Feedback Forum: Profile of amyfol (58614): Negative Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Mabroga (4)  Sep 12, 2021  17098161  Seller Reply 
 shipping cost unreasonable
 Reply: Shipping time is mentioned in terms
 Complaint  prokopii (36)  Sep 9, 2021  16907106  Seller Reply 
 Sent an incomplete order and did not care that it cost me add'l $5
 Reply: Buyer never contacted us.
 Complaint  Jerm21 (32)  Sep 9, 2021  16989886  Seller Reply 
 Took almost 2 weeks to ship. Kept telling me it would be “today”
 Reply: Delay mentioned in terms and we communicated with buyer.
 Complaint  ASeaDC86 (114)  Sep 8, 2021  17005552  Seller Reply 
 10 days to ship. 5 day email response. They'll blame covid. Go elsewhere.
 Reply: shipping time and delay mentioned and we replied within one day.
 Complaint  hlmiller987 (196)  Sep 8, 2021  16996801  Seller Reply 
 Quick to accept your money, glacially slow fulfilling the order.
 Reply: We had our delay mentioned with a message on our home page
 Complaint  Valerie51 (524)  Aug 26, 2021  16927586  Seller Reply 
 You took 13 days to SHIP. ONE reply after many emails. Not acceptable delay.
 Reply: We replied and shipped on time. Buyer missed our terms
 Complaint  rayjohns_ (21)  Aug 20, 2021  16919506  Seller Reply 
 Ordered on the 12th, still says packed,i emailed to get an idea when.no response
 Reply: Buyer did not sent a message to us. Missed also our mentioned delay.
 Complaint  Myers (310)  Aug 19, 2021  16758662  Seller Reply 
 Took 2 weeks to ship without real explanation.
 Reply: We communicated with buyer. No reply received from buyer.
 Complaint  warunaf (7)  Aug 18, 2021  16900450  Seller Reply 
 orderd week ago and still says packed (not shipped) and not allowing me to cance
 Reply: Shipping time is mentioned and your order is shipped now.
 Complaint  Mensenaround (50)  Aug 18, 2021  16811281  Seller Reply 
 Didnt ship my order for over 10 and avoided the question when I messaged them
 Reply: Delay was mentioned and we replied.
 Complaint  joojoo5798 (61)  Aug 5, 2021  16768701  Seller Reply 
 Extremely slow shipper. Covid excuse. Never buy from seller again.
 Reply: We had our delay mentioned with a message on our home page
 Complaint  SuperSirLink (180)  Aug 4, 2021  16803286  Seller Reply 
 bad communication, and no shipping after 10 days, operates second storefront
 Reply: We had our delay mentioned with a message on our home page
 Complaint  Vaderfan1 (15)  Aug 3, 2021  16752135  Seller Reply 
 Bad seller. Store policy 3 days to ship. 10 days total. Took 15. No communicatio
 Reply: We had our delay mentioned with a message on our home page
 Complaint  AdamGietz (135)  Aug 3, 2021  16778378  Seller Reply 
 The delay in shipping is a bad buyer experience and I would not shop here again.
 Reply: We had our delay mentioned with a message on our home page
 Complaint  pandaferret (11)  Jul 29, 2021  16747591  Seller Reply 
 extremely slow to ship, poor communication
 Reply: Delay mentioned in terms and we communicated with buyer.
 Complaint  Guardian_bear (204)  Jul 26, 2021  16730171  Seller Reply 
 Sent mssg@5days,said ship w/i10 days.USPS still waiting on order. Bye!
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Trevornail (119)  Jul 10, 2021  16640632  Seller Reply 
 Took 9 days to even bring package to usps. Had to message
 Reply: Unfortunately this buyer did not read our shipping terms
 Complaint  jtfisher1216 (72)  Jun 21, 2021  16526926  Seller Reply 
 Still hasn't shipped. Said they would ship two days ago. Bought somewhere else
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Vitruvius1951 (56)  Jun 1, 2021  16369814  Seller Reply 
 Minifigures did not come with any accessories.
 Reply: That's correct. We mention they come without accessories. MINIFIG ONLY
 Complaint  LeggAnimations (23)  May 19, 2021  16190127  Seller Reply 
 Terms stated it would take 5-10 business days to arrive, actually took 14.
 Reply: Usps had a scanning delay. We mentioned this to you with a message
 Complaint  BuildsByJude (8)  May 18, 2021  16297469  Seller Reply 
 Its been a week and still hasnt shipped. Very disappointed but parts might be ok
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  debarhere (441)  May 5, 2021  16138549  Seller Reply 
 $5.90 to ship 16 pieces. 8 days before items shipped. Never again.
 Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to buy
 Follow-Up: I asked for cost and was NEVER told. You didn't answer emails. HORRIBLE
 Complaint  GoldenSadie (7)  Apr 17, 2021  15903419  Seller Reply 
 Received a misprinted item, attempted to contact seller and wasn't responded to.
 Reply: Never received a message from buyer
 Complaint  jdkaet (65)  Apr 13, 2021  15976732  Seller Reply 
 Took 8 days to even ship the order. Unhelpful with updates and poor communicatio
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  daddys_9eleven (12)  Mar 16, 2021  15624098  Seller Reply 
 Printed shipping label the day I paid, mailed package 2 WEEKS later.
