Discussion Forum: Administrative
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 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Mar 2, 2022 18:34
 Subject: We Have a new Discussions Moderator
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hello everyone,

Today we officially appointed another BrickLink Discussions Moderator, member
Stellar:

https://www.bricklink.com/feedback.asp?u=Stellar

You can see his profile now on the Community Experts Page:

https://www.bricklink.com/v3/member/community_experts.page

Stellar has been active on BrickLink for many years and has a lot of experience
selling. He is also an avid Forum poster in a wide variety of Topics, most notably
those related to the catalog:

https://www.bricklink.com/messageStats.asp?msgUsername=stellar

In recent times he has been relating to our staff behind the scenes to resolve
some pain points in the Marketplace.

Please join me in welcoming Stellar to the Community Expert Program and to his
new position!
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Feb 21, 2022 21:10
 Subject: Enabling of B2B transactions for EU orders
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear all,

Today we have launched the ability for registered EU businesses to place business-to-business
(B2B) transactions on the Marketplace. This new feature will remove any VAT charges
for orders shipping to the EU.

In order to make use of this new feature, simply click on the 'Verify your
VAT ID' link under the Order Summary section to enter your valid VAT registration
number during checkout and VAT will be zeroed-out for applicable transactions.

If you are already an EU VAT-enabled business on BrickLink, your VAT ID will
be pre-populated and VAT zeroed-out when checking out, so you will not need to
enter it again.

Please let us know if you have any questions or concerns.
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Jan 12, 2022 12:20
 Subject: Studio to replace LDD Fan
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear all,

Today it is announced that LEGO® BrickLinkStudio will be replacing LEGO Digital
Designer as the LEGO Group’s official 3D building app.


We are of course very excited about this step but at the same time aware that
for some this may be a difficult transition.
Leading up to this announcement we have been in dialogue with current LDD and
Studio users in the community in an attempt to make the transition as smooth
as possible, hopefully that will be the case.

You can read the details on the LEGO Ambassador Network here:
https://lan.lego.com/news/overview/the-lego-group-will-focus-on-bricklink-studio-and-pull-back-support-for-lego%C2%AE-digital-designer-r301/

If you haven't already tried 3D building using Studio, do check it out!
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 10, 2022 23:20
 Subject: Transparent and Glow-in-Dark Minifigures
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink Sellers,

Over the past several months, we’ve seen a variety of Transparent and Glow-In-Dark
minifigures flood the market. We have determined these to be illegitimate LEGO
items, despite the fact that many of them are imprinted with the LEGO logo.

Of particular note are the Darth Vader minifigures, Batman, and other superheroes.

We will start removing these listings this week, both from the custom items section
and from listings under catalog entries. This includes whole minifigures and
minifigure parts. For those of you who regularly file Problem Item For Sale reports,
please add these to the things you screen for.

Thank you,

The BrickLink Team
 
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Jan 4, 2022 17:25
 Subject: EU distance selling - Online session
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink member,



We have recently launched a new feature enabling EU distance selling on the BrickLink
site. Because we have had a number of questions and concerns expressed from some
of you, we are setting up an online sessions to take you through the new guidelines
in more detail as well as addressing your concerns. The online session will take
place this Friday at 9-10 am PST



During the meeting you will have the option to write additional questions in
the session chat and have them answered directly in the session to the best of
our ability.



In order to participate in the session you will need to sign up, in order to
sign up, please write to CE_Tanja and share the email you would like to participate
with and we will invite you to the session. The deadline for signing up is Thursday
1/6 at 9 am PST.



There is a limit of 350 participants. Participation will be on a first come first
serve basis. We will be recording the session for those of you that are unable
to participate, this way you will be able to watch the recording afterwards.



Kind regards,

The BrickLink Marketplace team
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Dec 18, 2021 02:14
 Subject: Issues with placing orders
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear all,

We are currently working on fixing this issue. The solution is expected to be
delivered on Monday.

