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View Thread inventory errors and or problems - pete_brick (223)
Hello Recently I have had several orders where either the seller did not have an item I ordered or I did not have an item Ia buyer ordered. Anybody else having these kind of [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - Grego (3894)
[...] If you deny the OCR instead of approving it, then you can issue a NPB snip
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: discount settings + instant checkout pro/con - BellaFux (54)
Thanks a lot for your answer - well summer is not the time for lot of answers i guess, so I appreciate the ones I got even more ;) You gave very detailed information about [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Adding Signature Confirmation to orders - WhiteHorseMatt (684)
[...] Create 2 shipping methods. Use 'Restrictions and Adjustments' set a maximum of $199.99 in one, and a minimum of $200 on the other. The add the fee to the prices [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Adding Signature Confirmation to orders - mjsheller (925)
Can one of you kind souls please walk me thru the steps I need to follow to add a toggle for Signature Confirmation fee to any order over $200. Thanks in advance!
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - Brickwilbo (1490)
[...] It's possible to start a NPB 5 days after the invoice.
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Seeking help to ship to Australia and NZ - enig (4839)
[...] Shipping to NZ has been sorted - big thanks to user _djm To Australia - nothing solid as of yet, but the decision has been made to ship the packages from Germany. If [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - jujason (2620)
So this was pretty much my question. Once the buyer initiates the order cancel request, and the seller cancels the request the order reverts to "pending." Then, the option [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - Oakelm (149)
[...] Shipping cost being unexpected regardless of if it really is, that is allowed grounds for a cancel order under the criteria they put on that cancel order page. So no [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - Oakelm (149)
[...] I think but not certain as not had to go NPB but as you cancelled you already resolved the issue hence NPB is not available. As the NPB process basically cancels the [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - bje (1432)
[...] [...] You have cancelled the order, you cannot now set it to NPB as it does not exist any longer. Ideally you want to complete the NPB and then cancel if it goes to [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - alexwilcox (1323)
[...] Enable instant checkout and all this goes away! just my 2c.
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: Non paying buyer - jujason (2620)
Second question regarding NPB, I have had a few orders lately for instructions that the buyer then changes their mind when they decide shipping is too high. I ship at actual [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Non paying buyer - jujason (2620)
Hi, I wanted to ask since I haven't had to use this feature in a while, and I've waited 1 week since the last status change, read the help, and spent some time in the [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Glue - any suggestions? - Yanneman (17)
I'm havibg trouble with my LEGO sets. I build the Saturn V rocket. Pieces keep falling off all the time. I'm tired of putting the pieces back again. Can anyone please [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: discount settings + instant checkout pro/con - BellaFux (54)
Thanks a lot for your answer, I dont often have more than one set of a kind as it is my private collection which i am selling... I have to look into the shippment discount again, [...]
(2 months ago, Aug 2, 2020, to Help)
View Thread Re: How to un-cancel an order - MYLEGOBRICKS (2704)
[...] HAVING AN OPTION TO UN-CANCEL AN ORDER WOULD BE A GOOD IDEA IF IMPLIMENTED...
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: Leaving order open - Brickwilbo (1490)
[...] The buyer can checkout but not complete the payment. Then you can send a manual invoice by clicking the Invoice icon on your orders received page. Just mark the payment [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Bionicle Tahu Nuva help needed - Bendix (1535)
Any info of this 3D Bionicle bag please? Can`t find it in the catalog... Thanks for help Beryll
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: Leaving order open - KitKat53 (257)
[...] He hasn't placed the order yet because when he tries to, it takes him to the select payment screen which, for my store, is set to automatically pay through PayPal. [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: Leaving order open - KitKat53 (257)
[...] I know that part, but how do I change my settings allowing him to request an invoice or select payment method? Right now, he only has the option of selecting payment [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: VAT ID verification does not work - Stellar (1519)
[...] There is a bug in the Save button: [...] See: (URL) Sergio
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: Leaving order open - Brickwilbo (1490)
[...] As long as the payment status isn't paid and the order status not packed the buyer can add to the existing order. The system will create a new batch.
