BrickLink Discussion Forum

In Suggestions, SylvainLS writes:

In Suggestions, Rick_S. writes:

[…]
ShakeyShuffle was a character.

But that doesn’t prevent a member using “ShackyShuffle” (with or without the
‘e’) for their ID here.

Are you Ricky Stratton from Silver Spoons?

Nope

Author:

infinibrix

Posted:

Jun 24, 2020 17:04

Subject:

Re: Changing rules of feedback

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32 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, infinibrix writes:

In Suggestions, Rick_S. writes:

problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

But that’s just my point with the ebays feedback system Sellers can’t leave negative
feedback for buyers which means they can’t leave retaliatory feedback in any
shape or form! Meaning the buyer is able to give their honest opinion without
fear of retaliatory feedback!

It’s a change I’ve been calling for some time:-

https://www.bricklink.com/message.asp?ID=1168664

I feel its only important that we understand how a seller performs(Feedback wise!)
because it goes without saying that there will always be a few difficult customers
and its how sellers deal with those tricky customers that’s important and for
those customers that are impossibly unreasonable they can be reported and dealt
with by Bricklink!

While I do agree such a system would be useful it could also have drawbacks too.

Well every system has drawbacks but presumably the current system has big enough
drawbacks for you to warrant posting your concerns in the first place? Hopefully
any drawbacks you associate with the ebay system will be outweighed with what
you are already experiencing right now with the current system?

Author:

SylvainLS

Posted:

Jun 24, 2020 16:57

Subject:

Re: Changing rules of feedback

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33 times

Topic:

In Suggestions, Rick_S. writes:

[…]
ShakeyShuffle was a character.

But that doesn’t prevent a member using “ShackyShuffle” (with or without the
‘e’) for their ID here.

Are you Ricky Stratton from Silver Spoons?

Author:

Rick_S.

Posted:

Jun 24, 2020 16:35

Subject:

Re: Changing rules of feedback

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37 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, tEoS writes:

Was ShackyShuffle also HoL? I recall them having similar issues.

I don’t remember that name.
And, of course, the forum history has been long purged.

Not long ago, HouseOfLogos was still listed as a member (I’m not sure if they
were still registred but their name was searchable: I did search because I never
remember if it was Logo or Logos).
But now these members must have become BLUSERs: can’t buy, can’t sell, no reasons
to log in to accept the new ToS.
“Dust: this is carpet; carpet, this is dust. You’ll spend a long time together.”

ShakeyShuffle was a character.

Author:

Rick_S.

Posted:

Jun 24, 2020 16:34

Subject:

Re: Changing rules of feedback

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29 times

Topic:

In Suggestions, infinibrix writes:

In Suggestions, Rick_S. writes:

problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

While I do agree such a system would be useful it could also have drawbacks too.

Author:

Rick_S.

Posted:

Jun 24, 2020 16:31

Subject:

Re: Changing rules of feedback

Viewed:

35 times

Topic:

In Suggestions, tEoS writes:

Buyer left neutral feedback = error in what you wrote

Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.

Wrong again: it was negative, you notice the negative feedback they left for
Sludgemonster?

https://www.bricklink.com/feedback.asp?fdbType=2&p=mjsheller

and it seems this seller is pretty notorious in not being a great seller and
leaving retaliatory feedback too.

Author:

SylvainLS

Posted:

Jun 24, 2020 16:15

Subject:

Re: Changing rules of feedback

Viewed:

34 times

Topic:

In Suggestions, tEoS writes:

Was ShackyShuffle also HoL? I recall them having similar issues.

Author:

infinibrix

Posted:

Jun 24, 2020 16:07

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, Rick_S. writes:

problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

Author:

tEoS

Posted:

Jun 24, 2020 16:06

Subject:

Re: Changing rules of feedback

Viewed:

29 times

Topic:

Buyer left neutral feedback = error in what you wrote

Author:

Rick_S.

Posted:

Jun 24, 2020 16:03

Subject:

Re: Changing rules of feedback

Viewed:

31 times

Topic:

In Suggestions, tEoS writes:

Get your facts straight. You even have an error in the incident.

You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.

The problem is not retaliatory feedback, it is with certain members.

Author:

tEoS

Posted:

Jun 24, 2020 15:54

Subject:

Re: Changing rules of feedback

Viewed:

25 times

Topic:

Was ShackyShuffle also HoL? I recall them having similar issues.

From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”

It took months for the admins to smooth them out.

Author:

SylvainLS

Posted:

Jun 24, 2020 15:49

Subject:

Re: Changing rules of feedback

Viewed:

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Topic:

In Suggestions, Tracyd writes:

[…]

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.

Author:

tEoS

Posted:

Jun 24, 2020 15:48

Subject:

Re: Changing rules of feedback

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Topic:

Author:

Tracyd

Posted:

Jun 24, 2020 15:34

Subject:

Re: Changing rules of feedback

Viewed:

34 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, yorbrick writes:

[…]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.

Author:

Rick_S.

Posted:

Jun 24, 2020 15:03

Subject:

Re: Changing rules of feedback

Viewed:

44 times

Topic:

In Suggestions, tEoS writes:

Voted no. I don't believe this is the solution to the problem.

The problem, as I see it, is two-fold (or maybe more) and is related to human
behavior:

1) The desire to be viewed as perfect. Further derived from one's careful
approach to their online persona (ie: through Facebook, etc. where you only see
one's "good" side or positive achievements).

2) Inability to view one's mistakes as an opportunity to learn and grow.
Blames others for their own shortcomings. Ties into ego, above.

