LEGO® Account integration issue tracker

Thanks to our community, we’ve been able to identify issues and start addressing them quickly.

Below you’ll find an issue tracker with the list of the bugs we’re currently focused on as well as the status and workarounds, if there are any. It isn’t exhaustive, but it will always reflect the most recent issues we’re working on. We’ll keep this list updated as new reports come in.

Please continue sharing your feedback! Every report helps us improve the site faster.

Thanks for bearing with us and for helping us improve!

Issue Description Status Workaround (if any)
Users are being asked for cookies multiple times (e.g. before they sign-in, after they sign-in, and every time they visit the website) even though they are already signed in and have accepted cookies. Fixed Clear your browser cookies
Users that want to sign out of Bricklink are not signed out of their LEGO Account and also need to sign out on LEGO.com. Fixed -
Users can’t integrate their accounts because they receive an error page due to a missing email address from their LEGO Account. Fixed on October 1 -
Users are getting signed out after being prompted multiple times to input their age. Fixed -
Users who have not previously confirmed their email address on BrickLink can’t receive validation email to merge accounts. In progress None
Users who are inputting BrickLink emails instead of BrickLink usernames upon merge will be shown a tooltip to use the latter on the login page. Fixed -
Users getting signed-out and sign-in takes a long time and multiple attempts Fixed -
ID pic fetching issues: Users seeing default ID pics or blank space instead of ID pics Fixed -
Wanted List 'null' error message In Progress Update your currency on the settings page.