Discussion Forum: Help
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View Thread Re: Feedback response - popsicle (5703)
[...] Just realized how much time has elapsed since dealing with you guys. That your son would have grown-up and may no longer be a part of the running of your store. Time [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Feedback response - popsicle (5703)
[...] I’m kinda surprised to see such a feedback left for you and your son, James. I know what a fantastic store you guys operate. One of the better ones, with your top notch [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Feedback response - Soviet (24)
[...] My Store - Feedback or My BL - Feedback
(2 months ago, Aug 10, 2019, to Help)
View Thread Feedback response - McBricks (5035)
Where do we go to respond to feedback left?
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Request help with instant checkout/shipping - Thunor (986)
[...] Thanks yes that is correct. Still can’t find a way to add “request quote” nor “request invoice”
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Request help with instant checkout/shipping - crxefx (1041)
Added one $20 dinosaur to cart, s&h is shown as 3.61 / first class. I can only assume that is your cheapest rate? I don't remember what happens after I click "agree and continue" [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Request help with instant checkout/shipping - Thunor (986)
I’ve now been able to view my checkout flow using my wife’s account. I have 4 shipping methods set up, and enabled, but only two show at checkout (the most expensive only) [...]
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Is it possible to dismiss the notification? - Brickwilbo (1459)
[...] No. Note that users opt in to receive notifications.
(2 months ago, Aug 9, 2019, to Help)
View Thread Is it possible to dismiss the notification? - DavidsL (3)
Because I'm not parting out whole sets, but adding piece by piece from my "collection" it is annoying to see that green circle at my store each time I add a piece. Is there [...]
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Help identifying 2 parts - hookedGrandma (160)
[...] Great! Thanks for the help.
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Help identifying 2 parts - hookedGrandma (160)
[...] Yes thats it, thanks!
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: How do I see what buyer sees? - cplonsdale (224)
Well its easy enough but no one has done it, also no employee interaction on forum for a week or two now, BL email account full not taking more messages, Are we adrift without [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Thunor (986)
[...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Incomplete order from BrickLinkCorp - kilimfactory (1)
[...] Hi, yes, same time, same order ID :(
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - qwertyboy (4752)
[...] The shop is closed because "Reason: Three or more Completed NSS/NRS". Technically, to get an NSS removed the shop owner needs to provide proof of shipping to BrickLink. [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Setting up a paypal link on invoice - calsbricks (5726)
[...] Or you could follow the link on this thread (URL)
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Setting up a paypal link on invoice - Hurt (272)
[...] Try to get familiar with paypal.me Then you can simply include a link in your invoice that for the payment (also including the amount that should be payed), something [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Setting up a paypal link on invoice - razorflan (419)
I have a buyer can't pay manualy, I need to send a paypal link also set up a link on invoices. Thanks in advance for any help
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Teup (4130)
[...] Exactly. But that was Dan's code and it's probably rocket science to them, considering they didn't manage to prevent their own store from getting suspended [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - SylvainLS (32)
[...] An often-mentioned reason is that someone could use this possibility to manipulate the price guide. As if they couldn’t do that with a second account (connected from [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Thunor (986)
Thanks both. I was concerned about a second account from same IP address raising a concern from “management” my son is over 18. So I’ll get him to sign on. It would be nice [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Problems with BL mailbox!!!! Mailbox full!! - Erikmax (9530)
Hi Posted a couple of messages, but I get them returned. SEEMS THAT BL HAS TO TAKE ACTION!!! 'BrickLink' (blservice@bricklink.com) The recipient's mailbox [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - randyipp (1292)
[...] Significant others can also setup an account (or anyone in the household 18+) and you can check with them, or temporarily borrow the account for testing.
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Help identifying 2 parts - randyf (372)
[...] (Part 2607) (Part 3176)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Help identifying 2 parts - mmookk61 (177)
[...] The right one 3176?
(2 months ago, Aug 7, 2019, to Help)
View Thread Help identifying 2 parts - hookedGrandma (160)
Can’t seem to find these part numbers, anyone able to identify? Thank you!
