| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Complaint | dingokila (37) | Sep 3, 2022 | 19826252 | Seller | Reply | Slowest shipping on Bricklink. Ordered Aug 14, Arrived Sep 3rd. Reply: That's correct it took long. We informed you about the delay. |
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| Complaint | sgclark (3) | Sep 2, 2022 | 19367393 | Seller | Reply | I never received this order #19367393. Can someone look into this please? Reply: Tracking shows lost at USPS. We refunded you |
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| Complaint | oluseyithomas (50) | Jul 14, 2022 | 19511339 | Seller | Reply | Orderd July 2nd, still not received nor tracking showing movement. Reply: Tracking shows order has been delivered. |
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| Complaint | amlspaag (105) | Jul 12, 2022 | 19541485 | Seller | Reply | It's been a week and still haven't dropped of yet even after saying shipped Reply: Unfortunately buyers do not read our store terms before placing an order. |
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| Complaint | Ecroton (116) | Jul 10, 2022 | 19446564 | Seller | Reply | Took a VERY long time to ship. Would not respond to messages. Reply: We responded 3 times. You did not reply. Check your BL messages system |
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| Complaint | gnoosh (0) | Jul 1, 2022 | 19344171 | Seller | Reply | | Long process and ship time with incomplete order. Promised to correct and didnt. |
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| Complaint | popovac82 (10) | Jun 30, 2022 | 19444096 | Seller | Reply | | It’s been over a week and my items haven’t shipped |
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| Complaint | chrislegos (10) | Jun 15, 2022 | 19212211 | Seller | Reply | | Never sent tracking number, Took 6 days to ship. Likes to blame USPS on delays. |
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| Complaint | Raph1613 (46) | Jun 9, 2022 | 19290476 | Seller | Reply | Surprisingly fast shipping, POOR process time. Likes making excuses. Never Again Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | drartimus (25) | Jun 1, 2022 | 19233281 | Seller | Reply | SLOW service and soulless form letter replies. Pick friendlier store to buy from Reply: Replied to buyer and explained shipping terms and time. |
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| Complaint | RandomUsername (8) | May 23, 2022 | 19138260 | Seller | Reply | missing multiple parts and extremely slow shipping Reply: Buyer never contacted us. Shipping time mentioned in terms |
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| Complaint | jcassino1 (939) | May 19, 2022 | 19109960 | Seller | Reply | Took over two weeks to get this order from a seller that is less than 20 miles Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | jackster2014 (4) | May 15, 2022 | 19014789 | Seller | Reply | Extremely slow shipping. One piece incorrect. Hasn't reshipped yet. Reply: Piece is shipped and has been delivered. |
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| Complaint | brokenblade30 (2) | May 5, 2022 | 19021501 | Seller | Reply | Ordered over a week ago still not shipped. Would not do business with them again Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | Evanmer (15) | Mar 16, 2022 | 18608866 | Seller | Reply | 10+ days, still says packed. Seller will not respond to emails. Reply: Buyer missed our mentioned shipping time. Never received a message from buyer. Follow-Up: I saw the shipping time, which said 5-12 days. Message sent day on 9. |
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| Complaint | DJUMI46 (10) | Feb 17, 2022 | 18260545 | Seller | Reply | Insanely slow to ship and had to refund missing pieces. Reply: Buyer had no understanding for mentioned backorder part. Received refund |
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| Complaint | michaeljosh (148) | Feb 11, 2022 | 18144140 | Seller | Reply | 1 month late. Seller gave canned responses. Received only 3 of 235 pc order. Reply: buyer received backordered parts faster then main order. Everything is solved. |
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| Complaint | Coldwater (2017) | Feb 7, 2022 | 18318631 | Seller | Reply | 2nd time seller has cancelled a minifig that got hot. Took 4 days to cancel. Reply: Inventory mistake. Customer has been informed and we refunded. |
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| Complaint | Azrapse (486) | Jan 30, 2022 | 18125095 | Seller | Reply | Join the Monday Refund Line. Missing HTF fig. Careless pack. Waste of time & $. Reply: Buyer had no understanding for mentioned backorder part. Received refund Follow-Up: The ToyPro rabbit-hole. Delays, MIA items, bad packs, spam, + neg feedback. Yea. |
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| Complaint | Th3Spy007 (6) | Jan 24, 2022 | 18062009 | Seller | Reply | Majority of parts had 0 seperation. Recieved 1 sanded part w/ deep scratches. Reply: Buyer never mentioned this |
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| Complaint | bubajones (170) | Jan 12, 2022 | 18007119 | Seller | Reply | Quick to take your money then uses COVID as an excuse to be lazy. Absolute joke. Reply: Unfortunately buyer has no understanding for mentioned delay. Follow-Up: Unfortunately, seller has no understanding of their own policy whatsoever |
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| Complaint | Crossxc (6) | Dec 20, 2021 | 17831403 | Seller | Reply | Took 5 days to ship after printing shipping label…canned text messages only Reply: Correct. This is mentioned in our terms |
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| Complaint | fredi14 (35) | Dec 19, 2021 | 17752095 | Seller | Reply | Not happy with the shipping but terms do say 5-12 days. My order arrived 19 days Reply: We sent you an email with where we explained our delay. |
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| Complaint | Kondor7001 (208) | Dec 16, 2021 | 17705004 | Seller | Reply | Buyer beware. This vendor takes forever to ship with no explanation as to why Reply: We sent you an email with where we explained our delay. |
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| Complaint | b16707 (47) | Dec 14, 2021 | 17695559 | Seller | Reply | 2 weeks to respond about non shipment, canned messages, never buying again Reply: Replied every time when customer sent a message. |
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