Discussion Forum: Help
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

View Thread Re: Lego land Boats - 4010 & 4005 - SylvainLS (46)
[...] I think the tab at the bottom is some kind of standard attachment because I have seen pictures of boats with different motors attached to that tab but never found/seen [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Angle to assemble the colosseum - hpoort (410)
[...] The Studio forum is at (URL) You can write in French if English is hard for you. We are an international community so you might even get a response in French.
(35 months ago, Jun 16, 2021, to Help)
View Thread Angle to assemble the colosseum - lumanaya (0)
Hi, I have some issues to find the perfect angle to make the stands fits with the rest of the construction on the Studio software. I tried to use the "connect" tool but it doesn't [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Lego land Boats - 4010 & 4005 - hpoort (410)
[...] Assuming you are talking about (Part x146c01) in sets like (Set 4005-1): those are formed in the factory as to be water and air tight as these boats are intended to actually [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Shift Key? - peregrinator (762)
[...] Definitely view your inventory by Item Type and you'll be able to select all of the minifigures by checking just one box.
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Shift Key? - tons_of_bricks (12699)
[...] This won't answer your original question (hpoort explained that well enough), but to do what you put in your example, all you have to do is go to inventory, [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Shift Key? - hpoort (410)
[...] It is a technical issue that you will find on almost every web interface. [Ctrl] and [Shift] only work to extend a selection if the data is contained in a single control, [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Enough with the incomplete refunds! - WildBricks (6243)
[...] About 1/3 of the time the BL refund system throws up an error and won't process the refund. At first I would simply re-submit and keep trying until the refund finally [...]
(35 months ago, Jun 16, 2021, to Technical Issues)
View Thread Re: Shift Key? - TimsBrickHouse (1255)
[...] No one knows?
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Unfair Non Shipping Seller Alert!!! - unrealuser (2618)
[...] Thanks!!
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Unfair Non Shipping Seller Alert!!! - Brickwilbo (1534)
[...] Always respond to the NSS in the comments section of the NSS. Send Admin proof of the refund: (URL)
(35 months ago, Jun 16, 2021, to Help)
View Thread Unfair Non Shipping Seller Alert!!! - unrealuser (2618)
This person bought one piece at my store, selected a letter without tracking or insurance. He did not yet received the order and put me on NSS. Obvouisly I did send it, he doesn't [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Lego land Boats - 4010 & 4005 - algisby (28)
Dear Community Is there any experience in removing the floor sections from the hulls on 4010 and 4005? Are they clicked into place and 'need pressure' or a tool using [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: invoice is paid, store closed after - SylvainLS (46)
[...] BL messages can be received by e-mail and thus read but not “read” as a BL message. That being said, 3 weeks, no answers, and you already paid: file an NSS, (URL) That [...]
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: invoice is paid, store closed after - TomThys0 (154)
[...] It has been almost 3 weeks and I have send 2 messages already, In BrickLink it still says not read. I am getting bored🤣 I need some bricks to get my build back on.
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: "Send Message" button appears to be broken - peregrinator (762)
[...] Yes, it appears to work now. Thanks!
(35 months ago, Jun 15, 2021, to Technical Issues)
View Thread Re: "Send Message" button appears to be broken - Admin_Russell
[...] Can you try it again? We had a slight bump with the messaging system this afternoon.
(35 months ago, Jun 15, 2021, to Technical Issues)
View Thread "Send Message" button appears to be broken - peregrinator (762)
The "Send Message" button in the BL Messages system doesn't appear to be working properly - it doesn't submit the form.
(35 months ago, Jun 15, 2021, to Technical Issues)
View Thread Shift Key? - TimsBrickHouse (1255)
Am i just crazy to think that the shift key does not work in Inventory list of BL. Example. I just want to put lets say just mini-figs on sale, why in the world do i have to [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread You have 1order(s) in OrderCancellationReque - Erikmax (12138)
Hi I now had several times that I got this message on top of my list of orders received. However clicking on " 1 order" what supposes to link to this order does not help to [...]
(35 months ago, Jun 15, 2021, to Technical Issues)
View Thread Re: invoice is paid, store closed after - wildchicken13 (875)
[...] Sellers occasionally close their shop to catch up on orders or for other reasons. I wouldn't be too worried. Has the seller shipped the order yet? It's been more [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread invoice is paid, store closed after - TomThys0 (154)
Hello, 28th of May I ordered at this shop, the same day I received the invoice and I paid immediately. And status changed automatically to ready. But 31st of May they closed [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread UK Quote - TDH_Bricks (6416)
Hello, it looks like the Quote Request form for UK RFQs is not working correctly. I have similar issue on 2 quotes already. The first issue is I can add shipping costs only once [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: How do I cancel an order? - FigBits (3552)
[...] Thanks.