 Reply: We shipped 3 workdays after printing label. As mentioned in terms
 Complaint  Seasian87 (557)  Mar 12, 2021  15620756  Seller Reply 
 Terrible. Didnt ship for over 2 weeks. Had to file NSS for them to ship
 Reply: We shipped immediately. There were problems at Usps.
 Complaint  fewqavd (12)  Mar 7, 2021  15555046  Seller Reply 
 Wrong parts delivered, 5 days later no response from seller.
 Reply: Buyer did not contacted us. Please let us know what you miss?
 Complaint  cjensen (6)  Mar 3, 2021  15365298  Seller Reply 
 Shipping took forever and customer service was terrible.
 Reply: we do not understand this feedback. We had a good and polite conversation.
 Complaint  ronnierrl356 (7)  Feb 9, 2021  15370410  Seller Reply 
 Billing is confusing, shipping is slow, no separate package, did get all pieces.
 Reply: Buyer did not read store and shipping terms before he ordered.
 Complaint  bb2005703 (1)  Feb 8, 2021  15196669  Seller Reply 
 Did not separate parts, just threw them in the bag. 2 week shipping for domestic
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Follow-Up: Regardless, multiple of same complaint. Adapt or lose business. Not smart.
 Complaint  ecobee (16)  Feb 6, 2021  15067011  Seller Reply 
 late shipping, one missing part
 Reply: Buyer missed shipping time in terms and never mentioned missing piece
 Complaint  Amv364 (2)  Feb 1, 2021  15197264  Seller Reply 
 Ordered on Jan 16 received Feb 1st status said shipped for 2weeks but wasn't
 Complaint  thomas.vaeth (212)  Jan 31, 2021  15177392  Seller Reply 
 Received incorrect order. Did not bother to respond to 3 emails or PayPal case.
 Reply: Buyer did not sent a message to us in BL. We did not receive any message
 Complaint  bb2036726 (4)  Jan 27, 2021  15153013  Seller Reply 
 Been 2 weeks since ordering and have not received. No response from seller. :(
 Reply: Never received any message of this buyer in BL.
 Complaint  SimpsonBricks (80)  Jan 19, 2021  15007885  Seller Reply 
 was unable to pay and never got a responce to any of my 5 emails to seller
 Reply: Buyer received reply and new invoices. But never paid
 Complaint  rockett723 (144)  Jan 14, 2021  15001422  Seller Reply 
 Took a very long time to get here as well as I had missing pieces in my order.
 Reply: Buyer never contacted us about missing pieces.
 Complaint  TurboVoltaic (168)  Jan 14, 2021  15082165  Seller Reply 
 all new parts shipped in one unsealed bag, loose in box, including chrome gold.
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  rskamen (132)  Jan 7, 2021  14997228  Seller Reply 
 Over 1,000 pieces just dumped into 3 large plastic bags. Absolutely unacceptable
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  SoonAfterNoon (27)  Jan 2, 2021  14896283  Seller Reply 
 Three weeks since my order & still not received.
 Reply: Postal delays at usps due to COVID-19. We are looking into it.
 Complaint  Afol01 (124)  Dec 20, 2020  14888314  Seller Reply 
 STAY AWAY, STOLE MY MONEY, MULTIPLE MESSAGES.I HAVE PROOF!!!! THIEF!!!!!!!!!!
 Reply: Customer paid manual not with the provided link. Customer received a refund.
 Complaint  comicalo (95)  Dec 1, 2020  14682166  Seller Reply 
 Didn’t respond to message. Took weeks to get it in the mail.
 Reply: Buyer did not sent a message in BL and shipping time is mentioned in terms.
 Complaint  porty88 (52)  Nov 22, 2020  14652664  Seller Reply 
 Order placed 7 days ago and he hasn’t even shipped yet
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  porty88 (52)  Nov 22, 2020  14645074  Seller Reply 
 Absolutely terrible shipping speed
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  Hdhntr23 (97)  Nov 20, 2020  14539206  Seller Reply 
 Had to ask 11 days after about shipment. Then it took 4 more days to ship.
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  tracetopher (1291)  Sep 26, 2020  12799723  Seller Reply 
 A few issues, but they fixed it. But then they blocked me! Seriously? Not cool.
 Reply: Buyer is not blocked.
 Complaint  dinolaurelo (30)  Sep 13, 2020  13954515  Seller Reply 
 Seller cancelled bec of my address despite sucessfully sending 1 a week before.
 Reply: Buyers Paypal address is in the Philippines.We only ship to an US PayPal addres
 Complaint  SteveDJ (567)  Sep 8, 2020  13940495  Seller Reply 
 Adds Tax (but as Addl Fee), ignores Tax Waiver certs. 4x cust now won't be bac
 Reply: Buyer missed terms about sales tax. We offered to cancel order
 Complaint  dracula25 (191)  Sep 4, 2020  14125984  Seller Reply 
 verkaeufer sendet mir keine rechnung, hat keine lust um geld zu verdienen
 Reply: Buyer missed his invoice in his messages section invoices.
 Complaint  bb1830703 (29)  Aug 14, 2020  13972784  Seller Reply 
 Said that I still own him money even when I already paid him
 Reply:  Customer must confuse us with another seller. We never told him he ows us money
 Complaint  bb1702564 (43)  Aug 14, 2020  13810863  Seller Reply 
 Provided shipping address but Seller choses to use wrong paypal address
 Reply: Buyer used an invalid PayPal address. Did not read our terms

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