Discussion Forum: Thread 190473

 Author: Admin View Messages Posted By Admin
 Posted: Jun 23, 2015 23:08
 Subject: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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Admin

Location: (Undetermined)
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BrickLink Administrator
Dear BrickLink Community,

This past weekend, the staff made a trip to Chicago where we had the opportunity to experience Brickworld and host our Roundtable discussion. Placing faces to usernames and learning more about BrickLink gave us an even deeper appreciation of our one-of-a-kind community. We discussed a variety of topics, and a link to a comprehensive summary of those topics will be provided.

We want to personally thank Admins for continuing to selflessly serve BrickLink after nearly 10 years of contributions. Thank you Eliska, for sharing your memories of Dan (and a few tears); it is because of you and Dan that we continue to place our best work on the line. Thank you to both buyers and sellers for giving constructive criticism and teaching us what drives you. It will help us prioritize our project plan to deliver the most value to our users. Each and every one of you made this roundtable an unforgettable one.

I can speak for all BrickLink staff when I say that you all inspired us to work harder, serve you better, and keep Dan’s vision alive. We hope that with the community’s help, Dan would be proud of the work we continue to do toward his vision. We are truly humbled and look forward to further cooperation with the community.

As promised, you can view a comprehensive summary of the roundtable topics below. Our Chief Site Architect, Marvin Park, has compiled the collaborative outline covering a summary of the slides from our design and development teams, as well as feedback from our attendees. This outline was open for all admins, staff, attendees and founders to edit. Thank you again to everyone who contributed to the roundtable, those who helped with the recap collaboration, and everyone else who has supported us throughout this journey.

Recap of Roundtable Topics and Discussions


- Admin_Jaclyn
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jun 23, 2015 23:51
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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StormChaser (352)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Store
BrickLink Inventories Administrator (?)
In NEWS, Admin writes:
  Dear BrickLink Community,

This past weekend, the staff made a trip to Chicago where we had the opportunity to experience Brickworld and host our Roundtable discussion.

I think you guys did an excellent job on listening to what the community wanted
regarding the facelift colors/navigation tabs. I really like the revision.
The light gray and dark blue backgrounds both look good as does the row of tabs
at the top.

Thanks!
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Jun 24, 2015 00:37
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 196 times
 Topic: NEWS
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QCBricks (11314)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queen Creek Bricks
In NEWS, Admin writes:
  Dear BrickLink Community,

This past weekend, the staff made a trip to Chicago where we had the opportunity to experience Brickworld and host our Roundtable discussion. Placing faces to usernames and learning more about BrickLink gave us an even deeper appreciation of our one-of-a-kind community. We discussed a variety of topics, and a link to a comprehensive summary of those topics will be provided.

We want to personally thank Admins for continuing to selflessly serve BrickLink after nearly 10 years of contributions. Thank you Eliska, for sharing your memories of Dan (and a few tears); it is because of you and Dan that we continue to place our best work on the line. Thank you to both buyers and sellers for giving constructive criticism and teaching us what drives you. It will help us prioritize our project plan to deliver the most value to our users. Each and every one of you made this roundtable an unforgettable one.

I can speak for all BrickLink staff when I say that you all inspired us to work harder, serve you better, and keep Dan’s vision alive. We hope that with the community’s help, Dan would be proud of the work we continue to do toward his vision. We are truly humbled and look forward to further cooperation with the community.

As promised, you can view a comprehensive summary of the roundtable topics below. Our Chief Site Architect, Marvin Park, has compiled the collaborative outline covering a summary of the slides from our design and development teams, as well as feedback from our attendees. This outline was open for all admins, staff, attendees and founders to edit. Thank you again to everyone who contributed to the roundtable, those who helped with the recap collaboration, and everyone else who has supported us throughout this journey.

Recap of Roundtable Topics and Discussions


- Admin_Jaclyn


Jaclyn, Ryan, Marvin, Jun, Alex, and other BL staff I forgot from the photo...

Thanks so much for sharing this information with the community. There is so
much in the documents you provided. Every single person that reads this should
click on the "Bricklink Annual Report" heading and take that all in from Marvin's
presentation. (In addition to all of the other great information.)

I am jealous that it looks like I see a non-BL staff two time roundtable attendee
in the photos.

Lucky Jenn.

Scott
 Author: BRICK_CHICK View Messages Posted By BRICK_CHICK
 Posted: Jun 24, 2015 01:43
 Subject: (Cancelled)
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BRICK_CHICK (4622)

Location:  Canada, British Columbia
Member Since Contact Type Status Collage
Jan 29, 2004 Contact Member Seller
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Store: BRICKCHICK The Brick Chick
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 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 24, 2015 08:00
 Subject: Re: Recap of 2015 BrickLink Roundtable
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jennnifer (1671)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In NEWS, QCBricks writes:

  I am jealous that it looks like I see a non-BL staff two time roundtable attendee
in the photos.

Lucky Jenn.

Scott

Yes, very lucky and grateful! I had no idea when I traveled to Seattle last fall
that the next Roundtable would be right here in my backyard. This event was very
special as I got to meet the other Admins for the first time.

Jen
 Author: jancg View Messages Posted By jancg
 Posted: Jun 24, 2015 03:59
 Subject: Re: Recap of 2015 BrickLink Roundtable
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jancg (295)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Nov 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mostly sets, used and new.
BrickLink,

Thanks for this elaborate update. I'm quite impressed.

Jan.
 Author: Brick_Top View Messages Posted By Brick_Top
 Posted: Jun 24, 2015 04:12
 Subject: (Cancelled)
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Brick_Top (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status Collage
Apr 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
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Store Closed Store: Top Bricks from Brick Top
(Cancelled)
 Author: Brick_Top View Messages Posted By Brick_Top
 Posted: Jun 24, 2015 04:32
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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Brick_Top (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status Collage
Apr 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
View Collage Pic
Store Closed Store: Top Bricks from Brick Top
Amazing update, thanks for the work put into it.

Interesting point that I just saw for the first time, is that automatic checkout
won't be automatic checkout, but on-site payment after you entered the invoice
amount. Or apart from that there is an option to choose instant payment once
you've entered your rates per weight?

Also, the color scheme on light background is BEAUTIFUL! Thank you so much for
listening to our suggestions. http://facelift.bricklink.com/r3/home-light.html

Now that I can compare them I think one of the things that made it bad, at least
for me, was the 2 bars on top.

I hope that with all this changes, comes 24/7 admin support.

Why can a revoked credit card veryfy sellers?

This was too much information all together after months of almost no information
and my heart is pounding fast! Can't wait!
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 05:12
 Subject: Re: Recap of 2015 BrickLink Roundtable
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, Admin writes:
  Dear BrickLink Community,

This past weekend, the staff made a trip to Chicago where we had the opportunity to experience Brickworld and host our Roundtable discussion. Placing faces to usernames and learning more about BrickLink gave us an even deeper appreciation of our one-of-a-kind community. We discussed a variety of topics, and a link to a comprehensive summary of those topics will be provided.

We want to personally thank Admins for continuing to selflessly serve BrickLink after nearly 10 years of contributions. Thank you Eliska, for sharing your memories of Dan (and a few tears); it is because of you and Dan that we continue to place our best work on the line. Thank you to both buyers and sellers for giving constructive criticism and teaching us what drives you. It will help us prioritize our project plan to deliver the most value to our users. Each and every one of you made this roundtable an unforgettable one.

I can speak for all BrickLink staff when I say that you all inspired us to work harder, serve you better, and keep Dan’s vision alive. We hope that with the community’s help, Dan would be proud of the work we continue to do toward his vision. We are truly humbled and look forward to further cooperation with the community.

As promised, you can view a comprehensive summary of the roundtable topics below. Our Chief Site Architect, Marvin Park, has compiled the collaborative outline covering a summary of the slides from our design and development teams, as well as feedback from our attendees. This outline was open for all admins, staff, attendees and founders to edit. Thank you again to everyone who contributed to the roundtable, those who helped with the recap collaboration, and everyone else who has supported us throughout this journey.

Recap of Roundtable Topics and Discussions


- Admin_Jaclyn


Thanks for sharing that! Very nice to see the statistics and I like the attempts
at keeping the green as well. (I prefer the dark background, but I'd go for
a gray rather than a blue. Or greenish gray)

The only thing that seems curiously left out is the part volume database. There
was some talk about it before but it's been a silent topic again for a while
now. Shipping cost estimations seem to have been discussed, but only weight based.
When can we expect the volume database? Will it require community contribution
or will the team implement all the data?

I think it's important because it's a prerequisite for any sort of automated
check out system, and it will take a lot of time to create and verify... I've
been posting about this many times but I usually don't get an answer
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 05:21
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?
 Author: Brick_Top View Messages Posted By Brick_Top
 Posted: Jun 24, 2015 05:25
 Subject: Re: Recap of 2015 BrickLink Roundtable
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Brick_Top (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status Collage
Apr 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
View Collage Pic
Store Closed Store: Top Bricks from Brick Top
In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 05:29
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 118 times
 Topic: NEWS
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.
 Author: Brick_Top View Messages Posted By Brick_Top
 Posted: Jun 24, 2015 05:32
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 110 times
 Topic: NEWS
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Brick_Top (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status Collage
Apr 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
View Collage Pic
Store Closed Store: Top Bricks from Brick Top
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 05:36
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 109 times
 Topic: NEWS
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 05:39
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 103 times
 Topic: NEWS
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

http://www.bricklink.com/message.asp?ID=923380
 Author: Brick_Top View Messages Posted By Brick_Top
 Posted: Jun 24, 2015 05:41
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 102 times
 Topic: NEWS
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Brick_Top (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status Collage
Apr 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
View Collage Pic
Store Closed Store: Top Bricks from Brick Top
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

I almost don't shop online here, but when people do, there are usually 3
options, pay by paypal, credit card, or bank transfer. If bank transfer the seller
gives you their number and you go to your bank website and transfer it. I guess
there in the netherlands the system is more moders and integrated, but I haven't
seen it here yet.
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 05:50
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 102 times
 Topic: NEWS
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

I almost don't shop online here, but when people do, there are usually 3
options, pay by paypal, credit card, or bank transfer. If bank transfer the seller
gives you their number and you go to your bank website and transfer it. I guess
there in the netherlands the system is more moders and integrated, but I haven't
seen it here yet.

I see, I guess you have better weather there so people get outside more Here
if you buy tickets for the movies tonight you'll just pay for them online
with iDeal, the national IBAN interface. And anyone between the age of like 12
and 70 knows how it works.

My mom has no idea what PayPal is, and she doesn't have a credit card. Everyone,
on the other hand, has a bank account, a card in their wallet, and can do bank
transfers. Now, if BL would have the automatic bank transfer option, we're
gold

I seriously think the market could instantly double the moment BL integrates
every European country's number 1 standard payment method. I mean it's
not about me, I am adaptable, I can get PayPal or PaySera or anything, I gladly
look into the options. But the AFOL nerd market is the tip of the iceberg, underneath
is a huge population of casual internet shoppers that BL can lure with
the payment method they are accustomed to
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 06:02
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 105 times
 Topic: NEWS
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

I almost don't shop online here, but when people do, there are usually 3
options, pay by paypal, credit card, or bank transfer. If bank transfer the seller
gives you their number and you go to your bank website and transfer it. I guess
there in the netherlands the system is more moders and integrated, but I haven't
seen it here yet.

I see, I guess you have better weather there so people get outside more Here
if you buy tickets for the movies tonight you'll just pay for them online
with iDeal, the national IBAN interface. And anyone between the age of like 12
and 70 knows how it works.

My mom has no idea what PayPal is, and she doesn't have a credit card. Everyone,
on the other hand, has a bank account, a card in their wallet, and can do bank
transfers. Now, if BL would have the automatic bank transfer option, we're
gold

I seriously think the market could instantly double the moment BL integrates
every European country's number 1 standard payment method. I mean it's
not about me, I am adaptable, I can get PayPal or PaySera or anything, I gladly
look into the options. But the AFOL nerd market is the tip of the iceberg, underneath
is a huge population of casual internet shoppers that BL can lure with
the payment method they are accustomed to

I doubt that (international) IBAN payments is doable. Banks still have different
standards on what info they require to make the payments (some ask address /
receiver name, receiving bank's name etc etc), and they all have different
interfaces. With so many banks, I am not sure if a united IBAN interface is doable.

