Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Stellar  | | Posted: | Apr 18, 2024 06:54 | | Subject: | Re: Closing in on purple brick | | Viewed: | 27 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Made it. 
In General, Stuart9 writes:
| | Didn’t think I’d get there as I’ve been closed for two years or more.
Opened again recently and orders have been good, more than enough orders without
feedback to get me there.
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Congrats!
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| Author: | Stellar | | Posted: | Apr 18, 2024 03:32 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 34 times | | Topic: | Problem Order | |
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| In Problem Order, WildBricks writes:
| | From what I can tell this is a bug. I've seen more times than I am happy
about and am having a hard time getting it resolved.
For me it has happened when a buyer is local and selects local pick-up. I invoice
them, they pay, they pick up, but the system never registers the payment, their
order then sits permanently at packed with payment as none. Then the next order
they place gets added onto their last 'open order' as a new batch. I
send them an invoice and there is no pay button. My inventory/order system then
tries to subtract their previous order + their new order from my inventory screwing
up my numbers. It's become a whole annoying thing. I currently have 22 orders
sitting as filed that are payment-none and status-packed.
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Seems to strange, I have customers that choose Local Pickup, we invoice them
with 0€ shipping cost and they pay normally. Then come to get the order when
we send them a message that it is packed.
Also if your orders are packed Bricklink doesn't add new batches to it. Neither
if it is paid.
Try using the setting to separate Payment Status from Order Status:
https://www.bricklink.com/orderSettings.asp
| |
I've been patiently waiting for the help desk to look into the ticket that
I filed, but have it on my to-do list to send them a second request for help
at the end of the month. It isn't currently happening, but my local buyers
have been busy recently and haven't been placing as many orders.
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
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This is TAX fraud, try to get a friend customer with you that can help solve
the way you process a local pickup order trying things, there is a correct way
that works.
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| Author: | Stellar | | Posted: | Apr 17, 2024 11:21 | | Subject: | Re: Variants Thread - April 16 | | Viewed: | 59 times | | Topic: | Catalog | |
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| In Catalog, jennnifer writes:
| | In Catalog, Admin_Russell writes:
| | | |
We definitely could have talked about it on the catalog panel if the catalog
panel had EVER been consulted about this.
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The catalog panel was informed of this merge project months before it was announced
publicly. But the purpose of the panel is to bring community voice to the development
team, not contribute to catalog policy.
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Unless there was a meeting I missed somehow, I do not recollect that we were
informed of this project or asked to give any input or suggestions. There was
a brief mention that there was a variant project but no details or timetables
were ever given. Considering that many people on the Panel were among those who
expressed surprise and dismay when this was all introduced, I would think that
those meetings would indeed have been an ideal place to breach the subject with
the members at large.
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The only thing I recollect is talking about the need to tackle the variants on
the catalog, but nothing specific, I must have missed it too.
| |
| | We do address catalog policy when it comes up, but it's definitely a sideline
issue, as are all issues that relate to other BrickLink teams, like Marketplace
and Studio. Panel meetings are not the place to debate proposed variant merges.
The Forum is, and there was plenty of debate and even opportunity for more debate.
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Perhaps it was not the place to discuss the exact specifics of each part being
looked at. But it would have been good to know how the project would be introduced
and carried out. We are supposed to be looking out for the community and sharing
out expertise after all.
Thanks,
~Jen
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| Author: | Stellar | | Posted: | Apr 17, 2024 11:17 | | Subject: | Re: add LEGO PaB website to stores | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, jennnifer writes:
| | In Suggestions, ej76az writes:
| | When clicking Buy All on a Wanted List and then clicking Auto-Select, only third-party
stores are listed. The price of a part is often (but not always) cheaper from
LEGO's PaB website than from any third-party store. Also, PaB shipping is
free if the order is at least $35, whereas shipping costs can really add up when
buying from third-party stores. LEGO has owned BL for almost half a decade.
Why is LEGO's PaB website not included among the stores on BL?
(I tried to search for this suggestion in the Forum but didn't find anything)
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Anyone have the data on what percentage of parts/colors/patterns available on
BrickLink is on the current PAB menu?
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They now have 15087 lots for sale, but only 14694 in stock. Bestsellers in stock
are 4180 lots.
| |
Also, I think the prices would become much higher if LEGO had to pay enough people
to ship every order as quickly and accurately as a good BL shop does.
~Jen
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| Author: | Stellar | | Posted: | Apr 17, 2024 04:45 | | Subject: | Re: 25000000- 25 million orders | | Viewed: | 63 times | | Topic: | General | |
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| In General, donja_nl writes:
| | I just got order 25000000 of Bricklink.
