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 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 16, 2021 13:47
 Subject: Re: Lego land Boats - 4010 & 4005
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 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, hpoort writes:
  […]
You need the
 
Part No: x149  Name: Boat, Keel Weighted 8 x 2 x 4
* 
x149 Boat, Keel Weighted 8 x 2 x 4
Parts: Boat
to stabilize the boat in your bathtub or pond. Playing
with those boats in the bath tub is amongst my earliest childhood memories. The
boy next door I played along with even had a battery powered motor attached to
these. Haven't seen that in the catalog. Don't even know it that was
real LEGO.

I think the tab at the bottom is some kind of standard attachment because I have
seen pictures of boats with different motors attached to that tab but never found/seen
a matching LEGO motor.
(That was just in passing that I saw the pictures.  I’m not an expert in motors
for model boats.)
 Author: hpoort View Messages Posted By hpoort
 Posted: Jun 16, 2021 13:30
 Subject: Re: Angle to assemble the colosseum
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 Topic: Help
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hpoort (410)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
In Help, lumanaya writes:
  Hi,
I have some issues to find the perfect angle to make the stands fits with the
rest of the construction on the Studio software. I tried to use the "connect"
tool but it doesn't solve my problem. Does someone have a solution to help
me?

lumanaya

PS : Sorry for my english

The Studio forum is at https://forum.bricklink.com/index.php

You can write in French if English is hard for you. We are an international community
so you might even get a response in French.
 Author: lumanaya View Messages Posted By lumanaya
 Posted: Jun 16, 2021 13:12
 Subject: Angle to assemble the colosseum
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lumanaya (0)

Location:  France, Hauts-de-France
Member Since Contact Type Status
Jun 12, 2021 Contact Member Buyer
Buying Privileges - OK
Hi,
I have some issues to find the perfect angle to make the stands fits with the
rest of the construction on the Studio software. I tried to use the "connect"
tool but it doesn't solve my problem. Does someone have a solution to help
me?

lumanaya

PS : Sorry for my english
 
 Author: hpoort View Messages Posted By hpoort
 Posted: Jun 16, 2021 13:01
 Subject: Re: Lego land Boats - 4010 & 4005
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 Topic: Help
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hpoort (410)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
In Help, algisby writes:
  Dear Community
Is there any experience in removing the floor sections from the hulls on 4010
and 4005?
Are they clicked into place and 'need pressure' or a tool using a certain
method for disassembly or could they possible be glued/heat formed into place
with no hope of removal. 4010 in particular has 2 holes in 2 adjacent studs for
some reason that might allow a long thin prong tool access to a internal clip
but am loathed to attempt until I know more. 4005 has no such design.
Any advice no matter how small appreciated.
Many Thanks
Al

Assuming you are talking about
 
Part No: x146c01  Name: Boat, Hull Smooth Middle 8 x 6 x 3 1/3 with Light Gray Deck
* 
x146c01 Boat, Hull Smooth Middle 8 x 6 x 3 1/3 with Light Gray Deck
Parts: Boat
in sets like
 
Set No: 4005  Name: Tug Boat
* 
4005-1 (Inv) Tug Boat
62 Parts, 1 Minifigure, 1982
Sets: Boat
: those are
formed in the factory as to be water and air tight as these boats are intended
to actually float.

You need the
 
Part No: x149  Name: Boat, Keel Weighted 8 x 2 x 4
* 
x149 Boat, Keel Weighted 8 x 2 x 4
Parts: Boat
to stabilize the boat in your bathtub or pond. Playing
with those boats in the bath tub is amongst my earliest childhood memories. The
boy next door I played along with even had a battery powered motor attached to
these. Haven't seen that in the catalog. Don't even know it that was
real LEGO.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 16, 2021 13:01
 Subject: Re: Shift Key?
 Viewed: 29 times
 Topic: Help
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peregrinator (762)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, TimsBrickHouse writes:
  Am i just crazy to think that the shift key does not work in Inventory list of
BL.
Example. I just want to put lets say just mini-figs on sale, why in the world
do i have to hit each tic box? Why cant i just hit the first one hold shift and
hit the last one.

