject: Re: German Seller Compliance
 Viewed: 94 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Administrative, Etown writes:
  In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Thank you Cheyne!

In the future, it might be beneficial for Bricklink to communicate early on that
this was being worked on. At least knowing that someone hears your concerns and
is trying to help is better than silence.

Ron

+1

You probably can't imagine how even a silly message that BL has no clue how
to solve it yet already is so much better than no message. Probably, being forced
to close your shop and having no clue if BL will ever care to enable you to
open again, can mean alot of worries and already thoughts about different career
plans..
 Author: Ddriver66 View Messages Posted By Ddriver66
 Posted: Dec 20, 2018 15:18
 Subject: Re: German Seller Compliance
 Viewed: 125 times
 Topic: Administrative
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Ddriver66 (438)

Location:  Switzerland, Bern
Member Since Contact Type Status
Jun 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss-Rare-Bricks-and-Sets
In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support

Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 20, 2018 15:35
 Subject: Re: German Seller Compliance
 Viewed: 98 times
 Topic: Administrative
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SylvainLS (26)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Administrative, Ddriver66 writes:
  […]
Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.

What’s the reason? Because you sell to Germany or because Switzerland has a
similar law and shakedown procedure?

(Note to readers: Switzerland isn’t part of EU. So if it were to apply in Switzerland
just because they have German buyers, it could apply worldwide.)
 Author: Ddriver66 View Messages Posted By Ddriver66
 Posted: Dec 20, 2018 15:59
 Subject: Re: German Seller Compliance
 Viewed: 102 times
 Topic: Administrative
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Ddriver66 (438)

Location:  Switzerland, Bern
Member Since Contact Type Status
Jun 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss-Rare-Bricks-and-Sets
In Administrative, SylvainLS writes:
  In Administrative, Ddriver66 writes:
  […]
Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.

What’s the reason? Because you sell to Germany or because Switzerland has a
similar law and shakedown procedure?

(Note to readers: Switzerland isn’t part of EU. So if it were to apply in Switzerland
just because they have German buyers, it could apply worldwide.)


As well ... as. I have buyers in the EU, so also in D and we have bilateral contracts
where this unfortunately includes.
I would prefer it if it were not so, but the politicians and big industrialists
want it differently than we little people.
Best regards Daniel.
 Author: meagain View Messages Posted By meagain
 Posted: Dec 21, 2018 00:58
 Subject: Re: German Seller Compliance
 Viewed: 101 times
 Topic: Administrative
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meagain (0) 

Location:  Luxembourg
Member Since Contact Type Status
Dec 21, 2018 Contact Member Buyer
Buying Privileges - Revoked
In Administrative, SylvainLS writes:
  In Administrative, Ddriver66 writes:
  […]
Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.

What’s the reason? Because you sell to Germany or because Switzerland has a
similar law and shakedown procedure?

(Note to readers: Switzerland isn’t part of EU. So if it were to apply in Switzerland
just because they have German buyers, it could apply worldwide.)

Switzerland has many bilateral agreements with the EU, but I don't think
consumer law forms part of any of them. It's possible that the Swiss authorities
have unilaterally decided to align themselves with EU (or German) consumer law.
 Author: Ddriver66 View Messages Posted By Ddriver66
 Posted: Dec 21, 2018 01:25
 Subject: Re: German Seller Compliance
 Viewed: 92 times
 Topic: Administrative
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Ddriver66 (438)

Location:  Switzerland, Bern
Member Since Contact Type Status
Jun 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss-Rare-Bricks-and-Sets
In Administrative, meagain writes:
  In Administrative, SylvainLS writes:
  In Administrative, Ddriver66 writes:
  […]
Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.

What’s the reason? Because you sell to Germany or because Switzerland has a
similar law and shakedown procedure?

(Note to readers: Switzerland isn’t part of EU. So if it were to apply in Switzerland
just because they have German buyers, it could apply worldwide.)

Switzerland has many bilateral agreements with the EU, but I don't think
consumer law forms part of any of them. It's possible that the Swiss authorities
have unilaterally decided to align themselves with EU (or German) consumer law.


and that's why it's necessary that we are in a similar situation here
at BL (problem) as in Germany.
Again, I ask the changes in BL concerning "Abmahnung" also extend to Switzerland.
Thank you.
Best regards Daniel.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 21, 2018 05:03
 Subject: Re: German Seller Compliance
 Viewed: 95 times
 Topic: Administrative
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yorbrick (603)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Hi,
According to the lawyer, the problem is nevertheless possible in Switzerland
and only a matter of time.
I was recommended by the lawyer to close my shop, as at any time a reminder would
be possible. Its not a joke.
Please ask BL everything that is made for Germany to extend to Switzerland and
Austria. Thank you very much.
Best regards Daniel.

