| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Heartbricker  | | Posted: | Jun 23, 2020 18:16 | | Subject: | Re: Changing rules of feedback | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
I understand the frustration of getting a retaliatory feedback BUT i don't
support interjecting the BL admins into disputes over feedback.
The BL team has enough to do without this added task which is not a revenue producing
nor a productive use of their time.
Having the admin being a referee between two disputing users may result in one
of those users leaving the site which will not be beneficial for the greater
good.
Retaliatory feedback is easy to spot and usually hurts the image of the user
who left it more than the user who received it.
|
 |
| Author: | Brickwilbo | | Posted: | Jun 23, 2020 18:15 | | Subject: | Re: Report post button | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉
|
figured it was you that removed them, in fact feels like you are the only moderator
working.
|
You can be assured that all active moderators are working together.
It's visible below the canceled post who canceled it.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:11 | | Subject: | Re: Changing rules of feedback | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, Tracyd writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Tracyd writes:
| | The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:
https://www.bricklink.com/feedback.asp?u=sludgemonster
|
The retaliation came for the NSS charge. They shipped, missing item was refunded,
even PayPal wouldn't side with the buyer on this.
|
actually the NSS came after the negative feedback since that is evidently the
only way to remove said feedback by the rules.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:10 | | Subject: | Re: Report post button | | Viewed: | 20 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉
|
figured it was you that removed them, in fact feels like you are the only moderator
working.
|
|
| Author: | Tracyd | | Posted: | Jun 23, 2020 18:06 | | Subject: | Re: Changing rules of feedback | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, Tracyd writes:
| | The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:
https://www.bricklink.com/feedback.asp?u=sludgemonster
|
The retaliation came for the NSS charge. They shipped, missing item was refunded,
even PayPal wouldn't side with the buyer on this.
|
|
| Author: | Brickwilbo | | Posted: | Jun 23, 2020 18:05 | | Subject: | Re: Report post button | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:03 | | Subject: | Re: Changing rules of feedback | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, Tracyd writes:
| | The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:
https://www.bricklink.com/feedback.asp?u=sludgemonster
|
|
| Author: | Tracyd | | Posted: | Jun 23, 2020 17:58 | | Subject: | Re: Changing rules of feedback | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jun 23, 2020 17:54 | | Subject: | Re: Changing rules of feedback | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
How and who decides if feedback is retaliatory or not and what would be the criteria
for that?
I would agree that purely retaliatory feedback is wrong but there then becomes
an issue where there are 2 sides to a story..
Robert
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 17:45 | | Subject: | Changing rules of feedback | | Viewed: | 318 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
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