Of course, I think these are experienced in varying degrees by at least most
individuals. The more extreme of which behave in aggressive selling practices.

didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:

Buyer buys items from seller
Seller ships items, but then discovers he "forgot" 3 .07 cent tires
Seller decides to refund the .21 cents without contacting buyer and getting their
input
Buyer is miffed and rightly so and leaves negative feedback
Seller turns around and leaves negative feedback for the buyer even though the
buyer did nothing wrong
Buyer is unable to have feedback removed because of the current rules
Buyer goes with only option to remove feedback and that is to file an NSS
The NSS will get dropped since the buyer was refunded but not at his request.

As it goes do you feel it is justified for said buyer to have said negative feedback
even though they did nothing wrong to deserve it? do you believe it is ok for
anyone to leave retaliatory feedback because they got a deserved negative?

Author:

tEoS

Posted:

Jun 24, 2020 14:51

Subject:

Re: Changing rules of feedback

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Topic:

Author:

Rick_S.

Posted:

Jun 24, 2020 14:28

Subject:

Re: Changing rules of feedback

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Topic:

In Suggestions, yorbrick writes:

In Suggestions, Admin_Russell writes:

In Suggestions, SylvainLS writes:

In Suggestions, yorbrick writes:

[…]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Yes, and it was a huge ordeal to get that store shut down. I have often thought
of establishing some kind of disciplinary board to handle these high profile
cases. But regardless of the mechanism, honest data from users would be a big
help.

If you want honest feedback from buyers, then remove feedback for buyers. That
way, they don't have anything to lose by being honest (not that a buyer's
feedback matters anyway). Buyers getting only positives like at ebay is pointless.
You might as well just use the buyer order count instead, it amounts to the same
thing and saves a seller the time of leaving positive feedback.

It would be nice though to have a buyer score based not on the feedback they
received, but the feedback they left. If a buyer continuously leaves negatives
or neutrals as they feel they have the power to do so with no comeback, then
they are the problem. It should not be anonymous either. If they leave a seller
a negative (or multiple negatives), then the seller should have the right to
ban them from continuing to purchase and continue to leave poor feedback. If
a buyer has a problem with say 1 in every 20 orders, then leaving negative feedback
on that scale is fine. However, if they claim they have negative experiences
in 1 in every 2 orders then I imagine they will get added to many stoplists and
should probably be banned themselves.

I think you have to be careful though, giving lots of power to buyers might actually
reduce standards. If a buyer says they have a problem and is probably going to
leave negative feedback anyway no matter what the seller does, then the seller
has no incentive to put things right. And in a similar way, if negatives become
more common and there is some threshold set then there is less of an incentive
to maintain an excellent record when good enough is still enough to keep selling.

I think there is a better way for you to maintain standards than through feedback
though and that is through NSS claims. Not completed ones, but claims. For example,
if a seller continually fails to deliver but refunds when caught and does this
time and time again, why are they allowed to continue getting away with it? Just
refunding when they get a complaint does not mean they are a good seller.

You could always have another box for buyers to fill in when leaving feedback
- asking did you get everything in your order in the stated condition. If a seller
gets below a certain percentage for those, they should be warned. If they continue
to get very low ratings, then they should be banned. Of course, it should only
count if a buyer fills in this information for all of their orders.

I'd disagree with that assumption, since right now the only negative feedback
I have is as a buyer and I did deserve it I failed in my obligation to the seller.

and as to feedback I have left as both a buyer and seller, they were deserved.
in fact in one case where I was the buyer my feedback along with others helped
to inform the public the seller was a serious problem and even then it took awhile
to get rid of them. https://www.bricklink.com/feedback.asp?viewType=&u=lego_police2

Author:

yorbrick

Posted:

Jun 24, 2020 14:11

Subject:

Re: Changing rules of feedback

Viewed:

48 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, SylvainLS writes:

In Suggestions, yorbrick writes:

[…]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Author:

Admin_Russell

Posted:

Jun 24, 2020 13:20

Subject:

Re: Changing rules of feedback

Viewed:

76 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, yorbrick writes:

[…]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Author:

SylvainLS

Posted:

Jun 24, 2020 12:28

Subject:

Re: Changing rules of feedback

Viewed:

31 times

Topic:

In Suggestions, yorbrick writes:

[…]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Author:

Rick_S.

Posted:

Jun 24, 2020 11:12

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, infinibrix writes:

In Suggestions, Admin_Russell writes:

That, of course, is the real issue. IMO we need an auxiliary buyer feedback system
that is completely anonymous, where the results are amalgamated before presenting
them (privately) to the seller. These results could then be used to weed out
sellers who consistently perform poorly and lower the reputation of the site.

I have always felt that public feedback was not enough to raise the selling standards
of the site. For many BrickLink sellers, their standards are sky-high and represent
their passion for the hobby. For others, they do nothing but dull the effect
of the excellent sellers, cause problems for us in the Help Desk, and in general
apply a lot of pressure on us to implement a heavy-handed "sellers will only
get paid when the buyer is happy" system where BrickLink controls all the money.

The only problems I have with anonymous feedback is that think it may head in
a direction where the feedback left may become even more sinister!
The thing is there are always people out there that look to destroy and ruin
things simply because they can and/or they get a kick out of doing things like
that and similarly there are people who I’m sure would love to put a neutral/negative
against a sellers otherwise flawless feedback simply because they can and have
the power to do so without being bought to task about why they did this?

There may be others that begrudge a seller somewhat simply because they didn’t
agree to discount something when asked? and then you may have other competitor
sellers who may be looking to bring a high performing seller down a few pegs?

From a sellers point of view if I make a right hash of an order or end up
non-intentionally messing the customer around with mistakes, oversights or forgetting
to ship their order and I get a negative then I guess I have to just take that
on the chin but if a buyer leaves what I consider to be unfair negative then
I would at least like to be able to see who has complained and what I have done
wrong so that I can improve or choose to block the buyer if I don’t feel its
justified!