The current workaround for sellers is as follows:
Turning off the feature that has 'Handling cost rule' set up or removing
the handling fee settings and manually adding a handling fee. The easiest way
to keep track of this is to leave 1 domestic and 1 foreign shipping method.

We apologize for the inconvenience.

We will keep you updated.
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Dec 6, 2021 12:30
 Subject: Organizational change in BrickLink
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink Members,

When BrickLink was acquired by the LEGO Group in 2019, we did so with the vision
to get closer to our committed adult fans, and over the past two years, we’ve
invested greatly in supporting and developing BrickLink to better deliver on
your needs.

At the same time, we have seen a significant increase in the LEGO Group’s adult
audience, and we want to build strong, direct relationships with them. Given
BrickLink’s increasingly important role in being a voice for the AFOL community,
we see a need to bring BrickLink closer to the LEGO Group and ensure that their
valuable insights can influence the LEGO Group’s full adult strategy.

As part of the journey to bring BrickLink closer, Marvin Park, formally Vice
President of BrickLink, will become an external advisor, supporting us with his
experience and knowledge about BrickLink.

I would like to warmly thank Marvin for his contribution to BrickLink and the
LEGO Group. Marvin has brought forward a number of strong initiatives that have
been instrumental in shaping BrickLink and developing it to where it is today.
Since the acquisition, he has been dedicated to connecting BrickLink and the
LEGO Group together, while staying focused on creating value for the fans and
the LEGO Group.

The role as Head of BrickLink will be taken on by Casper Thingholm. Casper is
well-positioned to step into this role as he has been intimately involved with
BrickLink over the last two years. This, combined with his solid LEGO leadership
experience and his passion for the fan community, makes me confident that he
will lead the future integration in a smooth and seamless way and enable the
LEGO Group to strongly support BrickLink’s development.

With this change, we will foster closer collaboration, become even better at
developing products that will benefit BrickLink users, and strengthen the voice
of the community towards the LEGO Group.

In this transition and in the future, we are as committed as ever to serving
the AFOL community. Creating value for the BrickLink community and ensuring that
we are meeting their needs will continue to be our top priority and we look forward
to doing even more of that with this change.

Best wishes,
Julia Goldin
Chief Product & Marketing Officer at the LEGO Group
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Dec 2, 2021 13:37
 Subject: New BrickLink Community Experts Page
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hello everyone,

We have released a new version of an old page, the old "volunteer admin" page:

https://www.bricklink.com/v3/member/community_experts.page

The Hall of Fame is fully updated with the changes from this year and the Summer
of 2020. Please let us know if there are any mistakes or omissions.

Thank you!
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Nov 24, 2021 14:50
 Subject: EU Distance selling feature is now live!
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink Members,

We have released our Distance Selling feature for sellers who plan to or have
reached the EUR annual 10 000 distance sale of goods threshold. To see where
your current BrickLink sales totals are, you can download the order information
here:

https://www.bricklink.com/orderExcel.asp?orderType=received

To turn this feature on, navigate to your Store Settings page and enable distance
selling. You will be asked to enter your One Stop Shop (OSS) number:

https://ec.europa.eu/taxation_customs/business/vat/oss_en

or foreign VAT registration information and provide valid documentation. Once
enabled, the prices of your items will remain the same on your storefront, however
the VAT rate charged and collected will be changed to match the country’s rate
in which the buyer is located.

This has been implemented to comply with the new EU marketplace regulations.
For more information, please see the European Commission article on this topic
here:

https://ec.europa.eu/taxation_customs/business/vat/online-sellers_en

You can find additional guidance on the BrickLink EU Marketplace Changes Help
Page:

https://www.bricklink.com/help.asp?helpID=2517

This message will be sent via email to all sellers at the beginning of next week.
Please add any questions about this feature (along with any bug reports) to this
thread.

Thank you,

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jul 15, 2021 01:26
 Subject: Monthly maintenance will be a tad longer...
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,


This is to give notice that our monthly downtime for maintenance next week:

Wednesday, July 21 at 1:00 AM BrickLink Time / Eastern Time

will last for an extra 15 minutes.

