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 Author: TtOoWwAa View Messages Posted By TtOoWwAa
 Posted: Jun 24, 2020 23:33
 Subject: Parts in new colors by set history
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 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hi,

Can we get a feature that tells us what year a part comes out in a new or previoustly
discontinued color for that part, or a previoustly discontinued color in general
(eg dark turqoise) and also the set that it comes in.

I say this because right now I have to wait for a new set to be on the web, look
closley at photos of it and see if there are any new part recolors, then I will
put it in a table with the part number, the color, the part name, the set it
comes in first, and the quandity.

Luckily Im only doing this with technic / sami-technic parts but as you might
imagine it is quite tedious.

I am aware that there is the NEW keyword bedide a part that has been released
in a new color however this does not tell us what set it comes in right away
because you can have a bricklink part catalog entry but the section "part appears
in" can be blank for a while,

I know that a load of people are interested in part recolors so I think this
feature would make the bricklink catalog a more powerful tool for lego fans!.

Any questions, leave a reply.
Thanks, SNIPE
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 20:29
 Subject: Re: Changing rules of feedback
 Viewed: 48 times
 Topic: Suggestions
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In Suggestions, tEoS writes:
  Recheck the facts, then reread your full report of the incident. Then maybe
you will see the error.

In Suggestions, Rick_S. writes:
  In Suggestions, tEoS writes:
  Buyer left neutral feedback = error in what you wrote

  Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.

Wrong again: it was negative, you notice the negative feedback they left for
Sludgemonster?

https://www.bricklink.com/feedback.asp?fdbType=2&p=mjsheller

and it seems this seller is pretty notorious in not being a great seller and
leaving retaliatory feedback too.

Yes buyer left neutral, but still does not excuse the negative left by the seller.
and the way the rules are written the seller could do nothing about it. since
the rules were very specific on what reasons feedback could be removed. and that
is what I want changed since they are not the only reasons, since retaliatory
feedback has been removed before and so forth. (in fact he has already contacted
the admins about getting the feedback removed)
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 20:11
 Subject: Re: Changing rules of feedback
 Viewed: 33 times
 Topic: Suggestions
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Recheck the facts, then reread your full report of the incident. Then maybe
you will see the error.

In Suggestions, Rick_S. writes:
  In Suggestions, tEoS writes:
  Buyer left neutral feedback = error in what you wrote

  Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.

Wrong again: it was negative, you notice the negative feedback they left for
Sludgemonster?

https://www.bricklink.com/feedback.asp?fdbType=2&p=mjsheller

and it seems this seller is pretty notorious in not being a great seller and
leaving retaliatory feedback too.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 18:14
 Subject: Re: Changing rules of feedback
 Viewed: 41 times
 Topic: Suggestions
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In Suggestions, Rick_S. writes:
  In Suggestions, SylvainLS writes:
  In Suggestions, Rick_S. writes:
  […]
ShakeyShuffle was a character.

But that doesn’t prevent a member using “ShackyShuffle” (with or without the
‘e’) for their ID here.

Are you Ricky Stratton from Silver Spoons?

Nope

Too bad. You wouldn’t gift me a million $ or two anyway?
 Author: edeevo View Messages Posted By edeevo
 Posted: Jun 24, 2020 18:00
 Subject: Re: Changing rules of feedback
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

I 'memba that member... they gave many Buyers quite the wild ride...

Life is Good.
~Ed.
 
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 17:53
 Subject: Re: Changing rules of feedback
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, Rick_S. writes:
  […]
ShakeyShuffle was a character.

But that doesn’t prevent a member using “ShackyShuffle” (with or without the
‘e’) for their ID here.

Are you Ricky Stratton from Silver Spoons?

Nope
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jun 24, 2020 17:04
 Subject: Re: Changing rules of feedback
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, Rick_S. writes:
  In Suggestions, infinibrix writes:
  In Suggestions, Rick_S. writes:
  
problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

But that’s just my point with the ebays feedback system Sellers can’t leave negative
feedback for buyers which means they can’t leave retaliatory feedback in any
shape or form! Meaning the buyer is able to give their honest opinion without
fear of retaliatory feedback!