In fact I would also say that perhaps make it common knowledge to everyone using
Bricklink that by choosing to leave a negative for someone you are also choosing
to never deal with that store/person again and so perhaps put in place an auto-blocking
feature?
Presumably if someone leaves a negative they are unhappy with the way a store
performs and in which case for that same person to continue to shop in your store
for a second time would seem a bit sinister to me or am I wrong here?

Either way in some cases I’m sure people will be able to work out who left the
negative feedback anyway based on the feedback comments or the way an email conversations
went beforehand but on the other hand what if a buyer complains and still leaves
positive and yet the seller receives a negative from someone else and wrongly
assumes it’s the buyer who complained meaning you still end up with some retalitory
feedback injustices!

The only way I think this really works is as I’ve mention before with the ebay
style where sellers can’t leave anything but positive feedback for buyers and
buyers can leave whatever they feel appropriate so that the feedback system is
used to help keep all sellers on their toes and performing to high standards.
At the end of the day if there are severe feedback injustices left by buyers
I’m sure they can be reported and removed by admins where appropriate and rather
than rely on sellers feedback to attempt to tackle bad buyers, I’m sure if these
buyers are that that bad it should just be a case of reporting any outrageous
buyer behaviour to the admins so that with enough reported incidents they can
be weeded off the site for good and with it all the feedback they've left
for people!

problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.

Author:

Heartbricker

Posted:

Jun 24, 2020 11:08

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, infinibrix writes:

In Suggestions, Admin_Russell writes:

+1 million! What you wrote makes so much sense. thank you.

Author:

infinibrix

Posted:

Jun 24, 2020 07:49

Subject:

Re: Changing rules of feedback

Viewed:

47 times

Topic:

In Suggestions, Admin_Russell writes:

Author:

Tonirr

Posted:

Jun 24, 2020 05:45

Subject:

Login fail clearity

Viewed:

77 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi,
There is one minor problem with login for me:
On double or more wrong login tries, there isn't a clear information about
next login fails, as message stays same.

After additional login error, clearing old error message then adding "Loading
..." text or loading icon for 1-2 seconds or fail counter would be nice to inform
user that login button works and page is loaded again.

Author:

yorbrick

Posted:

Jun 24, 2020 05:10

Subject:

Re: Changing rules of feedback

Viewed:

35 times

Topic:

In Suggestions, Rick_S. writes:

As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback

I voted no, for the simple reason that a bad seller that knows they have done
wrong will leave a negative feedback first. Then any negative feedback
from the buyer is retaliatory and should be removed according to the rule. So
the buyer gets negative feedback and the seller gets none.

Author:

SteinchendeaIer

Posted:

Jun 24, 2020 04:35

Subject:

Re: Changing rules of feedback

Viewed:

36 times

Topic:

In Suggestions, Rick_S. writes:

As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:

Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:

I would also like to make a note here. It is unfair to receive a rating for shipping.

Received a neutral rating because the shipping from germany to usa took 42 days
by Covid-19.

I hope that this system will be rebuilt, because what can I do that the German
post no longer sends anything.

Author:

yorbrick

Posted:

Jun 24, 2020 04:19

Subject:

Re: Changing rules of feedback

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39 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

I don’t think it’s fair but I also don’t think that merits an intervention or
an investment of resources.
The retaliatory feedback reflects worse on the person who left it.
As a seller, this feedback wouldn’t cause me to block the buyer- specially considering
the seller who left it has a bad track record.
This has no impact on the buyer, it impacts the seller negatively as it should-
seems like it’s working okay.
It’s not perfect but it doesn’t merit investment of resources.

Actually you would be wrong, how do people not know the buyer was very difficult
or made outrageous demands or such? you don't all you know is the buyer got
a negative feedback which reflects on him in the negative and you are saying
he has to suffer with it. wouldn't be surprised if this keeps up this site
may lose many potential buyers because they are not allowed to change a grave
injustice to their reputation and you are ok with that.

Your insinuation of me not caring about buyers experience is a good point for
me to tag out and not waste any further time debating you.
good luck.

But it is true, you say he should just keep the negative feedback, it is like
you do not care and think nothing should be done about and that I disagree with.

Does it matter if the buyer has a negative feedback? It is not possible to stop
anyone with a minority of negative feedback from buying, so the buyer is not
affected in any way. However, if a buyer has many negative feedbacks, then they
are probably a problem.

Author:

yorbrick

Posted:

Jun 24, 2020 04:16

Subject:

Re: Changing rules of feedback

Viewed:

41 times

Topic:

There are a number of sellers that come up time and time again, for bad selling
practices. Leaving negative feedback, not supplying items but refunding to get
out of NSS, sending orders missing items and refunding for missing parts without
telling buyers, and so on. If BL really cared, they could weed out these sellers
now.

Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

Author:

Rick_S.

Posted:

Jun 24, 2020 01:35

Subject:

Re: Changing rules of feedback

Viewed:

42 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rick_S. writes:

I basically told him the same thing, but the core issue is the buyer has no recourse
to get what is obviously retaliatory feedback removed.

which brings into question how can buyers leave honest feedback when they face
the potential of retaliatory feedback that cannot be removed? such a situation
is a threat to what the feedback system is.

Unfortunately such a system would not work well with the seller waiting for money
till buyer receives item, sounds good in theory, but in practice not so well,
one of the things that could be added is like eBay's star system or with
holding feed back till both parties give feedback with neither knowing the other,
then it would be honest feedback from both sides. if neither party is happy then
they can communicate with the other party on getting the feedback removed. which
can only be removed if both parties agree.