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How do I see what buyer sees? - MidwestBrick (945)
[...] Have a friend sign up or parents or "do it for them" so you can check out your own store that way and try things out. My father-in-law is a member so I ask him to try [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread How do I see what buyer sees? - Thunor (986)
I am concerned that not all shipping options are being shown to customers during checkout. I am using instant checkout. So how can I see what they see? On the other place, [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Store Not Loading - DavidsL (3)
[...] Maybe it is linked with this problem - (URL)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Store Not Loading - DavidsL (3)
[...] No problem on my device. But it's from Android device and Firefox browser
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - kkoene (186)
[...] Looks like the buyer finally removed the NSS and submitted an order cancel request. Things are right with the world again. Thanks everyone!
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - Brickwilbo (1459)
[...] Always reply to the NSS in the applicable Problem field of the NSS. Your buyer should close the NSS. Upload proof of shipping or refund here: (URL)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - tonnic (3068)
[...] I think you can send proof to Admin of the refund and they will remove the NSS. Maybe this emailaddress can be found in the problem part of the order.
(2 months ago, Aug 7, 2019, to Help)
View Thread How to get NSS removed? - kkoene (186)
Does Bricklink have a policy/procedure to remove NSS tags when you have refunded the money? I won't get into details here but does anyone monitor the cases?
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - karnka (5)
Someone from Bricklink is now going to talk to Fedex and investigate how they’re filling in the customs forms but there’s still no admission of a mistake / any responsibility [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: minifigs - SylvainLS (32)
[...] Its boots were removed and replaced? :D More seriously, it’s about the Season 3 of Ninjago, called “Rebooted”. LEGO changes the minifigs for each season (and then [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread minifigs - mrszerb77 (16)
What does it mean when a mini fig is listed and says rebooted?
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - Westminster (159)
I've got the same problem with 60th Anniversary set from Bricklink See my post from yesterday 'Import VAT UK' Today I've sent a second enquiry to FedEx & store@bricklink.com [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - karnka (5)
Thanks - I’ll have a look but they didn’t tell me that and it looks like a business form to me... In Help, hazz78 writes: [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - hazz78 (57)
I've had exactly the same issue. A webchat with an HMRC advisor suggests that you can try to apply for a partial refund using this form (URL) In Help, karnka writes: [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread AFOL Designer Sets - Really disappointing - karnka (5)
Had a long chat with Fedex about the VAT / duty on the AFOL sets and it is very clear that Bricklink have failed to fill in the customs paperwork properly. They left the cost [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - BrickZoneStore (2123)
[...] Thank you everyone. I thought so but appreciate everyone’s time. I checked all my other items from the same seller this morning and this was the only one. Obviously this [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - yorbrick (687)
Yeah. Fakes of this one are on ali express. These types of hairpieces are sometimes difficult but the torso and legs should have been obvious.
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - randyf (372)
The buyer is correct. It's a clone. In Help, BrickZoneStore writes: [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - tonnic (3068)
Hi Gary, I think your buyer might be right. I do not see the word ‘Lego’ on the stud of the torso, also not on the legs that also look different in color and slightly different [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - taxan (143)
[...] Its a fake. Check the torso you should see the LEGO logo there not a mold pipe.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - BrickZoneStore (2123)
Sorry, couldn't upload before. In Help, tonnic writes: [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Incomplete order from BrickLinkCorp - SylvainLS (32)
[...] Did you buy them at the same time? If not, the second one might arrive later. It appears BL sends each box separately :(
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Dave Jones POC031 Help! - tonnic (3068)
Hi, Why don’t you show us the picture anyway? At this moment I do not have the minifig but I had a few so with a picture I, or someone else, can help you. These minifigures are [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: How to changes payment optioneel? - Teup (4130)
[...] Since some years, you have to ask permission from the Bricklink administration to get these options. I believe you need to have some kind of good feedback reputation [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Incomplete order from BrickLinkCorp - kilimfactory (1)
Hello, I have ordered 2 sets of a special AFOL edition from BrickLinkCorp. Unfortunately only one has arrived, and I tried to contact BrickLink on all channels here, then filed [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread How to changes payment optioneel? - DutchyBricks (127)
Hello, As a seller my custimers kan pay by PayPal. But i also want the option for them to pay by iban/banktrasfer. Where can i find the option menu to changes this? Its not [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Dave Jones POC031 Help! - BrickZoneStore (2123)
Hi I recently sold a Davey Jones figure, the buyer has received the figure and believes it to be fake. I have no reason to disbelieve the buyer, he has plenty of feedback and [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - Ikillyer2 (6)
Thats kinda stupid lol. I've sent evidence of age so only time will tell.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - Ikillyer2 (6)
Just noticed that. If that shop looked at the message would have noticed it was an accident and I needed it cancelled (I am 19 so not underaged lol)
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Unable to edit invoices? - IndoorJungle (673)
[...] Nevermind, figured it out. I managed to screw up some of the macro tags.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Unable to edit invoices? - IndoorJungle (673)
[...] Exactly, I no longer have that window for some reason. It's weird, will have to contact the helpdesk about that.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Unable to edit invoices? - Emporiosa (945)
[...] Do you mean where you edit in the "Comments from Seller" area? I was able to no problem today. Even for one that's been sent, if I click on the invoice icon, I still [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Import VAT UK - bagelboybugle (3391)
[...] (URL) It seems this is a Fedex problem. Don't let it put you off using US BL stores, just be sure they post with USPS, then it comes into Royal Mail, who handle it [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: :( Scam?? - Adjour (473)
[...] If after you resolve this, you still feel scammed, don't forget to put the buyer on your stop list.