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: How do I cancel an order? - peregrinator (762)
[...] What's the current status of the order?
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: How do I cancel an order? - QuarkyBricks (1277)
[...] Make sure the order is in a status that can be canceled. (URL)
(35 months ago, Jun 15, 2021, to Help)
View Thread How do I cancel an order? - FigBits (3552)
Buyer wants to cancel. I'm fine with that. I go to the Problem Order page for that order. There is no option on there to cancel it.
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: What are these? - justonebrick (148)
[...] Thank you- y'all are good at this!
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: What are these? - Brickitty (6425)
[...] (Part 3626bpb0010) (Part 41983c01)
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: What are these? - wildchicken13 (875)
[...] Okay, in all seriousness: (Part 30078,31) Lucky find! I don't know about the figure.
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: What are these? - wildchicken13 (875)
[...] (Part 3811,6) (Part 3001,7)
(35 months ago, Jun 15, 2021, to Help)
View Thread New UK CN22 - calsbricks (8493)
If not registered for VAT what should go in the VAT registration box? Thanks. Not applicable or not registered - are we allowed to do that? or are the new silly rules about registering [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread What are these? - justonebrick (148)
Sorting through some yard sale bricks, I tried to guess where these parts would be listed but my guesses are not so good. Anybody know what these are? Thanks!
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: Best way to sell an incomplete set? - Cosmos42 (7)
Thank you both for the quick replies! Time to go make a shopping list... Happy bricking! In Help, MrPetovan writes: [...]
(35 months ago, Jun 15, 2021, to Help)
View Thread Re: pneumatic is air tight? - 1974 (744)
[...] [...] Same thing. Block the air inlet and it should be hard to pull out. Not hard = leaky part If in doubt just try to MOC up something similar to a set and see if [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: pneumatic is air tight? - tec (61)
[...] how to test it in extension?
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: pneumatic is air tight? - 1974 (744)
[...] [...] Yes, it should. It's not a hydralic piston (fluids can't be compressed), but a penumatic piston (gas, can be compressed) But you should [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: pneumatic is air tight? - hpoort (410)
[...] Just close the little pipe vent with your thumb and press the cylinder. It should not move.
(35 months ago, Jun 14, 2021, to Help)
View Thread pneumatic is air tight? - tec (61)
Can air escape from pneumatic cylinders (I mean: internally, around the rod)? How to test it? (Set 5108-1)
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: New Reindeer in Stud.io? - SylvainLS (46)
[...] The dedicated forum for Studio and PartDesigner is (URL) (hover over the red Studio icon on every page, then click “Studio Forum”). Please search the forum for [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread New Reindeer in Stud.io? - mustang1272 (17)
Does anyone know if the new Reindeer element (69060) is available in Stud.io? Or how to find it? I tried searching by name, part/design number and just looking through [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: Best way to sell an incomplete set? - MrPetovan (925)
What Wildchicken13 said is already pretty complete about the choice to complete the set or not. I personally enjoy completing sets but I've seen several listings where sellers [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: Best way to sell an incomplete set? - wildchicken13 (875)
[...] Nice find! Some enjoy completing sets, but if you're just looking to get the most bang for your buck, then you'll have to do a bit of analysis. How much did you [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Best way to sell an incomplete set? - Cosmos42 (7)
I’ve never sold a used set before, and could use some advice. I just scored Hogwarts Castle (4842) at a yard sale, and put it together only to discover that it’s missing [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - wildchicken13 (875)
[...] Hello Joerg, The problem with the "Easy Buy" function is that there are no filters/parameters. All you can do is click "Easy Buy" and it selects stores for you, from [...]
(35 months ago, Jun 14, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - jorgovan (54)
Thank you for your reply. Well, I found that menu, but at least it does not act on "easy buy", but this is, what you mentioned already. The instant checkout is also ineffective. [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - jorgovan (54)
[...] Dear Sirs, you were so kind to reply to this question ( here are the details: Author: wildchicken13 View Messages Posted By wildchicken13 Posted: May 29, 2021 [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 4) - Gandalf68 (398)
[...] OMG, i feel so stupid right now LOL Thanks guys !
