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When an order is completed or cancelled and feedback is posted, it can help to file it away. Filing an order hides that order from your orders placed or received page.
On your Orders Placed and Orders Received pages, there is a "file" column with a checkbox next to each order. Select which orders you want to file by checking the "file" checkbox next to the order and click "submit changes" to file the order. You can also "unFile" orders by clicking on the "filed" link on the orders placed and received pages and follow the same procedure for filing orders which will return them back to their active status and make them visible. Buyer can file an order if the order status is Completed, Cancelled, Order Cancel Request (OCR) or the order status has not changed for the past thirty days. Sellers can file an order if the order status is Shipped, Received, Completed, Cancelled or OCR. |