| Type |
Member |
Date |
Order ID |
S/B |
|
 |
| Complaint | RandomUsername (8) | May 23, 2022 | 19138260 | Seller | missing multiple parts and extremely slow shipping Reply: Buyer never contacted us. Shipping time mentioned in terms |
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| Complaint | jcassino1 (939) | May 19, 2022 | 19109960 | Seller | Took over two weeks to get this order from a seller that is less than 20 miles Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | jackster2014 (4) | May 15, 2022 | 19014789 | Seller | Extremely slow shipping. One piece incorrect. Hasn't reshipped yet. Reply: Piece is shipped and has been delivered. |
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| Complaint | brokenblade30 (2) | May 5, 2022 | 19021501 | Seller | Ordered over a week ago still not shipped. Would not do business with them again Reply: Buyer missed our shipping and processing time mentioned in terms. |
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| Complaint | Evanmer (15) | Mar 16, 2022 | 18608866 | Seller | 10+ days, still says packed. Seller will not respond to emails. Reply: Buyer missed our mentioned shipping time. Never received a message from buyer. Follow-Up: I saw the shipping time, which said 5-12 days. Message sent day on 9. |
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| Complaint | DJUMI46 (10) | Feb 17, 2022 | 18260545 | Seller | Insanely slow to ship and had to refund missing pieces. Reply: Buyer had no understanding for mentioned backorder part. Received refund |
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| Complaint | michaeljosh (148) | Feb 11, 2022 | 18144140 | Seller | 1 month late. Seller gave canned responses. Received only 3 of 235 pc order. Reply: buyer received backordered parts faster then main order. Everything is solved. |
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| Complaint | Coldwater (2017) | Feb 7, 2022 | 18318631 | Seller | 2nd time seller has cancelled a minifig that got hot. Took 4 days to cancel. Reply: Inventory mistake. Customer has been informed and we refunded. |
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| Complaint | Azrapse (486) | Jan 30, 2022 | 18125095 | Seller | Join the Monday Refund Line. Missing HTF fig. Careless pack. Waste of time & $. Reply: Buyer had no understanding for mentioned backorder part. Received refund Follow-Up: The ToyPro rabbit-hole. Delays, MIA items, bad packs, spam, + neg feedback. Yea. |
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| Complaint | Th3Spy007 (6) | Jan 24, 2022 | 18062009 | Seller | Majority of parts had 0 seperation. Recieved 1 sanded part w/ deep scratches. Reply: Buyer never mentioned this |
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