Thank you for this comment though. It gave me one very important thought.
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 06:18
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

I almost don't shop online here, but when people do, there are usually 3
options, pay by paypal, credit card, or bank transfer. If bank transfer the seller
gives you their number and you go to your bank website and transfer it. I guess
there in the netherlands the system is more moders and integrated, but I haven't
seen it here yet.

I see, I guess you have better weather there so people get outside more Here
if you buy tickets for the movies tonight you'll just pay for them online
with iDeal, the national IBAN interface. And anyone between the age of like 12
and 70 knows how it works.

My mom has no idea what PayPal is, and she doesn't have a credit card. Everyone,
on the other hand, has a bank account, a card in their wallet, and can do bank
transfers. Now, if BL would have the automatic bank transfer option, we're
gold

I seriously think the market could instantly double the moment BL integrates
every European country's number 1 standard payment method. I mean it's
not about me, I am adaptable, I can get PayPal or PaySera or anything, I gladly
look into the options. But the AFOL nerd market is the tip of the iceberg, underneath
is a huge population of casual internet shoppers that BL can lure with
the payment method they are accustomed to

P.S. PaySera seems to be compatible with iDeal, as well as some other e-payment(?)
services in NL.
https://www.paysera.com/fees/payment_gateway_fees.html

If I am understanding it correctly, I think it is possible to collect payments
to your PaySera acc, via iDeal

Would you like to help in testing it out?
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 24, 2015 07:15
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

Well, what do you use in Spain when you shop online? Probably some bank transfer
interface, right? I guess Bricklink would have to go over each country and see
what kind of interface to IBAN transactions it uses, and implement that, or,
implement umbrella software that covers for all of them.

With that it may only be possible to do domestic transfers, not abroad, but that'd
still be nice. Half of my buyers are domestic.

Plus, I you we can get alot more customers if you have a payment method that
every citizen understands, trusts, and uses.

IBAN payment was brought up in discussion, and it was pointed out that it would
be difficult to implement. Marvin's response was that they did not care about
"difficult" - if it was technically possible they could find a way. So I believe
they will be looking at expanding the supported payment methods.

One of the key goals they had in developing the new payment system was not to
raise the expense to the sellers or buyers. I don't know what fees IBAN charges,
or would charge to a website or service that facilitates transfers, but if running
it through Bricklink causes more fees for sellers or buyers, that may be a factor
in supporting it.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 24, 2015 07:20
 Subject: Re: Recap of 2015 BrickLink Roundtable
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WoutR (607)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In NEWS, 62Bricks writes:
  IBAN payment was brought up in discussion, and it was pointed out that it would
be difficult to implement. Marvin's response was that they did not care about
"difficult" - if it was technically possible they could find a way. So I believe
they will be looking at expanding the supported payment methods.

iDeal was designed to make this easy, so that will not be a problem.

  One of the key goals they had in developing the new payment system was not to
raise the expense to the sellers or buyers. I don't know what fees IBAN charges,
or would charge to a website or service that facilitates transfers, but if running
it through Bricklink causes more fees for sellers or buyers, that may be a factor
in supporting it.

There are transaction cost for using iDeal. I do not know how they compare to
using PayPal.

The cost of IBAN depends on which country you are in and which country you are
sending your money to. Within the EU the bank charges you the same as a domestic
transaction (free within the Netherlands), there are costs involved to transactions
outside the EU.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 24, 2015 08:15
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 106 times
 Topic: NEWS
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, WoutR writes:
  In NEWS, 62Bricks writes:
  IBAN payment was brought up in discussion, and it was pointed out that it would
be difficult to implement. Marvin's response was that they did not care about
"difficult" - if it was technically possible they could find a way. So I believe
they will be looking at expanding the supported payment methods.

iDeal was designed to make this easy, so that will not be a problem.

  One of the key goals they had in developing the new payment system was not to
raise the expense to the sellers or buyers. I don't know what fees IBAN charges,
or would charge to a website or service that facilitates transfers, but if running
it through Bricklink causes more fees for sellers or buyers, that may be a factor
in supporting it.

There are transaction cost for using iDeal. I do not know how they compare to
using PayPal.

The cost of IBAN depends on which country you are in and which country you are
sending your money to. Within the EU the bank charges you the same as a domestic
transaction (free within the Netherlands), there are costs involved to transactions
outside the EU.

I see. The question for Bricklink, then, is whether it can offer on-site bank
transfers at the same fee the banks charge. If they have to charge more there
will be less incentive for sellers to accept them through Bricklink.

Paypal, for example, will charge Bricklink lower fees if it consolidates payments
from the site, and they intend to pass that lower rate on to sellers where they
can.
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Jun 24, 2015 08:32
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 122 times
 Topic: NEWS
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paulvdb (5950)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 14, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paul's Dutch Brick Store
In NEWS, 62Bricks writes:
  In NEWS, WoutR writes:
  In NEWS, 62Bricks writes:
  IBAN payment was brought up in discussion, and it was pointed out that it would
be difficult to implement. Marvin's response was that they did not care about
"difficult" - if it was technically possible they could find a way. So I believe
they will be looking at expanding the supported payment methods.

iDeal was designed to make this easy, so that will not be a problem.

  One of the key goals they had in developing the new payment system was not to
raise the expense to the sellers or buyers. I don't know what fees IBAN charges,
or would charge to a website or service that facilitates transfers, but if running
it through Bricklink causes more fees for sellers or buyers, that may be a factor
in supporting it.

There are transaction cost for using iDeal. I do not know how they compare to
using PayPal.

The cost of IBAN depends on which country you are in and which country you are
sending your money to. Within the EU the bank charges you the same as a domestic
transaction (free within the Netherlands), there are costs involved to transactions
outside the EU.

I see. The question for Bricklink, then, is whether it can offer on-site bank
transfers at the same fee the banks charge. If they have to charge more there
will be less incentive for sellers to accept them through Bricklink.

Paypal, for example, will charge Bricklink lower fees if it consolidates payments
from the site, and they intend to pass that lower rate on to sellers where they
can.

Fees for iDeal payments are higher than for manual bank transfer (receiving a
manual transfer is free for personal accounts and a few cents for business accounts
depending on which bank you use). Some webshops charge the extra cost to the
buyers. Others offer iDeal payments for free because it saves them the work to
manually match buyers' payments to orders. It also depends on order value
because banks charge a fixed fee for iDeal payments. So for large value orders
it is a smaller percentage of the total payment than for lower value orders.
And you'll usually pay lower fees if you receive a large amount of iDeal
payments.

There are also third-party payment processors that are using those lower fees
for large volumes to attract customers. The payment processor pays a lower fee
on iDeal payments because they process fees for multiple webshops and passes
a part of their saving on to a small webshop that would pay higher fees if they
took iDeal payments directly through their bank.
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Jun 24, 2015 05:44
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 108 times
 Topic: NEWS
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paulvdb (5950)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 14, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paul's Dutch Brick Store
In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In NEWS, Brick_Top writes:
  In NEWS, Teup writes:
  In the New Store Policies PDF I see IBAN is consistently deemed "off site payment".

Does this mean IBAN will never be implemented or is it just a temporary brainstorm
and are options to implement it still being looked into?

Well, IBAN is an off site payment, as you have to go to your bank's website
and enter the amount, etc.

Not necessarily. It's the same as PayPal: You can go manually to the PayPal
website, enter a recipient and send the money, or you can use an automatic
system through the vendor's site. I'd like to have automated and integrated
payment by IBAN, because it saves me alot of time verifying whether payments
are indeed received, and of course NPB's.

I've never seen integrated IBAN payments, interesting. I guess BL to do that
would need to integrate every bank in the EU or something? Or is there a way
to do them all at once?

In The Netherlands we use iDeal, but that can only be used for domestic transfers.
It works similar to the way Paypal instant checkout works, but instead of sending
you to Paypal's site it sends you to your bank's site where you log in
and confirm the payment. After the payment is completed you are sent back to
the webshop's site where your order is confirmed.

As far as I know there is no such system for international payments and I don't
know how many other countries have similar systems for domestic payments.
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 05:54
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 143 times
 Topic: NEWS
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 24, 2015 06:09
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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LordSkylark (10117)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?


Bricklink has negotiated something with rebrickable, and it will be a free service
to anyone on bricklink who wants that service.

Andy
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 24, 2015 06:58
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 118 times
 Topic: NEWS
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yorbrick (584)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: New Bricks and Minifigs
In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

I would imagine that they will not charge any extra for sales that are initiated
through rebrickable, with the user clicking though to BL, but will still charge
the normal BL fees.
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Jun 24, 2015 18:20
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 117 times
 Topic: NEWS
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ScootersBricks (4212)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scooter's Bricks
In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 24, 2015 18:31
 Subject: Re: Recap of 2015 BrickLink Roundtable
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Yes, but not random - The stores show up at the bottom of Rebrickable "build
a set" pages based on how many missing parts you have in your shop. Rebrickable
lets you inventory your collection or just enter the sets you own and then it
tells you what other models and MOCs you can build with those pieces, as well
as sets you can almost build but which you are missing pieces for. Then it links
to shops that have those missing pieces for sale. Some Bricklink sellers are
already connected, but the intention is to let Rebrickable users put the parts
directly into their Bricklink carts.
 Author: viejos View Messages Posted By viejos
 Posted: Jun 24, 2015 19:09
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 99 times
 Topic: NEWS
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viejos (606)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: La Reforma
In NEWS, 62Bricks writes:
  In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Yes, but not random - The stores show up at the bottom of Rebrickable "build
a set" pages based on how many missing parts you have in your shop. Rebrickable
lets you inventory your collection or just enter the sets you own and then it
tells you what other models and MOCs you can build with those pieces, as well
as sets you can almost build but which you are missing pieces for. Then it links
to shops that have those missing pieces for sale. Some Bricklink sellers are
already connected, but the intention is to let Rebrickable users put the parts
directly into their Bricklink carts.

Something I brought up with the dev guys was the need for BL to start sharing
its Item ID's again, so we can get a direct correlation of parts between
interested parties. I don't know how an affiliation like this could ever
run successfully without it. I don't believe Rebrickable even has PCC's
(Element ID's).
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Jun 24, 2015 19:20
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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ScootersBricks (4212)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scooter's Bricks
That's right--I must have blocked that part of the event out--as
it did create a bit of tension!

So if I remember correctly now, a person might see a "Build your entire wanted
list for $45.28 on Bricklink!" link. They go through, it sets up the order,
and the person pays. On the back end, let's say it took 3 total stores to
get the perfect, lowest-cost combination needed to pull this off. So each of
those 3 stores gets their portion of the payment and a separate order. The amount
they are paid is the same as if the person had placed a normal order in their
store, even down to the shipping cost--minus a percent or two for the advertising
fee. The buyer then receives their parts in three separate shipments over the
next week or so, and gets exactly what they wanted.

The point of contention here seemed that some larger sellers had issues with
this idea, because many of the larger stores with higher overhead and thus higher
costs might get left out. If a 50,000 part store has what a person needs but
a 5 million store has it for 20% more, the 50,000 store would win every time
with this system--while a buyer may be more willing to shop at a larger,
potentially more expensive store because they trust a larger store with a bigger
inventory.

My only response is this: we are in a marketplace. A business. Stores succeed
or fail based on their ability to provide what their customers want at a price
they are willing to pay. This system may allow smaller sellers to compete more
often, but I think this competition is a good thing.

Remember: Bricklink's new staff isn't working on ensuring each seller
gets the correct portion of the current pie. Instead, they are working on bringing
in a whole bunch of new pies so everyone gets a big piece. The new site is designed
with brand new buyers in mind, because that's what we need to bring in.
Us old guys will figure out how to work through any system, navigate the website
however it looks, and get over the changes eventually. But brand new users will
not be as likely to work with what looks like a system from the year 2002--because
that is what it is. Bricklink was wonderful in 2002, and looked amazing back
then. But with so many new advances with HTML5 and in the world of web design
in general, I think we owe it to Dan to continue with a website that takes advantage
of the newest design methods.
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 19:40
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 118 times
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, ScootersBricks writes:
  That's right--I must have blocked that part of the event out--as
it did create a bit of tension!

So if I remember correctly now, a person might see a "Build your entire wanted
list for $45.28 on Bricklink!" link. They go through, it sets up the order,
and the person pays. On the back end, let's say it took 3 total stores to
get the perfect, lowest-cost combination needed to pull this off. So each of
those 3 stores gets their portion of the payment and a separate order. The amount
they are paid is the same as if the person had placed a normal order in their
store, even down to the shipping cost--minus a percent or two for the advertising
fee. The buyer then receives their parts in three separate shipments over the
next week or so, and gets exactly what they wanted.