(2 months ago, Aug 5, 2019, to Help)
View Thread Unable to edit invoices? - IndoorJungle (673)
Hey everyone, I was wondering if anyone else has encountered this issue. Before I sent each invoice I usually change some stuff from the template to reflect savings and promotions [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: P/N 61200pb01 Plo Koon head - is it genuine? - firestar246 (2813)
I have sold that head a few times. It's rubber.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Import VAT UK - Golbsco (165)
[...] I recently had an issue with FedEx massively over-declaring import duty for something not lego related. To solve it, i contacted HMRC and asked them what the correct commodity [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - nlgbou1 (438)
[...] Hi, I've both converted to the old PF without any problem. Just sell the new part you don't use in order to fund the change. Gert
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - yorbrick (687)
[...] If that order was cancelled through BL with the excuse it was bought by an underage child, then it will probably remain banned.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Import VAT UK - yorbrick (687)
[...] That seems high, if the postage price was declared as $35.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - SezaR (170)
[...] If you have the later one, the first will automatically happen ;-)
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - Brickwilbo (1459)
[...] You'll have to be 18 on Bricklink. You also need have a lot of patience for a reply from the Helpdesk.
(2 months ago, Aug 5, 2019, to Help)
View Thread Import VAT UK - Westminster (159)
Can anyone in UK that bought the fantastic 60th Anniversary Skyline Express from the Bricklink Store (USA) reassure me that I’m about to pay the correct Duty & Tax. [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - Teup (4130)
[...] I guess they'll unban anyone who asks. Bricklink support is so slow, by the time they finally read messages, nobody will be underage anymore ;)
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: :( Scam?? - SezaR (170)
[...] I think there are two reasons: 1) you are professional, correct and good seller; 2) If you spend 24 hours in hospital, you realize many people die there but if [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Banned for being 'Underaged' - mmookk61 (177)
[...] I am not sure but your feedback says something about your mom cancelling your order. That may have weight in the discussion.
(2 months ago, Aug 5, 2019, to Help)
View Thread Banned for being 'Underaged' - Ikillyer2 (6)
Anyone else had the issue of being banned for being under aged? I messaged bricklink and stated my age and even supplied them with evidence of this but yet I am still banned [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - jonwil (64)
I have been running a Powered Up train at several shows this year and other than the fact I need to buy and add a second motor due to the weight of the train) its working [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - Miro78 (1912)
[...] I prefer the regular battery PF battery box and I use my own rechargeable batteries. Even rechargeable batteries wear out over time, so this keeps the PF battery box [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - CCBricks (1740)
[...] Yeah, I'm not happy with the change either. I know its directed towards kids. It will become challenging for the younglings to incorporate multiple trains. We AFOL's [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: P/N 61200pb01 Plo Koon head - is it genuine? - ash_274 (2444)
[...] I can confirm it is rubbery, not ABS. -Ash
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: P/N 61200pb01 Plo Koon head - is it genuine? - Thea (316)
[...] On your behalf I contacted the person who inventoried (Minifig sw0198) He is also a Discussion Moderator, so his reply should be acceptable for solving your problem. [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: P/N 61200pb01 Plo Koon head - is it genuine? - gwurst (2385)
They are rubbery. It's likely legit.
