Discussion Forum: Messages by TheBrickGuys (8985)
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 4, 2019 00:49
 Subject: Re: Many 500 errors today :(
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 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In General, Stuart9 writes:
  Thanks for checking and your offer but I'm sure the orders must be ok.

Don't understand my problem as I've tried a tablet and two different
iPads, one tablet and one iPad ( Chrome ) at home, not working.


I always have the issues you mentioned but only when I use chrome. Are you having
the issues when using other browsers?

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 21, 2019 23:04
 Subject: Re: Anybody want to cooperate?
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 Topic: Problem
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  Bricklink's last known income 2017/18 was approximately £1.3M That is based
on 4500 orders per day at £25 per order and a net 'fee charge' of 3%
of the total revenue going through the site. So in simple terms 4500 x 365 x
25 X 3% = £1.23M

I think the main reason BL has not done nearly as much with BrickLink as most
of us would like to see done is highlighted in what you have brought out here
about the total BL brought in as revenue for the years of 2017/18 which translated
in USD is about 1.5 million dollars.

1.5 mill just does not go very far especially when you consider that he had to
probably pay at least 10 mill for the site when he bought it so if he applied
just $250,000.00 per year to pay that back then that leave only 1.25 mill to
pay for all the operating expenses to run BL.

Let's take a little time to break this down a little.

So for starters, to help put this in perspective... Sense you know programming,
what does a decent programmer make a year? How many do you think are needed to
run BL?

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 20, 2019 21:10
 Subject: Re: Forced to issue NSS for AFOL design programme
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 Topic: Help
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Help, Admin_Russell writes:
  In Help, FireStarToys writes:
  Have been absolutely shocked at the poor level of customer support for a missing
AFOL designer programme set. Tracking has not updated for over a month (16th
May) and confirms the package never left the USA, just that it has been prepared
for shipment. I ordered two sets and the other arrived within 2 weeks. This package
was supposedly sent 5 weeks ago.

I sent a email on the 7th June to customersupport@bricklink.com and got a ticket
number, then no response???? Sent more emails and still no response!

Have been forced to issue a NSS and finally got a response 2 days later which
completely ignored the original message showing the tracking confirms the parcel
never left the USA? They just said that they "suspect" it's stuck in customs?
How can it be stuck in UK custom if it never left the USA and parcelforce tracking
in the UK also says it has not left the USA.

Last message I left on the NSS was 4 days ago and still no update?

I have received two other AFOL design programme sets and was blown away by how
good they are, but this complete lack of help and support when things go wrong
has been shocking from bricklink.

Can someone from admin PLEASE look into this and either issue a refund or send
a replacement set.
Order ID# 11081679

Tracking information for FIMS is not complete. It only shows the last station
in which it was scanned. Your package could very well be waiting at your local
post office with a customs bill attached. We have seen this several times where
one package will get through, but charges are placed on the second.

Going along with this, I have sent packages to customers where the tracking info
does not change until the day it is delivered, meaning that they were not scanned
all along the way except by the last postman when they were out for delivery.
I would definitely check you post office (or where ever they hold customs packages
in your country).

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 5, 2019 11:50
 Subject: Re: Unknown part #10
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 Topic: Catalog Identification
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
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Store: TheBrickGuys
In Catalog Identification, bricks.steine writes:
  Hello Community,

I found this part in a box with some LEGO parts that are not so familiar to me
(Scala / Belville).

As I could not identify this part, I want to ask the community if it could be
LEGO or not - before I throw it to the dust bin.

Thanks

Stefan

Looking at all the pictures I dont recognize any of them. I cant say for sure
but I dont think any are Lego. Plus, I think if any were Lego then there would
have been a comment or two pointing them out in the catalog by some of the community
here that are faster than jackrabbits at finding catalog entries.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 4, 2019 10:35
 Subject: Re: Extremely Excess Seller Fee's
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 Topic: Problem
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Problem, legoman77 writes:
  In Problem, popsicle writes:
  In Problem, legoman77 writes:
  In Problem, popsicle writes:
  In Problem, legoman77 writes:
  In Problem, popsicle writes:
  In Problem, randyf writes:
  In Problem, popsicle writes:
  In Problem, Teup writes:
  In Problem, popsicle writes:
  To those that have piled-on excessively; this is not a fraudster that needs to
be called out, it's your fellow BL member!