The point of contention here seemed that some larger sellers had issues with
this idea, because many of the larger stores with higher overhead and thus higher
costs might get left out. If a 50,000 part store has what a person needs but
a 5 million store has it for 20% more, the 50,000 store would win every time
with this system--while a buyer may be more willing to shop at a larger,
potentially more expensive store because they trust a larger store with a bigger
inventory.

I am not sure if I am allowed to quote Nathan (Rebrickable) on this but I hope
it's not a big Secret:
In theory the smaller stores should get a go if they have decent prices, when
people look at buying single parts in bulk... but it's impossible for me
to verify.


  My only response is this: we are in a marketplace. A business. Stores succeed
or fail based on their ability to provide what their customers want at a price
they are willing to pay. This system may allow smaller sellers to compete more
often, but I think this competition is a good thing.

Remember: Bricklink's new staff isn't working on ensuring each seller
gets the correct portion of the current pie. Instead, they are working on bringing
in a whole bunch of new pies so everyone gets a big piece. The new site is designed
with brand new buyers in mind, because that's what we need to bring in.
Us old guys will figure out how to work through any system, navigate the website
however it looks, and get over the changes eventually. But brand new users will
not be as likely to work with what looks like a system from the year 2002--because
that is what it is. Bricklink was wonderful in 2002, and looked amazing back
then. But with so many new advances with HTML5 and in the world of web design
in general, I think we owe it to Dan to continue with a website that takes advantage
of the newest design methods.

I agree, BL looks.... unbelievably dated. I am hearing from my customers it all
the time, and for some the looks are even confusing as they are not completely
sure what to expect.

However. BL is not a regular e-shop with TV's, fridges and hairdryers. As
mentioned many times before and as we all agree, the number of different LEGO
parts is simply huge - tens of thousands of elements. They all need to be categorized,
and I dont see how cutting down the current number of categories would help the
cause. Rather the opposite.

Also. With users needing to navigate *a lot* for each and single order until
they narrow down the shops and fill the carts... It requires a lot of physical
navigation and a lot of mental processing as well. That's where I think an
overly simplistic design is actually necessary. To help reduce the stress on
all these ares, and to ease the processing.

I am afraid the typical "modern design methods" may not be appropriate for BL.
But I guess we first need to see it before making any assumptions
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 09:43
 Subject: Re: Recap of 2015 BrickLink Roundtable
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor
 Author: enig View Messages Posted By enig
 Posted: Jun 25, 2015 09:52
 Subject: Re: Recap of 2015 BrickLink Roundtable
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

BL does not need flashy gif's, bells, whistles, or anything of that matter
either. I trust you read the rest of the post.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 10:12
 Subject: Re: Recap of 2015 BrickLink Roundtable
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Jun 25, 2015 14:42
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 110 times
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QCBricks (11314)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queen Creek Bricks
In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)

One thing that I wanted to clarify from Lukas' post...BL has not ever said
that they will be "cutting down" any categories. Rather, the documents clearly
say that there will be higher level categories added above the existing
categories. This will only serve to organize all the "Slope, ..." categories
Under one "Slope" megacategory that must be selected before one sees all of the
Slope categories. That will help cut down the number of categories that one
sees at first from 199 to something more manageable.

Scott
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 25, 2015 15:16
 Subject: Re: Recap of 2015 BrickLink Roundtable
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LordSkylark (10117)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In NEWS, QCBricks writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)

One thing that I wanted to clarify from Lukas' post...BL has not ever said
that they will be "cutting down" any categories. Rather, the documents clearly
say that there will be higher level categories added above the existing
categories. This will only serve to organize all the "Slope, ..." categories
Under one "Slope" megacategory that must be selected before one sees all of the
Slope categories. That will help cut down the number of categories that one
sees at first from 199 to something more manageable.

Scott

Yes, that is basically how it was stated.
 Author: Cavemans_Bricks View Messages Posted By Cavemans_Bricks
 Posted: Jun 25, 2015 16:37
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 101 times
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Cavemans_Bricks (0)

Location:  USA, Washington
Member Since Contact Type Status
Jun 23, 2015 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Cavemans Bricks
No Longer Registered
In NEWS, LordSkylark writes:
  In NEWS, QCBricks writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?
Why wont you contact me back Brick Link???
Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)

One thing that I wanted to clarify from Lukas' post...BL has not ever said
that they will be "cutting down" any categories. Rather, the documents clearly
say that there will be higher level categories added above the existing
categories. This will only serve to organize all the "Slope, ..." categories
Under one "Slope" megacategory that must be selected before one sees all of the
Slope categories. That will help cut down the number of categories that one
sees at first from 199 to something more manageable.

Scott

Yes, that is basically how it was stated.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 15:18
 Subject: Re: Recap of 2015 BrickLink Roundtable
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 Topic: NEWS
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, QCBricks writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)


I was questioning the claim that his customers complain "all the time" about
BrickLink being DATED. I know BL can be difficult for some beginners to use.
But that - to me at least - seems to be a different issue than saying the site
is "dated", archaic or obsolete.

Thor
 Author: edeevo View Messages Posted By edeevo
 Posted: Jun 25, 2015 15:43
 Subject: Re: Recap of 2015 BrickLink Roundtable
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edeevo (4395)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In NEWS, fosterbengoshi writes:
  In NEWS, QCBricks writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)


I was questioning the claim that his customers complain "all the time" about
BrickLink being DATED. I know BL can be difficult for some beginners to use.
But that - to me at least - seems to be a different issue than saying the site
is "dated", archaic or obsolete.

Thor

I rarely hear complaints about the site being "dated", only occasionally a comment
or two about how difficult it can be to navigate (typically, in the form of a
question, which I am more than happy to answer... but with all the (many!)
features that the site provides (extensive catalog, wanted lists, messaging,
search, etc.), not to mention the variety of different stores!, it
would be difficult to create a similar site that didn't require a bit of
a learning curve to navigate around it
... you cannot design a site to match
for every "this is difficult to navigate" contingency (it would become way too
costly and time-consuming); there will always be a "line" where the ease-of-use
will have to end and where personal responsibility of a user to educate themselves
will need to take place... I am under the assumption that Marvin & the Bricklink
Gang
are wise to where this "line" is currently being placed, and are designing
the updated site accordingly...

Life is Good.
~Ed.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Jun 25, 2015 17:14
 Subject: Re: Recap of 2015 BrickLink Roundtable
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QCBricks (11314)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queen Creek Bricks
In NEWS, fosterbengoshi writes:
  In NEWS, QCBricks writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Really.
Talk to your customers more?

Hey, I'm just saying this has not been my experience at all. Your claim that
your customers complain about BL being unbelievably dated "all the time", just
doesn't mesh with what my customers (and I have had ten times more than you)
tell me - NONE of whom ever complained about BL being dated.

What about you other big active sellers? Do your customers complain often or
"all the time" about BrickLink being dated?

Thor

We hear it quite often. Not anything like a majority or even 10% of our customers,
but complaints about how difficult the site is to manage is something that we
hear quite often. (A couple of times a week)


I was questioning the claim that his customers complain "all the time" about
BrickLink being DATED. I know BL can be difficult for some beginners to use.
But that - to me at least - seems to be a different issue than saying the site
is "dated", archaic or obsolete.

Thor

Can you repost that in Lithuanian so Lukas can pick apart the usage?



Just sayin...

Scott
 Author: jodawill View Messages Posted By jodawill
 Posted: Jun 25, 2015 09:55
 Subject: Re: Recap of 2015 BrickLink Roundtable
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jodawill (124)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Kokomo Bricks
In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

BrickLink 2.0:

<html>
 <body bgcolor="#003300">
  <big><blink>Welcome to BrickLink</blink></big>
  <img src="images/rotatingbrick.gif">
 Author: pumbaugh View Messages Posted By pumbaugh
 Posted: Jun 25, 2015 10:06
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 109 times
 Topic: NEWS
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pumbaugh (2327)

Location:  USA, Indiana
Member Since Contact Type Status
Dec 10, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hoosier Brick
In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 10:20
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 118 times
 Topic: NEWS
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor
 Author: enig View Messages Posted By enig
 Posted: Jun 25, 2015 10:36
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 96 times
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 10:46
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 107 times
 Topic: NEWS
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor
 Author: enig View Messages Posted By enig
 Posted: Jun 25, 2015 11:04
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 102 times
 Topic: NEWS
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BrickLink
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 25, 2015 11:42
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 98 times
 Topic: NEWS
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BrickLink
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LordSkylark (10117)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 25, 2015 12:04
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 92 times
 Topic: NEWS
Cancel Message
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BrickLink
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, LordSkylark writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy

A majority of visitors to the home page click the Buy Lego link at the upper
left, and a majority of those who click that link then leave the site. There's
hard data that people who want to "Buy Lego" are leaving the site before they
even get to our shops. The first thing they are confronted with is a list of
file folders that reminds me of an FTP tree and that shows you nothing about
what the folders contain. This is point at which most new visitors are giving
up.
 Author: Id View Messages Posted By Id
 Posted: Jun 25, 2015 12:55
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 93 times
 Topic: NEWS
Cancel Message
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BrickLink
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Id (9018)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 26, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Few Brick Short
In NEWS, 62Bricks writes:
  In NEWS, LordSkylark writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy

A majority of visitors to the home page click the Buy Lego link at the upper
left, and a majority of those who click that link then leave the site. There's
hard data that people who want to "Buy Lego" are leaving the site before they
even get to our shops. The first thing they are confronted with is a list of
file folders that reminds me of an FTP tree and that shows you nothing about
what the folders contain. This is point at which most new visitors are giving
up.

It would be nice to know how many came from the LEGO site looking for fronts
and cockpits or figure special which most everything LEGO does not line up with
us. How many grandparents were looking for star wars little person? Without those
drop outs saying why the left it is just opinion. IMO everyone that views or
signs up should be taken to or given the chance to view a page(s) that shows
a picture and our name of at least most items in the catalog, like the Thumbnail
Gallery for parts, like LEGO for the dummies. You can get 200 pictures on a page.
Click on the picture of brick modified and the next page will show the different
types of modified bricks. I think how hungery many will be when they SEE what
the can get here. Maybe for the hard to learn a nice YouTube demonstration, the
whole tour of find 2 parts, pick type, pick color, checkout. If you go to home
depot looking for brakkets they will show you brackets.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 25, 2015 13:03
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 93 times
 Topic: NEWS
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BrickLink
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, Id writes:
  In NEWS, 62Bricks writes:
  In NEWS, LordSkylark writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy

A majority of visitors to the home page click the Buy Lego link at the upper
left, and a majority of those who click that link then leave the site. There's
hard data that people who want to "Buy Lego" are leaving the site before they
even get to our shops. The first thing they are confronted with is a list of
file folders that reminds me of an FTP tree and that shows you nothing about
what the folders contain. This is point at which most new visitors are giving
up.

It would be nice to know how many came from the LEGO site looking for fronts
and cockpits or figure special which most everything LEGO does not line up with
us. How many grandparents were looking for star wars little person? Without those
drop outs saying why the left it is just opinion. IMO everyone that views or
signs up should be taken to or given the chance to view a page(s) that shows
a picture and our name of at least most items in the catalog, like the Thumbnail
Gallery for parts, like LEGO for the dummies. You can get 200 pictures on a page.
Click on the picture of brick modified and the next page will show the different
types of modified bricks. I think how hungery many will be when they SEE what
the can get here. Maybe for the hard to learn a nice YouTube demonstration, the
whole tour of find 2 parts, pick type, pick color, checkout. If you go to home
depot looking for brakkets they will show you brackets.

Yes, the new site design is going to have lots of pictures first thing, as this
is a familiar way for people to shop online. Right now, you have to get three
clicks in from the homepage before you see any pictures, and they are only pictures
of what you want if you correctly guess the item type and category first.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Jun 25, 2015 14:51
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 109 times
 Topic: NEWS
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QCBricks (11314)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queen Creek Bricks
In NEWS, Id writes:
  In NEWS, 62Bricks writes:
  In NEWS, LordSkylark writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy

A majority of visitors to the home page click the Buy Lego link at the upper
left, and a majority of those who click that link then leave the site. There's
hard data that people who want to "Buy Lego" are leaving the site before they
even get to our shops. The first thing they are confronted with is a list of
file folders that reminds me of an FTP tree and that shows you nothing about
what the folders contain. This is point at which most new visitors are giving
up.