It’s a change I’ve been calling for some time:-

https://www.bricklink.com/message.asp?ID=1168664

I feel its only important that we understand how a seller performs(Feedback wise!)
because it goes without saying that there will always be a few difficult customers
and its how sellers deal with those tricky customers that’s important and for
those customers that are impossibly unreasonable they can be reported and dealt
with by Bricklink!

While I do agree such a system would be useful it could also have drawbacks too.

Well every system has drawbacks but presumably the current system has big enough
drawbacks for you to warrant posting your concerns in the first place? Hopefully
any drawbacks you associate with the ebay system will be outweighed with what
you are already experiencing right now with the current system?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 16:57
 Subject: Re: Changing rules of feedback
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, Rick_S. writes:
  […]
ShakeyShuffle was a character.

But that doesn’t prevent a member using “ShackyShuffle” (with or without the
‘e’) for their ID here.

Are you Ricky Stratton from Silver Spoons?
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 16:35
 Subject: Re: Changing rules of feedback
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, tEoS writes:
  Was ShackyShuffle also HoL? I recall them having similar issues.

I don’t remember that name.
And, of course, the forum history has been long purged.

Not long ago, HouseOfLogos was still listed as a member (I’m not sure if they
were still registred but their name was searchable: I did search because I never
remember if it was Logo or Logos).
But now these members must have become BLUSERs: can’t buy, can’t sell, no reasons
to log in to accept the new ToS.
“Dust: this is carpet; carpet, this is dust. You’ll spend a long time together.”

ShakeyShuffle was a character.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 16:34
 Subject: Re: Changing rules of feedback
 Viewed: 29 times
 Topic: Suggestions
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In Suggestions, infinibrix writes:
  In Suggestions, Rick_S. writes:
  
problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

But that’s just my point with the ebays feedback system Sellers can’t leave negative
feedback for buyers which means they can’t leave retaliatory feedback in any
shape or form! Meaning the buyer is able to give their honest opinion without
fear of retaliatory feedback!

It’s a change I’ve been calling for some time:-

https://www.bricklink.com/message.asp?ID=1168664

I feel its only important that we understand how a seller performs(Feedback wise!)
because it goes without saying that there will always be a few difficult customers
and its how sellers deal with those tricky customers that’s important and for
those customers that are impossibly unreasonable they can be reported and dealt
with by Bricklink!

While I do agree such a system would be useful it could also have drawbacks too.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 16:31
 Subject: Re: Changing rules of feedback
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, tEoS writes:
  Buyer left neutral feedback = error in what you wrote

  Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.

Wrong again: it was negative, you notice the negative feedback they left for
Sludgemonster?

https://www.bricklink.com/feedback.asp?fdbType=2&p=mjsheller

and it seems this seller is pretty notorious in not being a great seller and
leaving retaliatory feedback too.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 16:15
 Subject: Re: Changing rules of feedback
 Viewed: 34 times
 Topic: Suggestions
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In Suggestions, tEoS writes:
  Was ShackyShuffle also HoL? I recall them having similar issues.

I don’t remember that name.
And, of course, the forum history has been long purged.

Not long ago, HouseOfLogos was still listed as a member (I’m not sure if they
were still registred but their name was searchable: I did search because I never
remember if it was Logo or Logos).
But now these members must have become BLUSERs: can’t buy, can’t sell, no reasons
to log in to accept the new ToS.
“Dust: this is carpet; carpet, this is dust. You’ll spend a long time together.”
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jun 24, 2020 16:07
 Subject: Re: Changing rules of feedback
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, Rick_S. writes:
  
problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

But that’s just my point with the ebays feedback system Sellers can’t leave negative
feedback for buyers which means they can’t leave retaliatory feedback in any
shape or form! Meaning the buyer is able to give their honest opinion without
fear of retaliatory feedback!

