| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | Brickmeister12 (333) | Oct 2, 2024 | 26316436 | Seller | | Ordered ca 5000 Parts - missing parts the rest is ALL MIXED we have to sort |
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| Complaint | DerJensemann (245) | Aug 19, 2024 | 25806642 | Seller | | Mangelhafte, defekte Ware. Soll Kunde auf eigene Kosten zurückschicken. |
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| Complaint | bud77 (25) | Jul 2, 2024 | 25572372 | Seller | | Shipped incomplete order, THEN didn't offer settlement besides coupon/refund |
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| Complaint | bb3784164 (3) | Feb 8, 2024 | 24340870 | Seller | | Nicht die Steine wie bestellt auf Lager. Keine Alternative oder Änderung möglich |
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| Complaint | Daniel93 (347) | Dec 4, 2023 | 23588651 | Seller | | Sonst immer alles gut, dieses Mal leider ungleiche Farbtöne und verbogenes Teile |
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| Complaint | riorais3r (27) | Nov 22, 2023 | 23280633 | Seller | | Unversichertes Paket leider nicht angekommen. |
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| Complaint | Kisa65 (44) | Oct 21, 2023 | 23228681 | Seller | | Sehr sehr nachgelassen der shop |
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| Complaint | AndiObb1 (31) | Oct 11, 2023 | 23227622 | Seller | | Info that one lot is missing came AFTER rest of the parts where sent |
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| Complaint | bb2790529 (4) | Apr 26, 2023 | 21792845 | Seller | | Took 3 shipments before I got all the parts I ordered |
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| Complaint | Chris_802503 (80) | Apr 12, 2023 | 21828916 | Seller | | All delivered in mixed bags, no colors or art numbers in delivery note. |
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| Complaint | arkesaieris (246) | Jan 12, 2023 | 19617268 | Seller | | Did not receive the order. |
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| Complaint | bird40 (129) | Apr 8, 2022 | 18783527 | Seller | | niet het juiste aantal geleverd krijg een coupon |
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| Complaint | Kni_ght (64) | Apr 5, 2022 | 18634823 | Seller | Worst support ever. Some mistakes are made by seller.Slow and arrogant support.
Reply: LOL, Order canceled by us after attempted blackmail by customer |
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| Complaint | bb1845089 (0) | Sep 13, 2021 | 16928594 | Seller | Receieved order with missing pieces. Waiting over 2 weeks for replacement.
Reply: shipping was in one day but the post via covid still needs time........ |
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| Complaint | bb-796207 (23) | Sep 4, 2021 | 16702284 | Seller | Missed parts, sent some missed parts, eventually issued a refund for the rest.
Reply: missing pieces were send and got a refund |
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| Complaint | rafal78gmx.de (17) | Sep 1, 2021 | 16978353 | Seller | | Gebrauchte Teile voller Klebreste und Kratzern |
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| Complaint | taekwan (150) | May 19, 2021 | 16086332 | Seller | Some parts are broken and bent. the seller to avoid
Reply: did not contact the support |
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| Complaint | bb710542 (3) | Mar 17, 2021 | 14629054 | Seller | | Delivery problems, bad communication, missing and some broken parts. |
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| Complaint | bb1908333 (196) | Dec 19, 2020 | 14467433 | Seller | Sent a broken part. No, it was not damaged in shipping
Reply: We offered a refund/coupon! No response from buyer :-( |
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| Complaint | bb-885656 (28) | Aug 24, 2020 | 13607271 | Seller | 2 months for deliv. Inaccurate order with wrong/missing items. Don't recommend.
Reply: Delivery to USA takes so long because of Covid-19, We can not change it |
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| Complaint | Chillee (153) | Jul 20, 2020 | 13543119 | Seller | They sent fake pieces, lied to me and all I got was 18p refund.
Reply: Of course we have nothing else to do than lying ...... |
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| Complaint | netrider (220) | Jan 3, 2020 | 11449903 | Seller | 11 mistakes in one Order -- very mixed bags -- false colours packed
Reply: user blocked becuase of suspicious behavior, all other orders were canceled |
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| Complaint | bb778654 (48) | Dec 11, 2018 | 9970443 | Seller | Never received my item, had to go through PayPal to get a refund.
Reply: Not true, Research started because Post service lost parcel in his country |
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| Complaint | bb772359 (83) | Sep 23, 2018 | 9771708 | Seller | | Used bricks are not that good condition, missing pieces on order |
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| Complaint | bb993569 (58) | Dec 17, 2017 | 8718150 | Seller | Verschickt defekte und beklebte Ware und ignoriert jeden Kontaktversuch.
Reply: ignoriert Öffnungszeiten und gibt dann schlechte Bewertungen |
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| Complaint | bb891579 (11) | Sep 6, 2017 | 8313255 | Seller | einige Steine sind stark verschmutzt & verstaubt, zudem schlechte Verpackung
Reply: no contact from buyer, so no chance to correct mistakes |
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| Complaint | madfred1 (1700) | May 30, 2017 | 7897923 | Seller | | Received ~2000 items(50 lots) mixed alltogether in 2 huge plastic bags. |
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| Complaint | noise48 (42) | May 17, 2017 | 7776571 | Seller | | Shipping took 40 days due to missing address + I paid customs duty €17 |
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| Complaint | BLUSER_789773 (0) | Sep 23, 2016 | 7002620 | Seller | | Perfect. Fast shipping. Good prices. Nice bricks. Recommended! |
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| Complaint | dagealka (37813) | Aug 9, 2016 | 6762997 | Seller | AFTER purchase the price of the item increased by 17 Euro. NOT recommended!!
Reply: That´s not true, we didn´t changed any price. |
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| Complaint | bb-688549 (15) | Feb 20, 2016 | 6226795 | Seller | | A whole lot of parts missing or wrong |
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