Am i missing something? It works for me everywhere else outside of BL

Definitely view your inventory by Item Type and you'll be able to select
all of the minifigures by checking just one box.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Jun 16, 2021 12:45
 Subject: Re: Shift Key?
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 Topic: Help
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tons_of_bricks (12700)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Help, TimsBrickHouse writes:
  Am i just crazy to think that the shift key does not work in Inventory list of
BL.
Example. I just want to put lets say just mini-figs on sale, why in the world
do i have to hit each tic box? Why cant i just hit the first one hold shift and
hit the last one.

Am i missing something? It works for me everywhere else outside of BL

This won't answer your original question (hpoort explained that well enough),
but to do what you put in your example, all you have to do is go to inventory,
then sort by item type, check the boxes for everything except minifigures, then
under the "Update Inventory", select the "update availability" and put them in
the stockroom.
 Author: hpoort View Messages Posted By hpoort
 Posted: Jun 16, 2021 12:39
 Subject: Re: Shift Key?
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 Topic: Help
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hpoort (410)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
In Help, TimsBrickHouse writes:
  Am i just crazy to think that the shift key does not work in Inventory list of
BL.
Example. I just want to put lets say just mini-figs on sale, why in the world
do i have to hit each tic box? Why cant i just hit the first one hold shift and
hit the last one.

Am i missing something? It works for me everywhere else outside of BL

It is a technical issue that you will find on almost every web interface.

[Ctrl] and [Shift] only work to extend a selection if the data is contained in
a single control, usually a list control. What you are looking at on Bricklink
is a web page, basically an entire text document, not a single list control.
The web report just contains a bunch of essentially non-related checkbox controls.
Your browser would not have a clue how to interpret your [Shift+Click] other
than to select the text from point A to point B, which may or may not include
the entire set of checkbox controls.

I don't know the seller interface, but on various other pages on Bricklink
at the very top of your list of checkboxes, there is an extra checkbox to click
for [Select all].
 Author: WildBricks View Messages Posted By WildBricks
 Posted: Jun 16, 2021 12:22
 Subject: Re: Enough with the incomplete refunds!
 Viewed: 80 times
 Topic: Technical Issues
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WildBricks (6245)

Location:  USA, Georgia
Member Since Contact Type Status
May 9, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Bricks GA
  that when issuing a refund, sellers have to calculate the total amount with tax,
issue the refund through BL and BL will automatically separate the tax part and
the seller will only be debited of the actual part amount?

I wish sellers would know the proper procedure for a refund, and that BL would
communicate it clearly (and as intrusively as they communicate how invoices should
be paid...). I think I'll start putting that info when I email sellers about
missing parts.


About 1/3 of the time the BL refund system throws up an error and won't process
the refund. At first I would simply re-submit and keep trying until the refund
finally went through. But, sometimes PP has pushed the refund, but BL doesn't
see that it has been accepted and continues to throw up errors all while refunding
the money over, and over, and over again. Now I try once and if I get an error
I go straight to PP and issue the refund through their system. I don't always
remember the tax issue, so hopefully this thread will help keep that top of mind
for me.
 Author: TimsBrickHouse View Messages Posted By TimsBrickHouse
 Posted: Jun 16, 2021 11:53
 Subject: Re: Shift Key?
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 Topic: Help
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TimsBrickHouse (1255)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tim's Brick House
In Help, TimsBrickHouse writes:
  Am i just crazy to think that the shift key does not work in Inventory list of
BL.
Example. I just want to put lets say just mini-figs on sale, why in the world
do i have to hit each tic box? Why cant i just hit the first one hold shift and
hit the last one.