-Cory

What a strange thing to say. If we'd consider all fraudsters "fellow BL members",
the forum sure would be a cozy place but the marketplace would be pretty much
game over. Especially with the admins not stepping in.
I kind of agree shaming isn't good, but in a context of persistently nothing
being done against this kind of fraud (hidden charges = fraud), warning each
other in the forum is all we've got. Besides, it's not personal shaming
as much as warning other potential buyers for a shop - not a person - with bad
business practise.

Let me get down there where you're at, as you've conveniently left out
the portion of my post that interrupts your feeding...

Yeah, you had issues with the seller, in a private transaction! So you
name and shame your disgruntlement? I guess it's fine to do if it's disguised
as the sentiment "for the good of the community" Disingenuous motivation.


So I guess you're going with the "for the good of the community" sentiment?

Not too transparent, are you?

I'm going to leave you to the likeminded, for now. I feel the need to shower.

You constantly want people to share their opinions in the forum, claiming that
freedom of speech is of utmost importance to you. However, when people share
their opinions and they are not to your liking, you feel the need to disparage
them and belittle their opinions. And I wonder why people don't want to share
their opinions in the forum... SMH

Sharing honest opinions unhindered, I champion. But this mob mentality is something
entirely different. If you can't see that, Randy, or so see it and choose
to conflate the two for your own reasons, do so.

-Cory

How was your shower?

Going to get to it now. Just got back from the gym with my son, is the actual
need for the shower

Remember, exercise is bad for you. It makes you tired and it makes you sweat.
John P

You're are the best, John! Always a smile for others.

I tried to tell my son just that about exercise. He didn't buy. He wants
to bulk up for the ladies this summer

Thank you. I was a runner for many years until I got old. Ran eight marathons
among a great deal of other races. I miss it so much. When the time came I
wanted to die at the hands of some 20 year old’s irate husband while running
away with my clothes in my hands.
John P
  
  
  
Have some online demands of me, then the long hot soaking.

Well not only is your body going but now your mind is going too, you just posted
the same thing twice.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 30, 2019 14:42
 Subject: Re: Store Suspension
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 Topic: Help
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Help, uvt203 writes:
  In Help, WhiteHorseMatt writes:
  In Help, firestar246 writes:
  In Help, Petesbrickbox writes:
  In Help, Yogi_007 writes:
  snip


  
Yes we understand that that may unfortunately be the case and will move forward
if it is. The one thing that would be very handy would be a copy of our inventory.
We have a five week old newborn and are pretty reluctant to start counting :I

Cheers Damien

You can download the inventory of your store as a file and then upload it to
the new store. As long as you can still access the inventory page. My store has
never been locked, so I don't know what you can/can't access.

I would have thought you could download into Brickstock as long as you can sign
into your account also. Same as you though, never been suspended so I don't
know for sure.

I don't think you have access to your inventory when the store is suspended.
You might need to address this to Admin and ask for a go to download the inventory
(preferably via Brickstore) for uploading to your new store.

/Asger

I think you can access your inventory all the normal ways when your store is
suspended, at least from what I remember from when my store was closed because
of being to late in paying my BL fees. Although it might be different when your
suspended for other reasons.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 27, 2019 21:56
 Subject: Re: Searching using goatleg and by theme.
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 Topic: Searching
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Searching, 62Bricks writes:
  In Searching, popsicle writes:
  In Searching, TheBrickGuys writes:
  I use goatleg torso identify feature to help me identify used minifigures (goatleg
= lifesaver) but I was wondering if there is a way to refine the search results
by including the theme that the minifigure is associated with.

Example: Let's say I input the colors of black for the torso, arms and hands
into the goatleg banner that appears at the top of the page (when using goatleg)
but I would also like to refine the search when I know for sure what theme the
minifigure torso in question is. This would especially be useful when searching
using colors like black, black and black because the results show 155 different
torsos. So to be able to just see the ones associated with Star Wars or Ninjago
would really be helpful.

Any ideas would be greatly appreciated!

goatleg is a fantastic site, Jim. It's been very helpful

Have you tried Mark’s (mfav) site, using the “Additional keywords” function

http://www.v4ei.com/mini-fig-ure-outer/torso-id.php

The original version of the Goatleg torso search (the one essentially taken and
modified slightly by mfav without credit) had an input for additional terms.
I removed it to streamline the new version that loads the results in a frame.

I just put it back, so you can add terms to narrow it down by theme - sort of.

