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 Author: jenwick View Messages Posted By jenwick
 Posted: Jun 5, 2020 08:59
 Subject: Re: One to watch out for: user PowerDroid
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 Topic: Selling
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Thanks for sharing.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jun 5, 2020 06:20
 Subject: Re: Item remove in order as seller?
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 Topic: Selling
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In Selling, Hunny1 writes:
  Hello,

When I check an order and see that I cannot deliver an item / lot, is it possible
to remove from order (and send updated invoice)?

Thanks!
Markus

You can make the request here, but the buyer has to accept:

https://www.bricklink.com/retractOrderItem.asp?utm_content=subnav
 Author: Hunny1 View Messages Posted By Hunny1
 Posted: Jun 5, 2020 06:08
 Subject: Item remove in order as seller?
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 Topic: Selling
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Hello,

When I check an order and see that I cannot deliver an item / lot, is it possible
to remove from order (and send updated invoice)?

Thanks!
Markus
 Author: Ellum View Messages Posted By Ellum
 Posted: Jun 5, 2020 05:59
 Subject: Help with clarification
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 Topic: Selling
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I tried to figure out what happens with the "notify new lot" when I add something
to my inventory as stockroom. I need to find out if it is possible to send notify
mails out when I make the stockroom items available for sale.

In my research I found this help page https://www.bricklink.com/help.asp?helpID=270
where the follwing is written:

Wanted List Notifications - If you add a new item into your inventory as a
stockroom item and later make it available by changing the stockroom option from
Yes to No, wanted notifications are not sent out automatically. They must be
sent out manually.


As far as I know and have experienced these notification mails are not sent out
automatically. I have always had to click the "notify x lots in your inventory"
that is shown under "My store" when I have added something to my inventory.

Is it a setting to have them sent automatically? If yes where do I do that?

Thank you in advance.
 Author: JRBricks View Messages Posted By JRBricks
 Posted: Jun 5, 2020 00:25
 Subject: Re: Is this a scam?
 Viewed: 67 times
 Topic: Selling
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In Selling, Adjour writes:
  In Selling, SeekNDestroy writes:
  Hello, I’m new selling on Bricklink and I have an item that I put up for sell.
This buyer is new with zero reviews. PayPal just sent me an email saying that
the funds are on hold and will be until PayPal confirms the order has been delivered...

Sounds a little fishy to me. Not sure if this has happened to anyone else?

If you are a new seller, paypal will hold your money until you've made some
sales to weed out scammers. Happens to new ebay sellers too.

And Ebay is switching to managed payments soon much like Amazon, meaning you
don’t get paid until proof of delivery. And even then they’ll direct deposit
your sales to you every so often. Let’s just hope Bricklink doesn’t go to this
system.
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 4, 2020 23:24
 Subject: Re: Is this a scam?
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 Topic: Selling
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In Selling, SeekNDestroy writes:
  Hello, I’m new selling on Bricklink and I have an item that I put up for sell.
This buyer is new with zero reviews. PayPal just sent me an email saying that
the funds are on hold and will be until PayPal confirms the order has been delivered...

Sounds a little fishy to me. Not sure if this has happened to anyone else?

If you are a new seller, paypal will hold your money until you've made some
sales to weed out scammers. Happens to new ebay sellers too.
 Author: SeekNDestroy View Messages Posted By SeekNDestroy
 Posted: Jun 4, 2020 22:58
 Subject: Is this a scam?
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 Topic: Selling
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Hello, I’m new selling on Bricklink and I have an item that I put up for sell.
This buyer is new with zero reviews. PayPal just sent me an email saying that
the funds are on hold and will be until PayPal confirms the order has been delivered...

Sounds a little fishy to me. Not sure if this has happened to anyone else?
 Author: Crafteewon View Messages Posted By Crafteewon
 Posted: Jun 4, 2020 21:29
 Subject: Re: One to watch out for: user PowerDroid
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 Topic: Selling
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In Selling, chetzler writes:
  Watch out for user PowerDroid.

He ordered and I shipped some Star Wars minifigs. He was upset that there were
no accessories. I explained that minifigures on BL do not come with accessories.
I pointed him to the inventories of the minifigs he ordered as well as the BL
minifig inventory policy. I even suggested he post in the forum to get some
community feedback. He dismissed all of the information I sent.

I might have been willing to work something out with him if he hadn't been
so stubborn. (For starters, he wouldn't even tell me what specific accessories
he thought should be included despite me mentioning it more than once). He demanded
a return label to ship the items back. I told him that I would refund if he
sent the items back. (Now, I'm more than willing to pay for return shipping
or re-ship missing/wrong parts if the mistake is mine, but I drew the line with
this buyer mostly because he was just stubborn and rude.)

That evening he leaves negative feedback and opens a PayPal claim. After PayPal
took their sweet time (nearly a month), they finally decided he should return
the items and then they'd refund him from my account when he sent them a
tracking number. So we wasted all this time for PayPal to tell him to do what
I was already willing to do in the first place.

