Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Apr 25, 2024 08:12 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 36 times | | Topic: | Colors | |
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I wonder what would that proof could look like....
An invoice from PAB with a line 'prototype part'?
Can someone give an actual example of proof of purchase that would be accepted
by BL?
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If bought from online PAB, then the paper invoice they send has all parts listed.
If instore PAB, maybe a photo of the PAB tower, although the majority of parts
I have ever seen on a PAB wall have already been common parts. Whereas online
PAB has had parts that were not (yet) released in the past.
It is more likely that they would be from one of the German warehouse type stores
or LEGOLAND builder stock than from PAB.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:46 | | Subject: | Re: Nougat Arms Actually Orange? | | Viewed: | 17 times | | Topic: | Help | |
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| In Help, BrickSix writes:
| | Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?
I've illustrated the issue with this crappy photo, but you see what I'm
getting at.
-Todd
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The lighting is bad, but they look like they could be nougat hands and medium
nougat arms or light nougat hands and nougat or medium nougat arms. It is a good
idea to photograph and compare them to something where you know the colours are
correct.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:42 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 30 times | | Topic: | Colors | |
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| In Colors, adpb writes:
| | Hello,
The Bricklink administration removed one of my selling listings. The reason was
that the parts were listed in a non existent color.
The part was actually a genuine lego part, listed in the correct color. Only
was it never released in an official set, so it does not show up in the color
guide in any set. Is it no longer allowed to list such parts? As far as i know
this type of parts could be obtained in a legal way from a pick a brick wall.
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They have removed parts that are not in official (retail set) colours, especially
minifigure parts, where they have been made by "night shift" workers
that then steal and sell them. I imagine that possibly legitimate parts have
been caught up in this.
https://www.bricklink.com/message.asp?ID=1322014
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:14 | | Subject: | Re: Come visit! | | Viewed: | 20 times | | Topic: | New Stores | |
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If they buyer did not answer you, you could still reply to his feedback something
like: "reached out to resolve if there was any issue but the buyer didn't
reply"
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The issue was "good prices". Anyone that cares enough to look into feedback
scores can see that the buyer that left the neutral feedback was an idiot.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 16:38 | | Subject: | Re: BLOCKED FROM WEBSITE | | Viewed: | 74 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | In Technical Issues, 9_lives_bricks writes:
| | Over a month ago, Bricklink blocked us from their website
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But, how then did you post this?
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I assume they were blocked from using the API. They still have buying and selling
privileges.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 11:27 | | Subject: | Re: Buyers Spend Limit | | Viewed: | 56 times | | Topic: | General | |
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| In General, grammasbricks writes:
| | Hi there,
Just looking for information on how to increase your buyers spend limit.
Thank you,
Grammas Bricks
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Do you mean the minimum order price (store minimum)? If so, it is under EDIT
STORE MANAGEMENT.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 11:21 | | Subject: | Re: What would you do? | | Viewed: | 33 times | | Topic: | Problem Order | |
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| | | | | But as far as shipping the whole thing back for a full refund - isn't that
EU law? I don't see that you have a choice here.
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Correct, and I accept returns. But as I offer an alternative solution, return
shipping costs would be on the account of the buyer. That's at least how
I see it. Would you agree in this situation?
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If the item is damaged, the buyer should not pay for the return. Whereas if it
is change of mind, they should pay for it as long as you have made it clear in
your terms that the buyer pays for unwanted item returns.
I also wouldn't want to have to switch out arms in an old torso as a buyer
of it. If the buyer says the torso cracked when switching the arm, then you should
also then have to replace that. You could send them a replacement torso and ask
them to ship the one with the cracked arm back to you (at your expense) if you
wanted to switch the arm out yourself.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 02:35 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 65 times | | Topic: | Buying | |
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| In Buying, Amazingly writes:
| | In Buying, yorbrick writes:
| | | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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I know but 3 NSS and you are suspended until it is resolved. Then you submit
proof and how long do you have to wait? One guy was waiting 3 weeks to reopen.
If they all did an NSS the bad stores would be gone more often.
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I don't know how long you have to wait. I know we get reports here of people
waiting multiple weeks, but I don't know how common that is. Similarly I
don't know how many buyers go on to complete a NSS after they start one,
especially when there is evidence a parcel was delivered or money has been refunded.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 11:12 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 75 times | | Topic: | Buying | |
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| | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 10:32 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 65 times | | Topic: | Buying | |
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| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
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Bricklink does support buyers in that it bans sellers if they have performance
issues reported and completed in the correct way by buyers. PayPal will refund
you if you make a complaint to them, as they are the one that deals with the
finance side (if you paid that way).
Bricklink also supports buyers through publishing feedback from previous customers.
If a seller obtains lots of negative feedback for issues before you buy, then
you are warned about it if you look at the feedback. The seller you bought from
had already received quite a bit of negative feedback before your order was placed
and would have had a low percentage rating. Did you look at it before you bought?
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| Author: | yorbrick | | Posted: | Apr 23, 2024 08:13 | | Subject: | Re: Creating a diagonal striped pole/block? | | Viewed: | 31 times | | Topic: | My Own Creation | |
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| In My Own Creation, toolman123 writes:
| | Hi there,
I am wanting to create a striped pole that would be used in a Christmas build
as a "North Pole". I wanted to create the stripes angled rather than
straight and then possibly put a light brick in the top surrounded by transparent/translucent
blue bricks. However, I am struggling to create the stripes in a cube.
Can anyone recommend the best way to do this, or suggest which brick number(s)
I could use?
Many thanks!
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The old macaroni bricks could be used staggered, so that might work, but it would
be rather large, much bigger than minifigure scale.