The caveat is that torso assemblies aren't assigned to themes the way complete
minifigs are, so it only works for assemblies that include the theme in the title
of the part.

http://goatleg.com/torsosearch.html

Thank you so much for the work you have put forth for all of us that use goatleg
here at BrickLink!

I ESPECIALLY love that you have made it so the search bar now stays at the top
of the page when searching, It is so much more convenient this way not having
to tap on a link to bring back up the search page. Plus, it is nice to be able
to just change one aspect of the search each time you want to look for a different
torso or head.

Please feel free to use the coupon we issued you last year when you brought back
online goatleg.com after it's very short hiatus. I know that there are other
sites that do basically the same thing but I just like yours the best (especially
after the change of anchoring the search bar feature).

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 27, 2019 21:38
 Subject: Re: Searching using goatleg and by theme.
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 Topic: Searching
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Searching, popsicle writes:
  In Searching, TheBrickGuys writes:
  I use goatleg torso identify feature to help me identify used minifigures (goatleg
= lifesaver) but I was wondering if there is a way to refine the search results
by including the theme that the minifigure is associated with.

Example: Let's say I input the colors of black for the torso, arms and hands
into the goatleg banner that appears at the top of the page (when using goatleg)
but I would also like to refine the search when I know for sure what theme the
minifigure torso in question is. This would especially be useful when searching
using colors like black, black and black because the results show 155 different
torsos. So to be able to just see the ones associated with Star Wars or Ninjago
would really be helpful.

Any ideas would be greatly appreciated!

goatleg is a fantastic site, Jim. It's been very helpful

Have you tried Mark’s (mfav) site, using the “Additional keywords” function

http://www.v4ei.com/mini-fig-ure-outer/torso-id.php

Thank you very much! This site will also be very useful for us,

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 27, 2019 12:37
 Subject: Searching using goatleg and by theme.
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
I use goatleg torso identify feature to help me identify used minifigures (goatleg
= lifesaver) but I was wondering if there is a way to refine the search results
by including the theme that the minifigure is associated with.

Example: Let's say I input the colors of black for the torso, arms and hands
into the goatleg banner that appears at the top of the page (when using goatleg)
but I would also like to refine the search when I know for sure what theme the
minifigure torso in question is. This would especially be useful when searching
using colors like black, black and black because the results show 155 different
torsos. So to be able to just see the ones associated with Star Wars or Ninjago
would really be helpful.

Any ideas would be greatly appreciated!

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 26, 2019 16:02
 Subject: Google Chrome showing terms page incorrectly
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 Topic: Problem
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
Google Chrome is not showing the terms page correctly. Basically what I have
experienced on at least 3 computers is that when going to a store's terms
page much of the information dose not show up under the main headings. The headings
show up but most of what is supplied by each store under each headding is missing
and the amount of information that shows up can vary when hitting the refresh
button.

Internet explorer, Firefox and Opera all seem to be showing all the information
listed on the Terms pages of different stores (including mine), just Chrome seems
affected.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 23, 2019 11:21
 Subject: Re: Wild West Saloon
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 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
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Store: TheBrickGuys
I caught that to.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 21, 2019 11:08
 Subject: Stranger Things series
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 Topic: New Sets
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
So what are some of your thoughts on the new lego series Stranger Things starting
with the $199.00 set LEGO Stranger Things 75810 The Upside Down-23 which is reviewed
on Brother's Brick.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 21, 2019 11:01
 Subject: Re: Changes in SI measurement standard
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 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
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Store: TheBrickGuys
In General, SylvainLS writes:
  In General, TheBrickGuys writes:
  […]
We here in the US use the far superior Imperial standard fractional system based
on things like feet, inches and pounds. IT is so much easier to do division in
fractions then decimals. Take for example 17/32" x 2 15/64". The answer is so
simple we can do it in our heads! Now how in the world do take 2.5 liters of
water and times that by 4.2 meters?? See my point? I think I have just proven
beyond a doubt that the Imperial system is far easier to use, after all, there
is a reason it is called IMPERIAL (which means: Far Superior) system.

Er, you know the USA use a customary system, which is called the “US customary
system,” and which IS NOT the “imperial system,” don’t you?


Yeah but then I couldn't say that imperial means Far Superior. Plus it made
me look more like an arrogant jerk, which is what I was going for

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 20, 2019 11:00
 Subject: Re: Changes in SI measurement standard
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 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
In General, bje writes:
  For those of us using the metric system (imperial being shaken off by the majority
of us liberated from the yoke of our ex colonial masters), please note that there
are changes to standard measurements as of today.