(2 months ago, Aug 4, 2019, to Help)
View Thread P/N 61200pb01 Plo Koon head - is it genuine? - zephyr891 (197)
Hello everyone, I recently purchased p/n 61200pb01 (Plo Koon head) from a Bricklink seller and included it with a set that I sold - 8093 Plo Koon's Jedi Starfighter. [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: :( Scam?? - Kathleen_55 (158)
[...] [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: :( Scam?? - Kathleen_55 (158)
[...] [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - Miro78 (1912)
[...] From what I hear, the Lego train community is not too keen on the PU system. The PU uses bluetooth, which is nice when it comes to operating it outside, compared to IR [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - CCBricks (1740)
[...] Thanks Miro! I didnt realize that the PU Hub did not require the IR reciever to run. I guess it makes better sense now. But 49.99 is still a hefty price to pay for two [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: Sets 60197 & 60198 / Using old PF - Miro78 (1912)
[...] Brian, I just looked at the 60197 train instructions (web friendly) and looked at the battery box placement. The dimensions of the PU and PF battery box are identical. [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: :( Scam?? - Teup (4130)
[...] Annoying, I always wonder why others are having weird customers like this and I never do. Guess I'm luckly :? You could count if the number you have left of those [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Sets 60197 & 60198 / Using old PF - CCBricks (1740)
Good day all, Does anyone know, or have tried using the old PF parts to motorize the following sets: (Set 60197-1) (Set 60198-1) I want to buy these, but dont want to start [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: :( Scam?? - Biscuit_head (10)
So, what I'm getting from your description is that you sent the correct items judging by what you have left in stock where they were stored. Correct?
(2 months ago, Aug 4, 2019, to Help)
View Thread :( Scam?? - Kathleen_55 (158)
I Need some guidance, I sold 2 items (2736, black) that is stored with axles, I had only 2 and they were kept with 22 light bluish gray because I only had 2. [...]
(2 months ago, Aug 4, 2019, to Help)
View Thread Re: 10181 Eiffel tower and brick 3023 - cycbuild (442)
[...] Ha! Don't buy new if you can DIY! :D You can also nick away the 1x2 plate's bottom tube, carefully place the 1x5 brick into position, then drive a nail into it! [...]
(2 months ago, Aug 3, 2019, to Help)
View Thread Re: 10181 Eiffel tower and brick 3023 - DallasBricks (3800)
[...] Easy to fix as in Drill Press? Yikes! lol (it would work however) :D David [...]
(2 months ago, Aug 3, 2019, to Help)
View Thread Re: can anyone help with uploading photos? - cnett (1)
[...] I’ll give that a try after work. Thanks Randy I’ll let you know how I make out. Cheers!
(2 months ago, Aug 3, 2019, to Help)
View Thread Re: can anyone help with uploading photos? - randyf (372)
[...] Yeah, the raw images from your phone are much too big for uploading to the forum. You would have to definitely resize them. I don't know if there is a way to resize [...]
(2 months ago, Aug 3, 2019, to Help)
View Thread Re: can anyone help with uploading photos? - cnett (1)
[...] Thanks Randy. I’m using the upload image link at the bottom of the message page. They are just pics I took with my phone. Is there a way to make them smaller?
(2 months ago, Aug 2, 2019, to Help)
View Thread Re: can anyone help with uploading photos? - randyf (372)
[...] Where are you trying to upload them? They may be too large. Cheers, Randy
(2 months ago, Aug 2, 2019, to Help)
View Thread can anyone help with uploading photos? - cnett (1)
I keep getting an oops message when I try to upload a photo. I’ve tried both jpeg and png formats. Any suggestions as to what I’m doing wrong? Thanks for any help. Chris
(2 months ago, Aug 2, 2019, to Help)
View Thread Re: Message Limit - eglij09 (9)
Awesome, thanks for the help everyone! John In Help, randyf writes: [...]
(2 months ago, Aug 2, 2019, to Help)
View Thread Re: Message Limit - randyf (372)
[...] The message limit is only for new members. The limit resets every day at 2:00am BrickLink time (which is Eastern Daylight Time, currently) and is only in place [...]
(2 months ago, Aug 2, 2019, to Help)
View Thread Re: Message Limit - Brickwilbo (1459)
[...] For new users there's a daily limit to prevent spamming. Inquiries usually don't turn into orders. Most orders are placed without any upfront messaging. For now [...]
(2 months ago, Aug 2, 2019, to Help)
View Thread Re: Message Limit - tEoS (4965)
Sadly, there's nothing you can do about it at the moment, nor do I know when it resets. At some point it goes away after you establish yourself as a BL member. The reality [...]
(2 months ago, Aug 2, 2019, to Help)

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