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 4) - Stellar (3477)
[...] I think it is this part: (Part 41854,110)
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 4) - SylvainLS (46)
[...] No 29119/21120 in there, just a (Part 41854,3)
(35 months ago, Jun 13, 2021, to Help)
View Thread Retro-engineering problem (Part 4) - Gandalf68 (398)
Another image where the build seems impossible : How are attached the two Wedges (29119 and 29120) on the left and right side ? Is there some magic trick here ? LOL [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - SylvainLS (46)
[...] You don’t need to be so formal, we’re all friends here :) [...] The filters are on the Buy page: (URL) , the link is in the Want menu / heart-shaped icon on every [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - jorgovan (54)
[...] Dear Sirs, you were so kind to reply to this question ( here are the details: Author: wildchicken13 View Messages Posted By wildchicken13 Posted: May 29, 2021 [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: No buyer name on orders page, anyone else? - qwertyboy (7844)
[...] Got one as well (yay?), also 0-FB user (order #16505080). I checked all the info I could check on my side: - As others already said, the name is simply [...]
(35 months ago, Jun 12, 2021, to Technical Issues)
View Thread Re: Angry customer - Mesken (1466)
I do get the point. Like BrickWilbo siad: Explain it's because the timezone you didn't respond earlier and saw a negative feedback which isn't the way to a solution. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - StonesHeart (48)
Hi Mesken, I am not sure you get the point. This is not about my order, that was only an example. The point is: You might think you do right, but that might not be the case. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Mesken (1466)
I told him that I'm willing to refund the parts, he told then to remove the NSS and negative review. So happy ending there. I asked him, for future references, write the store [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] In addition ask for photos of the damaged parts and ask if the package was damaged too. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] Technically the buyer followed the steps on the Problem Center (URL) Always respond to the NPB in the comment field of the NSS. Explain it's because the timezone [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - StonesHeart (48)
Hi Mesken, Hope to help and perhaps make you even better. I have had 1 experience with you, so this one instance is likely not representable for how you deliver. But my experience [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - wildchicken13 (875)
[...] Good morning! I'm sorry to hear that. It looks like this buyer has lodged a few (perhaps unwarranted) complaints in the past. If you have proof of shipping, [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Notifications - Feedback - kaat (8617)
You can do this via the API. It's technical stuff, not easy to use if you're not familiar with these kind of systems. But definitely possible. Register for the API here: [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Notifications - Feedback - wildchicken13 (875)
[...] Not that I know of with BrickLink. Maybe there is some third party software that does this. Or you could write a script.
(35 months ago, Jun 11, 2021, to Help)
View Thread Notifications - Feedback - Brickin_It_Up (2148)
Anyone know if there is a way for us sellers to receive notification when we receive feedback from our great customers? I know where the feedback can be found if we manually [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: How do you part out in 2 halves? - stansbrickstore (302)
I parted out this set a few weeks ago. I selected the option 'exclude all items by default' (so the items automatically delete) and as I went through I unticked [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: How do you part out in 2 halves? - starbeanie (10807)
The upper limit is based on a ton of variables. Number of people logged in, number of database calls, network traffic, if the moon is in the Seventh House and Jupiter aligns [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread How do you part out in 2 halves? - macebobo (2422)
How do I part out a set with the message "Due to the massive number of lines (1000+) in the inventory of this set, the BrickLink system will time out during the part [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Lego creationary - Zab3uk75 (4629)
[...] Thank you.
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Lego creationary - MadiganStation (836)
40 Easy, 40, Medium, 16 Hard
(35 months ago, Jun 11, 2021, to Help)
View Thread Lego creationary - Zab3uk75 (4629)
Does any one know how many easy, medium and hard cards there should be in creationary, I know that there are 96 altogether, just wondering how the 96 are broken down into difficulty [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 3) - Gandalf68 (398)
[...] Yes ! You're right MrPetovan and starbeanie :) Thanks a lot !
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 3) - Gandalf68 (398)
[...] I'm not sure because it's looks flat, and besides, a 3x3 Dish would cover the whole section underneath because i'ts 3 studs long
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 3) - MrPetovan (925)
This is a (Part 91884,95) and a (Part 4740,12) In Help, Gandalf68 writes: [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 3) - starbeanie (10807)
(Part 91884,95) In Help, Gandalf68 writes: [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: Retro-engineering problem (Part 3) - tons_of_bricks (12699)
[...] That doesn't look like a tile round, almost like a 3x3 dish facing the other way.
(35 months ago, Jun 11, 2021, to Help)
View Thread Retro-engineering problem (Part 3) - Gandalf68 (398)
Here is another picture where i have trouble identifiyng parts : I'm pretty sure that the Grey part is a "Tile, Round 2x2 with open stud (18674)", but is the Trans-Clear [...]
