| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | Deianira (310) | Jan 14, 2022 | 17639381 | Seller | | Shipped 30 days after payment, communicates about delays late/retroactively. |
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| Complaint | TomBooosten (9) | Jan 13, 2022 | 18011071 | Seller | Slow, expansive and extra paymentcosts
Reply: Shipped 5 days after payment? Shipping as you requested? |
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| Complaint | Adszabo (3) | Jan 12, 2022 | 17762732 | Seller | My order was posted only after two reminders, with two weeks delay after payment
Reply: I was in quarantine due to covid?? We notified you about this! |
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| Complaint | Rian88 (9) | Jan 11, 2022 | 17678981 | Seller | The latest shipping & communication I've ever experienced. Plus, 2 missing parts
Reply: Buyer keeps adding items for close to 5 weeks total? Shipped within 6 days |
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| Complaint | rasmuslys (200) | Jan 10, 2022 | 17330982 | Seller | | Never recived the package, seller don´t reply on messages |
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| Complaint | Huijbert (360) | Dec 29, 2021 | 17770465 | Seller | Order 04122021 Received 29122021
Reply: revenge feedback, sad buyer! |
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| Complaint | Huijbert (360) | Dec 20, 2021 | 17640105 | Seller | Took a klong time to Sent, New order the Same Answer NSS? What is that?
Reply: Unfair review about another order? Also you are the one that opens a NSS?Not me? |
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| Complaint | Max99 (38) | Dec 10, 2021 | 17624541 | Seller | My order took very long to arive, the seller did not inform me abbout the delays
Reply: Received an email with full explanation! Maybe check mailbox once in a while?
Follow-Up: the reoccuring negative feedback about comunication, maybe indicate a trend.. |
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| Complaint | M151 (32) | Dec 9, 2021 | 17678931 | Seller | 23 nov besteld en betaald op 2 dec excusus nog niet verzonden op 9 dec ontvangen
Reply: Noted before about the delays. Shipped 3rd of dec. Postal delays I can not avoid |
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| Complaint | DNW (5) | Dec 7, 2021 | 17677332 | Seller | 14 days after payment, no shipmnet, silence. Frauder and time waster
Reply: No contact at all? Tracking is ready, will post tomorrow at the office. |
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| Complaint | tmuphysician (120) | Dec 1, 2021 | 16965186 | Seller | Paid for tracking but not given. Poor communication even sent NSS twice !!
Reply: NSS removed by moderator. Lying custommer, All info was clear! |
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| Complaint | Gnutt (201) | Nov 23, 2021 | 17304693 | Seller | Poor communication, badly wrapped, quality not as stated. Sorry.
Reply: Items were used? not new! Paid 2x shipping, buyer refused to pick up? Terrible! |
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| Complaint | Rui_Sousa (53) | Nov 9, 2021 | 17307592 | Seller | | Sold incomplete set, unfortunately I do not recommend this seller! |
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| Complaint | NilsvN (109) | Oct 22, 2021 | 17214123 | Seller | | Eternal shipping (1 mo), no contact, only ships bcs NSS threat, worst exp for me |
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| Complaint | Snoopy34497 (7106) | Oct 22, 2021 | 17379507 | Buyer | bad communication, threatens and does not stick to the truth
Reply: Just asked for a VAT free invoice, seller sold the items twice and blames buyer? |
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| Complaint | GCarnaghi (49) | Oct 12, 2021 | 17054242 | Seller | DON'T BUY IN THIS SHOP: ordered on 31/08, payed on 01/09, never received yet!!!!
Reply: Tracking shows it is received 9 days after shipment? Unfortunate buyer... |
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| Complaint | andreamagnolfi (77) | Sep 29, 2021 | 17055893 | Seller | | No shipment after 29 days for a 167€ order. Also bad comunication |
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| Complaint | innerchild (813) | Sep 24, 2021 | 16596045 | Seller | Fraudster. Never buy from this store. Seller did insurance fraud. PayPal refund
Reply: Buyer has all items + my money, who is the scammer here? |
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| Complaint | Aceymace (31) | Sep 23, 2021 | 17071143 | Seller | Missing pieces, no response
Reply: Buyer never contacted me. |
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| Complaint | Svetlio78 (35) | Aug 12, 2021 | 16003683 | Seller | the item did not resieve seller not give my money back
Reply: Showed proof of shipment, lost the paypal claim? Unfair review! |
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| Complaint | Vwtech (8) | Jul 4, 2021 | 16170572 | Seller | Communication is difficult. After more than 2 months it is delivered complete
Reply: Mistakes were made on both ends, all got fixed / re-delivered! |
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| Complaint | dvdhayadi (255) | May 12, 2021 | 14836974 | Seller | Never buying again from this seller. Be aware.
Reply: Buys damaged items, clearly stated and priced accordingly. Read before purchase?
Follow-Up: All of the instructions in store in bad condition. Be aware. Seller is a liar. |
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| Complaint | blindlight (1) | May 8, 2021 | 14988344 | Seller | I received the package after more than 4 months because wrong shipping address
Reply: Package is received 9th of feb? On your adress? 8 days after shipment?
Follow-Up: False! Ordered the 25 December! And got 8 May because wrong address. |
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| Complaint | Thomsson88 (16) | Apr 21, 2021 | 14821570 | Seller | False advertisement minifigure. Not soloved in 5 months. Dont reccomend seller.
Reply: Offered a full refund on the figure and shipping! Buyer never shipped it back! |
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| Complaint | Totucz86 (15) | Apr 16, 2021 | 15867396 | Seller | SELLER TO AVOID !!! ETERNAL SHIPPING TIMES! SHIP AFTER 20 DAYS AND THREATEN!
Reply: Shipped 4 days after payment, stuck at the italian post office? Not my mistake. |
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