Am i missing something? It works for me everywhere else outside of BL


No one knows?
 Author: unrealuser View Messages Posted By unrealuser
 Posted: Jun 16, 2021 06:37
 Subject: Re: Unfair Non Shipping Seller Alert!!!
 Viewed: 71 times
 Topic: Help
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unrealuser (2618)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
In Help, Brickwilbo writes:
  In Help, UnrealUser_ writes:
  This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.

Always respond to the NSS in the comments section of the NSS.
Send Admin proof of the refund:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122

Thanks!!
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jun 16, 2021 06:35
 Subject: Re: Unfair Non Shipping Seller Alert!!!
 Viewed: 58 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, UnrealUser_ writes:
  This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.

Always respond to the NSS in the comments section of the NSS.
Send Admin proof of the refund:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
 Author: unrealuser View Messages Posted By unrealuser
 Posted: Jun 16, 2021 05:32
 Subject: Unfair Non Shipping Seller Alert!!!
 Viewed: 171 times
 Topic: Help
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unrealuser (2618)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.
 Author: algisby View Messages Posted By algisby
 Posted: Jun 16, 2021 04:57
 Subject: Lego land Boats - 4010 & 4005
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 Topic: Help
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algisby (28)

Location:  Italy, Veneto
Member Since Contact Type Status
Dec 31, 2018 Contact Member Buyer
Buying Privileges - OK
Dear Community
Is there any experience in removing the floor sections from the hulls on 4010
and 4005?
Are they clicked into place and 'need pressure' or a tool using a certain
method for disassembly or could they possible be glued/heat formed into place
with no hope of removal. 4010 in particular has 2 holes in 2 adjacent studs for
some reason that might allow a long thin prong tool access to a internal clip
but am loathed to attempt until I know more. 4005 has no such design.
Any advice no matter how small appreciated.
Many Thanks
Al
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 16, 2021 02:41
 Subject: Re: invoice is paid, store closed after
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, TomThys0 writes:
  […]
It has been almost 3 weeks and I have send 2 messages already, In BrickLink it
still says not read. I am getting bored🤣 I need some bricks to get my build
back on.

BL messages can be received by e-mail and thus read but not “read” as a BL message.

That being said, 3 weeks, no answers, and you already paid: file an NSS, https://www.bricklink.com/retractOrder.asp

That should at least wake up the seller.
 Author: TomThys0 View Messages Posted By TomThys0
 Posted: Jun 16, 2021 02:33
 Subject: Re: invoice is paid, store closed after
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TomThys0 (154)

Location:  Belgium
Member Since Contact Type Status
Jun 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MAGNUS BRICKSHOP
In Help, wildchicken13 writes:
  In Help, TomThys0 writes:
  Hello,

28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.

But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?

Sellers occasionally close their shop to catch up on orders or for other reasons.
I wouldn't be too worried. Has the seller shipped the order yet? It's
been more than two weeks. If not, I would send them a message.


It has been almost 3 weeks and I have send 2 messages already, In BrickLink it
still says not read. I am getting bored🤣 I need some bricks to get my build
back on.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 15, 2021 22:32
 Subject: Re: "Send Message" button appears to be broken
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 Topic: Technical Issues
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peregrinator (762)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, Admin_Russell writes:
  In Technical Issues, peregrinator writes:
  The "Send Message" button in the BL Messages system doesn't appear to be
working properly - it doesn't submit the form.

Can you try it again? We had a slight bump with the messaging system this afternoon.

Yes, it appears to work now. Thanks!
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jun 15, 2021 22:25
 Subject: Re: "Send Message" button appears to be broken
 Viewed: 43 times
 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, peregrinator writes:
  The "Send Message" button in the BL Messages system doesn't appear to be
working properly - it doesn't submit the form.