Total planned downtime will be from 1:00 AM to 2:15 AM BrickLink Time.


Thank you,

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jul 14, 2021 07:21
 Subject: EU VAT Registration Guidelines
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
An email was sent out a few hours ago concerning the new requirements for EU
sellers regarding VAT registration. I am reposting the email here for those who
may have missed it.


Email Preview: Action may be required if you have reached the new EU VAT distance
sales of goods threshold in the preceding 12 months EU VAT Registration Guidelines



Dear BrickLink member,

Following the implementation of the new EU VAT e-commerce rules for online marketplaces,
BrickLink is asking each seller who has reached, or expects to reach, the new
EUR 10 000 distance sales of goods threshold for the preceding 12 months to ensure
they are compliant with their EU VAT registration obligations and provide proof
of registration.

Changes at a glance:

• The previous thresholds for distance sales of goods to buyers in other EU Member
States (EUR 35 000 or 100 000, depending on the Member State) has been abolished
and replaced by a new EU-wide threshold of EUR 10 000.

• Below this threshold, you can continue to apply the domestic rules for VAT
on your cross-border sales. If your sales are above this threshold, you are liable
for VAT in the Member State where your buyers are located. Alternatively, you
can register for the One Stop Shop (OSS) – where you can register for VAT in
one Member State and pay the VAT due in other Member States.

• For more information, please see the European Commission article on this topic
here: https://ec.europa.eu/taxation_customs/business/vat/online-sellers_en

What this means for you:

• If your sales in the preceding 12 months are above the new EUR 10 000 distance
sales of goods threshold, you will need to register for the OSS or in each individual
EU Member State where you sell on BrickLink.

• If BrickLink determines or receives notification that you are not meeting your
VAT obligations within 30 days after receiving this notice, this will result
in the suspension of your selling abilities on BrickLink.

• Once registered for VAT, you will need to enter a valid VAT and/or OSS registration
number in your Store Settings page within the Management tab and enable VAT in
your settings.

This material has been prepared for informational purposes only, and is not intended
to provide, and should not be relied on for advice. Please speak with a tax professional
if you have any questions about your tax obligations. BrickLink does not assume
any responsibility in terms of determining or notifying sellers about their VAT
registration obligations.

Thank You,

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jul 11, 2021 23:25
 Subject: Forum spam
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

Because of the severe nature of the spam in our Forum today, we will need to
take steps to prevent excessive posting from new members. In the past we have
not placed limits because we wanted to keep the door open to new members who
may have issues that are not resolved with one or two posts.

Obviously, it's going to take some time to cancel all the spam from today.
Please bear with us, and contact me personally if you have any idea who you think
is behind this attack.

Thank you.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 30, 2021 20:53
 Subject: New EU Marketplace Tax Solution is Now Live
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hello everyone,

We have just launched the new EU Marketplace Tax Solution and have confirmed
that it is working. Please report any bugs or unusual behavior to the Help Desk
(customersupport@bricklink.com) or reply to this message.

Here are the relevant Help Center pages:

EU Marketplace FAQ:

https://www.bricklink.com/help.asp?helpID=2518


Official Help Page:

https://www.bricklink.com/help.asp?helpID=2517


Thank you,

The BrickLink Team
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Jun 29, 2021 18:14
 Subject: BricLink Designer Program change to crowdfund
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Over the past weeks, we’ve been working hard alongside the fan designers to finish
the details for the BrickLink Designer Program projects. Unfortunately, due to
unforeseen complexities, we didn’t quite get there with Mountain View Observatory.
This has caused us to have to change things a bit.


We're sorry to share that Mountain View Observatory won’t be available for
pre-order in Round 1 of crowdfunding after all. This isn’t what we or the fan
designer had hoped for. However, before we can offer a project for crowdfunding,
we must make sure it’s completely ready.


Mountain View Observatory is still in the program; it will be added to one of
the later crowdfunding rounds. We’ll let you know which one when we announce
the Round 2 candidates.


All other projects in the first round of crowdfunding will be available for pre-order
as we previously announced.