The standard kilogram is now "defined by taking the fixed numerical value of
the Planck constant h to be 6.626 070 15 × 10–34 when expressed in the unit J
s, which is equal to kg m2 s–1, where the metre and the second are defined in
terms of c and ΔνCs."

The standard metre is now "defined by taking the fixed numerical value of the
speed of light in vacuum c to be 299 792 458 when expressed in the unit m/s,
where the second is defined in terms of ΔνCs."

Unless your LEGO is shipped faster than the speed of light, it is doubtful that
there will be any change in shipping costs, either in weight or dimensions.

Full details here:
https://www.bipm.org/en/CGPM/db/26/1/

We here in the US use the far superior Imperial standard fractional system based
on things like feet, inches and pounds. IT is so much easier to do division in
fractions then decimals. Take for example 17/32" x 2 15/64". The answer is so
simple we can do it in our heads! Now how in the world do take 2.5 liters of
water and times that by 4.2 meters?? See my point? I think I have just proven
beyond a doubt that the Imperial system is far easier to use, after all, there
is a reason it is called IMPERIAL (which means: Far Superior) system.

Jim.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 18, 2019 12:25
 Subject: Re: What % of your buyers are 0 feedback
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 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
It's a shame you cant use IC because of the postal options that you need
to use. If you ever do use it I think you will love it but I understand that
not everyone can set it up(like yourself). Fortunately, and unfortunately, here
in US we don't have as many options to offer our customers so IC is pretty
straightforward and easy to implement. I think that if more of the stores here
that scoff at the idea of using IC actually set it up just to try, I think they
would wonder why they didn't do it sooner.

But to your question, we also have very close to 4% of all our customers being
0 feedback buyers. We have IC working and so it is pretty straightforward for
them to checkout. There are also times when for whatever reason, we will receive
several 0 feedback buyers that shop in our store over a short time period - seems
like it can get to be as high as 20%.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 11, 2019 19:56
 Subject: Re: Spinning thingy
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 Topic: Catalog Identification
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
In Catalog Identification, lattafamily writes:
  Help! Anybody know what this is?

Actually, I think it should be renamed to Spinning Thingy. It sounds more gooder.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 11, 2019 11:30
 Subject: Re: Re: Final Contest
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 Topic: Announce
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
Soooo did you post these pictures to hint that you are going to have another
contest and the winner will get a free vacation to that lake??? If so, I am all
in and heck, I'll even slip you a twenty if you give me the answer before
the contest starts.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 7, 2019 00:37
 Subject: Re: Postage due
 Viewed: 34 times
 Topic: Shipping
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TheBrickGuys (8985)

Location:  USA, California
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Store: TheBrickGuys
In Shipping, BrickCypher writes:
  In Shipping, MidwestBrick writes:
  In Shipping, BrickCypher writes:
  Hello everyone,
Just got a message from a buyer who ordered a small package from me saying that
they got it with $2.66 in postage due. I know that postage due does happen sometimes,
but it was a small order, shipped domestically with my normal shipping method,
which is automated, and I have sent dozens of similar packaged without anything
like this happening. Has anyone run into this, what should I do about it, and
how can I avoid something like this in the future?
Thank you for any imput,
David Perea.

It happens. I tried to fight a charge via Paypal as USPS claimed the package
I sent weighed between 12 and 16 oz, but the order was for 3 pieces total and
weighed less than an ounce.

There is pretty much nothing you can do but suck it up and pay it. I called
USPS, showed records, called Paypal, showed records. It doesn't matter and
in the end, paying the $3 difference was sadly the only route to take. Also,
no one I spoke to knew how the charges could be reversed anyway.

So, just pay it, chalk it up to a random error and move on.

Yeah, I was worried it would be something like that, thank you.

Your best bet, to keep the peace and keep your customer happy, is to go ahead
and refund back to his PayPal account the $2.66 he had to pay to the postman.
I know it is not your fault but it also isn't your customers fault and by
doing so, there is a good chance you will be cultivating a good long term customer.

Just a thought.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 4, 2019 11:45
 Subject: Re: Forum Fun Contest (round 4) - $50 Prize
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 Topic: Contests
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
Sorry for the canceled post but I put the wrong number down that I wanted to
use.