(35 months ago, Jun 11, 2021, to Help)
View Thread Re: What happens after reporting to BL? - 3eyeballs (616)
That's terrible!! I will try to report to Help desk as well... 3eyeballs. In Help, rankster writes: [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Changing order status after payment? - Brickwilbo (1534)
[...] Check your shipping settings. Maybe it's a shipping method with an automated invoice. [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Are pre-existing sets available in the Studio - StickleBrick (0)
Thank you, I'll be sure to ask more questions on that forum. I don't have a mac and instead I have a HP Laptop. In Help, wildchicken13 writes: [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Are pre-existing sets available in the Studio - StickleBrick (0)
Thank you very much :) In Help, MrPetovan writes: [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: No buyer name on orders page, anyone else? - SnarkBricks (9756)
I had one on the 3rd, the 6th and today... The 1st 2 paid w/o issues. All selected PayPal Onsite... In Technical Issues, chetzler writes: [...]
(35 months ago, Jun 10, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - SnarkBricks (9756)
HAHAHAHA... It felt good to be out of the rain In the desert, you can remember your name 'Cause there ain't no one for to give you no pain...la la la la la la la la.... [...]
(35 months ago, Jun 10, 2021, to Technical Issues)
View Thread Re: Changing order status after payment? - wildchicken13 (875)
[...] Was it an instant checkout/instant invoice order? Or perhaps the buyer marked the order as paid? Anyway, at the bottom of the order details page, there is a button that [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Changing order status after payment? - liisb (10234)
It must have been me that invoiced him accidently before adding shipping because the green check is already on the order. I cannot change it or change the order. Thanks for [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Changing order status after payment? - wildchicken13 (875)
[...] Click the little paper icon to the right of the order date. That will allow you to send an invoice with the shipping cost included. I believe yours will not have a check [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Changing order status after payment? - liisb (10234)
I had a buyer pay for an order before I sent an invoice with shipping cost. He paid the base cost for the items but didn't pay for shipping. Is there any way the helpdesk [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Are pre-existing sets available in the Studio - wildchicken13 (875)
[...] Sort of. You can import an official LEGO set into Studio, but it's not assembled. On a Mac, the command to do so is File -> Import -> Import Official LEGO Set. However, [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Are pre-existing sets available in the Studio - MrPetovan (925)
Hi, first of all the Studio forum is over here: (URL) To succintly answer your question, yes all the official LEGO sets can be imported in Studio, just not the way you expect [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Are pre-existing sets available in the Studio - StickleBrick (0)
Hello I am a complete newbie at Bricklink and Stud.io and I wanted to ask, is it any way possible to dabble with pre-existing Lego sets. e.g. Upload the Monster Fighters sets [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: US Buyers can't order in Germany - wildchicken13 (875)
[...] I don't know about Europe, but in the U.S., sales tax is based on the location of the buyer. So, buyers in states that collect sales tax pay sales tax on everything [...]
(35 months ago, Jun 10, 2021, to Technical Issues)
View Thread Re: What happens after reporting to BL? - rankster (1878)
Nothing happens. I reported some members linking their Instagram and eBay pages which is againt the TOS but BL didn't care, the report simply disappeared after a few weeks. [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: US Buyers can't order in Germany - miskox (627)
[...] But why should someone from the USA pay a local tax (VAT?) if he/she orders from Germany? Has anything changed? Saso
(35 months ago, Jun 10, 2021, to Technical Issues)
View Thread Re: What happens after reporting to BL? - 3eyeballs (616)
Thank you for the link. So I might not find out what happens to that buyer unless I keep checking to see if he is there still? That's kind of annoying... In Help, Brickwilbo [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: What happens after reporting to BL? - Brickwilbo (1534)
[...] (URL)
(35 months ago, Jun 10, 2021, to Help)
View Thread What happens after reporting to BL? - 3eyeballs (616)
Hi, I recently had to report a problem buyer, suspicious of scam. Does anyone know what happens after reporting? I didn't get a confirmation mail or anything like that. [...]
(35 months ago, Jun 9, 2021, to Help)
View Thread Re: US Buyers can't order in Germany - popsicle (6651)
[...] Thanks, Sylvain... BL has not partnered with the third-party for collection and remittance, but for the calculation and application (bullet point #7): (URL) [...]
(35 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: US Buyers can't order in Germany - SylvainLS (46)
[...] Actually, it’s BL, the seller, and PayPal (or Stripe) who have a tripartite agreement that allows BL to look into and intercept the payment request, the payment [...]
(35 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: US Buyers can't order in Germany - schili (3130)
Thanks for your replies. I change my settings :-)
(35 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: US Buyers can't order in Germany - popsicle (6651)
[...] Just to reinforce what Tim has said, Stefan. Enable an onsite payment method, either Stripe or PayPal. It’s needed to facilitate the required online sales tax collection [...]
(35 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: US Buyers can't order in Germany - tEoS (5297)
An onsite payment option is required for USA state sales tax. Consider setting up PayPal onsite. In Technical Issues, schili writes: [...]
(35 months ago, Jun 9, 2021, to Technical Issues)

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More