Surprise, surprise when PayPal finally closed the case in my favor after he never
sent a tracking number despite telling me directly he would re-ship the items.

In summary user PowerDroid is rude, stubborn and untrustworthy. Do with that
information what you will.

P.S. he will been invited to this thread shortly, although I doubt he'll
show considering he didn't look at any of my other links.

Thanks for sharing. Stop list updated accordingly.
 Author: chetzler View Messages Posted By chetzler
 Posted: Jun 4, 2020 17:57
 Subject: One to watch out for: user PowerDroid
 Viewed: 191 times
 Topic: Selling
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Watch out for user PowerDroid.

He ordered and I shipped some Star Wars minifigs. He was upset that there were
no accessories. I explained that minifigures on BL do not come with accessories.
I pointed him to the inventories of the minifigs he ordered as well as the BL
minifig inventory policy. I even suggested he post in the forum to get some
community feedback. He dismissed all of the information I sent.

I might have been willing to work something out with him if he hadn't been
so stubborn. (For starters, he wouldn't even tell me what specific accessories
he thought should be included despite me mentioning it more than once). He demanded
a return label to ship the items back. I told him that I would refund if he
sent the items back. (Now, I'm more than willing to pay for return shipping
or re-ship missing/wrong parts if the mistake is mine, but I drew the line with
this buyer mostly because he was just stubborn and rude.)

That evening he leaves negative feedback and opens a PayPal claim. After PayPal
took their sweet time (nearly a month), they finally decided he should return
the items and then they'd refund him from my account when he sent them a
tracking number. So we wasted all this time for PayPal to tell him to do what
I was already willing to do in the first place.

Surprise, surprise when PayPal finally closed the case in my favor after he never
sent a tracking number despite telling me directly he would re-ship the items.

In summary user PowerDroid is rude, stubborn and untrustworthy. Do with that
information what you will.

P.S. he will been invited to this thread shortly, although I doubt he'll
show considering he didn't look at any of my other links.
 Author: NelisSolis View Messages Posted By NelisSolis
 Posted: Jun 4, 2020 17:30
 Subject: Re: Updated order no longer jumps to top?
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 Topic: Selling
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In Selling, Admin_Russell writes:
  In Selling, BrickBuy writes:
  In Selling, popsicle writes:
  In Selling, BrickBuy writes:
  When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

I haven't experienced or noticed this myself, Paul. But you right, an updated
order-received would jump to the top of the list, as a new order would.

I've no idea if it's the new way of doing things or a bug. I know that
there's been chatter about tweaking the order date not resetting with re-invoicing.
But additions to orders are another thing. Maybe there's a connection there,
unintentional?

I really wish I could offer more. I assume your settings haven't changed?
(see screenshot)

-Cory

I did not change my settings, it is likely an unintentional bug resulting from
the new system, I'll report it as a problem.

It was not intended, so this can be considered a bug.


I have experienced the same, but not with all orders that have multiple batches.
At the moment I have an order of 14 batches (first at May 31, 2020, last today)
in my store, which was sorted on the date/time of the last added batch. Maybe
there is something in the properties / shipping method / payment method that
triggers or prevent the correct sorting?
 Author: jbricks View Messages Posted By jbricks
 Posted: Jun 4, 2020 17:19
 Subject: Re: Updated order no longer jumps to top?
 Viewed: 16 times
 Topic: Selling
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this is happening longer then the last orderstatus update.

did not really consider it a bug, although annoying,

would be nice if it would go to the old, order gets on top when updated.

Regards,

In Selling, Admin_Russell writes:
  In Selling, BrickBuy writes:
  In Selling, popsicle writes:
  In Selling, BrickBuy writes:
  When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

I haven't experienced or noticed this myself, Paul. But you right, an updated
order-received would jump to the top of the list, as a new order would.

I've no idea if it's the new way of doing things or a bug. I know that
there's been chatter about tweaking the order date not resetting with re-invoicing.
But additions to orders are another thing. Maybe there's a connection there,
unintentional?

I really wish I could offer more. I assume your settings haven't changed?
(see screenshot)

-Cory

I did not change my settings, it is likely an unintentional bug resulting from
the new system, I'll report it as a problem.

It was not intended, so this can be considered a bug.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 4, 2020 17:09
 Subject: Re: Updated order no longer jumps to top?
 Viewed: 33 times
 Topic: Selling
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In Selling, BrickBuy writes:
  In Selling, popsicle writes:
  In Selling, BrickBuy writes:
  When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

I haven't experienced or noticed this myself, Paul. But you right, an updated
order-received would jump to the top of the list, as a new order would.

I've no idea if it's the new way of doing things or a bug. I know that
there's been chatter about tweaking the order date not resetting with re-invoicing.
But additions to orders are another thing. Maybe there's a connection there,
unintentional?

I really wish I could offer more. I assume your settings haven't changed?
(see screenshot)

-Cory

I did not change my settings, it is likely an unintentional bug resulting from
the new system, I'll report it as a problem.

