| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | RandomUsername (8) | May 23, 2022 | 19138260 | Seller | missing multiple parts and extremely slow shipping Reply: Buyer never contacted us. Shipping time mentioned in terms |
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| Complaint | jcassino1 (939) | May 19, 2022 | 19109960 | Seller | Took over two weeks to get this order from a seller that is less than 20 miles Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | jackster2014 (4) | May 15, 2022 | 19014789 | Seller | Extremely slow shipping. One piece incorrect. Hasn't reshipped yet. Reply: Piece is shipped and has been delivered. |
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| Complaint | brokenblade30 (2) | May 5, 2022 | 19021501 | Seller | Ordered over a week ago still not shipped. Would not do business with them again Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | Evanmer (15) | Mar 16, 2022 | 18608866 | Seller | 10+ days, still says packed. Seller will not respond to emails. Reply: Buyer missed our mentioned shipping time. Never received a message from buyer. Follow-Up: I saw the shipping time, which said 5-12 days. Message sent day on 9. |
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| Complaint | DJUMI46 (10) | Feb 17, 2022 | 18260545 | Seller | Insanely slow to ship and had to refund missing pieces. Reply: Buyer had no understanding for mentioned backorder part. Received refund |
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| Complaint | michaeljosh (148) | Feb 11, 2022 | 18144140 | Seller | 1 month late. Seller gave canned responses. Received only 3 of 235 pc order. Reply: buyer received backordered parts faster then main order. Everything is solved. |
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| Complaint | Coldwater (2017) | Feb 7, 2022 | 18318631 | Seller | 2nd time seller has cancelled a minifig that got hot. Took 4 days to cancel. Reply: Inventory mistake. Customer has been informed and we refunded. |
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| Complaint | Azrapse (486) | Jan 30, 2022 | 18125095 | Seller | Join the Monday Refund Line. Missing HTF fig. Careless pack. Waste of time & $. Reply: Buyer had no understanding for mentioned backorder part. Received refund Follow-Up: The ToyPro rabbit-hole. Delays, MIA items, bad packs, spam, + neg feedback. Yea. |
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| Complaint | Th3Spy007 (6) | Jan 24, 2022 | 18062009 | Seller | Majority of parts had 0 seperation. Recieved 1 sanded part w/ deep scratches. Reply: Buyer never mentioned this |
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| Complaint | bubajones (170) | Jan 12, 2022 | 18007119 | Seller | Quick to take your money then uses COVID as an excuse to be lazy. Absolute joke. Reply: Unfortunately buyer has no understanding for mentioned delay. Follow-Up: Unfortunately, seller has no understanding of their own policy whatsoever |
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| Complaint | Crossxc (6) | Dec 20, 2021 | 17831403 | Seller | Took 5 days to ship after printing shipping label…canned text messages only Reply: Correct. This is mentioned in our terms |
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| Complaint | fredi14 (35) | Dec 19, 2021 | 17752095 | Seller | Not happy with the shipping but terms do say 5-12 days. My order arrived 19 days Reply: We sent you an email with where we explained our delay. |
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| Complaint | Kondor7001 (208) | Dec 16, 2021 | 17705004 | Seller | Buyer beware. This vendor takes forever to ship with no explanation as to why Reply: We sent you an email with where we explained our delay. |
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| Complaint | b16707 (47) | Dec 14, 2021 | 17695559 | Seller | 2 weeks to respond about non shipment, canned messages, never buying again Reply: Replied every time when customer sent a message. |
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| Complaint | WittiestToast64 (0) | Dec 9, 2021 | 17588628 | Seller | Worst shopping experience ever. Took 6 days to ship, and barley arrived today. Reply: Delay mentioned in terms and we communicated with buyer. |
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| Complaint | teryn1 (35) | Dec 7, 2021 | 17705230 | Seller | terrible. seller wouldn't cancel order; unjustified 12 day delay in shipping Reply: Delay mentioned in terms and we communicated with buyer. |
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| Complaint | gpipal10 (188) | Dec 4, 2021 | 17361403 | Seller | | Slowest ship time I've experienced. All new lots in two mixed bags. |
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| Complaint | IVIuggle (97) | Nov 29, 2021 | 17038421 | Seller | Buyer beware; incredibly slow shipping. Reply: shipping time and delay mentioned in terms and splash. |
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| Complaint | Joshwills (111) | Nov 4, 2021 | 17404637 | Seller | Too slow to ship, blames it on COVID but shouldn’t take long to get it to usps Reply: We did not blame COVID. You missed our shipping terms |
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| Complaint | Noahbilly456 (72) | Oct 31, 2021 | 17387848 | Seller | missing 21 parts ,said it would take 2-6 weeks for me to get them , unacceptable Reply: Items are in backorder. Buyer can also choose refund, all mentioned in terms |
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| Complaint | TheDeadWillWalk (27) | Oct 7, 2021 | 17222008 | Seller | Never again. Very shady terms and excuses. Reply: Buyer missed our terms. |
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| Complaint | adam.walther (64) | Sep 30, 2021 | 17147549 | Seller | Never provided tracking information and takes WAY too long to ship. Reply: Packing, shipping and tracking number all updates are provided in orderform |
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| Complaint | Will04 (24) | Sep 29, 2021 | 17183090 | Seller | poor service, took 20 days to even start shipping process Reply: Buyer missed terms. Order was delivered within mentioned timeframe |
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| Complaint | 71MoC2017 (341) | Sep 29, 2021 | 17146994 | Seller | 25 days to get a order is unacceptable. You should be removed from this site Reply: We have shipped on time. Buyer missed shipping info and mentioned delay at usps |
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