Feedback Forum: Profile of ZOLCIASZEKPLUS (23275): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  Maksxix (336)  Apr 6, 2022  18679914  Seller Reply 
 long and problematic order, I got what I needed, but I spent too much nerves:(
 Reply: On March 16, I received my money. I sent on March 23. Delivered on March 28.
 Neutral  bertoandre (26)  Apr 2, 2022  18503788  Seller Reply 
 ottimo venditore
 Reply: The buyer wrote in Italian that we are a good seller.
 Neutral  BrickyTeddy (8)  Mar 30, 2022  18478134  Seller Reply 
 jest dobrze
 Reply: The buyer wrote in Polish that everything is fine.
 Neutral  ivagil63 (249)  Mar 16, 2022  18492596  Seller Reply 
 I disagree that a piece is not shipped because it is not in stock having it in t
 Reply: The error has been fixed and the buyer is satisfied.
 Neutral  kacperbricker (9)  Mar 11, 2022  18516776  Seller Reply 
 Good quality but too much waiting
 Reply: We're sorry, but the order was shipped within regular store time.
 Neutral  tobi982 (116)  Mar 10, 2022  18258420  Seller Reply 
 Some items were not available retroactively, seller made a refund so it's okay!
 Neutral  Flodur (28)  Feb 21, 2022  18351765  Seller Reply 
 shipping longer than in shop terms, some of the bricks had dirt or marker stains
 Reply: The order was shipped on time, bricks I might have missed im sorry
 Neutral  zazu_bas (11)  Feb 8, 2022  18249078  Seller Reply 
 ok
 Neutral  ties25 (110)  Feb 3, 2022  18064057  Seller Reply 
 Took over 2 weeks before order was dispatched, parts where all in good condition
 Reply: By no communication from the buyer, the shipment was delayed by 2 days.
 Neutral  henry991 (151)  Dec 7, 2021  17642356  Seller Reply 
 Fast delivery, well packed. Some dirty and non-Lego parts - more than usually
 Reply: We did have to miss something but this was cleared up with the buyer.
 Neutral  Zero0230 (17)  Nov 27, 2021  17544905  Seller Reply 
 Not so fast.
 Reply: The time of dispatch was in accordance with the store regulations.
 Neutral  kamptan (42)  Nov 11, 2021  17299962  Seller Reply 
 Die Qualität der gebrauchten Steine war teilweise nicht wie erwartet...
 Reply: Der Kunde hat uns nicht geschrieben, um das Problem zu erklären.
 Neutral  Lenabrick (32)  Nov 10, 2021  17123369  Seller Reply 
 klocki ok. długi czas oczekiwania
 Reply: Klocki zostały wysłane w regulaminowym czasie zgodnie z regulaminem sklepu.
 Neutral  megalegobuilder (29)  Oct 31, 2021  16309852  Seller Reply 
 great store but sent email saying they did not have all pieces in my order
 Reply: Not all items for only 0.83 euros.
 Neutral  CoasterBrick (15)  Sep 6, 2021  16986965  Seller Reply 
 Slowly! Needed 12 days to pack Items and bring them to shipping
 Reply: It took 9 days, not as you write 12. Two days delay according to rules my shop.
 Neutral  kootstraklan2 (57)  Aug 11, 2021  16694863  Seller Reply 
 Incomplete order, offered me a coupon, declined. I was refunded.
 Neutral  sharley746 (36)  Jul 4, 2021  15610210  Seller Reply 
 All items received, but took a long time to be delivered
 Reply: In fact, the delay Europe Post is not our fault, so the neutral comment is unfai
 Neutral  bruun (1255)  Jun 13, 2021  16517487  Seller Reply 
 Order cancelled, fast communication though
 Neutral  Thele (5)  May 26, 2021  16098669  Seller Reply 
 good
 Neutral  VMol (26)  May 24, 2021  16203598  Seller Reply 
 Very slow shipping but parts are good
 Reply: The dispatch time is included in the shop regulations and has been met.
 Neutral  Jakeblock (59)  May 6, 2021  15939044  Seller Reply 
 Great prices, but lengthy shipping
 Reply: The dispatch time is included in the shop regulations and has been met.
 Neutral  Redimus (603)  May 2, 2021  16028197  Seller Reply 
 Took a week and a half to post.
 Reply:  Unfortunately,the UK Post has failed. But in the end, all good. Thanks
 Neutral  Scardola86 (103)  May 1, 2021  15931459  Seller Reply 
 Consegna lenta
 Reply: The buyer did not collect the package for a long time, but finally picked it up.
 Neutral  mimi3001 (3)  Apr 24, 2021  15921717  Seller Reply 
 Immer wieder gerne
 Reply: Always a pleasure so there should be a positive comment.
 Neutral  iegellas (26)  Apr 11, 2021  15047252  Seller Reply 
 Lange Lieferzeit, lego war okay
 Reply: Unfortunately,the Austria Post has failed. But in the end, all good. Thanks
 Neutral  jelee310 (3)  Apr 2, 2021  15631088  Seller Reply 
 Nicely packaged into categories, but missing a few bricks from a larger order.
 Reply: The buyer acepted the request for no item for a few cents.
 Neutral  storemanager (287)  Mar 30, 2021  15667397  Seller Reply 
 Bricks are very nice, handling time bit too long.
 Reply: The store regulations regulate the delivery time and it was respected.