Quite a milestone.
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Awesome!
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| Author: | Stellar | | Posted: | Apr 16, 2024 16:06 | | Subject: | Re: Store suspended - Fees | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, popsicle writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | In Help, zorbanj writes:
| | This is the one bill I pay immediately, as soon as I receive it.
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Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.
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One feature that might be helpful here is the ability to pre-pay fees.
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+1
AutoPay set-up, as available with most other services today, might be nice too
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Many sites have automated billing yes, also they could implement more payment
methods with less fees that would bring more revenue for them...
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| Author: | Stellar | | Posted: | Apr 16, 2024 11:37 | | Subject: | Inventory Change Request for Set 41454-1 | | Viewed: | 22 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Change 1 Part Black {6628 Technic, Pin with Friction Ridges and Tow Ball (Undetermined Type) to 6628a Technic, Pin with Friction Ridges and Tow Ball with Round Pin Hole}
Comments from Submitter:
Multiple sealed sets
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| Author: | Stellar | | Posted: | Apr 16, 2024 05:57 | | Subject: | Re: Titanic Davits | | Viewed: | 47 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, Julius.thome writes:
| | Could anybody tell, me what are the names of the parts are, that the titanics
davits are made of? Some robot Arm stuff and a round 1 by 1 with a pin on top.
Thanks a lot in advance!
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These?
you can check the full inventory here:
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| Author: | Stellar | | Posted: | Apr 16, 2024 05:51 | | Subject: | 2 box versions of 41758-1 | | Viewed: | 55 times | | Topic: | Catalog | | Status: | Open | |
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|
Was sorting some of these sets and noticed there are 2 versions, the contents
are mirrored inside and the design of the calendar numbers is also mirrored,
got 18 of the top one and 22 of the bottom one.
Box item numbers are the same 6425718, but the code below the barcode is different.
124957-308 Top
124957-322 Bottom
Should a note on the catalog be put? And also I can upload photos of each box
to the original box entry.
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| Author: | Stellar | | Posted: | Apr 16, 2024 05:41 | | Subject: | Re: offsite payment method | | Viewed: | 42 times | | Topic: | Payment Methods | |
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| In Payment Methods, minifig.only writes:
| | I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:
"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."
So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
|
Even you got a reply from that email, that one is personal information that can't
be shared here on the forum.
PS: Saved your reply quoted.
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| Author: | Stellar | | Posted: | Apr 16, 2024 04:57 | | Subject: | Re: offsite payment method | | Viewed: | 34 times | | Topic: | Payment Methods | |
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| In Help, raf_use writes:
| | In Help, Stellar writes:
| | In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
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ehh, the problem is, I wrote to help desk first time in last december...
but you gave me an email address!! at last
I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
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You can find it again on the Terms of Service https://www.bricklink.com/v3/terms_of_service.page
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| Author: | Stellar | | Posted: | Apr 16, 2024 04:44 | | Subject: | Re: offsite payment method | | Viewed: | 33 times | | Topic: | Payment Methods | |
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| In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
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| Author: | Stellar | | Posted: | Apr 15, 2024 06:48 | | Subject: | Re: What is this piece for? | | Viewed: | 58 times | | Topic: | General | |
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| In General, SurplusParts writes:
| | I have been building 75379.
I for the life of me can't work out what the 2x4 black plate is for?
It doesn't show any use in the instructions and you can't see it in any
of the photos of the set anywhere.
Cheers
|
I think if you buy all the wave you can join the minifgis stands with the black
plate by the middle bottom.
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| Author: | Stellar | | Posted: | Apr 13, 2024 05:49 | | Subject: | Re: Window 1 x 4 x 5 with Hollow Studs Item 2493b | | Viewed: | 61 times | | Topic: | Colors | |
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| In Colors, zorbanj writes:
| | Here is a link to 3 photos of an unopened showing the hollow studs:
https://we.tl/t-JNTQuOAVix
I have a whole bunch of these unopened and they are all hollow studs. Let me
know if you need anything else.
In Colors, randyf writes:
| |
It most likely comes from one or more of the following sets:
https://www.bricklink.com/catalogItemIn.asp?P=2493&colorID=11&in=A
that currently contains
When someone can prove definitively that any of those sets came with the hollow-stud
version of the window, then we can update the inventories to show that. This
will then trigger the color "Black" to show up on the catalog page for
Cheers,
Randy
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| Author: | Stellar | | Posted: | Apr 12, 2024 07:31 | | Subject: | Re: Light & Sound | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Catalog, TheHatter13 writes:
| | Interestingly enough it does work in the keyword search just not in the main
banner search.
