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| | | Author: | BLUSER_236118  | | Posted: | Dec 1, 2013 09:32 | | Subject: | NPB increasing problem ! | | Viewed: | 331 times | | Topic: | Suggestions | | Status: | Discarded | |
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| Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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| | | | | Author: | WoutR | | Posted: | Dec 1, 2013 09:53 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 63 times | | Topic: | Suggestions | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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Then it should also educate about the steps needed to resolve the issue or consequenses
if the order is not payed for.
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| | | | | Author: | bb314137 | | Posted: | Dec 1, 2013 10:07 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
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Well, you already have a "X orders not yet paid" mark on your home screen. And
a NPB brings a big red annoying banner on your screen.
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Just my opinion !
Peter-Markus
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| | | | | Author: | steekstra | | Posted: | Dec 1, 2013 10:10 | | Subject: | (Cancelled) | | Viewed: | 75 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | Brickwilbo | | Posted: | Dec 1, 2013 10:10 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 76 times | | Topic: | Problem Order | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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Already exists: http://www.bricklink.com/mySettings.asp
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| | | | | | | Author: | BLUSER_236118 | | Posted: | Dec 1, 2013 10:15 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 75 times | | Topic: | Problem Order | |
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| In Problem Order, Brickwilbo writes:
| | In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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Already exists: http://www.bricklink.com/mySettings.asp
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Hello
There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .
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| | | | | | | | | Author: | RobErNat | | Posted: | Dec 1, 2013 11:34 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 116 times | | Topic: | Problem Order | |
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| In Problem Order, rogerrabbitt writes:
| | Hello
There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .
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No...
I'm a lazy buyer (but also a busy seller), usually pay fast (but sometimes
slow), sometimes wanna browse a store a second time(even if invoiced), so wouldn't
wanna see a stupid banner on my screen when I forget to pay.
As any seller you can send a reminder after a few days, I do the same and expect
the same from any seller before they open an NPB, no need for extra pressure,
particulary not on newbie buyers who are discovering the site.
Yes, the growth of the site involves more potential NPB's but I believe it
is still just a minority of situations.
As a matter of fact, since I slightly increased my minimum, I have less NPB's
then I had 2 years ago, most likely because there is more balance beteen ordervalue
and minimum shipping.
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| | | | | | | | | | | Author: | steekstra | | Posted: | Dec 1, 2013 12:06 | | Subject: | (Cancelled) | | Viewed: | 74 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | RobErNat | | Posted: | Dec 1, 2013 12:24 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 56 times | | Topic: | Problem Order | |
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| In Problem Order, steekstra writes:
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When i read this all, we don't need store rules ???
You are an member with some feedback points !! and you don't have no time
to read all ??, and don't like it to read it all ??
Whow than comunication DON'T work, when you don't chance the glasses...
Steekstra
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You did not read well what I wrote, I never said we don't need store rules.
And I didn't say that people should not read. What the OP is suggesting is
that once an order has been invoiced, a buyer gets a pop-up saying something
like (as such would be a real PITA IMHO)
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| | | | | | | | | | | | | | | Author: | steekstra | | Posted: | Dec 1, 2013 12:37 | | Subject: | (Cancelled) | | Viewed: | 79 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Dec 1, 2013 12:51 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, steekstra writes:
| | Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!
Always send them reminders.
The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...
Steekstra
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It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.
And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...
We don't need that, as the 'my bricklink' page overview already tells
you that 
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.
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| | | | | | | | | | | | | | | | | | | Author: | BLUSER_236118 | | Posted: | Dec 1, 2013 12:59 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, RobErNat writes:
| | In Problem Order, steekstra writes:
| | Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!
Always send them reminders.
The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...
Steekstra
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It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.
And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...
We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.
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Hello
Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !
After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !
Hope this got clear now !
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| | | | | | | | | | | | | | | | | | | | | Author: | bb314137 | | Posted: | Dec 1, 2013 13:05 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 41 times | | Topic: | Problem Order | |
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| In Problem Order, rogerrabbitt writes:
| | In Problem Order, RobErNat writes:
| | In Problem Order, steekstra writes:
| | Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!
Always send them reminders.
The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...
Steekstra
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It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.
And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...
We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.
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Hello
Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !
After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !
Hope this got clear now !
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So like, automatic reminders instead of the seller manually sending the reminder?
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| | | | | | | | | | | | | | | | | | | | | | | Author: | BLUSER_236118 | | Posted: | Dec 1, 2013 13:15 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 53 times | | Topic: | Problem Order | |
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| In Problem Order, Brick_Top writes:
| | In Problem Order, rogerrabbitt writes:
| | In Problem Order, RobErNat writes:
| | In Problem Order, steekstra writes:
| | Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!
Always send them reminders.
The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...
Steekstra
|
It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.
And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...
We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.
|
Hello
Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !
After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !
Hope this got clear now !
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So like, automatic reminders instead of the seller manually sending the reminder?
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Yeah, you got it !
I can see 6 buyers logging in after invoicing them a week or more before and
no one of them read my Messages - and not only newbies !
Being harsh would result in NPB procedure and risk of negatve Feedback ( including
senseless work )
The automatic reminder for a Minute or 2 ( for example after logging in ) will
stop
excuses like "I didn't read email" !
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Dec 1, 2013 13:28 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 50 times | | Topic: | Problem Order | |
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| In Problem Order, rogerrabbitt writes:
| | Yeah, you got it !