The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 24, 2021 16:59
 Subject: Terms of Service Update
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

On July 1, to accompany the EU VAT Marketplace implementation, we will be making
a few small changes to our Terms of Service. The changes are listed here:

From the General Terms:

4. General Statements Regarding Fees and Taxes:

Simply becoming a registered user on the Site is free and BrickLink does not
charge you any fees for simply being a registered user.
Of course, as a Buyer of an item from a Seller, you must pay the Seller for the
item you purchase from the Seller.

In addition, certain US states require marketplace facilitators such as BrickLink
to collect sales tax directly from the Buyer. If the shipping address for an
order is in one of these states, state sales tax will be applied to the order
regardless of where the Seller is located. Due to technical complexity and the
need for accurate recordkeeping, BrickLink may restrict the type of payment methods
available for all such orders.

Sellers are subject to pricing and payment terms in the Seller Terms (as defined
below).
Designers are subject to pricing and payment terms in the Designer Terms (as
defined below).


Will now read:

4. General Statements Regarding Fees and Taxes:

Simply becoming a registered user on the Site is free and BrickLink does not
charge you any fees for simply being a registered user.
Of course, as a Buyer of an item from a Seller, you must pay the Seller for the
item you purchase from the Seller.

In addition, certain countries and regions require marketplaces such as
BrickLink to collect and remit transaction taxes (e.g. sales tax, VAT, GST, etc.)
directly from the Buyer. If the shipping address for an order is in one of these
countries or regions, transaction tax may be applied to the order. Due to technical
complexity and the need for accurate recordkeeping, BrickLink may restrict the
type of payment methods available for all such orders.


Sellers are subject to pricing and payment terms in the Seller Terms (as defined
below).
Designers are subject to pricing and payment terms in the Designer Terms (as
defined below).



From the Seller Terms:

1.3.9 Value Added Tax (VAT):

If you have enabled VAT in your store, your fees due to BrickLink will be based
on the sum of the order net prices for the items in the order, which net prices
exclude VAT (i.e., we do not charge Fees on VAT amounts). If you are a VAT-registered
Seller in the EU, you must enable VAT in your store and submit your VAT ID to
the Site. All submitted VAT IDs will be verified electronically and the VAT ID
and the registered name of the store will be displayed on the store front. If
you are a Seller in the EU who has not enabled VAT in your store, a VAT charge
will be added to your bill for all BrickLink fees you incur on the Site. The
percentage of VAT will be determined by the national VAT rate of your country.
VAT-enabled stores will need to handle VAT through self-accounting practices.

Will now read:

1.3.9 Value Added Tax (VAT) and similar taxes on Fees:

Where applicable, VAT will be applied on fees charged by BrickLink. If
you have enabled VAT in your store, your fees due to BrickLink will be based
on the sum of the order net prices for the items in the order, which net prices
exclude VAT (i.e., we do not charge Fees on VAT amounts).



**************************************************************

1.4 Tax Obligations:

In addition to paying taxes on BrickLink fees, you are responsible for handling
all applicable taxes on the items that you sell from your store. However, for
orders shipping to an address in certain US states, BrickLink will collect sales
tax directly from the Buyer.


Will now read:

1.4 Tax Obligations:

In addition to paying taxes on BrickLink fees, you are responsible for
handling all applicable taxes on sales from your store. However, for orders shipping
to an address in certain countries or regions where BrickLink is subject to marketplace
legislation, BrickLink will collect and remit transaction taxes (e.g. sales tax,
VAT, GST, etc.) directly from the Buyer.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 23, 2021 14:23
 Subject: BrickLink and the new EU VAT e-commerce rules
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
BrickLink VAT Changes Due to new EU VAT e-commerce Rules

Dear BrickLink members,

Following the introduction of the new rules for online marketplaces, BrickLink
will enable its VAT collection for goods imported into the European Union (EU)
on July 1, 2021 to comply with the new EU VAT Marketplace rules. Below is an
overview of these changes:

Changes at a glance:

1) EU buyers will see VAT exclusive prices from non-EU sellers and EU buyers
will see VAT inclusive prices from VAT-registered EU sellers.