It would be nice to know how many came from the LEGO site looking for fronts
and cockpits or figure special which most everything LEGO does not line up with
us. How many grandparents were looking for star wars little person? Without those
drop outs saying why the left it is just opinion. IMO everyone that views or
signs up should be taken to or given the chance to view a page(s) that shows
a picture and our name of at least most items in the catalog, like the Thumbnail
Gallery for parts, like LEGO for the dummies. You can get 200 pictures on a page.
Click on the picture of brick modified and the next page will show the different
types of modified bricks. I think how hungery many will be when they SEE what
the can get here. Maybe for the hard to learn a nice YouTube demonstration, the
whole tour of find 2 parts, pick type, pick color, checkout. If you go to home
depot looking for brakkets they will show you brackets.

Here is the example I always use...

www.bricklink.com

Click "Buy Lego"

Search box..."Bricks"

and you get...

http://www.bricklink.com/search.asp?q=bricks

A panel with a window and printed bricks.

Most likely not what people had in mind.

This is like going to Amazon and putting "Fir Stick" in the search box instead
of "Fire Stick" and then being shown an actual stick from a tree. The system
has to be smart enough to know that most people are likely looking for the FireTV
Stick versus an actual stick and that should not be ignored over one incorrect,
added, or missing letter.

Scott
 Author: Zixx View Messages Posted By Zixx
 Posted: Jun 25, 2015 16:15
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 104 times
 Topic: NEWS
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Zixx (2787)

Location:  USA, California
Member Since Contact Type Status
Nov 23, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Zixx Bricks
In NEWS, QCBricks writes:
  In NEWS, Id writes:
  In NEWS, 62Bricks writes:
  In NEWS, LordSkylark writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

According to the roundtable discussion, they stated that a majority of people
who are interested in bricklink never end up even placing an order because they
find the site too hard to use and navigate for a first time buyer. One of the
programmers stated that when he invited his friends to try out the site, they
could not even get to the point of finding what they needed and placing an order.
He also said the first time he used bricklink (he had been using it before he
even became a programmer for his own personal needs) he found the site difficult
to use.

So, clearly the customers were the minority that were able to use it and place
and order, so they obviously would not be complaining about it as much.

I am just stating what they said, not my own personal opinion.

Andy

A majority of visitors to the home page click the Buy Lego link at the upper
left, and a majority of those who click that link then leave the site. There's
hard data that people who want to "Buy Lego" are leaving the site before they
even get to our shops. The first thing they are confronted with is a list of
file folders that reminds me of an FTP tree and that shows you nothing about
what the folders contain. This is point at which most new visitors are giving
up.

It would be nice to know how many came from the LEGO site looking for fronts
and cockpits or figure special which most everything LEGO does not line up with
us. How many grandparents were looking for star wars little person? Without those
drop outs saying why the left it is just opinion. IMO everyone that views or
signs up should be taken to or given the chance to view a page(s) that shows
a picture and our name of at least most items in the catalog, like the Thumbnail
Gallery for parts, like LEGO for the dummies. You can get 200 pictures on a page.
Click on the picture of brick modified and the next page will show the different
types of modified bricks. I think how hungery many will be when they SEE what
the can get here. Maybe for the hard to learn a nice YouTube demonstration, the
whole tour of find 2 parts, pick type, pick color, checkout. If you go to home
depot looking for brakkets they will show you brackets.


Here is the example I always use...

  
www.bricklink.com

Click "Buy Lego"

Search box..."Bricks"

and you get...

http://www.bricklink.com/search.asp?q=bricks

A panel with a window and printed bricks.

Most likely not what people had in mind.

This is like going to Amazon and putting "Fir Stick" in the search box instead
of "Fire Stick" and then being shown an actual stick from a tree. The system
has to be smart enough to know that most people are likely looking for the FireTV
Stick versus an actual stick and that should not be ignored over one incorrect,
added, or missing letter.

Scott

Along your line, I never understood how a basic search for "2x4 black brick"
seems to come up with everything BUT the standard 2x4 black brick -- http://www.bricklink.com/search.asp?q=2x4%20black%20brick

"2x4 black brick" and "black brick 2x4" should provide the same result . . .
 Author: Id View Messages Posted By Id
 Posted: Jun 25, 2015 12:09
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 107 times
 Topic: NEWS
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BrickLink
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Id (9018)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 26, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Few Brick Short
In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

I back Thor here, I have never heard from anyone about a dated site. What I have
heard, especially from new users is, thank you for having so many parts that
I need and thanks for there being a site where I can buy LEGO. Maybe I get the
people that wish to buy LEGO and you get the people looking for a fancy site.
Everyone did notice the graph of new users? If so many were complaining I don't
think the numbers would continue to climb. Go to BrickOwl and check out how many
feedback the top seller gets, compare to the BrickLink top seller. Yet BrickOwl
is new and improved so BL users you would think are migrating by the 10,000's
to that site. BrickLing used to be the leader and should stay the leader but
to me it looks like a BrickOwl2 coming up by the looks of many of the pages.
Bring up two tabs, BO and BL. Look at BO bright white with small black print
for several minutes then bring up the multicolored BL page and see if your eyes
feel relieved. Maybe it's the age of the eye.
I would say if BrickLink was to e-mail every new buyer after their first purchase
and ask how the site could be improved that an easier to find what they were
looking for would be first.
 Author: pumbaugh View Messages Posted By pumbaugh
 Posted: Jun 25, 2015 12:35
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 96 times
 Topic: NEWS
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pumbaugh (2327)

Location:  USA, Indiana
Member Since Contact Type Status
Dec 10, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hoosier Brick
In NEWS, Id writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

I back Thor here, I have never heard from anyone about a dated site. What I have
heard, especially from new users is, thank you for having so many parts that
I need and thanks for there being a site where I can buy LEGO. Maybe I get the
people that wish to buy LEGO and you get the people looking for a fancy site.
Everyone did notice the graph of new users? If so many were complaining I don't
think the numbers would continue to climb. Go to BrickOwl and check out how many
feedback the top seller gets, compare to the BrickLink top seller. Yet BrickOwl
is new and improved so BL users you would think are migrating by the 10,000's
to that site. BrickLing used to be the leader and should stay the leader but
to me it looks like a BrickOwl2 coming up by the looks of many of the pages.
Bring up two tabs, BO and BL. Look at BO bright white with small black print
for several minutes then bring up the multicolored BL page and see if your eyes
feel relieved. Maybe it's the age of the eye.
I would say if BrickLink was to e-mail every new buyer after their first purchase
and ask how the site could be improved that an easier to find what they were
looking for would be first.

Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...
 Author: viejos View Messages Posted By viejos
 Posted: Jun 25, 2015 12:58
 Subject: Re: Recap of 2015 BrickLink Roundtable
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viejos (606)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: La Reforma
In NEWS, pumbaugh writes:

  Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...

But also understand the fear of the AFOL community. If "making things easier
for non-Lego users" becomes the reason we do everything on the site, say goodbye
to Modulex, vintage parts, catalogs, color distinctions, and the concept of a
catalog limited to official Lego items. One of the easiest ways to make things
more accessible would be to limit the catalog to, say, 5000 of the most popular
items. But this would be corporate suicide as most would attest.

I personally don't see BL becoming a household name like Amazon or eBay,
simply because BL does not sell every type of product out there. Also, for most
people, it's just far easier to walk into TRU or Target and pick up a few
sets they happen to have available than to labor over every single piece along
with a million other options. I really believe that BL's options for growth
are tied to the growth of the AFOL community. If the community wants a better
interface, then design it for them. But let's not put all of our effort into
serving a group of people that have little interest in the toy or the brand.
 Author: edeevo View Messages Posted By edeevo
 Posted: Jun 25, 2015 13:16
 Subject: Re: Recap of 2015 BrickLink Roundtable
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edeevo (4395)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
  In NEWS, pumbaugh writes:

[SNIP]

  
Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...

Agreed; the changes/updates being made beyond the colors seem to be much more
vital to making the site easier to navigate and to enhance the buying experience
overall... though one could readily argue exactly *how* they are being implemented
and/or where the focus should be, it is nice to see that the majority of these
changes seem to be predominantly for the better of the site and for drawing in
new Buyers...

It's just losing the familiarity of having all you need accessible on one
page (without scouring through floating menus, etc.) will definitely be an adjustment
for us old-timers... and it probably plays a part in (what I believe to be)
the crux of Thor's argument concerning making changes for changes' sake
(ex: why dedicate resources to cosmetics at all at this time, if the color scheme
is really just a "superficial update"? Because I don't believe it is
just a "superficial update", and a different color scheme plays a huge part in
visually illustrating to the world that the site has undergone extensive changes
)
...
and if those changes result in more sales from new users and provide us old-timers
with a more efficient way to buy and sell here, I have no reason to believe we
will not embrace the change... remember, we old-timers used to dial-up to
the World Wide Web, and we have (apparently) embraced the change from that
...


Now about those colors...

I would *expect* that the simple colors (background or otherwise) could be customized
by the user by way of their respective login and settings (similar to many other
websites)... seriously, the colors that were chosen for the facelift (different
shades and all) are pretty hard on the eyes... and I have been on the Internet
since it was created... you young whipper-snapper...


Life is Good.
~Ed.
 Author: enig View Messages Posted By enig
 Posted: Jun 25, 2015 13:36
 Subject: Re: Recap of 2015 BrickLink Roundtable
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, edeevo writes:
  
  In NEWS, pumbaugh writes:

[SNIP]

  
Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...

Agreed; the changes/updates being made beyond the colors seem to be much more
vital to making the site easier to navigate and to enhance the buying experience
overall... though one could readily argue exactly *how* they are being implemented
and/or where the focus should be, it is nice to see that the majority of these
changes seem to be predominantly for the better of the site and for drawing in
new Buyers...

It's just losing the familiarity of having all you need accessible on one
page (without scouring through floating menus, etc.) will definitely be an adjustment
for us old-timers... and it probably plays a part in (what I believe to be)
the crux of Thor's argument concerning making changes for changes' sake
(ex: why dedicate resources to cosmetics at all at this time, if the color scheme
is really just a "superficial update"? Because I don't believe it is
just a "superficial update", and a different color scheme plays a huge part in
visually illustrating to the world that the site has undergone extensive changes
)
...
and if those changes result in more sales from new users and provide us old-timers
with a more efficient way to buy and sell here, I have no reason to believe we
will not embrace the change... remember, we old-timers used to dial-up to
the World Wide Web, and we have (apparently) embraced the change from that
...


Now about those colors...

I would *expect* that the simple colors (background or otherwise) could be customized
by the user by way of their respective login and settings (similar to many other
websites)... seriously, the colors that were chosen for the facelift (different
shades and all) are pretty hard on the eyes... and I have been on the Internet
since it was created... you young whipper-snapper...


Life is Good.
~Ed.

It would be nice if there were two levels of UI. Call it "mainstream(new)" and
"advanced(based on current UI)".

Pictures, drop-down menus, consolidating of categories and the like.. may be
what a new users prefers. Once that users warms up and discovers that there are
so many different parts/sets/themes/subthemes and so many categories.. and that
getting where you need to go is too much navigation, he can have the option to
see if advanced UI is any better.
 Author: viejos View Messages Posted By viejos
 Posted: Jun 25, 2015 13:37
 Subject: Re: Recap of 2015 BrickLink Roundtable
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viejos (606)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: La Reforma
In NEWS, enig writes:
  In NEWS, edeevo writes:
  
  In NEWS, pumbaugh writes:

[SNIP]

  
Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...

Agreed; the changes/updates being made beyond the colors seem to be much more
vital to making the site easier to navigate and to enhance the buying experience
overall... though one could readily argue exactly *how* they are being implemented
and/or where the focus should be, it is nice to see that the majority of these
changes seem to be predominantly for the better of the site and for drawing in
new Buyers...

It's just losing the familiarity of having all you need accessible on one
page (without scouring through floating menus, etc.) will definitely be an adjustment
for us old-timers... and it probably plays a part in (what I believe to be)
the crux of Thor's argument concerning making changes for changes' sake
(ex: why dedicate resources to cosmetics at all at this time, if the color scheme
is really just a "superficial update"? Because I don't believe it is
just a "superficial update", and a different color scheme plays a huge part in
visually illustrating to the world that the site has undergone extensive changes
)
...
and if those changes result in more sales from new users and provide us old-timers
with a more efficient way to buy and sell here, I have no reason to believe we
will not embrace the change... remember, we old-timers used to dial-up to
the World Wide Web, and we have (apparently) embraced the change from that
...