It’s a change I’ve been calling for some time:-

https://www.bricklink.com/message.asp?ID=1168664

I feel its only important that we understand how a seller performs(Feedback wise!)
because it goes without saying that there will always be a few difficult customers
and its how sellers deal with those tricky customers that’s important and for
those customers that are impossibly unreasonable they can be reported and dealt
with by Bricklink!
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 16:06
 Subject: Re: Changing rules of feedback
 Viewed: 29 times
 Topic: Suggestions
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Buyer left neutral feedback = error in what you wrote

  Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 16:03
 Subject: Re: Changing rules of feedback
 Viewed: 31 times
 Topic: Suggestions
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In Suggestions, tEoS writes:
  Get your facts straight. You even have an error in the incident.

You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.

The problem is not retaliatory feedback, it is with certain members.

  didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:

Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 15:54
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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Was ShackyShuffle also HoL? I recall them having similar issues.

  From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”

It took months for the admins to smooth them out.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 15:49
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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In Suggestions, Tracyd writes:
  […]
  I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.

From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”

It took months for the admins to smooth them out.
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 15:48
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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Get your facts straight. You even have an error in the incident.

You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.

The problem is not retaliatory feedback, it is with certain members.

  didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 24, 2020 15:34
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 15:03
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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In Suggestions, tEoS writes:
  Voted no. I don't believe this is the solution to the problem.

The problem, as I see it, is two-fold (or maybe more) and is related to human
behavior:

1) The desire to be viewed as perfect. Further derived from one's careful
approach to their online persona (ie: through Facebook, etc. where you only see
one's "good" side or positive achievements).

2) Inability to view one's mistakes as an opportunity to learn and grow.
Blames others for their own shortcomings. Ties into ego, above.

Of course, I think these are experienced in varying degrees by at least most
individuals. The more extreme of which behave in aggressive selling practices.

didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:

Buyer buys items from seller
Seller ships items, but then discovers he "forgot" 3 .07 cent tires
Seller decides to refund the .21 cents without contacting buyer and getting their
input
Buyer is miffed and rightly so and leaves negative feedback
Seller turns around and leaves negative feedback for the buyer even though the
buyer did nothing wrong
Buyer is unable to have feedback removed because of the current rules
Buyer goes with only option to remove feedback and that is to file an NSS
The NSS will get dropped since the buyer was refunded but not at his request.

As it goes do you feel it is justified for said buyer to have said negative feedback
even though they did nothing wrong to deserve it? do you believe it is ok for
anyone to leave retaliatory feedback because they got a deserved negative?
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 14:51
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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Voted no. I don't believe this is the solution to the problem.

The problem, as I see it, is two-fold (or maybe more) and is related to human
behavior:

1) The desire to be viewed as perfect. Further derived from one's careful
approach to their online persona (ie: through Facebook, etc. where you only see
one's "good" side or positive achievements).

2) Inability to view one's mistakes as an opportunity to learn and grow.
Blames others for their own shortcomings. Ties into ego, above.

Of course, I think these are experienced in varying degrees by at least most
individuals. The more extreme of which behave in aggressive selling practices.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 14:28
 Subject: Re: Changing rules of feedback
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, Admin_Russell writes:
  In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Yes, and it was a huge ordeal to get that store shut down. I have often thought
of establishing some kind of disciplinary board to handle these high profile
cases. But regardless of the mechanism, honest data from users would be a big
help.

If you want honest feedback from buyers, then remove feedback for buyers. That
way, they don't have anything to lose by being honest (not that a buyer's
feedback matters anyway). Buyers getting only positives like at ebay is pointless.
You might as well just use the buyer order count instead, it amounts to the same
thing and saves a seller the time of leaving positive feedback.

It would be nice though to have a buyer score based not on the feedback they
received, but the feedback they left. If a buyer continuously leaves negatives
or neutrals as they feel they have the power to do so with no comeback, then
they are the problem. It should not be anonymous either. If they leave a seller
a negative (or multiple negatives), then the seller should have the right to
ban them from continuing to purchase and continue to leave poor feedback. If
a buyer has a problem with say 1 in every 20 orders, then leaving negative feedback
on that scale is fine. However, if they claim they have negative experiences
in 1 in every 2 orders then I imagine they will get added to many stoplists and
should probably be banned themselves.

