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| | | Author: | DagsBricks  | | Posted: | Apr 4, 2014 11:10 | | Subject: | Extend cart timeout | | Viewed: | 152 times | | Topic: | Suggestions | | Status: | Implemented | |
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| I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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| | | | | Author: | yorbrick | | Posted: | Apr 4, 2014 11:22 | | Subject: | Re: Extend cart timeout | | Viewed: | 30 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Agreed. It is crazy to timeout carts like this.
Even better would be if I put something in my cart on one computer (and I am
logged in), it is still in my cart when I log in on another computer.
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| | | | | | | Author: | DagsBricks | | Posted: | Apr 4, 2014 11:32 | | Subject: | Re: Extend cart timeout | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, mabccc writes:
| | In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Agreed. It is crazy to timeout carts like this.
Even better would be if I put something in my cart on one computer (and I am
logged in), it is still in my cart when I log in on another computer.
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You mean tie the carts to a login instead of a cookie? That's crazy talk.
Yes, thanks for the extra suggestion. I feel that's probably a separate
slightly more advanced proposition.
Brian
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| | | | | Author: | themysticalone | | Posted: | Apr 4, 2014 12:09 | | Subject: | Re: Extend cart timeout | | Viewed: | 24 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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This. This so much.
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| | | | | Author: | WILYKAT | | Posted: | Apr 4, 2014 12:59 | | Subject: | Re: Extend cart timeout | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Amazon and Target usually has hundred guaranteed in stock and they can leave
things in the cart for many days. BL parts, especially used parts, are in limited
stock with no restock time so items in cart can poof while you're looking
around. I've had things "snatched" out of my carts before when I tried to
checkout and it reported items were already sold before I could complete.
Trying to get 720 hours on cart isn't practical, particularly since BL currently
doesn't update your cart if someone else bought out what you wanted. Just
make wanted list and dump it all in there. Then use brickficiency to scan the
wanted list and stores within your shipping area (USA only, USA + Canada, worldwide,
etc) and it can try to come up with a few stores at best possible price. http://www.eurobricks.com/forum/index.php?showtopic=82975&st=0
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| | | | | | | Author: | Brettj666 | | Posted: | Apr 4, 2014 13:23 | | Subject: | Re: Extend cart timeout | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, WILYKAT writes:
| | In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Amazon and Target usually has hundred guaranteed in stock and they can leave
things in the cart for many days. BL parts, especially used parts, are in limited
stock with no restock time so items in cart can poof while you're looking
around. I've had things "snatched" out of my carts before when I tried to
checkout and it reported items were already sold before I could complete.
Trying to get 720 hours on cart isn't practical, particularly since BL currently
doesn't update your cart if someone else bought out what you wanted. Just
make wanted list and dump it all in there. Then use brickficiency to scan the
wanted list and stores within your shipping area (USA only, USA + Canada, worldwide,
etc) and it can try to come up with a few stores at best possible price. http://www.eurobricks.com/forum/index.php?showtopic=82975&st=0
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being in the cart though doesn't guarantee that you get them..
if you take 5 days to decide, then yes, you may lose half your order.
Now, you can get around that by asking your questions before you put the effort
in, but I understand why he wants this.
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| | | | | | | | | Author: | themysticalone | | Posted: | Apr 4, 2014 13:45 | | Subject: | Re: Extend cart timeout | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, Brettj666 writes:
| | In Suggestions, WILYKAT writes:
| | In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Amazon and Target usually has hundred guaranteed in stock and they can leave
things in the cart for many days. BL parts, especially used parts, are in limited
stock with no restock time so items in cart can poof while you're looking
around. I've had things "snatched" out of my carts before when I tried to
checkout and it reported items were already sold before I could complete.
Trying to get 720 hours on cart isn't practical, particularly since BL currently
doesn't update your cart if someone else bought out what you wanted. Just
make wanted list and dump it all in there. Then use brickficiency to scan the
wanted list and stores within your shipping area (USA only, USA + Canada, worldwide,
etc) and it can try to come up with a few stores at best possible price. http://www.eurobricks.com/forum/index.php?showtopic=82975&st=0
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being in the cart though doesn't guarantee that you get them..
if you take 5 days to decide, then yes, you may lose half your order.
Now, you can get around that by asking your questions before you put the effort
in, but I understand why he wants this.
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Plus, the system could be modified to flag quantities that drop lower than what
is in your cart. Regardless, right now, it's just a flat "after x time,
a cart item is automatically removed without warning," which is crap (I occasionally
drop items in a cart, then the next day I drop in more... then I wait awhile
and 2 days later, the first batch is gone from the cart, but the second batch
is still there... that is super weird behavior to me)
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| | | | | | | | | | | Author: | hard | | Posted: | Apr 4, 2014 13:51 | | Subject: | Re: Extend cart timeout | | Viewed: | 28 times | | Topic: | Suggestions | |
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| Yes, make this a thing. Now, please.
In Amazon when an item is bought by somebody else, it shows under your cart as
not available any more or something like that.