Author:

Admin_Russell

Posted:

Jun 24, 2020 01:27

Subject:

Re: Changing rules of feedback

Viewed:

79 times

Topic:

In Suggestions, Rick_S. writes:

Author:

Rick_S.

Posted:

Jun 24, 2020 00:49

Subject:

Re: Changing rules of feedback

Viewed:

49 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

I understand the frustration of getting a retaliatory feedback BUT i don't
support interjecting the BL admins into disputes over feedback.
The BL team has enough to do without this added task which is not a revenue producing
nor a productive use of their time.
Having the admin being a referee between two disputing users may result in one
of those users leaving the site which will not be beneficial for the greater
good.
Retaliatory feedback is easy to spot and usually hurts the image of the user
who left it more than the user who received it.

oh wouldn't be surprised if the seller made it onto a lot of peoples do not
buy from lists since his actions are not those of a good seller. but the whole
reason behind admins and moderators is to moderate between 2 parties, instead
the buyer was forced to file an NSS so as to remove said feedback, do you think
that is better?

An NSS like that will never stand. It is abuse of the system and admin will remove
it immediately upon notice.

Author:

Admin_Russell

Posted:

Jun 24, 2020 00:28

Subject:

Re: Changing rules of feedback

Viewed:

97 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

An NSS like that will never stand. It is abuse of the system and admin will remove
it immediately upon notice.

Author:

Rick_S.

Posted:

Jun 23, 2020 22:26

Subject:

Re: Report post button

Viewed:

32 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

They are volunteers. They aren't required to be here around the clock.

yeah but it can be worrisome since if someone posts something that is not to
be posted of an illegal nature and there is no one around to remove it, it can
cause problems for this site, like it did for Majhost.

So you want someone standing by in the forums 24/7/365 to make sure that a couple
of spam posts do not last on the forums for more than a little while? I am sorry,
but I don't need BrickLink to be a nanny for everything. People are supposed
to be adults here, and adults can take the time to figure out if something is
legitimate or not. I don't need BrickLink making sure that a "hall monitor"
is staffed all hours of the day, and I don't want the fees that sellers pay
to increase due to the need for said "hall monitor". Not to mention that spam
posts are so rare around here.

Spam posts are not my concern you should learn what happened to Majhost and almost
happened to Brickshelf because they lacked proper moderation. and then you will
understand my concern since I have seen some issues like that on other sites
happen of late.

in fact people don't remember but we also had issues almost like that here
too, but had a more active moderation team at that time.

Author:

Rick_S.

Posted:

Jun 23, 2020 22:24

Subject:

Re: Report post button

Viewed:

29 times

Topic:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

They are volunteers. They aren't required to be here around the clock.

Author:

randyf

Posted:

Jun 23, 2020 22:13

Subject:

Re: Report post button

Viewed:

22 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

They are volunteers. They aren't required to be here around the clock.

Author:

Rick_S.

Posted:

Jun 23, 2020 21:46

Subject:

Re: Report post button

Viewed:

27 times

Topic:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

They are volunteers. They aren't required to be here around the clock.

Author:

Rick_S.

Posted:

Jun 23, 2020 21:43

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, qwertyboy writes:

In Suggestions, Rick_S. writes:

the incident is over a seller not shipping a full order, which the buyer left
negative feedback then the seller left retaliatory feedback and the only option
the buyer had was to file an NSS.

I get that the buyer wants to have the neg removed, and I am not condoning seller's
behaviour, but posting an NSS just to get rid of a FB is not the way to go. It
is a mis-use of the system. According to the rules, seller did refund the missing
parts, so an NSS is simply not applicable.

Niek.

I agree an NSS was excessive, but the way the rules are written for removing
negative feedback, that was the buyers only option, since he cannot have retaliatory
feedback removed.

Author:

tEoS

Posted:

Jun 23, 2020 21:41

Subject:

Re: Report post button

Viewed:

21 times

Topic:

This is all we see. From a message that I'm pretty sure Brickwilbo cancelled.

In Suggestions, qwertyboy writes:

In Suggestions, Brickwilbo writes:

It's visible below the canceled post who canceled it.

Maybe for moderators, but I don't think us mere mortals can see that info.

Niek.

Author:

randyf

Posted:

Jun 23, 2020 21:35

Subject:

Re: Report post button

Viewed:

27 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

They are volunteers. They aren't required to be here around the clock.

Author:

qwertyboy

Posted:

Jun 23, 2020 21:11

Subject:

Re: Changing rules of feedback

Viewed:

40 times

Topic:

In Suggestions, Rick_S. writes:

the incident is over a seller not shipping a full order, which the buyer left
negative feedback then the seller left retaliatory feedback and the only option
the buyer had was to file an NSS.

Author:

qwertyboy

Posted:

Jun 23, 2020 20:57

Subject:

Re: Report post button

Viewed:

26 times

Topic:

In Suggestions, Brickwilbo writes:

It's visible below the canceled post who canceled it.

Maybe for moderators, but I don't think us mere mortals can see that info.

Niek.

Author:

Rick_S.

Posted:

Jun 23, 2020 20:38

Subject:

Re: Changing rules of feedback

Viewed:

35 times

Topic:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

Your insinuation of me not caring about buyers experience is a good point for
me to tag out and not waste any further time debating you.
good luck.

But it is true, you say he should just keep the negative feedback, it is like
you do not care and think nothing should be done about and that I disagree with.

Author:

Heartbricker

Posted:

Jun 23, 2020 20:25

Subject:

Re: Changing rules of feedback

Viewed:

29 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

Your insinuation of me not caring about buyers experience is a good point for
me to tag out and not waste any further time debating you.
good luck.

Author:

Rick_S.

