| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | LucyK (6) | Jan 9, 2023 | 20673601 | Seller | Reply | I have never received the package. (Order in November 2022!!).
Reply: That was a postal delay. We shipped your order 3 days after you placed it. |
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| Complaint | Bubi30 (5) | Dec 29, 2022 | 20757695 | Seller | Reply | | Ordine non ricevuto. Nessuna risposta, controllato anche posta indesiderata. |
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| Complaint | diogoj42 (607)  | Dec 8, 2022 | 20553034 | Seller | Reply | Never got delivery. Messages deleted without being read.
Reply: We did reply. Check your spambox |
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| Complaint | Llewyn (187) | Nov 22, 2022 | 20304080 | Seller | Reply | Incorrect parts sent. Seller response: 'Thank you for understanding'
Reply: That was indeed our reply and we send you the correct parts.
Follow-Up: Correct parts were sent 5 weeks after last contact, 3 weeks after feedback left. |
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| Complaint | Gogo89 (18) | Oct 17, 2022 | 19981118 | Seller | Reply | Never arrived order,but i payed you from paypal,unfair totally
Reply: Hi, you received a refund from us. |
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| Complaint | Godsend_Gaming (1) | Oct 11, 2022 | 20137244 | Seller | Reply | Almost 2 weeks and it hasn't shipped. Missed a birthday bc of shipping delays
Reply: We did ship immediately. Check your BL orderform |
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| Complaint | ocicat (12) | Sep 14, 2022 | 19962246 | Seller | Reply | Vendeur aux abonnés absent, zéro communication, décevant , négatif pour ma part
Reply: We did reply. Check your spambox |
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| Complaint | JefryBeen (110) | Sep 12, 2022 | 19999693 | Seller | Reply | One week waiting after payment, and after that they cancel order from their side
Reply: Cancelled and refunded because of your address. We did let you know this |
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| Complaint | smc.172 (96) | Sep 6, 2022 | 19676409 | Seller | Reply | Unfortunately negative experience, missing item, no response to several messages
Reply: Missing piece has been shipped |
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| Complaint | ryflipped (19) | Jul 26, 2022 | 19424222 | Seller | Reply | No reply to messages about questions on shipment.Message deleted w/o reading.
Reply: Replied by email. Please check your spam.
Follow-Up: Order refunded after complaint. |
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| Complaint | ryflipped (19) | Jul 26, 2022 | 19423523 | Seller | Reply | No reply to messages about questions on shipment.Message deleted w/o reading.
Reply: We did reply. Check your spambox |
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| Complaint | Apocje (1) | Jan 12, 2022 | 18023922 | Seller | Reply | Took them 8 days to ship... no reaction to emails about questions on shipment an
Reply: Replied several times. Emails must have landed in spambox customer |
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| Complaint | stefclt (89) | Dec 7, 2021 | 17676689 | Seller | Reply | envoi rapide,mais manque des pièces et ne réponds pas aux messages
Reply: customer has been refunded for the pieces. We replied several times |
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| Complaint | WonderWoman36 (11) | Nov 13, 2021 | 17392871 | Seller | Reply | Lange Lieferzeit, leider unvollständig, wichtiges Teil fehlte!!
Reply: Hi, Just let us know which item is missing and we will sent it. |
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| Complaint | JackElliot54 (26) | Sep 1, 2021 | 16637950 | Seller | Reply | Order never arrived. No tracking. Need to wait four months for refund. Not good
Reply: Buyer did not choose for option tracking to Japan. Buyer has been refunded |
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| Complaint | Romby123 (115) | Aug 18, 2021 | 16898947 | Seller | Reply | order had a wrong item delivered, seller deleted msg without even reading, avoid
Reply: We replied by email. Correct item has been shipped |
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| Complaint | Chock (46) | Aug 5, 2021 | 16727815 | Seller | Reply | She cancelled the order after I payed + do not answer my messages to fix it.
Reply: Buyer did not pay within the provided timeframe. We communicated this |
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| Complaint | rubenbreunis (90) | Jul 25, 2021 | 16698849 | Seller | Reply | Paketje na een week niet aangekomen en reageerd niet op mails
Reply: Replied several times. Must have landed in spambox customer |
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| Complaint | mbcooper16 (14) | Jul 15, 2021 | 16106320 | Seller | Reply | Seller never responded with an invoice. Ignored all emails
Reply: Replied to every message. Buyer has to check his spam box |
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| Complaint | Emanuel_89 (15) | May 4, 2021 | 16143918 | Seller | Reply | The wrong item was sent. And the seller didn't respond to a message. :(
Reply: Buyer was informed and received a refund for the item |
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| Complaint | js9 (1) | Apr 11, 2021 | 15806776 | Seller | Reply | Product Never arrived. Over the 3 Weeks. Seller NEVER Answer. Lose my money.
Reply: We replied several times. Customer does not respond |
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| Complaint | extenser10 (13) | Apr 7, 2021 | 15232365 | Seller | Reply | The envelope never arrived, I am now waiting more than two months.
Reply: Custmer provided an invalid address. Order will return and customer refunded |
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| Complaint | legojam (263) | Mar 27, 2021 | 14921643 | Seller | Reply | Unacceptably bad communication.
Reply: Buyer lives in UK and did not understand the brexit rules in his country. |
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| Complaint | Fedex26 (121) | Feb 22, 2021 | 14949328 | Seller | Reply | No communication
Reply: Buyer cancelled his order. And did not see our messages in BL |
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: Negative Comments: Reply to Feedback