I can see 6 buyers logging in after invoicing them a week or more before and
no one of them read my Messages - and not only newbies !
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A lot of people have BL e-mails send automaticly to their inbox, and read the
message from there. Why would they read them again 
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Being harsh would result in NPB procedure and risk of negatve Feedback ( including
senseless work )
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But that's how the system works, and if the buyer pays, why would he leave
negative over it and if he doesn't pay, completing the NPB will give you
the right to have any negative removed.
And you can invoice before picking the order
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The automatic reminder for a Minute or 2 ( for example after logging in ) will
stop
excuses like "I didn't read email" !
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Well, like I said above, some people read offline and execute their payment from
there, why add additional banners that will only confuse buyers more. If they
lack reading their messages, well they will also simply ignore other things to
read and it won't change a thing wether they pay or not, regardless wether
you send 1 or 10 reminders, if they decided not to pay, well then you move to
NPB, that's what it serves for and does give a red banner, simple as that.
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | Oryx_Bricks | | Posted: | Dec 1, 2013 13:33 | | Subject: | (Cancelled) | | Viewed: | 49 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Dec 1, 2013 13:14 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, rogerrabbitt writes:
| | Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !
After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !
Hope this got clear now !
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Well, maybe, but totally pointless and an NPB is not harsh, it already serves
'alerting' the buyer he has an unpaid order
http://www.bricklink.com/help.asp?helpID=72&q=npb
So no need for extra banners...
Besides, a lot of people have asked in the past to speed up the NPB process,
you actually wanna delay it some more
Still NO, the system works fine the way it is now.
And in the long run there will be no need either, as the site will need to move
towards an auto-payment on checkout, so whenever PP is involved as payment method,
there will be no more NPB's on those (might still be there for other payment
methods).
Eric
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| | | | | Author: | atrbricks | | Posted: | Dec 1, 2013 11:28 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 77 times | | Topic: | Suggestions | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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I think that probably the majority of NPBs are intentional. In other words, I
think that they are very aware they are not paying. A lot of the times I notice
that when I'm sending messages etc, the buyer hasn't even logged in since
placing the order. No amount of flashing lights is going to get their attention
if they simply aren't there to see it. Many times it is a new or fairly
new buyer who doesn't have much at stake and simply decides against proceeding
with the order. The few cases where it is an established buyer, I think it is
more the case of going on vacation and forgetting they had an order not yet paid,
or something bad like a death or ending up in the hospital. And so these buyers
probably aren't logging into Bricklink either. The remaining few who have
just somehow missed payment, should be reminded of this by a note from the seller,
and that is the end of it.
Just my take on this,
Katie
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| | | | | Author: | Kevin.NXT | | Posted: | Dec 1, 2013 13:02 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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If we fill the whole website with banners for this and that, they will become
such a normal thing that everyone just ignores them. Or there are banners everywhere
to just drive you crazy and get people confused.
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| | | | | | | Author: | petertje_lego | | Posted: | Dec 1, 2013 13:15 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, Kevin.NXT writes:
| | In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
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If we fill the whole website with banners for this and that, they will become
such a normal thing that everyone just ignores them. Or there are banners everywhere
to just drive you crazy and get people confused.
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lol...there's always room for one more
(btw, I'm responding on the picture, not this post )
cheers,
Peter
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| | | | | Author: | ScootersBricks | | Posted: | Dec 1, 2013 13:42 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
|
What about an option that requires the buyer to at least acknowledge the NPB
before being allowed to place a new order, and one that restricts their buying
if they have more than one open NPB at a time? Maybe a form that says, "Seller
ScootersBricks states that you have not yet paid for order 12345. Please select
a response: -I have already made payment on (date) - - I have not yet paid, but
plan to pay on or by (date) - -I have decided not to pay and instead accept
the NPB penalty -
That could speed up the process a bit, and the seller could opt to get a message
telling him what the seller stated as far as when he will pay, to make the process
easier. And still, if the npb isn't responded to in the 7 days, the seller
could still close it easily...but we wouldn't have as many buyers placing
20-50 orders the first couple weeks after they register and never paying for
any of them.
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| | | | | | | Author: | BLUSER_236118 | | Posted: | Dec 1, 2013 13:55 | | Subject: | Re: NPB increasing problem ! | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, ScootersBricks writes:
| | In Suggestions, rogerrabbitt writes:
| | Hello
I just want to ask if its only me facing an increasing amount of members not
paying their dues ?
What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?
Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !
Just my opinion !
Peter-Markus
|
What about an option that requires the buyer to at least acknowledge the NPB
before being allowed to place a new order, and one that restricts their buying
if they have more than one open NPB at a time? Maybe a form that says, "Seller
ScootersBricks states that you have not yet paid for order 12345. Please select
a response: -I have already made payment on (date) - - I have not yet paid, but
plan to pay on or by (date) - -I have decided not to pay and instead accept
the NPB penalty -
That could speed up the process a bit, and the seller could opt to get a message
telling him what the seller stated as far as when he will pay, to make the process
easier. And still, if the npb isn't responded to in the 7 days, the seller
could still close it easily...but we wouldn't have as many buyers placing
20-50 orders the first couple weeks after they register and never paying for
any of them.
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Hello
Can't agree more ... thanks for your Input !
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Austria, Tirol
Netherlands, Zuid-Holland
Spain, Andalucia Ceuta i Melilla
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