It was not intended, so this can be considered a bug.
 Author: BrickBuy View Messages Posted By BrickBuy
 Posted: Jun 4, 2020 16:19
 Subject: Re: Updated order no longer jumps to top?
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 Topic: Selling
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In Selling, popsicle writes:
  In Selling, BrickBuy writes:
  When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

I haven't experienced or noticed this myself, Paul. But you right, an updated
order-received would jump to the top of the list, as a new order would.

I've no idea if it's the new way of doing things or a bug. I know that
there's been chatter about tweaking the order date not resetting with re-invoicing.
But additions to orders are another thing. Maybe there's a connection there,
unintentional?

I really wish I could offer more. I assume your settings haven't changed?
(see screenshot)

-Cory

I did not change my settings, it is likely an unintentional bug resulting from
the new system, I'll report it as a problem.
 Author: saucyeye View Messages Posted By saucyeye
 Posted: Jun 4, 2020 13:00
 Subject: Re: shipping box is grayed out
 Viewed: 23 times
 Topic: Selling
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Amazing, thank you!

In Selling, Brickwilbo writes:
  In Selling, saucyeye writes:
  There was another post on here about the shipping box being grayed out before
the invoice was sent, no real solution to the problem other than "contact the
buyer outside bricklink." I've had two orders this past week follow this
pattern, and it's a pain to make contact outside the site, arrange for payment,
etc. Are the admins looking into this? Certainly I'm not alone in wading
through the site bugs ever since the changes to the "orders received" page went
into effect. Anyone found a solution to this?

Thanks,
Andrew

Change the payment status to none with the Edit Order button.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jun 4, 2020 12:54
 Subject: Re: shipping box is grayed out
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 Topic: Selling
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In Selling, saucyeye writes:
  There was another post on here about the shipping box being grayed out before
the invoice was sent, no real solution to the problem other than "contact the
buyer outside bricklink." I've had two orders this past week follow this
pattern, and it's a pain to make contact outside the site, arrange for payment,
etc. Are the admins looking into this? Certainly I'm not alone in wading
through the site bugs ever since the changes to the "orders received" page went
into effect. Anyone found a solution to this?

Thanks,
Andrew

Change the payment status to none with the Edit Order button.
 Author: saucyeye View Messages Posted By saucyeye
 Posted: Jun 4, 2020 12:48
 Subject: shipping box is grayed out
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 Topic: Selling
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There was another post on here about the shipping box being grayed out before
the invoice was sent, no real solution to the problem other than "contact the
buyer outside bricklink." I've had two orders this past week follow this
pattern, and it's a pain to make contact outside the site, arrange for payment,
etc. Are the admins looking into this? Certainly I'm not alone in wading
through the site bugs ever since the changes to the "orders received" page went
into effect. Anyone found a solution to this?

Thanks,
Andrew
 Author: Dave83 View Messages Posted By Dave83
 Posted: Jun 4, 2020 01:41
 Subject: New items in store now!
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 Topic: Selling
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Arnhems Steentje has new items!

Come in and see all the new sets in store now!
We have some new series 20 minifigures!
And also some new sets and used ones.

Hope to see you soon!
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 3, 2020 18:55
 Subject: Re: Updated order no longer jumps to top?
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 Topic: Selling
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In Selling, BrickBuy writes:
  When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

I haven't experienced or noticed this myself, Paul. But you right, an updated
order-received would jump to the top of the list, as a new order would.

I've no idea if it's the new way of doing things or a bug. I know that
there's been chatter about tweaking the order date not resetting with re-invoicing.
But additions to orders are another thing. Maybe there's a connection there,
unintentional?

I really wish I could offer more. I assume your settings haven't changed?
(see screenshot)

-Cory
 
 Author: randyipp View Messages Posted By randyipp
 Posted: Jun 3, 2020 16:34
 Subject: Re: More and more errors in inventory
 Viewed: 34 times
 Topic: Selling
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In Selling, Adjour writes:
  In Selling, randyipp writes:
  In Selling, Adjour writes:
  Hi Russell,


I have never, ever used the retain feature and I'm having random sold out
lots going to the stockroom over the last week or two. Any ideas?

Crystal

This an old, common problem. Still would be nice to fix this bug though...

Thanks for that. Any tips on deleting them? Do I have to literally tick all the
boxes one at a time to delete them?

Yep, one by one. Sucks when I have things listed in the stockroom and I need
to check qty then check the box. Probably only check once a month though.
 Author: BrickBuy View Messages Posted By BrickBuy
 Posted: Jun 3, 2020 10:25
 Subject: Updated order no longer jumps to top?
 Viewed: 59 times
 Topic: Selling
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When an order was updated (added to), the order would go to the top of the list
in my seller view. Now this no longer happens, and this is very inconvenient.
Is this an error, or a recent "improvement"?
I would like to have an order that is updated go to the top of the list again.

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