2) BrickLink will collect and remit VAT on orders delivered to EU addresses imported
into their EU Member State from a non-EU country up to a value of €150 (not including
additional costs i.e. shipping insurance, etc.). For orders over €150 imported
to their EU Member State, the seller/buyer may need to pay VAT consistent with
the import country’s standard VAT rate as part of clearing the goods through
customs.

3) EU VAT will be added during the checkout process (where applicable) and at
the receipt of the final invoice and will not be included in the item price.

4) Where BrickLink is responsible for collecting VAT on orders sent to an EU
delivery address, this amount will be shown separately at checkout.

5) EU sellers that sell more than €10,000 of goods within the EU (but excluding
domestic transactions) per year will be required to be VAT registered in each
EU Member State it sells to or will need to register for the One Stop Shop (OSS)
scheme.


What this means for sellers:

1) If you are a non-EU seller and you want to sell goods to EU buyers, you will
need to opt-in to BrickLink’s on-site payment method.

2) In case of refunds, we encourage sellers to use the BrickLink refund feature
to ensure the correct amount of VAT gets refunded. The refund page can be accessed
from the Issue Refund link on the order detail page.

3) Sellers should list the items in their inventory exclusive of VAT and any
other taxes/fees to ensure price consistency in the Price Guide.

More information will be posted on dedicated Help and FAQ pages closer to the
release date.

Thank you,

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 9, 2021 12:13
 Subject: Sales Tax - Colorado, Florida, Kansas
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hello everyone,

We haven't "turned on" a state in a while, but we're giving notice that
we will start collecting sales tax in the following three states on these dates:

Colorado - June 15

Florida - July 1

Kansas - July 1


Please consult this chart for the latest information on sales tax:

https://www.bricklink.com/help.asp?helpID=2503


Thank you,

The BrickLink Team
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: May 31, 2021 12:03
 Subject: Marketplace Panel meeting minutes
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

Please find the minutes from the first Marketplace Panel meeting.


Minutes from the first Marketplace Panel meeting May 20th. 2021



Agenda

- Panel member introductions

- Marketplace panel program presentation

- Workshop

- BrickLink vision

- Marketplace plan 2021 & Prioritization discussion

- Next steps



Ad. 1 Panel member introductions

We have selected the initial panel members based on criteria such as: Having
both buyers and sellers represented, BrickLink experience, ability to engage
in constructive dialogues about the future of BrickLink and ability to consider
the greater good for the BrickLink sellers and buyers.

The initial panel members are:

Constructibles, SimplyBricks, Dcarmine, Calsbricks, Erkiles, Legoman77, Faro,
BrickCoast

During this first part, all panel members introduced themselves and it is clear
that this is a diverse, multitalented group that are all passionate about BrickLink.

No doubt that this select group will be a fantastic first Marketplace panel.



Ad 2. Marketplace panel program presentation

The structure of the program had been shared with the panel ahead of the meeting,
so in this session, we mainly dug into the basics of the program and collaboration
principles:

4 annual meetings with an opportunity to impact the future development of the
BrickLink Marketplace

Between the meetings we will collaborate through a Teams channel, making it possible
for us to engage outside the meetings as well.

We aim to increase the number of members in the panel to a max of 14 people throughout
the next 1-2 years.

We will invite new members to the Panel annually, to ensure fresh perspectives
by shifting 50% of the panel members with new members meeting above criteria.
We will be promoting the opportunity to sign up for the panel in Q1 2022.

In our collaboration, we will be looking to the future as opposed to the past.

We will be mindful of one another in the dialogues we have, remembering that
we are all in this with the best of intentions.



This panel is focused on the Marketplace specifically. There will be other initiatives
similar to this one, that focus on e.g. Studio, The Catalog, etc.



Ad 3. Workshop

This being the first Panel meeting, we felt a need to make sure we got the frustrations
out of every one’s system, in order to be able to focus on the future of BrickLink,
as opposed to being stuck in the past. This was done in a workshop where everyone
was able to share frustrations but also the things, they love about BrickLink.