I think you have to be careful though, giving lots of power to buyers might actually
reduce standards. If a buyer says they have a problem and is probably going to
leave negative feedback anyway no matter what the seller does, then the seller
has no incentive to put things right. And in a similar way, if negatives become
more common and there is some threshold set then there is less of an incentive
to maintain an excellent record when good enough is still enough to keep selling.

I think there is a better way for you to maintain standards than through feedback
though and that is through NSS claims. Not completed ones, but claims. For example,
if a seller continually fails to deliver but refunds when caught and does this
time and time again, why are they allowed to continue getting away with it? Just
refunding when they get a complaint does not mean they are a good seller.

You could always have another box for buyers to fill in when leaving feedback
- asking did you get everything in your order in the stated condition. If a seller
gets below a certain percentage for those, they should be warned. If they continue
to get very low ratings, then they should be banned. Of course, it should only
count if a buyer fills in this information for all of their orders.

I'd disagree with that assumption, since right now the only negative feedback
I have is as a buyer and I did deserve it I failed in my obligation to the seller.

and as to feedback I have left as both a buyer and seller, they were deserved.
in fact in one case where I was the buyer my feedback along with others helped
to inform the public the seller was a serious problem and even then it took awhile
to get rid of them. https://www.bricklink.com/feedback.asp?viewType=&u=lego_police2
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 24, 2020 14:11
 Subject: Re: Changing rules of feedback
 Viewed: 47 times
 Topic: Suggestions
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In Suggestions, Admin_Russell writes:
  In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Yes, and it was a huge ordeal to get that store shut down. I have often thought
of establishing some kind of disciplinary board to handle these high profile
cases. But regardless of the mechanism, honest data from users would be a big
help.

If you want honest feedback from buyers, then remove feedback for buyers. That
way, they don't have anything to lose by being honest (not that a buyer's
feedback matters anyway). Buyers getting only positives like at ebay is pointless.
You might as well just use the buyer order count instead, it amounts to the same
thing and saves a seller the time of leaving positive feedback.

It would be nice though to have a buyer score based not on the feedback they
received, but the feedback they left. If a buyer continuously leaves negatives
or neutrals as they feel they have the power to do so with no comeback, then
they are the problem. It should not be anonymous either. If they leave a seller
a negative (or multiple negatives), then the seller should have the right to
ban them from continuing to purchase and continue to leave poor feedback. If
a buyer has a problem with say 1 in every 20 orders, then leaving negative feedback
on that scale is fine. However, if they claim they have negative experiences
in 1 in every 2 orders then I imagine they will get added to many stoplists and
should probably be banned themselves.

I think you have to be careful though, giving lots of power to buyers might actually
reduce standards. If a buyer says they have a problem and is probably going to
leave negative feedback anyway no matter what the seller does, then the seller
has no incentive to put things right. And in a similar way, if negatives become
more common and there is some threshold set then there is less of an incentive
to maintain an excellent record when good enough is still enough to keep selling.

I think there is a better way for you to maintain standards than through feedback
though and that is through NSS claims. Not completed ones, but claims. For example,
if a seller continually fails to deliver but refunds when caught and does this
time and time again, why are they allowed to continue getting away with it? Just
refunding when they get a complaint does not mean they are a good seller.

You could always have another box for buyers to fill in when leaving feedback
- asking did you get everything in your order in the stated condition. If a seller
gets below a certain percentage for those, they should be warned. If they continue
to get very low ratings, then they should be banned. Of course, it should only
count if a buyer fills in this information for all of their orders.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 24, 2020 13:20
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Yes, and it was a huge ordeal to get that store shut down. I have often thought
of establishing some kind of disciplinary board to handle these high profile
cases. But regardless of the mechanism, honest data from users would be a big
help.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 12:28
 Subject: Re: Changing rules of feedback
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In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

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