Which law? There are two things mentioned here, which one prompted this lawyer
to recommend that you close your store?
 Author: GrayCityBricks View Messages Posted By GrayCityBricks
 Posted: Dec 21, 2018 05:43
 Subject: Re: German Seller Compliance
 Viewed: 133 times
 Topic: Administrative
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GrayCityBricks (286) 
(was Jtlarssen)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Nov 28, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Gray City Bricks
Thank you Cheyne,

the "Impressum", which contains name, adress and other details of the seller,
has to be reachable from every site with one click. The caption of the button
has to be explicitly "Impressum". "Hiding" the informations on the terms-site
does not meet the requirements.

In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support
 Author: bricks.steine View Messages Posted By bricks.steine
 Posted: Dec 23, 2018 10:10
 Subject: (Cancelled)
 Viewed: 131 times
 Topic: Administrative
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bricks.steine (166) 
(was steine.bricks)

Location:  Germany, Bayern
Member Since Contact Type Status
Mar 25, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: bricks.steine
(Cancelled)
 Author: Teup View Messages Posted By Teup
 Posted: Dec 24, 2018 06:58
 Subject: Re: German Seller Compliance
 Viewed: 90 times
 Topic: Administrative
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Teup (3944)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
So what's the latest on this? Any contact with any of the sellers to get
this project completed, or was it just one attempt at a slight modification,
one message in the forum and that's it?

In Administrative, steine.bricks writes:
  I am not sure if it works in general.

I just wanted to place an order in a German shop.

Everything is in English, the button did not have the proper words...

Can someone send a screenshot how it should be?

Thanks

Stefan

In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support
 Author: bricks.steine View Messages Posted By bricks.steine
 Posted: Dec 24, 2018 10:11
 Subject: (Cancelled)
 Viewed: 100 times
 Topic: Administrative
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bricks.steine (166) 
(was steine.bricks)

Location:  Germany, Bayern
Member Since Contact Type Status
Mar 25, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: bricks.steine
(Cancelled)
 Author: GrayCityBricks View Messages Posted By GrayCityBricks
 Posted: Dec 24, 2018 10:28
 Subject: Re: German Seller Compliance
 Viewed: 158 times
 Topic: Administrative
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GrayCityBricks (286) 
(was Jtlarssen)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Nov 28, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Gray City Bricks
In addition you also need the Impressum-Link on every site.
At this time, every german seller puts the Impressum on the terms site.
This does not meet the requirements of the german law.

I would suggest that there is a seperated section for the Impressum.

In Administrative, steine.bricks writes:
  I can only say that the button with a proper German phrase did not work when
I tried to order something (from a German store).

And as I cannot see (as a seller) that the "good" button appears on every selling
process, I will not re-open my store again

Now it was only a few hundred Euros "penalty", but when we are catched the next
time by IDO, it will be a few thousand Euros.

That's why it would be nice, that the solution is stable and the proper button
works everytime someone orders in a German shop.

Merry Christmas!

Stefan

In Administrative, Teup writes:
  So what's the latest on this? Any contact with any of the sellers to get
this project completed, or was it just one attempt at a slight modification,
one message in the forum and that's it?

In Administrative, steine.bricks writes:
  I am not sure if it works in general.

I just wanted to place an order in a German shop.

Everything is in English, the button did not have the proper words...

Can someone send a screenshot how it should be?

Thanks

Stefan

In Administrative, Admin_Cheyne writes:
  Hello everyone!

Wanted to take a moment and thank all of our sellers and the community for their
immense patience regarding this situation and we truly do appreciate it. BrickLink
is dedicated to being compliant with German law.

Here are a few items being changed
1. Compliant Pay Button (Translated to German)
2. Compliant 0-3 Choking Hazard Warning Added (Footer, Checkout, and Image
listing popup)

(Please note this will only affect Buyers and Sellers in Germany)

Another issue was stated regarding shipping prices, please use Instant Checkout
or provide the proper shipping table in your store terms and shipping policies.
Please let us know of any further changes can be made so we may better assist
you.

Thank you all again for your patience and understanding.

Sincerely,
Cheyne
BrickLink Customer Support