Now about those colors...

I would *expect* that the simple colors (background or otherwise) could be customized
by the user by way of their respective login and settings (similar to many other
websites)... seriously, the colors that were chosen for the facelift (different
shades and all) are pretty hard on the eyes... and I have been on the Internet
since it was created... you young whipper-snapper...


Life is Good.
~Ed.

It would be nice if there were two levels of UI. Call it "mainstream(new)" and
"advanced(based on current UI)".

Pictures, drop-down menus, consolidating of categories and the like.. may be
what a new users prefers. Once that users warms up and discovers that there are
so many different parts/sets/themes/subthemes and so many categories.. and that
getting where you need to go is too much navigation, he can have the option to
see if advanced UI is any better.

YES, YES, YES, YES, YES!!!!!
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 25, 2015 13:49
 Subject: Re: Recap of 2015 BrickLink Roundtable
 Viewed: 116 times
 Topic: NEWS
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, viejos writes:
  In NEWS, enig writes:
  In NEWS, edeevo writes:
  
  In NEWS, pumbaugh writes:

[SNIP]

  
Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....the updates being made ARE to make finding things easier. I really
think we are mostly discussing similar things and some people are totally hung
up on colors....smart search engines....less walls of texts putting of new users...elimiation
of frames and floating menus that stay with you instead of having to scroll back
up to a menu....things people born with the internet expect in a webpage...

Agreed; the changes/updates being made beyond the colors seem to be much more
vital to making the site easier to navigate and to enhance the buying experience
overall... though one could readily argue exactly *how* they are being implemented
and/or where the focus should be, it is nice to see that the majority of these
changes seem to be predominantly for the better of the site and for drawing in
new Buyers...

It's just losing the familiarity of having all you need accessible on one
page (without scouring through floating menus, etc.) will definitely be an adjustment
for us old-timers... and it probably plays a part in (what I believe to be)
the crux of Thor's argument concerning making changes for changes' sake
(ex: why dedicate resources to cosmetics at all at this time, if the color scheme
is really just a "superficial update"? Because I don't believe it is
just a "superficial update", and a different color scheme plays a huge part in
visually illustrating to the world that the site has undergone extensive changes
)
...
and if those changes result in more sales from new users and provide us old-timers
with a more efficient way to buy and sell here, I have no reason to believe we
will not embrace the change... remember, we old-timers used to dial-up to
the World Wide Web, and we have (apparently) embraced the change from that
...


Now about those colors...

I would *expect* that the simple colors (background or otherwise) could be customized
by the user by way of their respective login and settings (similar to many other
websites)... seriously, the colors that were chosen for the facelift (different
shades and all) are pretty hard on the eyes... and I have been on the Internet
since it was created... you young whipper-snapper...


Life is Good.
~Ed.

It would be nice if there were two levels of UI. Call it "mainstream(new)" and
"advanced(based on current UI)".

Pictures, drop-down menus, consolidating of categories and the like.. may be
what a new users prefers. Once that users warms up and discovers that there are
so many different parts/sets/themes/subthemes and so many categories.. and that
getting where you need to go is too much navigation, he can have the option to
see if advanced UI is any better.

YES, YES, YES, YES, YES!!!!!

That kind of thing is already built in to some extent, and will be built in to
the new site, too. When was the last time you started from the home page and
drilled through the site to the part you wanted? I get to part pages sometimes
using the catalog tab, sometimes from my inventory pages, sometimes I skip from
part to part from the category pages, sometimes I type the part number in the
search box, etc. There should be multiple paths to the information depending
on the needs of the user. It looks to me like these will still be in place with
the new design. Adding one path does not automatically remove another.
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 25, 2015 16:28
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, 62Bricks writes:
  When was the last time you started from the home page and drilled through the site to the part you wanted?

I have bookmarks for Buy/Parts (it gets me the color charts from the category
page, which the Catalog/Parts tree does not), My Orders Placed, My Wanted, a
few specific wanted lists, the forum, and Help Desk for reasons I can no longer
recall. I have no bookmarks for the front page. I also almost never enter a
BL store through the "front door", but rather through my wanted lists and various
catalog pages.
 Author: therobo View Messages Posted By therobo
 Posted: Jun 25, 2015 16:53
 Subject: Re: Recap of 2015 BrickLink Roundtable
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therobo (6889)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Area of Bricks 'n Studs
BrickLink Catalog Administrator (?)
In NEWS, PurpleDave writes:
  In NEWS, 62Bricks writes:
  When was the last time you started from the home page and drilled through the site to the part you wanted?

I have bookmarks for Buy/Parts (it gets me the color charts from the category
page, which the Catalog/Parts tree does not), My Orders Placed, My Wanted, a
few specific wanted lists, the forum, and Help Desk for reasons I can no longer
recall. I have no bookmarks for the front page.

I have all those bookmarks on the MyBrickLink page
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 25, 2015 17:04
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, pumbaugh writes:j
  Everyone is caught up on colors...those are superficial updates imo(and they
said as much by giving options for lighter/darker backgrounds in the tweaked
preview)....

The best option would be to allow all buyers to change the site color scheme
to suit their whims, much like they already do for Sellers' storefronts.
Or just make everything a nice shade of purple.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 25, 2015 12:51
 Subject: Re: Recap of 2015 BrickLink Roundtable
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In NEWS, Id writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, pumbaugh writes:
  In NEWS, fosterbengoshi writes:
  In NEWS, enig writes:
  BL looks.... unbelievably dated. I am hearing from my customers it all the time

Really??? I have been selling here for 9 more years and 9000 more orders than
you and I have never once heard from any customer that BL looks dated. The ONLY
place I have read this is from a few posters here in the Forum.

Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

Thor

Normally I agree with you Thor, but not on this one. I don't need or
want the fancy bells and whistles either, but a facelift is needed for the younger
crowd that was born with the internet. I think they did a really good job of
keeping much of the architecture of the site in tact. There really isn't
much in the way of too fancy, just what most people who were born with the internet
come to expect on a website. I actually think they have done a good job of scaling
back what they would really like to do in order to keep some continuity with
BrickLink's history. People who remember the old dialup days like you and
I may not be as shocked at some of the aesthetics of BrickLink, but I have heard
comments of dated appearance and functionality from many people irl that I show
my part time business to(ie search and navigation features). Larry and Eliska
were very vocal about certain aesthetic features they would like to see remain,
but also agreed that it needs to move forward in many regards.

They are not making these changes out of nowhere or without hard data to just
make changes. I questioned a layout at one point in time they were showing....Marvin
immediately pulled up a graphic heat map displaying exactly how the page was
being used currently(how many clicks where) and why they wanted to redesign it/tweak
it. They literally have 15 people working on Team BrickLink, some specializing
in design, some specifically in user experience. Alex Nam was one of the most
impressive of the group in this presentation. He was clearly familiar with LEGO
and detailed his experience of first using BrickLink and what his vision for
how it could be improved were phenomenal. It is hard to explain, but they really
want to take this amazing thing Dan created and just further it. They do not
want to change it just for the sake of change. It is also hard to wrap your
head around being a new user to this site as much of it is second nature to all
us old timers, they want to keep all the things you love, but make it quicker
and easier to access/perform the task you want to do.

No problem. Thanks for the explanation. I did not really understand what it meant
to say BrickLink looks 'dated". Your post helped clear that up some.

I just want people to be more fair, honest and accurate when complaining about
BrickLink. Doing so can help Team BrickLink prioritize and deal with the REAL
problems facing BrickLink. In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Thor

For the record, I myself actually like the current design and would not mind
if it never changed.

I also have not said that my customers are *complaining* per se. To quote your
own words from above

  In both the forum and the real world, we all know
that a problem can be made to appear much bigger than it really is by having
only a few people complain loudly and often about it.

Please stop trying to make me look like I am causing more problems than I actually
am.

I don't think you are causing problems. I just think you are exaggerating
when you say your customers are claiming "all the time" that BL is dated.

Thor

I tend to communicate with *some* customers. Most of the times because they send
me a message about something, and sometimes it rolls out into a broader talk.
When that happens, it's quite often that customer mentions that BL looks
very incomplete/old/hard to get around/hard to find settings/etc etc.

Not saying that I am getting that kind of remarks out of the blue all the time.
But out of the times when I do exchange a few emails with my customers, it comes
up more often than it does not.

I back Thor here, I have never heard from anyone about a dated site. What I have
heard, especially from new users is, thank you for having so many parts that
I need and thanks for there being a site where I can buy LEGO. Maybe I get the
people that wish to buy LEGO and you get the people looking for a fancy site.
Everyone did notice the graph of new users? If so many were complaining I don't
think the numbers would continue to climb. Go to BrickOwl and check out how many
feedback the top seller gets, compare to the BrickLink top seller. Yet BrickOwl
is new and improved so BL users you would think are migrating by the 10,000's
to that site. BrickLing used to be the leader and should stay the leader but
to me it looks like a BrickOwl2 coming up by the looks of many of the pages.
Bring up two tabs, BO and BL. Look at BO bright white with small black print
for several minutes then bring up the multicolored BL page and see if your eyes
feel relieved. Maybe it's the age of the eye.
I would say if BrickLink was to e-mail every new buyer after their first purchase
and ask how the site could be improved that an easier to find what they were
looking for would be first.

The graph of new users is impressive. Also impressive is that Bricklink doesn't
think it's growing fast enough. The hard data is that most new visitors to
the front page click the "Buy Lego" link, and that is as far as they get before
leaving the site. Bricklink wants to retain those visitors and turn them into
customers. We should all want the same thing. We can argue all day long about
what we think new users think, but none of us here are new users so it's
all conjecture.

Look at the data - most people who click "Buy Lego" do not buy Lego. Maybe they
return later and figure out how to buy Lego, maybe they don't. Maybe those
are the people keeping Brick Owl in business. Wouldn't it be better to give
them some Lego to buy right away and keep them here? Yes. Of course it would.
That is what is driving the site development, according to everything Bricklink
has shown us. It's not about appealing to a younger generation, it's
about meeting the current standards for an online shopping site. As FigBits has
pointed out, it's not so much that Bricklink is being designed to look like
Brick Owl, it's that Brick Owl is following the same design standards as
hundreds of other successful retail sites and now Bricklink is following those
same guidelines.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 25, 2015 13:04
 Subject: Re: Recap of 2015 BrickLink Roundtable
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ToriHada (8885)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Thorz BrikTopia
In NEWS, 62Bricks writes:
  
The graph of new users is impressive. Also impressive is that Bricklink doesn't
think it's growing fast enough. The hard data is that most new visitors to
the front page click the "Buy Lego" link, and that is as far as they get before
leaving the site. Bricklink wants to retain those visitors and turn them into
customers. We should all want the same thing. We can argue all day long about
what we think new users think, but none of us here are new users so it's
all conjecture.

Look at the data - most people who click "Buy Lego" do not buy Lego. Maybe they
return later and figure out how to buy Lego, maybe they don't. Maybe those
are the people keeping Brick Owl in business. Wouldn't it be better to give
them some Lego to buy right away and keep them here? Yes. Of course it would.
That is what is driving the site development, according to everything Bricklink
has shown us. It's not about appealing to a younger generation, it's
about meeting the current standards for an online shopping site. As FigBits has
pointed out, it's not so much that Bricklink is being designed to look like
Brick Owl, it's that Brick Owl is following the same design standards as
hundreds of other successful retail sites and now Bricklink is following those
same guidelines.

I don't think the fact that most visitors don't get beyond the Buy Lego
tab has anything to do with the age of BL's visitors or whether BL is dated
or not. I think it is much more due to the fact that these visitors can't
quickly figure out what they want, how to find what they want, and how to order
what they want. That goes to the fundamentals of how this site is set up; fundamentals
that have little to do with the age of visitors or the site.

And in many (if not most) cases, I think it also turns away buyers that BL requires
them to first become a member before they can place an order. On most other retail
websites I order from, they don't require me to join as a member first. Of
course, AFTER SHOPPING AND WHEN CHECKING OUT, they ask for my shipping address
and payment details. Most of them do not, however, ask me to become a member.
They want my order, not my membership.

Years ago, I made a suggestion for BrickLink to open itself up to non-members
and explained how BL's membership requirement turned away some buyers. See:

http://www.bricklink.com/message.asp?ID=483566

This suggestion is as relevant today as ever. And if BrickLink is going to have
instant payment upon checkout, it makes even less sense for buyers to first register
here as members before they can place orders.

