IF YOU ARE UNABLE TO CONFIRM YOUR EMAIL ADDRESS, PLEASE READ THE FOLLOWING INFORMATION BEFORE CONTACTING US:
Many users have reported that they are unable to confirm their email address and are "stuck in an endless loop". We have determined that there is a bug in the system that is generating an incorrect link in the confirmation email when new buyers click the "resend email confirmation" link during the checkout process.
If your situation sounds similar, please use the following link to resend your confirmation email: https://www.bricklink.com/v2/confirm.page
We sincerely apologize for any frustration this issue has caused and are working on fixing this bug as soon as possible.
If you do not receive an email to confirm your email address at all, please review the troubleshooting suggestions below.
|Problem Receiving BrickLink Emails|
The most common BrickLink emails which are reported to either not arrive or arrive after a significant delay are order invoices, password reset requests, and other notification alerts. The most common email servers to cause these issues are AOL, Apple, and Yahoo.
If you are not receiving emails from BrickLink, there's nothing that we can do. The cause is probably:
If you did not receive an invoice and the order detail screen indicates that an invoice was sent, you can view your invoice online in My Messages. The invoice is sent there if you selected to receive your invoices to My Messages in your Contact Settings.