| Discussion Forum: Thread 242419 |
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| | | Author: | randyipp  | | Posted: | Sep 30, 2018 22:17 | | Subject: | Note to seller is not very good | | Viewed: | 295 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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| | | | | Author: | bricksahead | | Posted: | Sep 30, 2018 23:43 | | Subject: | Re: Note to seller is not very good | | Viewed: | 98 times | | Topic: | Suggestions | |
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| In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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Hi Randy,
This is a great suggestion which I can fully support. It has happened to me a
couple of times that I missed a "note to seller". 
Hanne
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| | | | | Author: | Etown | | Posted: | Oct 1, 2018 15:22 | | Subject: | Re: Note to seller is not very good | | Viewed: | 65 times | | Topic: | Suggestions | |
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| In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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I voted yes. I have been guilty of missing a message until I'm ready to invoice.
Ron
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| | | | | Author: | jenwick | | Posted: | Oct 12, 2018 17:25 | | Subject: | Re: Note to seller is not very good | | Viewed: | 55 times | | Topic: | Suggestions | |
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| Randy,
I totally agree! Voted yes.
Jennifer
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| | | | | Author: | Teup | | Posted: | Oct 12, 2018 18:14 | | Subject: | Re: Note to seller is not very good | | Viewed: | 57 times | | Topic: | Suggestions | |
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| In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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You mean just as a "regarding order ..." message and not attached to the order
itself? In that case, no!
I don't process orders and read messages at the same time. I always read
the attached notes and never missed one. But if it's troublesome to others,
maybe change placement, font, something in the interface. But definitely, for
bricks sake, doooon't detach it from the order page... :o
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| | | | | | | Author: | bricksahead | | Posted: | Oct 12, 2018 19:08 | | Subject: | Re: Note to seller is not very good | | Viewed: | 57 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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You mean just as a "regarding order ..." message and not attached to the order
itself? In that case, no!
I don't process orders and read messages at the same time. I always read
the attached notes and never missed one. But if it's troublesome to others,
maybe change placement, font, something in the interface. But definitely, for
bricks sake, doooon't detach it from the order page... :o
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I agree with you that the message shouldn't be detached from the order page.
When a buyer sends a message from the order page it is appears on the order page,
in the buyer's outbox as well as in the seller's inbox. When a seller
sends a message from the order page it appears on the order page, in the seller's
outbox as well as the buyer's inbox. I think it should work the same way
with a message that is attached to the order when the order is placed. A seller
would then be reminded at log in to Bricklink if there are any unread messages.
.. How do you know that you've never missed a message?
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| | | | | | | | | Author: | Teup | | Posted: | Oct 13, 2018 04:35 | | Subject: | Re: Note to seller is not very good | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, bricksahead writes:
| | .. How do you know that you've never missed a message?
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Well, how do you know you packed all your orders correctly? Just a feeling, you
never know for sure of course if it comes to actual evidence. But as soon as
I open an order with a message attached to it I notice that right away, it's
the very first thing I notice. Right as you open the order, where there's
otherwise nothing, there's suddenly an icon, and a line "This order has an
attached message (view it)". In my opinion that is very clear. To the people
who do miss it, isn't simply a bigger font, bigger icon, enough?
If I would get the message in my inbox also, as sort of a duplicate thing, it
would make things less clear to me as it will show up as an item I need to handle
while I already did or already am going to. I will be more likely to miss
real messages that way or mix up something. The "(un)read" flag would lose parts
of its meaning as there will be messages that have already been read but still
appear unread in the inbox.
In my opinion anything regarding the processing of an order should be strictly
on that order page, and everything else - general inquiries, service - should
be in the inbox. I don't go through messages and orders crosswise, I have
a list of orders I need to do and a list of messages I need to work through and
I do one of these tasks at a time.
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| | | | | | | Author: | harro | | Posted: | Oct 13, 2018 04:38 | | Subject: | Re: Note to seller is not very good | | Viewed: | 21 times | | Topic: | Suggestions | |
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| I do agree!
Just a layout change would be ok.
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| | | | | Author: | Brickwilbo | | Posted: | Oct 13, 2018 03:47 | | Subject: | Re: Note to seller is not very good | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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The 'note to seller' is also in the order confirmation email.
Do you read the confirmation email?
Perhaps the order of the order details page should be customizable. Then the
notes can be moved to the top between the Details and parts section.
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| | | | | | | Author: | Teup | | Posted: | Oct 13, 2018 04:38 | | Subject: | Re: Note to seller is not very good | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, randyipp writes:
| | I would love it if the "note to seller" when a buyer is checking out were handled
more like a message and show up in the messages inbox, with the notification
number. The note looks like a message when using "contact your buyer about this
order" link but can easily be missed by sellers. It has happened to me a few
times, and can be frustrating if you see it too late!
Thanks,
Randy
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The 'note to seller' is also in the order confirmation email.
Do you read the confirmation email?
Perhaps the order of the order details page should be customizable. Then the
notes can be moved to the top between the Details and parts section.
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That's a good idea I think. On the internet we are kind of programmed to
completely disregard mumbo jumbo at the bottom of pages (like "© 2018 BrickLink
Limited. All rights reserved. Some LEGO® sets contain small parts that are NOT
suitable for and may pose a hazard to children under 3 years of age. LEGO® DUPLO®
sets have larger pieces which are specially designed for children under 3. LEGO®
is a trademark of the LEGO Group of companies which does not sponsor, authorize,
or endorse this site. Use of this website constitutes acceptance of the Terms
Of Service and Privacy Policy."). Something above the parts list would be much
more noticable, and also the message may affect how the order needs to be sorted/packed
so it's kind of a bummer if you forget to scroll down and read it only when
you reach the end of order picking 
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