On a smaller scale, you could use one of these in white:
and wrap a long thin red sticker around it to create the candy cane effect. Or
use a red one and wrap a white sticker around it.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 04:55 | | Subject: | Re: Selling vintage sets with replica stickers? | | Viewed: | 53 times | | Topic: | Selling | |
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| | | - Is it acceptable / legal to offer vintage sets which use replica stickers?
(Of course with the explicit note in the offer listing that replicas were used.)
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Not really. At the very least they should be listed as incomplete sets, as they
are not complete if they are missing the original stickers. Personally, I think
the replica stickers should be removed so as not to cause confusion later on.
I think third party direct copy replacements for official LEGO parts to be problematic.
You know they are not original and you may say this when you sell them, but when
the next person comes to sell them, they might not have realised when they bought
it or they find it years later and sell it as having the original stickers, when
in reality they have replica or fake parts (as in copies of the genuine LEGO
items masquerading as the originals). In that sense, I find custom created items
that are different to genuine LEGO products less a problem, as they are not pretending
to be something that they are not and there should not be confusion as to whether
they are genuine.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 02:33 | | Subject: | Re: Updating Store Inventory Pricing | | Viewed: | 28 times | | Topic: | Price Guide | |
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| In Price Guide, Ladyandabrick writes:
| | Hey All
re: Update my store inventory section.
The following option can be selected:-
Make sale prices (and all tier prices) the base prices.
Round results to 2 decimals.
Does this option work across the whole store inventory by selecting the Current
Items for Sale pricing?
Thanks in advance to all.
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It works on whatever categories you select.
If you are not sure what you are doing, then download your inventory and close
your store before you try it. That way, you can restore if you mess up.
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| Author: | yorbrick | | Posted: | Apr 22, 2024 15:14 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 19 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
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Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
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Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now? I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward. Thank you so much for your help, it
is very appreciated!
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You have to refund the PayPal payment and ask the buyer to pay again using the
onsite button.
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| Author: | yorbrick | | Posted: | Apr 22, 2024 10:09 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, peregrinator writes:
| | In Problem Order, yorbrick writes:
| | If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
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Isn't there an option to cancel the order when the NSS is completed?
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It is more abut the bank here. They cannot tell whether an order is cancelled
on BL or not. However, if they are asking if it is cancelled, the buyer giving
a seller notice that they want to cancel (and the order has not been sent) then
it should be enough for the bank.
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| Author: | yorbrick | | Posted: | Apr 22, 2024 08:42 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 57 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
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That seller has been suspended for almost two weeks for "preventative action".
Did you pay by bank transfer through PayPal, or direct from your bank?
If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
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| Author: | yorbrick | | Posted: | Apr 19, 2024 11:14 | | Subject: | Re: Spam | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, popsicle writes:
| | Circling back to: https://www.bricklink.com/message.asp?ID=145974
Seems to me anyway, that simply restricting zero feedback members the use of
links in the forum, would immediately eliminate most current spam posts and deter
future ones. Haven’t been looking that close at these posts, but from what I’ve
seen, it’s presenting links they have as a common purpose or motivation. Removing
motivation is often a subtle yet effective tack in life.
Could be that it’s not all that simple, technically to implement. I don’t know,
but if doable, why not? Personally don't find the spam posts all that bothersome.
Many do though, and if there's an easy fix to tidy things up a bit...
-popsicle
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The spam posts tend to get removed really quite fast, at least at the times of
day when I see them (and report them). Links only work if people click on them.
If nobody clicks on them then there is no motivation to post more. Yet still
they post and post.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 15:47 | | Subject: | Re: Possible Scam?? | | Viewed: | 47 times | | Topic: | Selling | |
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| | | They then sent an email saying that they had sent the payment to me via email.
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I don't think it is possible to send money by email.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 10:52 | | Subject: | Re: add LEGO PaB website to stores | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, Ra writes:
| | In Suggestions, yorbrick writes:
| | | | Not to mention that stores on BL can not have more than one physical location
from which they ship from.
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That is for regular people and companies. I'm sure they could find a way
round if they wanted to do it. Such as having three different LEGO BL stores,
one for standard parts, one for bestsellers Europe and one for bestsellers North
America, or however many locations they ship from.
But it would still go back on what they said originally, and I think would damage
new parts sales from regular sellers who would then shift their stores completely
to brickowl. Moving both used and new parts sellers, moving customers and losing
BL fees.
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We don't know how lucrative PaB is, but I am sure it isn't just for the
benefit of lego enthusiasts. If TLG were to capture more actual sales then just
fees, I am sure they would be making more money then just fees alone. So if a
brick only costs a few cents to manufacture and they can capture the same profit
as PaB that will be more than 3-2% of what a part sells for on here.
Example:
PaB part cost to manufacture, 5 cents, sells for 10 cents that is 5 cent profit.
Where a seller sells that part at 10 cents TLG makes 2 cents (from a major seller).
Sure you can say but TLG has overhead, where? They are already manufacturing,
storing, sorting for sets and PaB so no additional overhead.
TLG has a global foot print, way more than any seller has on here along with
better shipping rate options.
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Sure they could try to capture more of the market for inividual new parts, but
at what long term cost? They cannot keep up with PAB standard as it is. PAB best
seller is OK for speed but that s relatively small inventory.
If they aim to kill small businesses selling on bricklink then there is little
point in owning bricklink. Longer term,it would be worse for sellers and buyers.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 07:46 | | Subject: | Re: Closing in on purple brick | | Viewed: | 50 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Made it. 
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Congratulations!
The downside is that it is even further to the next change.
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