Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | DDSEnt  | | Posted: | Apr 22, 2024 08:27 | | Subject: | Re: Changing Order Status to Paid.... | | Viewed: | 29 times | | Topic: | Payment Methods | |
|
| | Thanks for the help! |
| Author: | Nubs_Select | | Posted: | Apr 22, 2024 00:19 | | Subject: | Re: Changing Order Status to Paid.... | | Viewed: | 25 times | | Topic: | Payment Methods | |
|
| If the sale was to a state with sales tax it can only be paid onsite and cannot
be changed to paid
|
 |
| Author: | jbroman | | Posted: | Apr 21, 2024 22:01 | | Subject: | Re: Changing Order Status to Paid.... | | Viewed: | 32 times | | Topic: | Payment Methods | |
|
| In Payment Methods, DDSEnt writes:
| | Hi,
I would appreciate any help on changing my order status to "Paid" when
the buyer paid with a USPS Money Order.
1. My terms state that I accept payment with Money Order.
2. Customer placed order for kit
3. I invoiced order with shipping included.
4. Buyer send money order
5. I received money order
Can't change order status no matter what the previous status is. It does
not show any option for "Paid".
Thanks in advance!
|
You can change the shipping method using the edit order button (what looks like
two pieces of paper to the right of the order number).
If it’s to a buyer that is in a state that needs sales tax paid for, you can
not manually change to paid as BrickLink hasn’t received the tax payable.
You can only accept payment via an onsite method for those buyers.
|
|
| Author: | DDSEnt | | Posted: | Apr 21, 2024 18:40 | | Subject: | Re: Changing Order Status to Paid.... | | Viewed: | 39 times | | Topic: | Payment Methods | |
|
| I think I see the problem!
The buyer selected in the Payment Method "PayPal (Onsite)".
Is there a way to remedy this without canceling the order and having the buyer
place the order again?
Steve
|
|
| Author: | DDSEnt | | Posted: | Apr 21, 2024 16:41 | | Subject: | Changing Order Status to Paid.... | | Viewed: | 108 times | | Topic: | Payment Methods | |
|
| Hi,
I would appreciate any help on changing my order status to "Paid" when
the buyer paid with a USPS Money Order.
1. My terms state that I accept payment with Money Order.
2. Customer placed order for kit
3. I invoiced order with shipping included.
4. Buyer send money order
5. I received money order
Can't change order status no matter what the previous status is. It does
not show any option for "Paid".
Thanks in advance!
|
|
| Author: | Nubs_Select | | Posted: | Apr 19, 2024 00:28 | | Subject: | Re: Problems withPayPal (onsite) check out? | | Viewed: | 40 times | | Topic: | Payment Methods | |
|
| In Payment Methods, volant360 writes:
| | In Payment Methods, Nubs_Select writes:
| | In Payment Methods, brickconnector writes:
| | Is PayPal having problems? In my last 2 orders, the customers opted for PayPal
onsite, but because this apparently did not work, the Shipping Method says: Request
for invoice (backup method)
Are others also having this problem at the moment?
|
Try disconnecting your PayPal and reconnecting it
|
How do you disconnect it? I tried closing all sessions on my PayPal account and
then log in during checkout, but I still receive this error. I know nothing is
wrong on my side because a friend couldn't place an order either and I've
paid in 3 different places today without any problem.
|
The seller has to
|
|
| Author: | volant360 | | Posted: | Apr 19, 2024 00:17 | | Subject: | Re: Problems withPayPal (onsite) check out? | | Viewed: | 37 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Nubs_Select writes:
| | In Payment Methods, brickconnector writes:
| | Is PayPal having problems? In my last 2 orders, the customers opted for PayPal
onsite, but because this apparently did not work, the Shipping Method says: Request
for invoice (backup method)
Are others also having this problem at the moment?
|
Try disconnecting your PayPal and reconnecting it
|
How do you disconnect it? I tried closing all sessions on my PayPal account and
then log in during checkout, but I still receive this error. I know nothing is
wrong on my side because a friend couldn't place an order either and I've
paid in 3 different places today without any problem.
|
|
|
| Author: | Poncke | | Posted: | Apr 17, 2024 06:41 | | Subject: | Re: offsite payment method | | Viewed: | 34 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Stellar writes:
| |
Else you can try emailing them directly to bricklink@support.lego.com
|
THank you, that was helpful. Fingers crossed
|
| Author: | minifig.only | | Posted: | Apr 16, 2024 05:47 | | Subject: | Re: offsite payment method | | Viewed: | 37 times | | Topic: | Payment Methods | |
|
| Thank you for this super quick reaction.
