| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | DJUMI46 (10) | Feb 17, 2022 | 18260545 | Seller | Reply | Insanely slow to ship and had to refund missing pieces. Reply: Buyer had no understanding for mentioned backorder part. Received refund |
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| Complaint | michaeljosh (148) | Feb 11, 2022 | 18144140 | Seller | Reply | 1 month late. Seller gave canned responses. Received only 3 of 235 pc order. Reply: buyer received backordered parts faster then main order. Everything is solved. |
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| Complaint | Coldwater (2017) | Feb 7, 2022 | 18318631 | Seller | Reply | 2nd time seller has cancelled a minifig that got hot. Took 4 days to cancel. Reply: Inventory mistake. Customer has been informed and we refunded. |
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| Complaint | Azrapse (486) | Jan 30, 2022 | 18125095 | Seller | Reply | Join the Monday Refund Line. Missing HTF fig. Careless pack. Waste of time & $. Reply: Buyer had no understanding for mentioned backorder part. Received refund Follow-Up: The ToyPro rabbit-hole. Delays, MIA items, bad packs, spam, + neg feedback. Yea. |
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| Complaint | Th3Spy007 (6) | Jan 24, 2022 | 18062009 | Seller | Reply | Majority of parts had 0 seperation. Recieved 1 sanded part w/ deep scratches. Reply: Buyer never mentioned this |
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| Complaint | bubajones (170) | Jan 12, 2022 | 18007119 | Seller | Reply | Quick to take your money then uses COVID as an excuse to be lazy. Absolute joke. Reply: Unfortunately buyer has no understanding for mentioned delay. Follow-Up: Unfortunately, seller has no understanding of their own policy whatsoever |
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| Complaint | Crossxc (6) | Dec 20, 2021 | 17831403 | Seller | Reply | Took 5 days to ship after printing shipping label…canned text messages only Reply: Correct. This is mentioned in our terms |
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| Complaint | fredi14 (35) | Dec 19, 2021 | 17752095 | Seller | Reply | Not happy with the shipping but terms do say 5-12 days. My order arrived 19 days Reply: We sent you an email with where we explained our delay. |
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| Complaint | Kondor7001 (208) | Dec 16, 2021 | 17705004 | Seller | Reply | Buyer beware. This vendor takes forever to ship with no explanation as to why Reply: We sent you an email with where we explained our delay. |
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| Complaint | b16707 (47) | Dec 14, 2021 | 17695559 | Seller | Reply | 2 weeks to respond about non shipment, canned messages, never buying again Reply: Replied every time when customer sent a message. |
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