Thor
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 25, 2015 16:55
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, fosterbengoshi writes:
  Years ago, I made a suggestion for BrickLink to open itself up to non-members
and explained how BL's membership requirement turned away some buyers. See:

You can build shopping carts without being logged in, which means unregistered
users can shop all they want. I'm not sure what happens when they get to
the point of placing an order if they can't then log in, but there's
another issue involved with requiring membership before an order can be submitted.
If you get banned, you still have to log in to place orders, allowing the ban
to kick in. You also need a way to access your order after you've placed
it, so you can report issues, log the order as complete, etc. The bare minimum
requirement you'd need to be able to handle unregistered buyers is to require
them to use instant checkout, and allow sellers to exclude unregistered buyers
from their store (mostly because there are several sellers who will stoplist
any new buyers they randomly stumble into).
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 25, 2015 17:26
 Subject: Re: Recap of 2015 BrickLink Roundtable
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LordSkylark (10117)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In NEWS, fosterbengoshi writes:
  In NEWS, 62Bricks writes:
  
The graph of new users is impressive. Also impressive is that Bricklink doesn't
think it's growing fast enough. The hard data is that most new visitors to
the front page click the "Buy Lego" link, and that is as far as they get before
leaving the site. Bricklink wants to retain those visitors and turn them into
customers. We should all want the same thing. We can argue all day long about
what we think new users think, but none of us here are new users so it's
all conjecture.

Look at the data - most people who click "Buy Lego" do not buy Lego. Maybe they
return later and figure out how to buy Lego, maybe they don't. Maybe those
are the people keeping Brick Owl in business. Wouldn't it be better to give
them some Lego to buy right away and keep them here? Yes. Of course it would.
That is what is driving the site development, according to everything Bricklink
has shown us. It's not about appealing to a younger generation, it's
about meeting the current standards for an online shopping site. As FigBits has
pointed out, it's not so much that Bricklink is being designed to look like
Brick Owl, it's that Brick Owl is following the same design standards as
hundreds of other successful retail sites and now Bricklink is following those
same guidelines.

I don't think the fact that most visitors don't get beyond the Buy Lego
tab has anything to do with the age of BL's visitors or whether BL is dated
or not. I think it is much more due to the fact that these visitors can't
quickly figure out what they want, how to find what they want, and how to order
what they want. That goes to the fundamentals of how this site is set up; fundamentals
that have little to do with the age of visitors or the site.

And in many (if not most) cases, I think it also turns away buyers that BL requires
them to first become a member before they can place an order. On most other retail
websites I order from, they don't require me to join as a member first. Of
course, AFTER SHOPPING AND WHEN CHECKING OUT, they ask for my shipping address
and payment details. Most of them do not, however, ask me to become a member.
They want my order, not my membership.

Years ago, I made a suggestion for BrickLink to open itself up to non-members
and explained how BL's membership requirement turned away some buyers. See:

http://www.bricklink.com/message.asp?ID=483566

This suggestion is as relevant today as ever. And if BrickLink is going to have
instant payment upon checkout, it makes even less sense for buyers to first register
here as members before they can place orders.

Thor


I definitely hope they do not allow unregistered buyers to place orders.
Or, if that's the case, there's no point to the feedback system, and
they will have to change the entire way that transactions and things are done
on bricklink.

Most of the websites where people are allowed to purchase without an account,
are websites where the person is buying directly from the website, and the website
is the only store, not like on bricklink where transactions are made Peer-to-peer
and not directly from the website.
 Author: viejos View Messages Posted By viejos
 Posted: Jun 25, 2015 13:34
 Subject: Re: Recap of 2015 BrickLink Roundtable
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viejos (606)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: La Reforma
In NEWS, 62Bricks writes:
  In NEWS, Id writes:

  
  I back Thor here, I have never heard from anyone about a dated site. What I have
heard, especially from new users is, thank you for having so many parts that
I need and thanks for there being a site where I can buy LEGO. Maybe I get the
people that wish to buy LEGO and you get the people looking for a fancy site.
Everyone did notice the graph of new users? If so many were complaining I don't
think the numbers would continue to climb. Go to BrickOwl and check out how many
feedback the top seller gets, compare to the BrickLink top seller. Yet BrickOwl
is new and improved so BL users you would think are migrating by the 10,000's
to that site. BrickLing used to be the leader and should stay the leader but
to me it looks like a BrickOwl2 coming up by the looks of many of the pages.
Bring up two tabs, BO and BL. Look at BO bright white with small black print
for several minutes then bring up the multicolored BL page and see if your eyes
feel relieved. Maybe it's the age of the eye.
I would say if BrickLink was to e-mail every new buyer after their first purchase
and ask how the site could be improved that an easier to find what they were
looking for would be first.

The graph of new users is impressive. Also impressive is that Bricklink doesn't
think it's growing fast enough. The hard data is that most new visitors to
the front page click the "Buy Lego" link, and that is as far as they get before
leaving the site. Bricklink wants to retain those visitors and turn them into
customers. We should all want the same thing. We can argue all day long about
what we think new users think, but none of us here are new users so it's
all conjecture.

Look at the data - most people who click "Buy Lego" do not buy Lego. Maybe they
return later and figure out how to buy Lego, maybe they don't. Maybe those
are the people keeping Brick Owl in business. Wouldn't it be better to give
them some Lego to buy right away and keep them here? Yes. Of course it would.
That is what is driving the site development, according to everything Bricklink
has shown us. It's not about appealing to a younger generation, it's
about meeting the current standards for an online shopping site. As FigBits has
pointed out, it's not so much that Bricklink is being designed to look like
Brick Owl, it's that Brick Owl is following the same design standards as
hundreds of other successful retail sites and now Bricklink is following those
same guidelines.

Blindly applying industry standards instead of tailoring the design to the needs
of a particular field is what I'm afraid of. What works for other sites may
very not be in the best interests of BL. And how many of these other sites out
there who are using these new design standards are experiencing 25% growth? If
BL was in the tanks, then yes, something needs to be done. But they are currently
the market leader, and they should be the ones setting the trends, not the other
way around.
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 25, 2015 17:40
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, fosterbengoshi writes:
  Personally, I don't find BL dated at all. Unless you are referring to the
lack of flashy gifs, bells and whistles - which I am relieved BL does not have.

*debates pointing out the quite-literally flashy GIF being used as an avatar*
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 19:18
 Subject: Re: Recap of 2015 BrickLink Roundtable
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Currently only BO stores are paying % from the sale, while BL shops are paying
a fixed monthly rate, which depends on the shop's size.

Nathan also mentioned that he's working on an actual affiliate system with
BL. Also that he will be refunding all of my prepaid fees, and that "you won't
have to pay anything". It's all of course a work in progress and a subject
to change, but just wondering if the affiliate fee will be paid solely by BL,
or forwarded onto the sellers.

Forwarding it to the seller would make more sense, but from what has been said
it sounds like there won't be any additional fees for sellers.
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Jun 24, 2015 19:21
 Subject: Re: Recap of 2015 BrickLink Roundtable
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ScootersBricks (4212)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scooter's Bricks
In NEWS, enig writes:
  In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Currently only BO stores are paying % from the sale, while BL shops are paying
a fixed monthly rate, which depends on the shop's size.

Nathan also mentioned that he's working on an actual affiliate system with
BL. Also that he will be refunding all of my prepaid fees, and that "you won't
have to pay anything". It's all of course a work in progress and a subject
to change, but just wondering if the affiliate fee will be paid solely by BL,
or forwarded onto the sellers.

Forwarding it to the seller would make more sense, but from what has been said
it sounds like there won't be any additional fees for sellers.

I think they said there would be a small percentage paid only if someone bought
from you through that link. That way you wouldn't have to pay a dime if
the affiliate advertising didn't work.
 Author: enig View Messages Posted By enig
 Posted: Jun 24, 2015 19:42
 Subject: Re: Recap of 2015 BrickLink Roundtable
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enig (2894)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Currently only BO stores are paying % from the sale, while BL shops are paying
a fixed monthly rate, which depends on the shop's size.

Nathan also mentioned that he's working on an actual affiliate system with
BL. Also that he will be refunding all of my prepaid fees, and that "you won't
have to pay anything". It's all of course a work in progress and a subject
to change, but just wondering if the affiliate fee will be paid solely by BL,
or forwarded onto the sellers.

Forwarding it to the seller would make more sense, but from what has been said
it sounds like there won't be any additional fees for sellers.

I think they said there would be a small percentage paid only if someone bought
from you through that link. That way you wouldn't have to pay a dime if
the affiliate advertising didn't work.

Ans that's the very reason for my original message. Is it free of charge,
or is it not?
 Author: FigBits View Messages Posted By FigBits
 Posted: Jun 24, 2015 19:59
 Subject: Re: Recap of 2015 BrickLink Roundtable
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FigBits (2559)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In NEWS, enig writes:
  In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  In NEWS, ScootersBricks writes:
  In NEWS, enig writes:
  Thanks for the update!! Great stuff.

A question

AFFILIATE PROGRAM: An introduction to affiliate marketing and an upcoming
partnership.


BrickLink as a platform is looking for opportunities to drive traffic to stores.
Affiliation will allow a seller’s inventory to sync with affiliated sites, redirecting
traffic to individual BrickLink stores.
Collaboration with Rebrickable will launch in Summer 2015, free of charge
to all stores


Rebrickable is not free.
Is the announcement saying that "being listed at Rebrickable" is free, or that
affiliate fees for placed orders are covered by BL instead of a seller?

From what I remember, your store will show up randomly in Rebrickable pages when
browsing their website completely free. If a buyer does see your store advertised
and clicks on your ad to get to your store, then Rebrickable gets a small percentage
of that sale. Think of it like sending everyone in the world a 1.5% coupon in
hopes that they will come to your store because of it. It is designed to bring
in buyers who otherwise would not have come to your store in the first place.

Currently only BO stores are paying % from the sale, while BL shops are paying
a fixed monthly rate, which depends on the shop's size.

Nathan also mentioned that he's working on an actual affiliate system with
BL. Also that he will be refunding all of my prepaid fees, and that "you won't
have to pay anything". It's all of course a work in progress and a subject
to change, but just wondering if the affiliate fee will be paid solely by BL,
or forwarded onto the sellers.

Forwarding it to the seller would make more sense, but from what has been said
it sounds like there won't be any additional fees for sellers.

I think they said there would be a small percentage paid only if someone bought
from you through that link. That way you wouldn't have to pay a dime if
the affiliate advertising didn't work.

Ans that's the very reason for my original message. Is it free of charge,
or is it not?


It is free, for now. Future affiliate programs may have a charge, and the Rebrickable
one may in the future as well. But for now it is a benefit being provided by
BrickLink at no cost, to its sellers.

That was what was communicated at the roundtable.


--
Marc.
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Jun 24, 2015 20:21
 Subject: Re: Recap of 2015 BrickLink Roundtable
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ScootersBricks (4212)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scooter's Bricks
In NEWS, FigBits writes:

  It is free, for now. Future affiliate programs may have a charge, and the Rebrickable
one may in the future as well. But for now it is a benefit being provided by
BrickLink at no cost, to its sellers.

That was what was communicated at the roundtable.


--
Marc.

I'll defer to Marc's memory on this one; due to flight delays I didn't
get in until early morning of the actual roundtable, and we definitely went over
a LOT of material over eight hours.
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 24, 2015 22:46
 Subject: Re: Recap of 2015 BrickLink Roundtable
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LordSkylark (10117)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In NEWS, ScootersBricks writes:
  In NEWS, FigBits writes:

  It is free, for now. Future affiliate programs may have a charge, and the Rebrickable
one may in the future as well. But for now it is a benefit being provided by
BrickLink at no cost, to its sellers.

That was what was communicated at the roundtable.


--
Marc.

I'll defer to Marc's memory on this one; due to flight delays I didn't
get in until early morning of the actual roundtable, and we definitely went over
a LOT of material over eight hours.

I don't recall them mentioning anything about any sort of fee of any type
for Rebrickable. They mentioned that they could not guarentee that with other
affliate stores in the future, and other affliations may charge additional fees.

