| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | Mabroga (4) | Sep 12, 2021 | 17098161 | Seller | Reply | shipping cost unreasonable Reply: Shipping time is mentioned in terms |
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| Complaint | prokopii (36) | Sep 9, 2021 | 16907106 | Seller | Reply | Sent an incomplete order and did not care that it cost me add'l $5 Reply: Buyer never contacted us. |
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| Complaint | Jerm21 (32) | Sep 9, 2021 | 16989886 | Seller | Reply | Took almost 2 weeks to ship. Kept telling me it would be “today” Reply: Delay mentioned in terms and we communicated with buyer. |
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| Complaint | ASeaDC86 (114) | Sep 8, 2021 | 17005552 | Seller | Reply | 10 days to ship. 5 day email response. They'll blame covid. Go elsewhere. Reply: shipping time and delay mentioned and we replied within one day. |
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| Complaint | hlmiller987 (196) | Sep 8, 2021 | 16996801 | Seller | Reply | Quick to accept your money, glacially slow fulfilling the order. Reply: We had our delay mentioned with a message on our home page |
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| Complaint | Valerie51 (524) | Aug 26, 2021 | 16927586 | Seller | Reply | You took 13 days to SHIP. ONE reply after many emails. Not acceptable delay. Reply: We replied and shipped on time. Buyer missed our terms |
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| Complaint | rayjohns_ (21) | Aug 20, 2021 | 16919506 | Seller | Reply | Ordered on the 12th, still says packed,i emailed to get an idea when.no response Reply: Buyer did not sent a message to us. Missed also our mentioned delay. |
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| Complaint | Myers (310) | Aug 19, 2021 | 16758662 | Seller | Reply | Took 2 weeks to ship without real explanation. Reply: We communicated with buyer. No reply received from buyer. |
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| Complaint | warunaf (7) | Aug 18, 2021 | 16900450 | Seller | Reply | orderd week ago and still says packed (not shipped) and not allowing me to cance Reply: Shipping time is mentioned and your order is shipped now. |
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| Complaint | Mensenaround (50) | Aug 18, 2021 | 16811281 | Seller | Reply | Didnt ship my order for over 10 and avoided the question when I messaged them Reply: Delay was mentioned and we replied. |
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| Complaint | joojoo5798 (61) | Aug 5, 2021 | 16768701 | Seller | Reply | Extremely slow shipper. Covid excuse. Never buy from seller again. Reply: We had our delay mentioned with a message on our home page |
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| Complaint | SuperSirLink (180) | Aug 4, 2021 | 16803286 | Seller | Reply | bad communication, and no shipping after 10 days, operates second storefront Reply: We had our delay mentioned with a message on our home page |
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| Complaint | Vaderfan1 (15) | Aug 3, 2021 | 16752135 | Seller | Reply | Bad seller. Store policy 3 days to ship. 10 days total. Took 15. No communicatio Reply: We had our delay mentioned with a message on our home page |
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| Complaint | AdamGietz (135) | Aug 3, 2021 | 16778378 | Seller | Reply | The delay in shipping is a bad buyer experience and I would not shop here again. Reply: We had our delay mentioned with a message on our home page |
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| Complaint | pandaferret (11) | Jul 29, 2021 | 16747591 | Seller | Reply | extremely slow to ship, poor communication Reply: Delay mentioned in terms and we communicated with buyer. |
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| Complaint | Guardian_bear (204) | Jul 26, 2021 | 16730171 | Seller | Reply | Sent mssg@5days,said ship w/i10 days.USPS still waiting on order. Bye! Reply: We have shipped. Buyer missed shipping info. |
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| Complaint | Trevornail (119) | Jul 10, 2021 | 16640632 | Seller | Reply | Took 9 days to even bring package to usps. Had to message Reply: Unfortunately this buyer did not read our shipping terms |
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| Complaint | jtfisher1216 (72) | Jun 21, 2021 | 16526926 | Seller | Reply | Still hasn't shipped. Said they would ship two days ago. Bought somewhere else Reply: We have shipped. Buyer missed shipping info. |
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| Complaint | Vitruvius1951 (56) | Jun 1, 2021 | 16369814 | Seller | Reply | Minifigures did not come with any accessories. Reply: That's correct. We mention they come without accessories. MINIFIG ONLY |
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| Complaint | LeggAnimations (23) | May 19, 2021 | 16190127 | Seller | Reply | Terms stated it would take 5-10 business days to arrive, actually took 14. Reply: Usps had a scanning delay. We mentioned this to you with a message |
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| Complaint | BuildsByJude (8) | May 18, 2021 | 16297469 | Seller | Reply | Its been a week and still hasnt shipped. Very disappointed but parts might be ok Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays |
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| Complaint | debarhere (441) | May 5, 2021 | 16138549 | Seller | Reply | $5.90 to ship 16 pieces. 8 days before items shipped. Never again. Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to buy Follow-Up: I asked for cost and was NEVER told. You didn't answer emails. HORRIBLE |
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| Complaint | GoldenSadie (7) | Apr 17, 2021 | 15903419 | Seller | Reply | Received a misprinted item, attempted to contact seller and wasn't responded to. Reply: Never received a message from buyer |
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| Complaint | jdkaet (65) | Apr 13, 2021 | 15976732 | Seller | Reply | Took 8 days to even ship the order. Unhelpful with updates and poor communicatio Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays |
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| Complaint | daddys_9eleven (12) | Mar 16, 2021 | 15624098 | Seller | Reply | Printed shipping label the day I paid, mailed package 2 WEEKS later. Reply: We shipped 3 workdays after printing label. As mentioned in terms |
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