Ad 4. BrickLink vision

Marvin Park shared thoughts related to the vision and mission of BrickLink as
a platform through which LEGO fans can also realize their dream designs. As for
the long-term roadmap, it was highlighted how BrickLink marketplace and Studio
can evolve to meet diverse needs of the AFOL community and become an integral
part of the entire LEGO ecosystem.



Ad 5. Marketplace plan 2021 & Prioritization discussion

BrickLink’s new Senior Product Manager Stephen Wilhelm presented the current
Marketplace roadmap. This roadmap is now mainly focused on development related
to VAT compliance rules (initiatives that we are bound to by law and that we
are not able to de-prioritize) and initiatives intended to support e.g., the
ability to lower response rate for new seller verifications, etc. There are several
user experience related initiatives the BrickLink Marketplace team plans to work
on, but we are looking to the Marketplace Panel members to help us prioritize
what enhancements would provide the most value.

Aside from above, several focus areas that we have picked up based on input from
the BrickLink members in general were presented with the intention to prioritize
them. We were not able to finish the prioritization discussions completely at
this meeting, but a couple of things were highlighted as being critical to prioritize:

Seller tools (e.g., Inventory management, store management, seller page updates)

Continue modernization of the BrickLink platform. This is already ongoing, but
we aim to apply more resources later this year.

A few less critical but still impactful areas were introduced:

Telephone support and the ability to have expert engagers to reach out to

Order Item Refund Request (OIRR) & Refund enhancement

Rewriting storefront pages to support mobile / native.

Provide BrickLink shipping methods (preferably one shipping cost per customer)

Overhaul/update payment processes

The above list varies greatly in level of complexity, and we will need to take
all input in to consideration in upcoming plans. Status on above and long-term
plans will be shared in minutes from the next Panel meeting.

A few other things we will be looking in to due to the input from the panel:

Ability for Sellers to make use of BrickLink’s access to Google Analytics.

On-site payment and why some sellers choose not to use this option.

Shipping price calculations based on zones instead of weight (US specific)



Ad 6. Next steps

It was decided to disclose the BrickLink panel members to the general BrickLink
membership base, this is not to be seen as an invitation to reach out to the
panel members directly with input for the Panel
, but a way to be transparent
about who is in the panel as per the request of many members. Any ill manor
targeted directly at the Panel members may result in abandonment from BrickLink.



We need everyone’s input!

We have recently taken input from all BrickLink members in the survey, and we
take input regularly in the NPS survey, this input has already played a huge
part in shaping the focus for BrickLink in general and will be part of shaping
the future of BrickLink also.

During the upcoming Panel meetings, we might come across items to prioritize
that are not straight forward, in terms of defining what is best for the majority
of BrickLink members, in these cases, we will have a poll among the members in
general in order to ensure solid facts to back the decisions.



Upcoming meetings

The next meetings are planned for August and November.



Reflections

No doubt that we are blessed to have members on BrickLink that are prepared to
spend hours in their busy lives, participating in dialogue to make sure that
we have the best outside-in perspective we can when deciding how to prioritize
our efforts on BrickLink going forward. This is not something we have been able
to prioritize to the same extent in the past (hence numerous understandable frustrations),
but it is something that we are committed to prioritizing going forward!

BrickLink members, you can be proud of your Panel members, they did an amazing
job in representing you. Everyone spoke freely about critical issues to be addressed,
this is highly appreciated because then we won't have to waste time (mis)interpreting
this and we can get moving on the things that matter.

We hope that you will read this and share any feedback you might have, in this
topic or directly to ce_tanja. We have just started this journey and we are happy
to take your input to the process and adjust along the way.



Thank you!

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 17, 2021 22:18
 Subject: Last minute announcement regarding Brexit
 Viewed: 454 times
 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

As we announced here:

https://www.bricklink.com/message.asp?ID=1270750

there is downtime scheduled for tomorrow (Tuesday) from 1:00 PM to 2:30 PM EDT
(BrickLink time).