(2 months ago, Aug 1, 2020, to Help)
View Thread Leaving order open - KitKat53 (257)
I have a customer who's started an order but is still shopping. Is there a way for him to send the order but leave it open so he can add to it later? I found one answer that [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: VAT ID verification does not work - FloathBricks (2546)
[...] Geiler Move, danke für die Info - na ich probier es Morgen nochmal :)
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: VAT ID verification does not work - BricksHamburg (2293)
[...] Hallo, war bei mir genau so. Dann habe ich ein wenig geggogelt und herausgefunden das das nur zu bestimmten Zeiten geht. Also da steht auf der Seite: Available from [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread VAT ID verification does not work - FloathBricks (2546)
Hello everybody, I should confirm my VAT ID by August 4th. I'd like to do it, but I've been getting the message for 2 days: The validation service is currently unavailable. [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: discount settings + instant checkout pro/con - bje (1432)
[...] No [...] Not an option, you have to pass the discount manually. My own system is a 5% discount for return customers. This has to be passed manually on ever order as [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: discount settings + instant checkout pro/con - Oakelm (149)
The discount your looking for is in the shipping method, about a third of the way down called discount rule You can do % or fixed based on total which I think your after. As [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread discount settings + instant checkout pro/con - BellaFux (54)
Hello Community A) about the discount settings: Is there a way to make discount rules for a store in the settings which have nothing to do with the payment method selected [...]
(2 months ago, Aug 1, 2020, to Help)
View Thread Re: Is this real LEGO? - Soviet (125)
[...] (Set 5004424-1)
(2 months ago, Jul 31, 2020, to Help)
View Thread Is this real LEGO? - Drevil44 (51)
Does anyone recognize this? Is it real LEGO?
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Item not as described - SylvainLS (33)
[...] Open your order, there will be a link on the header (IIRC). Or you can just enter the order number on this page: (URL) (link “Problem Center” at the bottom [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - Teup (4825)
[...] Aha, I see, that makes sense then. I want to have control and not have it complicated further by automatic calculations.
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - TakeAbricK (9902)
[...] Dankjewel Paul. Zojuist ook dit antwoord van iemand anders gekregen. Nu kan ik met een gerust hart al mijn verzendtabellen gaan aanpassen. Die help pagina is uit het jaar [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - paulvdb (6613)
[...] In my shipping settings I have entered all shipping costs without VAT. The system will add 21% VAT for buyers in the EU.
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - TakeAbricK (9902)
[...] You didn't check the shippingcosts as being incl. VAT in your VAT settings. It looks that if you did do that, Bricklink add 21%, so you have to fill the tables with [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Item not as described - BobaFett369 (17)
[...] How do I file an NSS?
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Item not as described - SylvainLS (33)
[...] File an NSS.  Incompleteness is a valid reason. And if you paid with PayPal and the seller still doesn’t respond, file a Not As Described claim with them.
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Need help identifying these minifigure heads - Munches (23)
Thanks for the help guys.
(2 months ago, Jul 31, 2020, to Help)
View Thread Item not as described - BobaFett369 (17)
how do I take action when the seller won't respond and he sent me an item that was incomplete when described as 100% complete?
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - Teup (4825)
[...] That's odd, nothing should be added or substracted. The system doesn't take any taxes into account and simply charge what you enter, as far as I know. I just [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - TakeAbricK (9902)
[...] I should think so also, for EU buyers. But my table says € 1.10 and an Order shows € 1.33 incl. 21% shippingcosts, which should be € 1.10. If this doesn't work, what [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: VAT enabled, How do I enter (Shipping) Costs? - Teup (4825)
[...] What you enter is what you get, so you have to enter the amount including VAT.
(2 months ago, Jul 31, 2020, to Help)
View Thread VAT enabled, How do I enter (Shipping) Costs? - TakeAbricK (9902)
Hi, Hopefully someone can help me out. I Enabled VAT (21%). All additional costs & credits are also including VAT. So the Help page says, that I have to fill in all costs [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Any UK/EU parts sellers Registered for VAT - calsbricks (6463)
[...] Been there done that and still here but who knows. Vat registration in the uk is a nuisance and rumours are currently rife that the threshold is going up which will keep [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Any UK/EU parts sellers Registered for VAT - SylvainLS (33)
[...] I hope nothing will prevent us from still being here next year. Wear a mask, wash your hands ;):D
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Any UK/EU parts sellers Registered for VAT - SylvainLS (33)
[...] Option 3 is how I read the rationales of the directives and why they say invoices won’t be an obligation anymore. They want it to be simple because it’s a lot of money [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Need help identifying these minifigure heads - runner.caller (1422)
[...] first one: (Part 3626bpb0273) or (Part 3626cpb0273) check the stud type. second one: (Part 3626bpb0405) or (Part 3626cpb0405) check the stud type. third one: (Part [...]
(2 months ago, Jul 31, 2020, to Help)
View Thread Re: Need help identifying these minifigure heads - jennnifer (2630)
[...] Start here: (URL) Color Guide: Yellow: Minifigure, Head: Search: "brown eyebrows" -female -beard It helps to learn the search terms and methods. Good luck! Jen
(2 months ago, Jul 31, 2020, to Help)

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