| Discussion Forum: Thread 207335 |
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| | | Author: | garbanzo  | | Posted: | Jun 23, 2016 19:32 | | Subject: | Don't purge problem orders | | Viewed: | 120 times | | Topic: | Suggestions | | Status: | Discarded | |
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| If an order has an open problem status (like NSS), it should be immune from being
purged until the problem is resolved. I doubt this happens very often, but it
can cause problems in the rare cases when it does happen.
I filed an NSS a couple weeks ago, and the order just got purged while the NSS
was still open. Yes, the order was quite old, but I "know" the seller, and had
been in communication with the him for a while. There were extenuating circumstances,
so I gave him the benefit of the doubt. But then after two months without contact,
I finally decided to wrap things up. Now my only recourse is to file a PayPal
claim.
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| | | | | Author: | pikachu3 | | Posted: | Jun 23, 2016 20:18 | | Subject: | Re: Don't purge problem orders | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, garbanzo writes:
| | If an order has an open problem status (like NSS), it should be immune from being
purged until the problem is resolved. I doubt this happens very often, but it
can cause problems in the rare cases when it does happen.
I filed an NSS a couple weeks ago, and the order just got purged while the NSS
was still open. Yes, the order was quite old, but I "know" the seller, and had
been in communication with the him for a while. There were extenuating circumstances,
so I gave him the benefit of the doubt. But then after two months without contact,
I finally decided to wrap things up. Now my only recourse is to file a PayPal
claim.
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Voted yes.
I've been adding cheap Red 2x4 bricks to my order to keep it from being purged,
which seems like a pretty janky workaround. Thankfully I hadn't paid yet,
though I'd still like to if he ever comes back 
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USA, Colorado