If I recall correctly, when the affliate program starts, all bricklink stores
will automatically be opted/linked into the rebrickable affliation, and that
anyone who does not will be able to chose an option to have their store not linked
to it. The default was to have your store linked to rebrickable since it did
not involve any extra fees. However, if any of the affliate stores had extra
fees, then the default would be having no association and that you would have
to manually opt in.
Please correct me if I remember wrong.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 24, 2015 06:58
 Subject: Re: Recap of 2015 BrickLink Roundtable
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WoutR (607)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
Thank you for the update
Very interesting to read, and I like what I see!

Regarding the page layout:
I agree with several people before me that the new page design shown is an improvement
on the preview that was shown earlier. The less saturated and bright background
colors are much better!

Regarding seller types:
- I think that many new sellers in Europe do not have a credit card. (I don't
need one, I just pay for what I buy immediately.) That might introduce a barrier
for new sellers to start on BrickLink.
- A "trusted seller" has a feedback rating of 50 or more. Is that feedback for
selling? I have enough feedback as a buyer, but does that say anything about
what kind of seller I would be?

Regarding onsite payments:
Please note http://www.bricklink.com/message.asp?ID=923451

Regarding feedback:
"Neither sellers nor buyers can post feedback before order status reaches
final state. (Completed, Cancelled, NRS, NSS, NPX)"

That will reduce the number of forum discussions about when to leave feedback


Regarding the shipping cost calculation:
I think many sellers are waiting for more accurate part sizes to be entered into
the catalog. (Not based on studs (Modulex? LEGO? Duplo? Quattro? Primo?), but
on actual size in millimeters or inches.) We need actual sizes for volume based
shipping cost!

Regarding the Catalog:
"Maintain existing catalog categories and data"
I think we could look into a few minor updates. There was a recent suggestion
on the forum to merge Bionicle and Hero Factory into a new Constraction category.
We might be able to find a few simplifications like that.

I think we need a clearer definition of the "plate modified" and "tile modified"
categories. Some parts could belong to both. In my mind, if it has studs on top
it is a plate modified, but the current catalog does not always work like that.

"Be able to find parts without prior LEGO knowledge"
Usually, the current catalog works very well, but there are a few oddities that
we have to live with because the way the catalog was designed. I think we need
to improve how the catalog structure deals with part variations. I think it is
vital for BrickLink that the set inventories contain the correct part variation,
however this requires prior LEGO knowledge. As a buyer or a seller, you might
not be interested in the variations. I know sometimes it is very important to
me, other times it does not matter.

In order to deal with these variations, I think we need:
(We already do some of these, but not all)

catalog entries
- an undetermined catalog entry for all parts with variations
- determined catalog entries for ALL recognised variations of the part.

A clear large image comparing all known variations would help a lot. There are
some excellent examples in our current catalog.

inventories
- Inventories should only contain known versions and and known alternatives,
unless the correct version is unknown.

searches and wanted lists
- searches for the undetermined part variation should include results containing
both the undetermined and determined part versions.
- searches for the determined part should only include that specific version
of the part, but we might want to educate the buyer that other part versions
exist.

Minifigures
- In my opinion minifigures should be able to contain alternate mold versions.
For example, the minifigure head with a blocked open stud or recessed stud. Alternate
decorations etc. should not be allowed.


Brick tags
I will be interested to see how this works in our catalog, it could be a huge
improvement.

However, please do not use generic, meaningless terms like "vintage", "classic",
"old" and "new", because we just know that they are meaningless within our catalog.
That people use them on Ebay does not mean that they make sense here. I see anything
older than a few years being sold as "vintage". That would mean that 95% of our
catalog could be classified as such. Does "classic" refer to the old slotted
bricks, the first versions of themes like Space, Castle, Pirates and Bionicle,
or to the current LEGO Classic theme?

Please include all special connectors in the tags, such as the clip, bar, ball
and socket etc.


Updated Part Pictures
To me, it looks like you are seriously underestimating this issue. It is simply
impossible to replace all images with a good render, because for many, MANY parts
no suitable model exists. Most of the parts that can be found do not include
the part variations. And those part variations need to be accurate, not just
to show the different functionality, but also because sometimes a minor mold
feature like a small hole will help with faster identification of the correct
version. For any part older than maybe 20 years we will not have a digital part
to work with.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 24, 2015 07:32
 Subject: Re: Recap of 2015 BrickLink Roundtable
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WoutR (607)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In NEWS, WoutR writes:
  Regarding the Catalog:
"Be able to find parts without prior LEGO knowledge"

Currently, there is no easy conversion between the BrickLink color names and
the LEGO color names. The LEGO color names were unknown when the BrickLink catalog
was first made. We could help new buyers a lot by providing this information.

All required information can be found here:
http://www.bricklink.com/message.asp?ID=635575
http://www.bricklink.com/message.asp?ID=903204

Adding good photos of these colors could be a great help. There are several "color
collectors/specialists" on BrickLink that could help to create good consistent
photos comparing the different colors that are included within the grouped BrickLink
colors.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 24, 2015 08:06
 Subject: Re: Recap of 2015 BrickLink Roundtable
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62Bricks (648)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
Some good points, Wouter. Some of these came up. Others may recall more, but
as I remember:

In NEWS, WoutR writes:

...

  
Regarding seller types:
- I think that many new sellers in Europe do not have a credit card. (I don't
need one, I just pay for what I buy immediately.) That might introduce a barrier
for new sellers to start on BrickLink.

This was brought up. Marvin replied that they would look into other methods for
verifying beside credit card. Part of the reason for requiring a credit card
was so Bricklink would have recourse to recover funds in extreme cases.


  
Regarding the Catalog:
"Maintain existing catalog categories and data"
I think we could look into a few minor updates. There was a recent suggestion
on the forum to merge Bionicle and Hero Factory into a new Constraction category.
We might be able to find a few simplifications like that.

I think we need a clearer definition of the "plate modified" and "tile modified"
categories. Some parts could belong to both. In my mind, if it has studs on top
it is a plate modified, but the current catalog does not always work like that.

Alex is the guy working on the user interface, and what he did was keep the current
categories but add larger categories on top of them. The categories are not actually
combined, but grouped together. He's turning the current categories into
subcategories, essentially, and it's being done at the interface level not
at the database level. That will simplify things without requiring everyone who
already has the 199 part categories memorized to learn a new system.

  
"Be able to find parts without prior LEGO knowledge"
Usually, the current catalog works very well, but there are a few oddities that
we have to live with because the way the catalog was designed. I think we need
to improve how the catalog structure deals with part variations. I think it is
vital for BrickLink that the set inventories contain the correct part variation,
however this requires prior LEGO knowledge. As a buyer or a seller, you might
not be interested in the variations. I know sometimes it is very important to
me, other times it does not matter.


...

From what we were shown of the new search function in action, it will be much
easier not only to find variants, but to see which parts have variants. It will
also be much easier to browse based on images, which will help immensely. Often
the first step now is reading through 199 categories and guessing which one holds
the part you want.

  

Brick tags
I will be interested to see how this works in our catalog, it could be a huge
improvement.

However, please do not use generic, meaningless terms like "vintage", "classic",
"old" and "new", because we just know that they are meaningless within our catalog.
That people use them on Ebay does not mean that they make sense here. I see anything
older than a few years being sold as "vintage". That would mean that 95% of our
catalog could be classified as such. Does "classic" refer to the old slotted
bricks, the first versions of themes like Space, Castle, Pirates and Bionicle,
or to the current LEGO Classic theme?

Please include all special connectors in the tags, such as the clip, bar, ball
and socket etc.

Good points. I think tags would be a good way to indicate some common variants,
as well. Some buyers may want bricks with a certain logo style. We don't
want separate catalog entries for every brick in every style, but tags would
be perfect for this.

  

Updated Part Pictures
To me, it looks like you are seriously underestimating this issue. It is simply
impossible to replace all images with a good render, because for many, MANY parts
no suitable model exists. Most of the parts that can be found do not include
the part variations. And those part variations need to be accurate, not just
to show the different functionality, but also because sometimes a minor mold
feature like a small hole will help with faster identification of the correct
version. For any part older than maybe 20 years we will not have a digital part
to work with.

Standardizing images would be a big task, but we have thousands of potential
helpers. I think it's a crucial part of the redesign, which is meant to make
the site easier to use and more inviting to buyers. The new catalog pages support
multiple images. What Bricklink is intending is to have a standardized main image
for all entries, then have additional images for other important information.
For example, some parts are now shown against a baseplate to indicate size. That
is important information, but on a search results screen where most of the images
have a white background, it stands out and makes it more difficult to scan the
page for the part you're looking for. The main image would be replaced with
one that matches the standard (same angle, same color background, for example)
and the baseplate image could be moved to the entry page or possibly a pop-up,
as we currently have.
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 14:57
 Subject: Re: Recap of 2015 BrickLink Roundtable
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, 62Bricks writes:
  Some good points, Wouter. Some of these came up. Others may recall more, but
as I remember:

In NEWS, WoutR writes:

...

  
Regarding seller types:
- I think that many new sellers in Europe do not have a credit card. (I don't
need one, I just pay for what I buy immediately.) That might introduce a barrier
for new sellers to start on BrickLink.

This was brought up. Marvin replied that they would look into other methods for
verifying beside credit card. Part of the reason for requiring a credit card
was so Bricklink would have recourse to recover funds in extreme cases.

PayPal accounts can be verified either by a credit card or bank account. You
can authorise PayPal to draw funds from your bank account as well. Something
similar would be possible for Bricklink, although I doubt people would feel comfortable
with it... authorising a third party to access your bank account is not something
you do lightly.
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 24, 2015 17:44
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, Teup writes:
  PayPal accounts can be verified either by a credit card or bank account. You
can authorise PayPal to draw funds from your bank account as well.

Are you sure about that? I signed up with Paypal and tied it to one of my bank
accounts, but even after a few years of use it was only after I registered a
credit card (ironically, the debit card for the same account) that they granted
me Verified status. I think it was because the bank account is just a routing
number followed by an account number to them, while the CC comes with name and
billing address which, presumedly, the CC company actually went to the trouble
to verify before approving the account.
 Author: Teup View Messages Posted By Teup
 Posted: Jun 24, 2015 17:59
 Subject: Re: Recap of 2015 BrickLink Roundtable
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Teup (3173)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The T-workshop
In NEWS, PurpleDave writes:
  In NEWS, Teup writes:
  PayPal accounts can be verified either by a credit card or bank account. You
can authorise PayPal to draw funds from your bank account as well.

Are you sure about that? I signed up with Paypal and tied it to one of my bank
accounts, but even after a few years of use it was only after I registered a
credit card (ironically, the debit card for the same account) that they granted
me Verified status. I think it was because the bank account is just a routing
number followed by an account number to them, while the CC comes with name and
billing address which, presumedly, the CC company actually went to the trouble
to verify before approving the account.

Hmm, strange.. well, it could be different over there of course. Maybe it's
because credit cards are very common in the US. Over here only very few people
have them. I can't recall how the process went exactly but it involved receiving
two small payments and having to enter the figures of those payments as a verification
code, but I guess that's the same with credit card.
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 24, 2015 18:25
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, Teup writes:
  Hmm, strange.. well, it could be different over there of course. Maybe it's
because credit cards are very common in the US. Over here only very few people
have them. I can't recall how the process went exactly but it involved receiving
two small payments and having to enter the figures of those payments as a verification
code, but I guess that's the same with credit card.

No, we get the two microdeposits to clear the bank account for use, but all credit
cards have expiration dates and most have a security code on the back. A decade
ago, sites asking you for that code were hard to find, but now just about every
site requires them for CC payments. To register a CC with Paypal you don't
need to verify any microdeposits.
 Author: jbricks View Messages Posted By jbricks
 Posted: Jun 24, 2015 18:02
 Subject: Re: Recap of 2015 BrickLink Roundtable
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jbricks (8488)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Mar 5, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: jbricks
In NEWS, PurpleDave writes:
  In NEWS, Teup writes:
  PayPal accounts can be verified either by a credit card or bank account. You
can authorise PayPal to draw funds from your bank account as well.

Are you sure about that? I signed up with Paypal and tied it to one of my bank
accounts, but even after a few years of use it was only after I registered a
credit card (ironically, the debit card for the same account) that they granted
me Verified status. I think it was because the bank account is just a routing
number followed by an account number to them, while the CC comes with name and
billing address which, presumedly, the CC company actually went to the trouble
to verify before approving the account.

Here paypal works with bank verification,

They send the bankaccount 2 transfers of a few cents, and ones you have filled
them in on paypal you have a verified account.