 Neutral  camilapo (120)  Mar 25, 2021  15161395  Seller Reply 
 The parts came perfect but the shipment went wrong
 Reply: Unfortunately,the Brasil Post has failed. But in the end, all good. Thanks
 Follow-Up: Perfect pieces, great seller but always send by post and not by fedex!
 Neutral  henningo (3)  Mar 24, 2021  14800177  Seller Reply 
 Shop has shown pieces which couldnt be delivered, but recieved a refund for that
 Reply: The buyer acepted the request for no item for a few cents.
 Neutral  fin_and_daddy (351)  Feb 24, 2021  15249101  Seller Reply 
 Parts good, extortionate shipping and fees. Will not shop here again.
 Reply: Duty delayed your shipment, but to blame the seller for it is absurd.
 Neutral  TiGa (4475)  Feb 23, 2021  15398059  Seller Reply 
 Problem with the NEW items, but refund is OK.
 Neutral  RedDanger (17)  Feb 18, 2021  15031873  Seller Reply 
 Lieferung hat sehr lange gedauert ansonsten alles gut
 Reply: Unfortunately,the Germany Post has failed. But in the end, all good. Thanks
 Neutral  RaczQ (2)  Feb 17, 2021  15177069  Seller Reply 
 Fast shipment, good quality of parts but quite expensive
 Reply: You are buying for the price displayed on the bricklink, so ???
 Neutral  thomas79 (98)  Feb 7, 2021  15172284  Seller Reply 
 Parts/Prices OK,slow delivery,13.1Order Date,21.1 Item Removal Req, send 28.1
 Reply: We waited on your phone number as this is a requirement of the courier company.
 Neutral  Artilure (1)  Jan 18, 2021  14994823  Seller Reply 
 A little bit slow to ship, and 2 pieces missing. But really cheap, and good qual
 Reply: Unfortunately, the France Post has failed. The coupon was issued.
 Neutral  fuchsi1808 (97)  Jan 8, 2021  14953943  Seller Reply 
 Steigung, invertiert 75 2 x 1 x 3 fake lego 3 Stück😒
 Reply: Maybe they have a different shade, but they are definitely Lego.
 Neutral  bb1936183 (6)  Dec 24, 2020  14610429  Seller Reply 
 Seller didn't have all items 'in stock' as promised at time of order.
 Reply: The buyer acepted the request for no item for a few cents.
 Neutral  jisen (30)  Dec 21, 2020  14690973  Seller Reply 
 Pieces OK but very slow delivery. Ordered 20.11, shipped 30.11, received 21.12.
 Reply: Unfortunately,the Spain Post has failed. But in the end, all good. Thanks
 Neutral  Ayrr (49)  Nov 8, 2020  14480382  Seller Reply 
  Good quality and price but very slow delivery, ordered 24.10, shipped 4.11
 Reply:  We waited on your phone number as this is a requirement of the courier company.
 Neutral  Ayrr (49)  Nov 8, 2020  14437718  Seller Reply 
 Good quality and price but very slow delivery, ordered 18.10, shipped 4.11
 Reply:  We waited on your phone number as this is a requirement of the courier company.
 Neutral  PatiEK_PL (296)  Nov 6, 2020  14458966  Seller Reply 
 Shipped after 2 weeks. Order received - not all parts were included. Got coupon.
 Reply: No phone call from the buyer caused a delay. The coupon for a few cents was acce
 Neutral  bb184685 (20)  Nov 4, 2020  14294437  Seller Reply 
 3 tygodnie oczekiwania na dostarczenie brakujących elementów, utrudniony kontakt
 Reply: Poczta zawieruszyła przesyłkę na szczęście sprawa została wyjaśniona.
 Neutral  Tmckinno (311)  Oct 30, 2020  14240809  Seller Reply 
 Received/Complete. Wanted to add more to existing order but very difficult
 Reply: The client could not add another list to the order, but it is not our fault.
 Neutral  gordo12 (13)  Oct 27, 2020  14348593  Seller Reply 
 bien recu
 Reply: Translated from French, well received so this neutral is a mistake.
 Neutral  Snorkeletereter (275)  Oct 27, 2020  14401317  Seller Reply 
 Processed late, shipped in flimsy bags that easily rip. Order not complete.
 Reply: The buyer acepted the request for no item for a few cents. We had a lot of order
 Neutral  Michael1605 (147)  Oct 20, 2020  14324623  Seller Reply 
 Sehr lange Lieferzeit
 Reply: We waited on your phone number as this is a requirement of the courier company.
 Neutral  JaapvanEkris (60)  Sep 28, 2020  14239990  Seller Reply 
 Was quite a big order, shipped quickly, decently packaged.
 Reply: Everything went great so I understand is a coment error and it should be positiv
 Neutral  Autocarma (9)  Sep 26, 2020  14131676  Seller Reply 
 Good Price and delivery. However user bricks are not washed.
 Reply: I may have missed, the buyer has not contacted me to clarify the problem.
 Neutral  DavidRowe (21)  Sep 26, 2020  14149608  Seller Reply 
 Very slow, had to chase. Parts good-to-excellent condition, though some dirty
 Reply: We waited on your phone number as this is a requirement of the courier company.
 Neutral  ale9car (91)  Sep 23, 2020  13912565  Seller Reply 
 Everything was perfect, except that it took 40 days to process the order.
 Reply: We waited on your phone number as this is a requirement of the courier company.

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