Posted:

Jun 23, 2020 20:09

Subject:

Re: Changing rules of feedback

Viewed:

26 times

Topic:

In Suggestions, Heartbricker writes:

Author:

Heartbricker

Posted:

Jun 23, 2020 19:49

Subject:

Re: Changing rules of feedback

Viewed:

33 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

I see, I think that there's blame on both sides here.
This should have been resolved better by the seller as the customer was obviously
not satisfied and was justified to leave a non positive.
The seller fell short and obviously didn't provide a satisfactory solution
to the buyer- and escalated the matter by leaving non positive.
The buyer abused the NSS system as a result of the seller's behavior.
This could be looked at in a couple ways- the feedback system wasn't abused
here- the NSS system was abused.
Our store puts more emphasis on customer experience so we would have sent the
piece or would have made a plea for the buyer to see what would be a reasonable
solution.
We also notify our buyers before shipping an order that is short to give them
an option to cancel.
I do think it is reasonable to spend $4 to repair a 7 cent mistake- but i believe
in taking full responsibility for my mistakes.
Two adults should be able to resolve their disputes- no need for a nanny.
the NSS was an abuse of BL TOS and requires interjection by admin- the feedback
system doesn't.

and yet the buyer is stuck with a negative he does not deserve and you do not
think that needs to be fixed?

Author:

Rick_S.

Posted:

Jun 23, 2020 19:28

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, Heartbricker writes:

and yet the buyer is stuck with a negative he does not deserve and you do not
think that needs to be fixed?

Author:

Heartbricker

Posted:

Jun 23, 2020 19:17

Subject:

Re: Changing rules of feedback

Viewed:

32 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

Not sure which seller you are speaking of.
Buyers filing NSS to remove feedback is a violation against bricklinks' TOS
therefore does require interjection- retaliatory feedback isn't.
The case you described is very rare.

the incident is over a seller not shipping a full order, which the buyer left
negative feedback then the seller left retaliatory feedback and the only option
the buyer had was to file an NSS.

read this entire forum chain to get at why I posted this:

https://www.bricklink.com/message.asp?ID=1205906

Author:

Rick_S.

Posted:

Jun 23, 2020 18:39

Subject:

Re: Changing rules of feedback

Viewed:

41 times

Topic:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

Author:

Heartbricker

Posted:

Jun 23, 2020 18:32

Subject:

Re: Changing rules of feedback

Viewed:

48 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

Author:

Rick_S.

Posted:

Jun 23, 2020 18:23

Subject:

Re: Changing rules of feedback

Viewed:

46 times

Topic:

In Suggestions, Heartbricker writes:

In Suggestions, Rick_S. writes:

Author:

Heartbricker

Posted:

Jun 23, 2020 18:16

Subject:

Re: Changing rules of feedback

Viewed:

65 times

Topic:

In Suggestions, Rick_S. writes:

Author:

Brickwilbo

Posted:

Jun 23, 2020 18:15

Subject:

Re: Report post button

Viewed:

22 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉

figured it was you that removed them, in fact feels like you are the only moderator
working.

You can be assured that all active moderators are working together.
It's visible below the canceled post who canceled it.

Author:

Rick_S.

Posted:

Jun 23, 2020 18:11

Subject:

Re: Changing rules of feedback

Viewed:

38 times

Topic:

In Suggestions, Tracyd writes:

In Suggestions, Rick_S. writes:

In Suggestions, Tracyd writes:

The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.

yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:

https://www.bricklink.com/feedback.asp?u=sludgemonster

The retaliation came for the NSS charge. They shipped, missing item was refunded,
even PayPal wouldn't side with the buyer on this.

actually the NSS came after the negative feedback since that is evidently the
only way to remove said feedback by the rules.

Author:

Rick_S.

Posted:

Jun 23, 2020 18:10

Subject:

Re: Report post button

Viewed:

20 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉

figured it was you that removed them, in fact feels like you are the only moderator
working.

Author:

Tracyd

Posted:

Jun 23, 2020 18:06

Subject:

Re: Changing rules of feedback

Viewed:

31 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Tracyd writes:

The retaliation came for the NSS charge. They shipped, missing item was refunded,
even PayPal wouldn't side with the buyer on this.

Author:

Brickwilbo

Posted:

Jun 23, 2020 18:05

Subject:

Re: Report post button

Viewed:

21 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉

Author:

Rick_S.

Posted:

Jun 23, 2020 18:03

Subject:

Re: Changing rules of feedback

Viewed:

33 times

Topic:

In Suggestions, Tracyd writes:

Author:

Tracyd

Posted:

Jun 23, 2020 17:58

Subject:

Re: Changing rules of feedback

Viewed:

44 times

Topic:

In Suggestions, Rick_S. writes:

Author:

Rob_and_Shelagh

Posted:

Jun 23, 2020 17:54

Subject:

Re: Changing rules of feedback

Viewed:

54 times

Topic:

In Suggestions, Rick_S. writes:

How and who decides if feedback is retaliatory or not and what would be the criteria
for that?
I would agree that purely retaliatory feedback is wrong but there then becomes
an issue where there are 2 sides to a story..

Robert

Author:

Rick_S.

Posted:

Jun 23, 2020 17:45

Subject:

Changing rules of feedback

Viewed:

318 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

popsicle

Posted:

Jun 23, 2020 14:26

Subject:

Re: Report post button

Viewed:

43 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

Should be all. But to what degree each are, dunno. Here are the Hall of Fame
Discussion Mods, in any case

think the hall of fame refers to past mods.

Yes, they are former admins and mods. Thought it would interest you and others.

Author:

Rick_S.

Posted:

Jun 23, 2020 14:23

Subject:

Re: Report post button

Viewed:

21 times

Topic:

In Suggestions, popsicle writes:

Should be all. But to what degree each are, dunno. Here are the Hall of Fame
Discussion Mods, in any case

think the hall of fame refers to past mods.

