| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
 |
| Complaint | JackElliot54 (26) | Sep 1, 2021 | 16637950 | Seller | Reply | Order never arrived. No tracking. Need to wait four months for refund. Not good
Reply: Buyer did not choose for option tracking to Japan. Buyer has been refunded |
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| Complaint | Romby123 (115) | Aug 18, 2021 | 16898947 | Seller | Reply | order had a wrong item delivered, seller deleted msg without even reading, avoid
Reply: We replied by email. Correct item has been shipped |
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| Complaint | Chock (46) | Aug 5, 2021 | 16727815 | Seller | Reply | She cancelled the order after I payed + do not answer my messages to fix it.
Reply: Buyer did not pay within the provided timeframe. We communicated this |
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| Complaint | rubenbreunis (90) | Jul 25, 2021 | 16698849 | Seller | Reply | Paketje na een week niet aangekomen en reageerd niet op mails
Reply: Replied several times. Must have landed in spambox customer |
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| Complaint | mbcooper16 (14) | Jul 15, 2021 | 16106320 | Seller | Reply | Seller never responded with an invoice. Ignored all emails
Reply: Replied to every message. Buyer has to check his spam box |
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| Complaint | Emanuel_89 (15) | May 4, 2021 | 16143918 | Seller | Reply | The wrong item was sent. And the seller didn't respond to a message. :(
Reply: Buyer was informed and received a refund for the item |
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| Complaint | js9 (1) | Apr 11, 2021 | 15806776 | Seller | Reply | Product Never arrived. Over the 3 Weeks. Seller NEVER Answer. Lose my money.
Reply: We replied several times. Customer does not respond |
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| Complaint | extenser10 (13) | Apr 7, 2021 | 15232365 | Seller | Reply | The envelope never arrived, I am now waiting more than two months.
Reply: Custmer provided an invalid address. Order will return and customer refunded |
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| Complaint | legojam (263) | Mar 27, 2021 | 14921643 | Seller | Reply | Unacceptably bad communication.
Reply: Buyer lives in UK and did not understand the brexit rules in his country. |
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| Complaint | Fedex26 (121) | Feb 22, 2021 | 14949328 | Seller | Reply | No communication
Reply: Buyer cancelled his order. And did not see our messages in BL |
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