| Type |
Member |
Date |
Order ID |
S/B |
|
 |
| Complaint | legosalmon (53) | Jul 3, 2023 | 22372834 | Seller | | Bad customers service, place an order almost a month ago, and still no product. |
|
 |
| Complaint | TiggerMan (527) | Mar 17, 2023 | 21437628 | Seller | Slow. Nearly a month to receive order. Not responsive to emails. Reply: Personal issues delayed shipping - my deepest apologies |
|
 |
| Complaint | Maxpower155 (129) | Mar 16, 2023 | 21575026 | Seller | | several parts were dirty and/or badly stained, reached out for solution no reply |
|
 |
| Complaint | MrMinifig77 (18) | Feb 16, 2023 | 20860343 | Seller | minifigure head stuck to helmet; when I got it off it was covered in sticky food Reply: First time I was made aware of issue, have since contacted buyer for follow-up |
|
 |
| Complaint | Amarynth (7) | Dec 5, 2022 | 20520264 | Seller | Took over a week to ship (not 48 hours), no communication, missing figure. Reply: Explained circumstances leading to delayed ship, refunded for missing fig |
|
 |
| Complaint | rmacb088 (1647) | Oct 28, 2022 | 20005762 | Seller | Poor customer service on top of missing and damaged parts Reply: Buyer refused to return part for full refund, refund given for missing part |
|
 |
| Complaint | thompds (39) | Sep 18, 2022 | 20019062 | Seller | Never updated status. Waited TEN days, never shipped! Cancelled order. Reply: Order cancelled per request because it hadn't shipped. Full refund given. |
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