Author:

Rick_S.

Posted:

Jun 23, 2020 14:22

Subject:

Re: Report post button

Viewed:

27 times

Topic:

In Suggestions, randyf writes:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.

Author:

popsicle

Posted:

Jun 23, 2020 14:17

Subject:

Re: Report post button

Viewed:

34 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Can you imagine the level of misuse such a convenient tab would allow for?

The Discussions Mods might have to give up their day jobs, considering the amount
of time it would take in filtering through the invalid to find the valid claims.

On the other hand, I could be wrong and if all the Discussions Mods were to call
for it, or at least back the suggestion, I’d say why not.

-Cory

you forgot to mention i've seen some serious spam posts like buying fake
ID's and such and I almost gave up reporting them because finding the report
post function is not user friendly. when you have to go here:

https://www.bricklink.com/helpMain.asp

Then go here:

https://www.bricklink.com/help.asp?topicID=18

then go here:

https://www.bricklink.com/help.asp?helpID=1107

just to get to here:

https://www.bricklink.com/problemMessage.asp

My suggestion is to reduce that greatly. to go straight to the last part.

Yeah, I understood with this morning spam why you posted the suggestion. I connected
those dots before I posted my reply.

So my thoughts stand: have the mods endorse the suggestion. It's their wheelhouse.

other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?

https://www.bricklink.com/memberAdmins.asp?utm_content=subnav

I’d add Russell, as well

curious how many of those mods are still active moderating? cause noticed a couple
of posts reported were still around for a long while.

Should be all. But to what degree each are, dunno. Here are the Hall of Fame
Discussion Mods, in any case

Author:

randyf

Posted:

Jun 23, 2020 14:17

Subject:

Re: Report post button

Viewed:

29 times

Topic:

In Suggestions, Rick_S. writes:

curious how many of those mods are still active moderating?

All of them are.

Author:

Rick_S.

Posted:

Jun 23, 2020 14:12

Subject:

Re: Report post button

Viewed:

18 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?

https://www.bricklink.com/memberAdmins.asp?utm_content=subnav

I’d add Russell, as well

curious how many of those mods are still active moderating? cause noticed a couple
of posts reported were still around for a long while.

Author:

popsicle

Posted:

Jun 23, 2020 14:07

Subject:

Re: Report post button

Viewed:

25 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?

https://www.bricklink.com/memberAdmins.asp?utm_content=subnav

I’d add Russell, as well

Author:

Rick_S.

Posted:

Jun 23, 2020 14:02

Subject:

Re: Report post button

Viewed:

26 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?

Author:

popsicle

Posted:

Jun 23, 2020 13:54

Subject:

Re: Report post button

Viewed:

33 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Author:

Rick_S.

Posted:

Jun 23, 2020 13:46

Subject:

Re: Report post button

Viewed:

19 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Author:

Rick_S.

Posted:

Jun 23, 2020 13:44

Subject:

Re: Report post button

Viewed:

17 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

sorry make that 4 clicks before you get to the page where you give the post number
and reason.

Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.

while a simple report post button on the post itself would make it so much easier

It would probably also lead to accidentally clicked reports.
I prefer a more visible button with two-step verification to report a message.

well when you have to click the button on the post then fill in the info and
click report that would be like a 2-step verification. my suggestion would be
to have the button on the post go right to the report function, avoiding all
those extra steps and such to get there. in other words the button on the post
would take you here https://www.bricklink.com/problemMessage.asp

Author:

popsicle

Posted:

Jun 23, 2020 13:39

Subject:

Re: Report post button

Viewed:

36 times

Topic:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Author:

Brickwilbo

Posted:

Jun 23, 2020 13:36

Subject:

Re: Report post button

Viewed:

28 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

sorry make that 4 clicks before you get to the page where you give the post number
and reason.

Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.

while a simple report post button on the post itself would make it so much easier

It would probably also lead to accidentally clicked reports.
I prefer a more visible button with two-step verification to report a message.

Author:

Rick_S.

Posted:

Jun 23, 2020 13:23

Subject:

Re: Report post button

Viewed:

26 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

sorry make that 4 clicks before you get to the page where you give the post number
and reason.

Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.

while a simple report post button on the post itself would make it so much easier

Author:

SylvainLS

Posted:

Jun 23, 2020 12:02

Subject:

Re: Apply order on multiple wish lists

Viewed:

20 times

Topic:

In Suggestions, Tholwin writes:

In Suggestions, SylvainLS writes:

In Suggestions, Tholwin writes:

I've found a workaround. […]

Another way: https://www.eurobricks.com/forum/index.php?/forums/topic/178429-software-applyblorder-bricklink-multiple-orders-multiple-wanted-lists/

… but it would still be better if it were directly on BL.

Indeed. It's a nice tool though. (Sadly my OS isn't compatible.)

It’s Python, it should work on a Mac too.

You can also talk to the author, I’m sure he’ll be open to help you make it work.

Author:

Tholwin

Posted:

Jun 23, 2020 07:24

Subject:

Re: Apply order on multiple wish lists

Viewed:

31 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, Tholwin writes:

I've found a workaround. […]

Another way: https://www.eurobricks.com/forum/index.php?/forums/topic/178429-software-applyblorder-bricklink-multiple-orders-multiple-wanted-lists/

… but it would still be better if it were directly on BL.

Indeed. It's a nice tool though. (Sadly my OS isn't compatible.)

Author:

Brickwilbo

Posted:

Jun 23, 2020 03:24

Subject:

Re: Report post button

Viewed:

29 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

sorry make that 4 clicks before you get to the page where you give the post number
and reason.

Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.

Author:

Rick_S.

Posted:

Jun 23, 2020 02:11

Subject:

Re: Report post button

Viewed:

40 times

Topic:

In Suggestions, Rick_S. writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

sorry make that 4 clicks before you get to the page where you give the post number
and reason.

Author:

Rick_S.

Posted:

Jun 23, 2020 02:09

Subject:

Re: Report post button

Viewed:

38 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.

Author:

Brickwilbo

Posted:

Jun 23, 2020 01:31

Subject:

Re: Report post button

Viewed:

51 times

Topic:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

This was suggested before.

The Problem Center is below the page. Click forum, then enter the message number.

Author:

FantasyBricks

Posted:

Jun 22, 2020 23:51

Subject:

Re: Report post button

Viewed:

39 times

Topic:

In Suggestions, Rick_S. writes:

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Author:

Rick_S.

Posted:

Jun 22, 2020 23:44

Subject:

Report post button

Viewed:

164 times

Topic:

Status:

Open

Vote:

[Yes|No]

I feel we should get a report post button added since trying to find that page
is very not user friendly.

Author:

uggnot

Posted:

Jun 21, 2020 15:08

Subject:

Enhancement to order page.

Viewed:

68 times

Topic:

Status:

Open

Vote:

[Yes|No]

The way i use my wanted lists, I don't want to flag a part as owned until
i get it IRL. As such i use remarks to keep track of things i have ordered and
don't have yet.

Ideally, a 3rd stat e of items on a wishlist would be added - something like
pending. However as that would be a significant back end change for the developers
of the site, i created my own tampermonkey/greasemonkey script to add links to
the my wishlist search for each given part on the order page.

So underneath the part/minifig/set image is a link to search my wishlists for
the given item in the given color. That way when i make an order i can click
through for each of the items and update just the remarks for the parts across
all wishlists.

a feature like that would be really helpful and should be fairly trivial to add
to the codebase. (particularly using server side code instead of scraping the
info needed for the links from content already on the page.

Author:

Brickwilbo

Posted:

Jun 21, 2020 08:18

Subject:

Re: incoming orders to inventory load

Viewed:

38 times

Topic:

In Suggestions, fobya71 writes:

It would be wonderful to have a function to load an incoming order into the personal
inventory, as it is done for partout.
Actually the loading of parts shall be done manually...

I think it would be a good function for both the re-sellers and the users that
want to simply use the inventory function.

It's possible to download orders and upload the xml file to your inventory.

Author:

fobya71

Posted:

Jun 21, 2020 05:23

Subject:

incoming orders to inventory load

Viewed:

72 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Stellar

Posted:

Jun 18, 2020 20:00

Subject:

Re: IC - Stripe payment methods

Viewed:

61 times

Topic:

In Suggestions, Dutchstyle writes:

Please consider the implementation of other Stripe payment methods such as Ideal
and Sofort which can be used for instant check out. With these options offsite
payments like IBAN / bank transfers are less needed and it's very convenient/normal
for a lot of European customers to use these methods.

I have to admit that it's also a lot more cost effective to use these payment
methods over the ever increasing PayPal costs. Especially since we're not
transferring those costs to the people who buy Lego from us.

I hope that it won't be that much of a deal for the site developers to implement
since Bricklink already has a connection with Stripe, but I'm no expert in
API's etc...

For more information, please check: https://stripe.com/docs/payments/local-payment-methods

Author:

Farquar

Posted:

Jun 18, 2020 17:31

Subject:

Gallery filter to show Downloadable MOCs.

Viewed:

44 times

Topic:

Status:

Open

Vote:

[Yes|No]

Please add filters to the gallery search and the first one should be to filter
out all display only models.

I go to the gallery to find models to download, order and build, not just to
look at. I like to filter out the display only MOCs.

Thank you.

Author:

Teup

Posted:

Jun 18, 2020 11:48

Subject:

Re: IC - Stripe payment methods

Viewed:

36 times

Topic:

In Suggestions, Dutchstyle writes:

For more information, please check: https://stripe.com/docs/payments/local-payment-methods

Yeah.. I had a call with the team recently and I urged them to do this. Luckily,
they said they were already working on it, which is great.

I do hope they'll do this very soon, it has taken a long time now. BrickOwl
has iDeal and Sofort through Stripe, and also in my webshop it was extremely
easy to implement with Stripe.

This is important for everyone, because Stripe allows you to accept foreign payment
methods without needing to know how it all works. The NL is one of the biggest
countries on Bricklink and all sellers will benefit from it if people can pay
by iDeal. IMO this is really one of the top priority issues right now. PayPal
is way too expensive and just not convenient for everybody.

It would be beneficial on Bricklink's side as well. There will be more business
so more fees, less money leaking out to PayPal, and also it will vastly increase
the percentage of payments that is done onsite - which is what Bricklink really
likes to see.

Author:

Dutchstyle

Posted:

Jun 18, 2020 10:59

Subject:

IC - Stripe payment methods

Viewed:

96 times

Topic:

Status:

Open

Vote:

[Yes|No]

For more information, please check: https://stripe.com/docs/payments/local-payment-methods

Author:

SylvainLS

Posted:

Jun 17, 2020 12:43

Subject:

Re: Apply order on multiple wish lists

Viewed:

42 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, Tholwin writes:

I've found a workaround. […]

Another way: https://www.eurobricks.com/forum/index.php?/forums/topic/178429-software-applyblorder-bricklink-multiple-orders-multiple-wanted-lists/

… but it would still be better if it were directly on BL.

