The Digital Services Act (DSA) is a European Union (EU) law designed to create a safer digital space, protect user rights, and ensure a safe and fair online environment for platforms like BrickLink®.

The main changes BrickLink® is introducing to stay compliant with DSA are:

1. A self-service form for all sellers to certify that they only offer products or services that comply with the applicable rules of the rules of the the European Union. You can visit our FAQ page for more information; and
2. An improved reporting system that allows our members to actively report harmful content that threatens a safe and respectful online environment.

The DSA categorizes types of harmful online content and provides guidance for online platforms like BrickLink on moderation and appeal procedures.

The following contains a complete guide to all the reporting features. This page features categories that correspond to specific types of harmful content. All reports are filed through the Report a Problem page.

Once submitted, our team will carefully review all reports, and well take appropriate action as needed. When members disagree with a decision regarding their content, they can file an appeal. More about the appeal procedure could be found in the last section of this page.

The list of violations that can be reported includes:

• Breach of Sellers terms;
• Inaccurate item description;
• Breach of Code of Conduct;
• Breach of Terms of Service.

For more details on these changes, please refer to the following:

• Terms of Service
• Rules of Conduct
• Part Designer Software Licensing Agreement

There are several ways to report listed items that are not in line with the BrickLink Listing Policy, Condition Policy, and DSA requirements.

Here is a summary of all the ways items can be reported:

Store Inventory Item Listing

• Click on an item inside the store inventory
• Click on "Report this listing.”
• This will take you to the Report a Problem page that features reporting categories.

Featured lots

• When viewing an item that is part of a Super lot, you will be able to see a “Part of Super lot” warning as well as a “View Super Lot” button on the right.

  

• When you click open Super Lot, use the ‘Report item(s) in this lot’ hyperlink to take you to the “Report a Problem” page.

Member violations are regulated by BrickLinks Terms of Service.

Note that problem member reports are account specific. This means that an account can only be reported for violations.

Problem Member reports

• Go to the "Problem Center" page;
• Click on the “Member” option;
• This will take you to the “Report a Problem” page.

About Me page

Click on the “Report this About me” link on the right on the “About me” page:

Member Profile page

Scroll to the bottom of the “Member Profile” page and click on the “Report this user” link:

• Open the MOC detail page;
• Click on the“Report this design” link in the info section on the right.

Below are screenshots of where reporting links are located for the following types of comments: Main forum

Studio forum

Studio Gallery comments

To report a general store violation,

• Go to the store landing page and click on "Report this store”;
• You will then be taken to the “Report a Problem” page;
• Here, in addition to the reporting categories, you will also have a “Choose a specific section” dropdown that will allow you to select from the list of store sections that you would like to report:
  • Store announcement;
  • Store splash screen;
  • Store Terms of Service;
  • Store icon;
  • Featured lot(s);
  • Checkout – Payment/ Currency description;
  • Checkout – Shipping method description;
  • Sellers exchange rate terms.

    

If the administration approves a filed report, a member whose actions, items, or content have been reported will receive a confirmation email that will provide violation details and a link to the appeals page.

To file an appeal, use the link in the confirmation email. All appeals will be reviewed in the order they are received, and a final statement will be issued regardless of whether an appeal is approved or declined.

In cases where multiple reports are filed against the same member, BrickLink will conduct an additional investigation and take appropriate action.