| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | calsbricks  | | Posted: | Sep 20, 2019 12:54 | | Subject: | Re: Layout | | Viewed: | 35 times | | Topic: | Suggestions | |
| In Suggestions, ihave36paws writes:
| | How can you change the Classic Layout. If you are going to make changes to things
it would be the new Layout.
We hate the way they removed the (My Order Note) line from under the order.
Now you have to travel way over to the right to see it, unless you have your
screen so small that you can't read it.
Please change it back.
|
You can do that yourself here;
That is at the top of your ofrder detail page. Is that what you meant?
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| Author: | ihave36paws | | Posted: | Sep 20, 2019 12:49 | | Subject: | Layout | | Viewed: | 110 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| How can you change the Classic Layout. If you are going to make changes to things
it would be the new Layout.
We hate the way they removed the (My Order Note) line from under the order.
Now you have to travel way over to the right to see it, unless you have your
screen so small that you can't read it.
Please change it back.
|
|
| Author: | Adjour | | Posted: | Sep 18, 2019 11:45 | | Subject: | Re: Request a Quote | | Viewed: | 78 times | | Topic: | Suggestions | |
| In Suggestions, Hurt writes:
| | In Suggestions, Adjour writes:
| | (Except that one dude in Korea that keeps asking for quotes and then cancelling,
we are on three now I think lol)
|
Haha 
May I suggest to also add gram (beside ounce) to your shipping table for international
shipment. Makes it easier if you don't need to use google to get an overview
of the weights 
|
Hahaha, that is a good suggestion. I forget that not everyone uses "freedom units"
Funny I've never thought of that because I've often had the same frustration
when buying from European sellers, but in reverse.
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| Author: | Hurt | | Posted: | Sep 18, 2019 10:31 | | Subject: | Re: Request a Quote | | Viewed: | 44 times | | Topic: | Suggestions | |
| In Suggestions, Adjour writes:
| | (Except that one dude in Korea that keeps asking for quotes and then cancelling,
we are on three now I think lol)
|
Haha
May I suggest to also add gram (beside ounce) to your shipping table for international
shipment. Makes it easier if you don't need to use google to get an overview
of the weights
|
|
| Author: | Adjour | | Posted: | Sep 18, 2019 10:11 | | Subject: | Re: Request a Quote | | Viewed: | 56 times | | Topic: | Suggestions | |
| In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia
|
I like this idea.
My store allows for quotes and very few people use it. (Except that one dude
in Korea that keeps asking for quotes and then cancelling, we are on three now
I think lol)
I do get lots of messages from buyers asking for quotes even though I have some
pretty direct shipping tables. So it's obvious they haven't even made
a cart yet.
So all in all I think the quote system is underused or misunderstood by buyers.
|
|
| Author: | yorbrick | | Posted: | Sep 18, 2019 04:22 | | Subject: | Re: Request a Quote | | Viewed: | 40 times | | Topic: | Suggestions | |
| In Suggestions, Brickwilbo writes:
| | In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
|
You can always use the Contact Store button and inquire about the shipping costs.
|
That doesn't necessarily work. There are light but high volume parts (like
some windscreens), so if you tell the seller the weight it can be misleading.
Then there are the sellers that have a shipping table based on weight, but refuse
to allow buyers to see the weight of a cart.
I'd like to see a "allows quotes" icon, or better still force all sellers
to allow quotes (better) or order cancellations (worse).
|
|
| Author: | Teup | | Posted: | Sep 17, 2019 13:18 | | Subject: | Re: Request a Quote | | Viewed: | 51 times | | Topic: | Suggestions | |
| In Suggestions, MidwestBrick writes:
| | In Suggestions, Teup writes:
| | In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia
|
Part of what you suggest exists: Stores with a thunderbolt icon have instant
checkout, which means that you see the grand total before you order. There isn't
an icon to distinguish quote sellers from non-quote sellers, however. But even
if there would be such an icon, I'm not sure it would do sellers justice,
as a non quote seller may have a very clear table of shipping costs, which could
be just as good or better than asking a quote.
|
I disagree and think it is a valid request to include an icon so shoppers know
they can get a quote from that store immediately instead of having to look for
it or go through the check-out phase.
Using IC is impossible to hit on every scenario and even sometimes the IC may
work, but a buyer still wants to use the Quote system because maybe the IC is
charging too much. There is nothing wrong with a buyer double-checking to see
if their order actually fits in a cheaper shipping option than what IC is calculating.
|
Those are problems of IC.. but a relevant point because it makes the thunderbolt
misleading. Maybe the system should be made such that if an order doesn't
qualify for IC, the seller by definition has to quote.
My IC works properly: It works on every order and the calculations are correct.
It is always possible to make IC work (if nothing else, you could even charge
1 rate for all orders, after all). But I agree it is not always desirable, for
those sellers who have very significant and unpredictable shipping charge fluctuations
because of a complicated postal service. I expect most of them will have no obligations
against quoting, so an obligatory quote alternative should be ok.. that way,
the thunderbolt is not misleading.
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| Author: | MidwestBrick | | Posted: | Sep 17, 2019 12:58 | | Subject: | Re: Request a Quote | | Viewed: | 48 times | | Topic: | Suggestions | |
| In Suggestions, Teup writes:
| | In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia
|
Part of what you suggest exists: Stores with a thunderbolt icon have instant
checkout, which means that you see the grand total before you order. There isn't
an icon to distinguish quote sellers from non-quote sellers, however. But even
if there would be such an icon, I'm not sure it would do sellers justice,
as a non quote seller may have a very clear table of shipping costs, which could
be just as good or better than asking a quote.
|
I disagree and think it is a valid request to include an icon so shoppers know
they can get a quote from that store immediately instead of having to look for
it or go through the check-out phase.
Using IC is impossible to hit on every scenario and even sometimes the IC may
work, but a buyer still wants to use the Quote system because maybe the IC is
charging too much. There is nothing wrong with a buyer double-checking to see
if their order actually fits in a cheaper shipping option than what IC is calculating.
|
|
| Author: | Brickwilbo | | Posted: | Sep 17, 2019 12:50 | | Subject: | Re: Request a Quote | | Viewed: | 43 times | | Topic: | Suggestions | |
| In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
|
You can always use the Contact Store button and inquire about the shipping costs.
| | Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia
|
|
|
| Author: | Teup | | Posted: | Sep 17, 2019 12:38 | | Subject: | Re: Request a Quote | | Viewed: | 43 times | | Topic: | Suggestions | |
| In Suggestions, kelmgo writes:
| | I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia
|
Part of what you suggest exists: Stores with a thunderbolt icon have instant
checkout, which means that you see the grand total before you order. There isn't
an icon to distinguish quote sellers from non-quote sellers, however. But even
if there would be such an icon, I'm not sure it would do sellers justice,
as a non quote seller may have a very clear table of shipping costs, which could
be just as good or better than asking a quote.
|
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