In Catalog, TheHatter13 writes:
| | The symbol & is not being parsed in the search engine so it stops reading the
string there.
|
|
Moving this thread to a Technical Issue.
Please report it here too:
https://www.bricklink.com/helpDesk.asp?helpDeskID=114
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| Author: | Stellar | | Posted: | Apr 12, 2024 07:29 | | Subject: | Re: Invoice. | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, MOCstore writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
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Thank you for your comment I have deleted all links and email addresses but I
still get the same message I have adjusted my massage template so that there
is no longer a link is that the right way?
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Update the invoice with a credit of 0.01 or editing the shipping a bit and try
again.
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| Author: | Stellar | | Posted: | Apr 12, 2024 07:28 | | Subject: | Re: US Tax Exemptions | | Viewed: | 55 times | | Topic: | Taxes | |
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| In Taxes, cosmicray writes:
| | Yesterday I received two messages from one of the BL CE accounts, informing me
that US sellers are now able to submit their reseller certificate, in order to
be allowed tax exempt purchases.
I'm seeing no announcement about this in the Community. Is this official
? Personally, I do not see myself making use of it going forward, as I don't
wish to acquire additional inventory.
Nita Rae
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Seems they added it to this page too:
https://www.bricklink.com/help.asp?helpID=2467
Maybe it is just implemented and want to verify a few users first to see it all
works good before a wide announcement.
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| Author: | Stellar | | Posted: | Apr 12, 2024 04:54 | | Subject: | Re: Invoice. | | Viewed: | 24 times | | Topic: | Technical Issues | |
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| In Technical Issues, MOCstore writes:
| | Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
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Does the order have any type of TAX: UK, USA, AU, NZ?
Do you have an email in your invoice comments or a link?
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| Author: | Stellar | | Posted: | Apr 12, 2024 04:30 | | Subject: | Re: Stickers Package Type | | Viewed: | 34 times | | Topic: | Catalog | |
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| In Catalog, Give.Me.A.Brick writes:
| | In Catalog, yorbrick writes:
| | In Catalog, Give.Me.A.Brick writes:
| | In Catalog, yorbrick writes:
| | In Catalog, Give.Me.A.Brick writes:
| | Sorry if I have missed something, but who and why is changing Stickers Package
Type from Weight To Volume Bound thus making Instant Checkout unavailable?
Thank you.
|
The sticker sheets I have appear to be a mixture of both volume and weight bound.
The majority of the volume bound ones have dimensions, but not all.
Ideally, these probably all should be volume bound. Or at least the larger ones
that might get creased more easily and/or not fit in a regular bubble mailer.
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All my orders ship in a box.
I set all my stickers' package type to Weight and that works for me.
When someone changes it to Volume Band (without dimensions) it disables Instant
Checkout, which is annoying.
I'm not sure why someone would that? It should be at store's discretion,
right?
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Volume bound for any parts with large dimensions makes sense to me, and it should
probably be consistent. Individual items are always at the store's discretion
as you can set them manually to weight or volume bound.
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For some years now, whenever I add a sticker to my Inventory I set Package Type
manually to Weight, and then when someone change it to Volume Bound it changes
my initial setting.
It shouldn't, should it?
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I think it shouldn't, report the behavior here please:
https://www.bricklink.com/helpDesk.asp?helpDeskID=114
| |
| | Of course, if the dimensions
are entered then the IC issue goes away.
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| Author: | Stellar | | Posted: | Apr 11, 2024 04:50 | | Subject: | Re: Merge alarm clocks | | Viewed: | 28 times | | Topic: | Catalog Requests | |
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| In Catalog Requests, TakeAbricK writes:
| | In Catalog Requests, Stellar writes:
| | In Catalog Requests, axaday writes:
| | In Catalog Requests, Saitobricks.ca writes:
| | In Catalog Requests, axaday writes:
| | In Catalog Requests, Saitobricks.ca writes:
| | Please merge,
into one entry, with diffent colour options.
Reason, all item are the same, only difference is colour.
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They have different part numbers.
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BL has ignored stuff like this before because it’s not worth the hassle.
But if you want to keep item numbers just add them as alternates.
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On closer inspection it is more than that. We don't have pictures of them
in box, but these listings are actually for Gear Sets. Those numbers are not
part numbers. They are product IDs.
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Some sets can have alternate IDs too:
There are many gear items that only change in color and have different entries,
if the ID is saved as an alternate then we don't loose anything.
Missing also for merge these:
The blue comes in 2 different packaging:
PD: Seems the press release images or the first units didn't have the logo
on the square
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You must have pressed the [Post] button a few seconds before I did 
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Indeed just a few!
For gear items like this maybe there could be an exception on printing color.
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