Greetings janet
 Author: viejos View Messages Posted By viejos
 Posted: Jun 24, 2015 09:43
 Subject: Re: Recap of 2015 BrickLink Roundtable
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viejos (606)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: La Reforma
In NEWS, WoutR writes:

  Regarding the Catalog:
"Maintain existing catalog categories and data"
I think we could look into a few minor updates. There was a recent suggestion
on the forum to merge Bionicle and Hero Factory into a new Constraction category.
We might be able to find a few simplifications like that.

I think we need a clearer definition of the "plate modified" and "tile modified"
categories. Some parts could belong to both. In my mind, if it has studs on top
it is a plate modified, but the current catalog does not always work like that.

I believe this is an area to be supervised by the Catalog Admins, just as it
has been in the past. There may be some new tools developed to make the work
easier, but when it comes to technical decisions like this, there is really no
one more qualified to make them.

  "Be able to find parts without prior LEGO knowledge"

Can I just say this out loud - I don't care what kind of interface is developed
for finding parts, but you cannot enable someone with no knowledge of Lego to
find parts in a database with 50,000 items. You can develop a search process
that will educate them in a sensible way (i.e. slow the process down to decrease
the angle of the learning curve), but you cannot create successful BL users without
some commitment to learning on the part of the user.

  Usually, the current catalog works very well, but there are a few oddities that
we have to live with because the way the catalog was designed.

This has more to do with the oddities inherent to cataloging Lego than how the
catalog was designed. The catalog was desgined for Lego, and the only way to
handle these oddities is to creat a more complex system, which means a steeper
learning curve.

  I think we need
to improve how the catalog structure deals with part variations. I think it is
vital for BrickLink that the set inventories contain the correct part variation,
however this requires prior LEGO knowledge. As a buyer or a seller, you might
not be interested in the variations. I know sometimes it is very important to
me, other times it does not matter.

I agree with you - however, this is a huge undertaking and not likely to be addressed
in this round of catalog improvements.

  In order to deal with these variations, I think we need:
(We already do some of these, but not all)

catalog entries
- an undetermined catalog entry for all parts with variations
- determined catalog entries for ALL recognised variations of the part.

But sometimes an undetermined entry is simply bad for the site. Take for example
this situation of the new helicopter rotor:
http://www.bricklink.com/message.asp?ID=914198

An undetermined entry for this variant is not only useless, but also destructive
(see the original post in that thread).

And then there are situations where an undetermined entry can prevent mayhem
in the inventory system. This whole issue is very difficult and I don't see
any way out of it except a system designed where buyers and sellers can set the
level of differentiation to their liking. But it's not a black-and-white,
on-off issue.

  A clear large image comparing all known variations would help a lot. There are
some excellent examples in our current catalog.

inventories
- Inventories should only contain known versions and and known alternatives,
unless the correct version is unknown.

This would be ideal, but not that easy to enforce. Some submitters do not recognize
variants, so should we have undetermined entries just for their use? The problem
with inventories is that there is a direct relationship between them and the
listings for sale generated by part out.

  searches and wanted lists
- searches for the undetermined part variation should include results containing
both the undetermined and determined part versions.
- searches for the determined part should only include that specific version
of the part, but we might want to educate the buyer that other part versions
exist.

There is finally going to be a fuzzy search that includes the variations. This
is a huge step forward.

  Minifigures
- In my opinion minifigures should be able to contain alternate mold versions.
For example, the minifigure head with a blocked open stud or recessed stud. Alternate
decorations etc. should not be allowed.

Another very hot topic. When an assembly (such as a minifig) has an alternate,
that alternate will show up as being present in sets for the entire duration
of the assembly's years released data. Also, when minifigs are broken in
inventories, the alternate creates a duplicate part. So fundamental change would
have to be made to several areas of the system before this would work, and I'm
not entirely sure this is what people want anyway. The whole idea of limiting
figs to a certain exact inventory is so people know what they are getting.

It was shown in the recent Roundtable that almost 25% of the site's income
comes from minifig related entries. Considering the high level of importance
in the marketplace that minifigs have, I feel any changes in this area need to
be done very carefully.

  Brick tags
I will be interested to see how this works in our catalog, it could be a huge
improvement.

However, please do not use generic, meaningless terms like "vintage", "classic",
"old" and "new", because we just know that they are meaningless within our catalog.
That people use them on Ebay does not mean that they make sense here. I see anything
older than a few years being sold as "vintage". That would mean that 95% of our
catalog could be classified as such. Does "classic" refer to the old slotted
bricks, the first versions of themes like Space, Castle, Pirates and Bionicle,
or to the current LEGO Classic theme?

Please include all special connectors in the tags, such as the clip, bar, ball
and socket etc.

But don't equate "dish" with "plate"!

  Updated Part Pictures
To me, it looks like you are seriously underestimating this issue. It is simply
impossible to replace all images with a good render, because for many, MANY parts
no suitable model exists. Most of the parts that can be found do not include
the part variations. And those part variations need to be accurate, not just
to show the different functionality, but also because sometimes a minor mold
feature like a small hole will help with faster identification of the correct
version. For any part older than maybe 20 years we will not have a digital part
to work with.

This for sure was an underestimation. I personally don't like a lot of the
renders that I see on other sites, and I would not consider them an improvement
in the slightest. Troy's standard render for small images is still the best
I have seen anywhere, and the 60 x 80 size is perfect for browsing.

For large images we need actual photos and and plenty of comparison images for
variants. The site has been in the process of improving these since day 1, and
I don't see how this process is going to speed up just because we want it
to. Anybody have a suitable large image for these rotors?
http://www.bricklink.com/message.asp?ID=914198

Russell
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 24, 2015 10:47
 Subject: Re: Recap of 2015 BrickLink Roundtable
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WoutR (607)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In NEWS, viejos writes:
  In NEWS, WoutR writes:

  Regarding the Catalog:
"Maintain existing catalog categories and data"
(...)

I believe this is an area to be supervised by the Catalog Admins, just as it
has been in the past. There may be some new tools developed to make the work
easier, but when it comes to technical decisions like this, there is really no
one more qualified to make them.

Agreed. In my opinion the implementation of the proposed changes might be a good
moment to make technical decisions like this. Let's take the current change
one step further, and deal with some issues that keep returning to the forum.

The Catalog Admins (and other BrickLink users) know where the current
problems/challenges/difficulties are, but there is not always enough time or
support to make changes. This could be an opportunity to make a step forward.
As always, I would not want to make one change to the catalog without our Catalog
Admins.

I do do not say that things MUST change. I say that this is a good time for a
real discussion on what we want the catalog to be, how would we want the catalog
to work in the most ideal situation, and to get past the limitations of what
we can do with the current catalog system. We might choose to leave things the
way they are, or we might generate a few requests for our developers.

  
  "Be able to find parts without prior LEGO knowledge"

Can I just say this out loud - I don't care what kind of interface is developed
for finding parts, but you cannot enable someone with no knowledge of Lego to
find parts in a database with 50,000 items. You can develop a search process
that will educate them in a sensible way (i.e. slow the process down to decrease
the angle of the learning curve), but you cannot create successful BL users without
some commitment to learning on the part of the user.

Agreed

  
  Usually, the current catalog works very well, but there are a few oddities that
we have to live with because the way the catalog was designed.

This has more to do with the oddities inherent to cataloging Lego than how the
catalog was designed. The catalog was desgined for Lego, and the only way to
handle these oddities is to creat a more complex system, which means a steeper
learning curve.

I think the catalog was designed for LEGO, but not for part variations.


  
  I think we need
to improve how the catalog structure deals with part variations. I think it is
vital for BrickLink that the set inventories contain the correct part variation,
however this requires prior LEGO knowledge. As a buyer or a seller, you might
not be interested in the variations. I know sometimes it is very important to
me, other times it does not matter.

I agree with you - however, this is a huge undertaking and not likely to be addressed
in this round of catalog improvements.

What would be a better time than now?

  
  In order to deal with these variations, I think we need:
(We already do some of these, but not all)

catalog entries
- an undetermined catalog entry for all parts with variations
- determined catalog entries for ALL recognised variations of the part.

But sometimes an undetermined entry is simply bad for the site. Take for example
this situation of the new helicopter rotor:
http://www.bricklink.com/message.asp?ID=914198
An undetermined entry for this variant is not only useless, but also destructive
(see the original post in that thread).

I had not seen that. An undetermined version would not work here.

  And then there are situations where an undetermined entry can prevent mayhem
in the inventory system. This whole issue is very difficult and I don't see
any way out of it except a system designed where buyers and sellers can set the
level of differentiation to their liking. But it's not a black-and-white,
on-off issue.

  A clear large image comparing all known variations would help a lot. There are
some excellent examples in our current catalog.

(...)

Minifigures
- In my opinion minifigures should be able to contain alternate mold versions.
For example, the minifigure head with a blocked open stud or recessed stud. Alternate
decorations etc. should not be allowed.

Another very hot topic. When an assembly (such as a minifig) has an alternate,
that alternate will show up as being present in sets for the entire duration
of the assembly's years released data. Also, when minifigs are broken in
inventories, the alternate creates a duplicate part. So fundamental change would
have to be made to several areas of the system before this would work, (...)

I think it will bring new challenges, but we should be able to solve them. It
might involve linking the minifig parts to the inventory in a different way to
preserve the years released data or some other clever solution. The fundamental
change you mention is what I would like our developers (with the involved
admins) to think about. Currently it can't be done because the system does
not work that way. We might want to change the system. Again, in my mind, this
would be a good moment to do so.

  (...) and I'm not entirely sure this is what people want anyway. The whole idea of limiting figs to a certain exact inventory is so people know what they are getting.
It was shown in the recent Roundtable that almost 25% of the site's income
comes from minifig related entries. Considering the high level of importance
in the marketplace that minifigs have, I feel any changes in this area need to
be done very carefully.

This needs careful consideration. Probably by people more experienced and knowledgeable
than me.

  
  Brick tags
I will be interested to see how this works in our catalog, it could be a huge
improvement.

However, please do not use generic, meaningless terms like "vintage", "classic",
"old" and "new", because we just know that they are meaningless within our catalog.
That people use them on Ebay does not mean that they make sense here. I see anything
older than a few years being sold as "vintage". That would mean that 95% of our
catalog could be classified as such. Does "classic" refer to the old slotted
bricks, the first versions of themes like Space, Castle, Pirates and Bionicle,
or to the current LEGO Classic theme?

Please include all special connectors in the tags, such as the clip, bar, ball
and socket etc.

But don't equate "dish" with "plate"!

I also noticed that one. I could see where it came from, but it does not work
for LEGO and it made me laugh.

  
  Updated Part Pictures
To me, it looks like you are seriously underestimating this issue. (...)

This for sure was an underestimation. I personally don't like a lot of the
renders that I see on other sites, and I would not consider them an improvement
in the slightest. Troy's standard render for small images is still the best
I have seen anywhere, and the 60 x 80 size is perfect for browsing.

For large images we need actual photos and and plenty of comparison images for
variants. The site has been in the process of improving these since day 1, and
I don't see how this process is going to speed up just because we want it
to. Anybody have a suitable large image for these rotors?
http://www.bricklink.com/message.asp?ID=914198

Russell

Sorry, can't help you with that rotor image. I would if I had the required
parts.
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Jun 24, 2015 18:06
 Subject: Re: Recap of 2015 BrickLink Roundtable
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PurpleDave (887)

Location:  USA, Michigan
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In NEWS, viejos writes:
  Can I just say this out loud - I don't care what kind of interface is developed
for finding parts, but you cannot enable someone with no knowledge of Lego to
find parts in a database with 50,000 items.

That may not be strictly true. I recently found out about an app that allows
users to take pictures of plants and the app will serve up a bunch of likely
matches. Imagine how cool that would be here. I mean, it still won't help
with "I'm looking for a part that can do X" requests, but it could cut down
on the number of people who feel they need to submit photos here to get crowd
sourced IDs.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 24, 2015 18:12
 Subject: Re: Recap of 2015 BrickLink Roundtable
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WoutR (607)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In NEWS, PurpleDave writes:
  (...) but it could cut down
on the number of people who feel they need to submit photos here to get crowd
sourced IDs.

BrickLink is planning to make more use of that. I wonder if it will remain a
sport if we get too many identification requests.

http://facelift.bricklink.com/summit/03-Catalog-Update.pdf
page 19
 Author: viejos View Messages Posted By viejos
 Posted: Jun 24, 2015 19:04
 Subject: Re: Recap of 2015 BrickLink Roundtable
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