Author:

SylvainLS

Posted:

Jun 17, 2020 12:42

Subject:

Re: Apply order on multiple wish lists

Viewed:

31 times

Topic:

In Suggestions, Tholwin writes:

I've found a workaround. […]

Another way: https://www.eurobricks.com/forum/index.php?/forums/topic/178429-software-applyblorder-bricklink-multiple-orders-multiple-wanted-lists/

Author:

Tholwin

Posted:

Jun 17, 2020 12:36

Subject:

Re: Apply order on multiple wish lists

Viewed:

29 times

Topic:

I've found a workaround.

Merge my wish lists. Then I can apply my orders on it without risking to update
the same part more than intended. (Which could happen if you apply an order on
multiple wish lists containing the same parts.)

But the merge feature doesn't allow to merge wish lists having conflicts
(same combinations of piece&color).
Though, I realised it's possible to merge them by uploading a list and add
its pieces into another one. When there is identical items, it will combine them
additionning wanted quantities together, and owned quantities together.

To merge wish list "B" into wish list "A"
1) Download list "B" (as XML)
2) Use "Upload" from the "Want" menu
3) Select "Upload BrickLink XML format"
4) Copy & past the content of the file B.xml (produced at step 1)
5) Select wish list "A"
6) Click "Proceed to verify"
(review the result)
7) Click "Add to Wanted List"
(optional: rename list "A": "A & B", and delete list "B")

Author:

jblock

Posted:

Jun 16, 2020 21:31

Subject:

Re: Buyer Inventory

Viewed:

36 times

Topic:

In Suggestions, ChildofAthena23 writes:

It would be really useful if there was an inventory system implemented for buyers
not just sellers. That way if I buy a set for parts I can simply come on here
and add those parts to my inventory and then any wish list I have containing
those parts would be updated accordingly.

I use another website to track my overall (loose and in sets) parts inventory;
BL is just not designed to do so efficiently.

That said, I also have maintained separate wanted lists here on BL for parts
that I've received, for a specific MOC or custom set: when the parts arrive,
I simply copy-and-paste from the want list to the "received" want list, and then
remove them from the want list. When all parts have arrived I now have a list
of them all for that custom build.

Author:

Tholwin

Posted:

Jun 16, 2020 15:41

Subject:

Apply order on multiple wish lists

Viewed:

68 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello,

I'm currently struggling with multiple wish lists, and updating the owned
parts with my orders, to keep track of how many I still need.

My lists often share the same conbinations of pieces&color, and this prevent
me from applying orders on more than one, without messing the overall count.
(This also prevent me from merging my lists.)

I think it would be great to be able to apply an order on multiple wish lists,
making sure pieces applied to a list aren't applied to the other ones.
You would have to specify which list is the first one, the second one and so
on, and the algorithm would apply the order to the first list, then the remaining
pieces to the second one, and so on.

An alternative feature would be to be able to merge lists which have conflicts
(same pieces&color combinations). Why not addition the wanted quantities, owned
quantities and concatenate the comments? It should be fine with a message explaining
how it deals with the conflicts and asking for confirmation.

Author:

Tracyd

Posted:

Jun 16, 2020 14:09

Subject:

Re: Buyer User Experience

Viewed:

43 times

Topic:

In Suggestions, Ste88 writes:

Since I have the store, I've noticed that buyers generally don't know
what kind of work there is behind he preparation of an order.

the idea is to give the sellers the possibility to set up a "timeline" (even
automatically, as it happens with the istant invoice) shared with the buyer.

it would turn out as a more "amazon" experience; and help the buyer being calm
while waiting orders

Do you mean like the Domino's pizza tracker?

Author:

bb1683388

Posted:

Jun 16, 2020 13:21

Subject:

Re: Parts Look-up tool

Viewed:

50 times

Topic:

Does this mean that we will have like a special tool to select a certain group
of parts to see if they appear in any sets? I don't know if such feature
is already implemented.

So we all have want lists, right?

Wouldn't it be cool to be able to take a want list and instead of looking
for stores that have all the individual parts, do a search against "sets" or
multiples of sets that have all the parts on a want list.

Everything needed to make this tool already exists on Bricklink.
Parts want list - check
Sets, parts inventory - check (the part out tool)

This function could be added to the Buy section like the distillers to get from
the fewest stores, or best price etc - add sets to buy that have all the parts.

Then a shopper could shop for complete sets to buy from sellers or determine
that they already have the sets in their own collection to build the MOC they
are shopping for pieces for.

Example: I bought the instructions for the UCS U-wing project by Mirko (Awesome
MOC by the way and beautiful instruction book)
uploaded the parts list 430 different parts 3300 pieces total.
I would love to know if I could buy 4-5 sets to get all the parts I need to build
the UCS U-wing project and the extra pieces could go in my collection. Certainly
there would be a handful of random special pieces to buy separately but it would
be cool to have the option of buying a few complete sets to get the majority
of the parts.

Just a thought and the development cost would be minimal since the hard parts
(set part inventories & want lists) already exist.

Author:

Ste88

Posted:

Jun 16, 2020 12:15

Subject:

Buyer User Experience

Viewed:

111 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Hildesheim

Posted:

Jun 16, 2020 04:11

Subject:

Re: Use my store's inventory to fill Wanted List

Viewed:

30 times

Topic:

In Suggestions, Brick_Wizard writes:

I don't know if this will help, but you can check the box on your inventory
page to show all of the items on your wanted list in your store. (First box under
"Show More Options" on the right side of the page.

This will bring up all of the matching items, and each has a link to view the
listing in your inventory that you can edit and delete the number you need.

Still a few steps to go through, but the easiest way I've found.

Thanks! Seems to be the easiest way to go -- now that the fully automated
way isn't available :-/

Author:

Brickwilbo

Posted:

Jun 16, 2020 01:37

Subject:

Re: Buyer Inventory

Viewed:

39 times

Topic: