Discussion Forum: Help
Help (19001)
Technical Issues (241)
Translation (30)
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View Thread Re: Any glitches with instant checkout currently? - bje (1432)
[...] What is happening is that the IC shipping method is automatically selected by BrickLink and your buyers are just clicking through without checking. What you cannot do [...]
(2 hours ago, Sep 19, 2020, to Technical Issues)
View Thread Re: Any glitches with instant checkout currently? - Brickman4you (1195)
[...] Thanks again for taking the time to help out. I had no idea that Paypal-offsite was causing that issue. Always assumed user would pick offsite in combination with manual [...]
(2 hours ago, Sep 19, 2020, to Technical Issues)
View Thread Re: Buyer canceling order - Quba (109)
+1
(7 hours ago, Sep 19, 2020, to Help)
View Thread Re: Buyer canceling order - tonnic (3384)
[...] Who is talking about blocking you or making you a villain? I see BJE mentioning the customers law that would be in your favor and Brickwilbo only mentioning guidelines [...]
(7 hours ago, Sep 19, 2020, to Help)
View Thread Re: Buyer canceling order - LargeGoblin (1)
[...] I didn't realize I was making myself into a villain by canceling an order immediately. I was trying to get it canceled before any work had been done on filling it. [...]
(7 hours ago, Sep 19, 2020, to Help)
View Thread Re: Buyer canceling order - Brickwilbo (1490)
[...] If it's a new buyer I would cancel the order. You can choose to NPB to protect yourself from any feedback. Then others can see if the buyer has a habit of order cancellations.
(8 hours ago, Sep 19, 2020, to Help)
View Thread Re: Buyer canceling order - bje (1432)
[...] Unless packed, I would refund in full, not only because it is the law here, but also because I've not gained or lost anything and there is no need to lose the opportunity [...]
(9 hours ago, Sep 19, 2020, to Help)
View Thread Congratulations to the IT Team - Shintaku (2390)
Ok, since here I have been very critical, in this very same topic I want to express my congratulations to the IT team because they solved a very annoying problem. I noticed that [...]
(12 hours ago, Sep 19, 2020, to Technical Issues)
View Thread Re: The new inventory page does not work again - Shintaku (2390)
[...] Which is normal and always have been like this. [...] And this is the same problem I have since a lot of time now...
(12 hours ago, Sep 19, 2020, to Technical Issues)
View Thread Re: Canceling order - already paid - Brickwilbo (1490)
[...] With the edit order button on the orders received page you can change the payment status as none. Or if you select in the settings of the orders received page Separate [...]
(14 hours ago, Sep 19, 2020, to Help)
View Thread Canceling order - already paid - uticabrix (1622)
I have a customer looking to cancel order that was already paid for via Paypal. I can refund back via Paypal but how do I cancel the order on BL? Thank you very much in advance!
(16 hours ago, Sep 18, 2020, to Help)
View Thread Re: Any glitches with instant checkout currently? - bje (1432)
[...] [...] [...] My apologies, I should have checked your settings by changing my address properly. So now I changed to a USA address to get images out for you. It is NOT [...]
(22 hours ago, Sep 18, 2020, to Technical Issues)
View Thread Re: The new inventory page does not work again - yensid (26)
[...] I have found that I cannot take an item out of a stockroom if the quantity is 0. Also I cannot added to the quantity and take it out of the stockroom in one action. [...]
(22 hours ago, Sep 18, 2020, to Technical Issues)
View Thread Re: Help with pieces - mazinga (297)
[...] Ok thanks to everybody!
(23 hours ago, Sep 18, 2020, to Help)
View Thread Re: Help with pieces - SylvainLS (33)
[...] Then they are just a variant of (Part 2412b) that’s not in the BL catalogue.
(23 hours ago, Sep 18, 2020, to Help)
View Thread Re: Any glitches with instant checkout currently? - Brickman4you (1195)
[...] Thanks for the explanation, but still not sure if it applies. Both transactions had no manual items and were both ran through an "instant payment only" shipping method [...]
(23 hours ago, Sep 18, 2020, to Technical Issues)
View Thread Re: Help with pieces - Iparex (976)
I think you mean the thin plastic overflow in the outer corners of the slits. I guess that's just a production flaw of two mold peaces not connecting tightly. Could be wear [...]
(23 hours ago, Sep 18, 2020, to Help)
View Thread The new inventory page does not work again - Shintaku (2390)
It had been fixed, but now it's not working again. When you put out something from the stockroom you must repeat the action two times or it won't remove the stockroom [...]
(1 day ago, Sep 18, 2020, to Technical Issues)
View Thread Re: Help with pieces - mazinga (297)
[...] Ok here are two pictures of the pieces (also the underside).
(1 day ago, Sep 18, 2020, to Help)
View Thread Re: Help with pieces - SylvainLS (33)
[...] Maybe with a picture of the underside?
(1 day ago, Sep 18, 2020, to Help)

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