At this point, the Brexit release is a GO.

Thanks,

The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 13, 2021 20:42
 Subject: Site Downtime and the Brexit Deployment
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

Last week we announced our Brexit marketplace solution, which is due for release
on Tuesday, May 18. This is considered a major deployment and will require site
downtime.

https://www.bricklink.com/message.asp?ID=1269534

To avoid having two scheduled downtimes within a short period, we have consolidated
the regularly scheduled monthly maintenance downtime with the Brexit release.
This extended downtime is scheduled for Tuesday from 1:00 PM to 2:30 PM EDT (BrickLink
time).

In case the Brexit deployment is further delayed, we will still carry out the
monthly maintenance at 1:00 PM, but the total downtime will last only one hour
instead of 90 minutes.

Thanks for your patience,

The BrickLink Team
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: May 12, 2021 09:49
 Subject: LEGO Certified Professional program-hiring!
 Viewed: 354 times
 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink Members,

I thought it might be interesting to some of you (especially Russian and Mexican
members) to know that The AFOL Engagement team within The LEGO Group is looking
for candidates for two new LEGO Certified Professional positions in Russia and
Mexico.

You can read much more about this here: https://www.lego.com/da-dk/aboutus/new-lego-certified-professionals.

/Tanja
 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: May 10, 2021 04:03
 Subject: BrickLink Marketplace Panel
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 Topic: Administrative
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

We are launching a new initiative on BrickLink called the Marketplace Panel,
the initiative aims to achieve an outside-in driven approach to decision making. 

In 4 annual Panel sessions, the purpose is to:

- Ensure and improved prioritization of tasks (development, bug fixes, etc.)
within the Marketplace team, in order to reflect the needs in the Seller and
Buyer community as much as possible.

- To investigate opportunities for improvements to the current setup of the Marketplace.

- To pressure test new opportunities, concepts, legislative requirements, etc. 

- Build future strategic plans for the Marketplace

To start out with, we have invited 8 Sellers and Buyers, going forward it will
be possible for all to sign up for Panel participation (we will have a limit
of 10 members per year though).

We have great expectations for this initiative and hopefully this is something
that more people will want to take part in going forward.


The first Panel meeting will take place on May 20th. We will be sharing minutes
with all of you after each of the 4 annual meetings. 


The BrickLink Team
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 7, 2021 02:48
 Subject: BrickLink Marketplace Changes Due to Brexit
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 Topic: Administrative
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Dear BrickLink members,

Starting Tuesday May 11, BrickLink will enable VAT collection for goods imported
into the UK and Northern Ireland to comply with the new Brexit marketplace rules.
Below is an overview of what this will entail.

Changes at a glance:

* The UK will be excluded from the EU country list and will have its own VAT
regime (like Norway). UK buyers will see VAT exclusive prices from EU sellers
and EU buyers will see VAT exclusive prices from UK sellers. UK buyers will see
VAT inclusive prices from UK sellers only.

* BrickLink will collect and remit VAT on orders up to a value of £135 imported
into the UK and sold to consumers. There will no longer be a VAT exemption for
small consignments up to £15. In this case, the payment method will be restricted
to onsite methods only.

* UK VAT will be added during the checkout process or at the receipt of the final
invoice and will not be included in the item price.

* Where BrickLink is responsible for collecting VAT on orders sent to a UK delivery
address, this amount will be shown separately at checkout.


What this means for you:

* For each qualified transaction, BrickLink will provide a separate VAT invoice
that can be used as proof to customs that VAT has been sufficiently collected.

* In case of refunds, we encourage sellers to use the BrickLink refund feature
to ensure the correct amount of VAT gets refunded. The refund page can be accessed
from the Issue Refund link on the order detail page.

* If you are a non-UK seller and you want to sell goods to UK buyers, you should
opt in to at least one of BrickLink’s onsite payment methods.


An email with this same communication will be sent out later today. For additional
information, please refer to our new Brexit Marketplace Changes Help Page:


https://www.bricklink.com/help.asp?helpID=2514


Thank you,

The BrickLink Team