If only the help desk worked like this.
|
|
| Author: | minifig.only | | Posted: | Apr 16, 2024 05:44 | | Subject: | Re: offsite payment method | | Viewed: | 58 times | | Topic: | Payment Methods | |
|
| I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:
"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."
So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 05:41 | | Subject: | Re: offsite payment method | | Viewed: | 44 times | | Topic: | Payment Methods | |
|
| In Payment Methods, minifig.only writes:
| | I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:
"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."
So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
|
Even you got a reply from that email, that one is personal information that can't
be shared here on the forum.
PS: Saved your reply quoted.
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 04:57 | | Subject: | Re: offsite payment method | | Viewed: | 36 times | | Topic: | Payment Methods | |
|
| In Help, raf_use writes:
| | In Help, Stellar writes:
| | In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
ehh, the problem is, I wrote to help desk first time in last december...
but you gave me an email address!! at last
I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
|
You can find it again on the Terms of Service  https://www.bricklink.com/v3/terms_of_service.page
|
|
| Author: | raf_use | | Posted: | Apr 16, 2024 04:55 | | Subject: | Re: offsite payment method | | Viewed: | 32 times | | Topic: | Payment Methods | |
|
| In Help, Stellar writes:
| | In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
ehh, the problem is, I wrote to help desk first time in last december...
but you gave me an email address!! at last
I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 04:44 | | Subject: | Re: offsite payment method | | Viewed: | 36 times | | Topic: | Payment Methods | |
|
| In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
|
| Author: | raf_use | | Posted: | Apr 16, 2024 04:21 | | Subject: | offsite payment method | | Viewed: | 125 times | | Topic: | Payment Methods | |
|
| Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
|
| Author: | brickconnector | | Posted: | Apr 10, 2024 15:50 | | Subject: | Re: Problems withPayPal (onsite) check out? | | Viewed: | 42 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Nubs_Select writes:
| | In Payment Methods, brickconnector writes:
| | Is PayPal having problems? In my last 2 orders, the customers opted for PayPal
onsite, but because this apparently did not work, the Shipping Method says: Request
for invoice (backup method)
Are others also having this problem at the moment?
|
Try disconnecting your PayPal and reconnecting it
|
Thank you, I have now done this and it seems to be working again.
|
|
| Author: | Nubs_Select | | Posted: | Apr 10, 2024 15:39 | | Subject: | Re: Problems withPayPal (onsite) check out? | | Viewed: | 34 times | | Topic: | Payment Methods | |
|
| In Payment Methods, brickconnector writes:
| | Is PayPal having problems? In my last 2 orders, the customers opted for PayPal
onsite, but because this apparently did not work, the Shipping Method says: Request
for invoice (backup method)
Are others also having this problem at the moment?
|
Try disconnecting your PayPal and reconnecting it
|
|
| Author: | brickconnector | | Posted: | Apr 10, 2024 15:36 | | Subject: | Problems withPayPal (onsite) check out? | | Viewed: | 90 times | | Topic: | Payment Methods | |
|
| Is PayPal having problems? In my last 2 orders, the customers opted for PayPal
onsite, but because this apparently did not work, the Shipping Method says: Request
for invoice (backup method)
Are others also having this problem at the moment?
|
| Author: | UAlchemy | | Posted: | Feb 29, 2024 14:26 | | Subject: | Re: PayPal won't let my Ukraine payment go throug | | Viewed: | 66 times | | Topic: | Payment Methods | |
|
| Hello, my Ukrainian customers have the same problem with PayPal payments. Did
you manage to resolve it? Any info would be helpful
|
| Author: | BrickScope | | Posted: | Feb 20, 2024 17:28 | | Subject: | Re: PayPal - guest checkout | | Viewed: | 50 times | | Topic: | Payment Methods | |
|
| In Payment Methods, BrickScope writes:
| | One of my buyers is having trouble getting PayPal to offer a Guest checkout option,
and he doesn't want to create a PayPal account. The only options he gets
when directed from BrickLink's pay now button are "sign in" and "create
an account". Anyone have ideas?
Zoe
|
Thanks, all. I learned something new and will check out Stripe.
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
USA, Oregon
Canada, Ontario
Ireland, Meath
Germany, Mecklenburg-Vorpommern
Spain, Comunidad Valenciana
Poland, w. Śląskie
Netherlands, Noord-Brabant
Ukraine, Lviv