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 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 26, 2020 12:02
 Subject: Re: Don't show impossible discounts
 Viewed: 36 times
 Topic: Suggestions
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  "Verkoopt U ook kussentjes?"


Goedemiddag
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: May 26, 2020 10:43
 Subject: Re: Don't show impossible discounts
 Viewed: 56 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, yorbrick writes:
  Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.

I notice almost every day that the perfect way to ensure Dutch people will never
buy croissants or buns, is by putting a sign "4 for €1" when there's 3 left.
Pretty sure that if they'd remove the sign, people would be willing to pay
€1 each

"Verkoopt U ook kussentjes?"

Niek.
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: May 26, 2020 10:14
 Subject: Re: Disable Buyer's Ability to mark order Paid
 Viewed: 46 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, BasKrie writes:
  In Suggestions, Teup writes:
  In Suggestions, SezaR writes:
  In Suggestions, Teup writes:
  In Suggestions, SezaR writes:
  In Suggestions, sparesleftovers writes:
  In Suggestions, SezaR writes:
  
  - Buyer placed an order and made a payment without getting an invoice

Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?

He used the email address of my store, which is the wrong address anyway.

Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.

They can't? When they send it, isn't it up to you to figure out how to
collect it?

No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them

Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.


Why is it up to the seller to figure it out?
Buyer sends to an incorrect address, nothing the seller can do about that. The
buyer should contact PayPal about it.
When payment is done to an address that PayPal doesn't know, a mail is send
to that address from PayPal and the receiver can open up an account with PayPal
and claim the money. When the address doesn't exist the mail with bounce,
but PayPal doesn't do anything with that. Only after the money hasn't
been claimed for a period of time (that can be the 2 months mentioned below)
it will be returned to the sender of the money.

Well, that's pretty much what I mean. It does not bounce if the address exists.
So the seller will either need to figure out a way to claim it, ask the buyer
to cancel it, or wait 2 months and then instruct the buyer to send it again.
There are no other options for the seller, the only way to turn down the payment
is by not claiming it, which takes 2 months. I guess you're right you could
consider it the buyer's problem, but I just don't like it....... It is
a clumsy situation because I want to provide service and don't like taking
my customers' time with requests. Especially if that involves them having
to contact PayPal customer support which is a pretty tedious process because
they've hidden themselves pretty well. I rather do such things myself.

  And why wait for it to bounce? Buyer could
have send the money to the correct address right away. It's the buyers choice
to wait, no obligtion.

Well, I don't know what it looks like from their side. I've had a buyer
refuse to do that in the past because they didn't know how to cancel it and
I could not help either. They did not want to send it a second time before the
first one returned to them (which makes sense), so the only option left was to
wait.

Right now I just hope that I can add the alias email address to my account once
their "problems" are over. As long as PayPal doesn't provide any kind of
"refuse" button, that seems to be the only viable option for avoiding these situations.

If they have sent it to a mail address you also use, then I can imagine they
won't send it a second time. But still, it's their problem, not yours,
from PayPal's point of view, you are not even part of the transaction, so
you can't do anything to get it corected.
Same if the buyer paid to the wrong IBAN account, only the buyer and IBAN account
holder can do anything.
I agree that you want to provide service, but you can only do that for the things
that you have some control over. And buyers sending money to incorrect places
isn't that
 Author: jbroman View Messages Posted By jbroman
 Posted: May 26, 2020 09:05
 Subject: Re: Don't show impossible discounts
 Viewed: 39 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.

Or the one that gets me... sell in quantities of 10. 9 remaining. Can’t buy what
I’m there for.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 26, 2020 07:10
 Subject: Re: Don't show impossible discounts
 Viewed: 48 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, yorbrick writes:
  Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.

I notice almost every day that the perfect way to ensure Dutch people will never
buy croissants or buns, is by putting a sign "4 for €1" when there's 3 left.
Pretty sure that if they'd remove the sign, people would be willing to pay
€1 each

Yes, we have the same here with "buy one get one free" which often means the
store is overcharging for one but when you get two for the same price they are
charging about the right price for each. And if there is only one left on the
shelf, it will never sell.

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