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| | | | | | | | | | | | | Author: | Brettj666 | | Posted: | Apr 4, 2014 15:37 | | Subject: | Re: Extend cart timeout | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, hard writes:
| | Yes, make this a thing. Now, please.
In Amazon when an item is bought by somebody else, it shows under your cart as
not available any more or something like that.
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Well, comparing bricklink to amazon isn't fair anyway. I'd rather have
carts expire than pay 15% in fees.
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| | | | | | | | | | | | | | | Author: | mnementh | | Posted: | Apr 4, 2014 17:20 | | Subject: | Re: Extend cart timeout | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, Brettj666 writes:
| | In Suggestions, hard writes:
| | Yes, make this a thing. Now, please.
In Amazon when an item is bought by somebody else, it shows under your cart as
not available any more or something like that.
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Well, comparing bricklink to amazon isn't fair anyway. I'd rather have
carts expire than pay 15% in fees.
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I don't think it is an either/or proposition.
Why can't we have a better cart AND lower fees?
Carts on BL absolutely should work like they do at most other places, otherwise
it confuses buyers.
Carts should be stored on the server, and they should be kept indefinitely.
This way I can start an order at work and finish it at home. I can also start
an order today and finish it next week.
Having an item in your cart does not reserve it for you, so the sellers inventory
is not effected. With the cart saved on the server, the system can track when
items go out of stock. So the next time you go in to the store, your cart can
show you the items still available AND the items no longer available. This will
allow you to order them somewhere else without having to try to remember what
is missing.
Once the system tracks what is no longer available in your cart, a ton of other
features could be added to the system. Like recommending other similar parts
that ARE available in the store. Or having an "add to wanted list" link on the
item. Or a "Look for item in other stores in which I have an open cart". This
would be helpful in reducing the number of orders you have to place.
Troy
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| | | | | | | | | | | | | | | | | Author: | Miro78 | | Posted: | Apr 4, 2014 19:47 | | Subject: | Re: Extend cart timeout | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, mnementh writes:
| | In Suggestions, Brettj666 writes:
| | In Suggestions, hard writes:
| | Yes, make this a thing. Now, please.
In Amazon when an item is bought by somebody else, it shows under your cart as
not available any more or something like that.
|
Well, comparing bricklink to amazon isn't fair anyway. I'd rather have
carts expire than pay 15% in fees.
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I don't think it is an either/or proposition.
Why can't we have a better cart AND lower fees?
Carts on BL absolutely should work like they do at most other places, otherwise
it confuses buyers.
Carts should be stored on the server, and they should be kept indefinitely.
This way I can start an order at work and finish it at home. I can also start
an order today and finish it next week.
Having an item in your cart does not reserve it for you, so the sellers inventory
is not effected. With the cart saved on the server, the system can track when
items go out of stock. So the next time you go in to the store, your cart can
show you the items still available AND the items no longer available. This will
allow you to order them somewhere else without having to try to remember what
is missing.
Once the system tracks what is no longer available in your cart, a ton of other
features could be added to the system. Like recommending other similar parts
that ARE available in the store. Or having an "add to wanted list" link on the
item. Or a "Look for item in other stores in which I have an open cart". This
would be helpful in reducing the number of orders you have to place.
Troy
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+100 likes for this feature. I often browse during work breaks just to lose my
cart when I go home and would like to pick up where I left off. This may happpen
from a mobile device to a computer and vice versa.
I had a new buyer just complain to me about her cart emptying out and not understanding
that the BL cart works differently from Amazon or other online retailer.
If BL doesn't want to lose potentional new buyers and retaining them, they
should fix this feature.
I and many would much rather have this feature than a 3D part image or "Offical
Price" features. Those are nice to have, but not critical like this. Admins,
please take a note. 
Miro
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| | | | | | | | | | | | | | | | | | | Author: | mnementh | | Posted: | Apr 4, 2014 23:20 | | Subject: | Re: Extend cart timeout | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Miro78 writes:
| | I had a new buyer just complain to me about her cart emptying out and not understanding
that the BL cart works differently from Amazon or other online retailer.
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For those that are being paid to monitor the forums and send recommendation upstream,
the above would be the important part to focus on. Actual sellers losing actual
sales because of the lack of action on fixing and improving critical aspects
of the site.
Troy
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| | | | | | | Author: | DagsBricks | | Posted: | Apr 4, 2014 14:33 | | Subject: | Re: Extend cart timeout | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, WILYKAT writes:
| | In Suggestions, DagsBricks writes:
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| | | | And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Amazon and Target usually has hundred guaranteed in stock and they can leave
things in the cart for many days. BL parts, especially used parts, are in limited
stock with no restock time so items in cart can poof while you're looking
around. I've had things "snatched" out of my carts before when I tried to
checkout and it reported items were already sold before I could complete.
|
That would be my problem for waiting so long. I'm not asking for items to
be reserved. But if I put together a cart of a dozen or so lots and I'm
waiting for funding to come in, I don't want my cart to vanish. Some items
are bought, so what? I've still got the others waiting. Maybe I don't
want the order anymore, maybe I do. I don't want the system to decide for
me. I've gone back to Amazon and Target and been told items are no longer
available there too. Or that the price has increased. Whatever, I might be
willing to still buy it I just don't want to hunt for it all over again.
Heck, even S@H lets carts perpetuate. Is that a problem?
I think your complaint is valid but minor. It's no different to have an
item disappear from your cart than if you started shopping 2 days later and the
item was never there. As a seller I would think you'd be all over this.
"Yes, let the cart perpetuate, there's a higher chance the buyer will come
back and finish the order". Once the cart expires, will they be willing to come
back to your store and start it again?
And just to be clear, I'm not asking for sellers to see how many open carts
people have in their store. Just the timeout to be increased.
Brian
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| | | | | Author: | atrbricks | | Posted: | Apr 4, 2014 13:55 | | Subject: | Re: Extend cart timeout | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Agreed. 3 days is way too short. And since it is tied to end of day, if you start
a cart at 10 minutes til, your cart will be gone in 2 days (and 10 minutes).
I'm an impulse buyer, so I will go and open 10 carts at once. At that point
I am often narrowing choices and waiting for funds to come in. Sometimes the
funds come in and all my carts are gone---and I'm too lazy to try and
remember and figure out what I was doing.
A side point to make here. Where is it obvious to me as a buyer when my cart
is going to expire? How many new buyers have been turned away because in the
middle of their excitement over finding a new site to buy Lego the cart that
they had worked on for 3 days is suddenly gone. When you feel like crying, you
don't feel like buying.
Katie
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| | | | | Author: | eileenkeeney | | Posted: | Apr 4, 2014 15:32 | | Subject: | Re: Extend cart timeout | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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Absolutely Yes.
Sometimes it is just the original items that get removed from my cart, and then
I look at my cart and see there is nothing in there I still need, so I empty
the cart and don't ever place the order.
Emptying my shopping carts is the 3rd most irritating feature of BrickLink (to
me).
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| | | | | Author: | gkistemaker | | Posted: | Apr 4, 2014 19:24 | | Subject: | Re: Extend cart timeout | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, DagsBricks writes:
| | I have been trying to put together several orders and get the most out of each
store. But I am not able to do this in one sitting. It may require a small
design change, waiting to hear back from the proprieter or *gasp* actually working.
So then all my carts expire after about 2-3 days and I have to work on rebuilding
them. It's enough to give up and source parts elsewhere.
Sure, I can save screenshots and try to save in Brickstock but these are extra
unnecessary steps. Likely there is a variable somewhere in the bowels of the
BL code that could be changed from "72 hours" to "720 hours". If Amazon, Target,
and the Owl can remember my carts indefinitely, I don't think it's asking
too much for BL to do the same.
And for those who would complain that it's unnecessary, tell me also how
it would inconvenience you to have a longer cart timeout.
Brian
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No. As far as I am aware the buyer still 'locks' in the price when they
put items in their cart. If carts were to last 30 days then it is possible that
a seller sells an item at a previous price for 30 days after the seller has changed
the price. A buyer could essentially lock in the price and have 30 days to decide
if they want to buy it at that price or not, if the seller changes the price
(up or down) it will not affect the item already in the cart.
This has been tested and discussed in the forum in the past but it is possible
that this feature has been changed.
As far as I know the other e-commerce sites do not lock in the price of an item
when placing it in the cart but instead use the price at the time of checkout
and as a result there is no downside when keeping carts for a long time.
Gerrit
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| | | | | Author: | bb80068 | | Posted: | Apr 27, 2014 10:04 | | Subject: | (Cancelled) | | Viewed: | 29 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | bb80068 | | Posted: | Apr 27, 2014 10:33 | | Subject: | Re: Extend cart timeout | | Viewed: | 30 times | | Topic: | Suggestions | |
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| I'm a buyer. The current behavior drives me nuts and wastes my time. There
should not be a timeout at all. Like Amazon and everyone else, items that become
unavailable should stay in the card and be flagged somehow. I would like to be
able to restart my browser (fresh cookies) or switch between my lapbook and
my iTablet without losing all of my work.
Sometimes I'm in the middle of a build. I know I need a bunch of dark bluish
gray slope 33 2x3 bricks but I'm not sure how many. I go down to the LEGO
room and count them. I come back upstairs after dealing with dishes, canines,
and children, and my shopping carts are wiped out. Not cool.
I understand that this is legacy software and that changing these things could
be a lot of work, but please do it.
I'm sure there is another thread on this, but it also bugs me that you cannot
link to catalog entries from directly within a store. I find myself switching
browser tabs and typing in part numbers all the time.
Perhaps there are workarounds?
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| | | | | Author: | themysticalone | | Posted: | Apr 29, 2014 14:58 | | Subject: | Re: Extend cart timeout | | Viewed: | 18 times | | Topic: | Suggestions | |
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| Bumping to make this more visible. Would really like something.. ridiculously
long at the very least. Like a year. Even a month would be better.
Bonus points if it'd flag cart quantities that no longer are valid at the
store (in case someone else buys them first) so that it is obvious when that
situation happens.
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USA, Oregon
United Kingdom, England
Canada, Ontario
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