My guess is 142.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 3, 2019 15:38
 Subject: Re: Making an order and shipping prices.
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 Topic: Shipping
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
I am not surprised that he left you a negative FB.

He has several complaints in his feedbacks for inflated shipping costs.

When reading the 81 negative / neutral feedbacks that he has received from just
3761 orders you will notice a pattern - Nothing is ever his fault! In EVERY instance
where he received a negative or neutral feedback he always blames his customers
for problems. He never accepts any responsibility for his actions and he always
leaves retaliatory feedbacks.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 3, 2019 11:30
 Subject: Re: Cornwall
 Viewed: 27 times
 Topic: General
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  The procedure itself was easy-peasy. It is the preparation that kills the fun.
Some clinics use a laxative pill. Ours require you to drink a solution 2 liter
in 2 hours the day before, and another 2 liter in 2 hours on the day. And it
doesn't taste pleasant.

Again, too much info?


At first I thought you went WAY TO FAR until I reread your comment.

When you said that it is the preparation that kills the fun, well when I first
read it I thought it said that it is the penetration that kills the fun.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 1, 2019 12:18
 Subject: Re: bad feedback left
 Viewed: 72 times
 Topic: Help
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
And why so upset over just one negative FB when you already have 1% of all your
FB's as neutrals and negatives, it is just one more? - Just curious.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 27, 2019 12:50
 Subject: Re: USPS Rates
 Viewed: 30 times
 Topic: Shipping
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
The prices now for overseas postage is just ridiculous compared to what it was
when we first started selling to overseas customers. Back then, 40% of our customers
were from out of country, now, maybe 5%. Back then, out of country postage prices
started at just $3.00 and now it starts at over $13.00 for overseas. Amazon negotiated
really low shipping prices and I think the USPS has raised all of our postage
prices to help finance Amazon's Prime.


Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 23, 2019 12:11
 Subject: Re: Should there be an invoice in orders?
 Viewed: 36 times
 Topic: Selling
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Selling, kath2305 writes:
  Hello

I am a pretty new seller, with about 100 orders now. I was wondering, do you
think that there should be a printed summary shipped with orders? I was considering
this, but also thinking about the cost for ink, paper, and the environmental
impact.

So, should I start printing or let it be?

Regards Kath from Denmark

For the first couple of years we included a copy of the order in every shipment
but we decided to stop and have not included any paperwork in our orders now
for several years and we have received zero complaints.

What we do to make sure the customer knows what order is in the package is we
print out a sticker with our store name in bold letters and below that we have
the order number. We place the sticker right on the front of the package right
above the postage sticker and it has worked out great - and again, no complaints.
Sometimes we put the sticker on one of the bag of parts inside the order if the
order is going to a country where we may be concerned about theft or customs
inspection hold ups.


Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 17, 2019 12:48
 Subject: Re: Is it time to jack it in ?
 Viewed: 50 times
 Topic: Selling
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TheBrickGuys (8985)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Selling, tpr writes:
  In Selling, WildBricks writes:
  Instant check-out. Fixes that completely.

Does it?

For arguments sake, a person orders 1 of the following at say 10p (15 cents)

 
Part No: 45406  Name: Windscreen 4 x 6 x 4 Cab with Hinge and 1 x 4 Bottom Cutout
* 
45406 Windscreen 4 x 6 x 4 Cab with Hinge and 1 x 4 Bottom Cutout
Parts: Windscreen

In the UK it would be too large to go large letter rate of £0.83
it would have to go at small parcel at £3.00

Would IC determine size of parts or just cost or weight?

tpr

There are definitely pieces that do not work well with instant checkout but not
really all that many and what I do for all the pieces that are to large to fit
into a standard shipping method, there is an easy fix.

On you inventory page, under each part you can choose which packaging type to
classify each part as. There are 3 choices: Weight Bound, Volume Bound and Manual
Only. If you choose Manual Only then when those parts are purchased in your store
it only allows a customer to choose the non autocheckout method where you send
them an invoice after the order is placed.

I use this on any 32x32 base plates we put into our inventory or any other larger
parts. It really works well. Out of every 100 orders we have maybe only a small
few end up having to have an invoice sent with all the rest being auto checkout.
For you it might be take more time to set up then it was for us because your
postal service may offer allot more choices for out of country orders but if
you take the time to set instant checkout up, it really should make a big difference
with the issues you are describing. It is just so nice having orders allready
paid for before I even see them.

Jim

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