Can you try it again? We had a slight bump with the messaging system this afternoon.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 15, 2021 21:55
 Subject: "Send Message" button appears to be broken
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 Topic: Technical Issues
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peregrinator (762)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
The "Send Message" button in the BL Messages system doesn't appear to be
working properly - it doesn't submit the form.
 Author: TimsBrickHouse View Messages Posted By TimsBrickHouse
 Posted: Jun 15, 2021 17:06
 Subject: Shift Key?
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 Topic: Help
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TimsBrickHouse (1255)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tim's Brick House
Am i just crazy to think that the shift key does not work in Inventory list of
BL.
Example. I just want to put lets say just mini-figs on sale, why in the world
do i have to hit each tic box? Why cant i just hit the first one hold shift and
hit the last one.

Am i missing something? It works for me everywhere else outside of BL
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Jun 15, 2021 16:44
 Subject: You have 1order(s) in OrderCancellationReque
 Viewed: 81 times
 Topic: Technical Issues
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Erikmax (12140)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
Hi

I now had several times that I got this message on top of my list of orders received.
However clicking on " 1 order" what supposes to link to this order does not
help to get there and there is nothing in my selection when filtered on OCR.

Is this a technical issue or am I doing something wrong and how can I trace this
order?

Erik
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 15, 2021 13:19
 Subject: Re: invoice is paid, store closed after
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 Topic: Help
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wildchicken13 (875)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, TomThys0 writes:
  Hello,

28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.

But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?

Sellers occasionally close their shop to catch up on orders or for other reasons.
I wouldn't be too worried. Has the seller shipped the order yet? It's
been more than two weeks. If not, I would send them a message.
 Author: TomThys0 View Messages Posted By TomThys0
 Posted: Jun 15, 2021 13:14
 Subject: invoice is paid, store closed after
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 Topic: Help
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TomThys0 (154)

Location:  Belgium
Member Since Contact Type Status
Jun 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MAGNUS BRICKSHOP
Hello,

28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.

But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?
 Author: TDH_Bricks View Messages Posted By TDH_Bricks
 Posted: Jun 15, 2021 12:25
 Subject: UK Quote
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 Topic: Help
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TDH_Bricks (6417)

Location:  Czech Republic, Královéhradecký Kraj
Member Since Contact Type Status
Feb 1, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TDH Bricks
Hello,
it looks like the Quote Request form for UK RFQs is not working correctly. I
have similar issue on 2 quotes already.

The first issue is I can add shipping costs only once and no further change or
add of additional costs is possible. All results in to following message: This
Quote can not be updated because all numbers had been updated already.

In addition, the Quote calculation is different in the line on the list of all
Quotes Received page and on the Quote details page. Here is an example:

Calculation in the line of the list of all Quotes Received page is correct and
shows:
Order Total: 1,384.88
Shipping: 433.12
Final Total: 1,818.00
Tax BL collected: 363.60
Grand Total: 2,181.60

In case I go to Quote detail page I can see following:
Item Total: 1,384.88
Shipping: 433.12
Est. United Kingdom VAT: 363.60
Grand Total: 2,545.20 (!!!!!)

As you can see the GRAND TOTAL is different. For Quote to Buyer is used the wrong
number from Quote detail page. It looks like the UK VAT is calculated twice there.

Any idea what to do with this?
Thanks in adavance for any help.

 Author: FigBits View Messages Posted By FigBits
 Posted: Jun 15, 2021 11:04
 Subject: Re: How do I cancel an order?
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FigBits (3552)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Help, QuarkyBricks writes:
  In Help, FigBits writes:
  Buyer wants to cancel. I'm fine with that.

I go to the Problem Order page for that order. There is no option on there to
cancel it.


Make sure the order is in a status that can be canceled.

https://www.bricklink.com/help.asp?helpID=74&q=status


Thanks.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 15, 2021 10:59
 Subject: Re: How do I cancel an order?
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peregrinator (762)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, FigBits writes:
  Buyer wants to cancel. I'm fine with that.

I go to the Problem Order page for that order. There is no option on there to
cancel it.

What's the current status of the order?

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