Feedback Forum: Profile of amyfol (58614): Negative Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Guardian_bear (204)  Jul 26, 2021  16730171  Seller Reply 
 Sent mssg@5days,said ship w/i10 days.USPS still waiting on order. Bye!
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Trevornail (119)  Jul 10, 2021  16640632  Seller Reply 
 Took 9 days to even bring package to usps. Had to message
 Reply: Unfortunately this buyer did not read our shipping terms
 Complaint  jtfisher1216 (72)  Jun 21, 2021  16526926  Seller Reply 
 Still hasn't shipped. Said they would ship two days ago. Bought somewhere else
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Vitruvius1951 (56)  Jun 1, 2021  16369814  Seller Reply 
 Minifigures did not come with any accessories.
 Reply: That's correct. We mention they come without accessories. MINIFIG ONLY
 Complaint  LeggAnimations (23)  May 19, 2021  16190127  Seller Reply 
 Terms stated it would take 5-10 business days to arrive, actually took 14.
 Reply: Usps had a scanning delay. We mentioned this to you with a message
 Complaint  BuildsByJude (8)  May 18, 2021  16297469  Seller Reply 
 Its been a week and still hasnt shipped. Very disappointed but parts might be ok
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  debarhere (441)  May 5, 2021  16138549  Seller Reply 
 $5.90 to ship 16 pieces. 8 days before items shipped. Never again.
 Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to buy
 Follow-Up: I asked for cost and was NEVER told. You didn't answer emails. HORRIBLE
 Complaint  GoldenSadie (7)  Apr 17, 2021  15903419  Seller Reply 
 Received a misprinted item, attempted to contact seller and wasn't responded to.
 Reply: Never received a message from buyer
 Complaint  jdkaet (65)  Apr 13, 2021  15976732  Seller Reply 
 Took 8 days to even ship the order. Unhelpful with updates and poor communicatio
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  daddys_9eleven (12)  Mar 16, 2021  15624098  Seller Reply 
 Printed shipping label the day I paid, mailed package 2 WEEKS later.
 Reply: We shipped 3 workdays after printing label. As mentioned in terms
 Complaint  Seasian87 (557)  Mar 12, 2021  15620756  Seller Reply 
 Terrible. Didnt ship for over 2 weeks. Had to file NSS for them to ship
 Reply: We shipped immediately. There were problems at Usps.
 Complaint  fewqavd (12)  Mar 7, 2021  15555046  Seller Reply 
 Wrong parts delivered, 5 days later no response from seller.
 Reply: Buyer did not contacted us. Please let us know what you miss?
 Complaint  cjensen (6)  Mar 3, 2021  15365298  Seller Reply 
 Shipping took forever and customer service was terrible.
 Reply: we do not understand this feedback. We had a good and polite conversation.
 Complaint  ronnierrl356 (7)  Feb 9, 2021  15370410  Seller Reply 
 Billing is confusing, shipping is slow, no separate package, did get all pieces.
 Reply: Buyer did not read store and shipping terms before he ordered.
 Complaint  bb2005703 (1)  Feb 8, 2021  15196669  Seller Reply 
 Did not separate parts, just threw them in the bag. 2 week shipping for domestic
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Follow-Up: Regardless, multiple of same complaint. Adapt or lose business. Not smart.
 Complaint  ecobee (16)  Feb 6, 2021  15067011  Seller Reply 
 late shipping, one missing part
 Reply: Buyer missed shipping time in terms and never mentioned missing piece
 Complaint  Amv364 (2)  Feb 1, 2021  15197264  Seller Reply 
 Ordered on Jan 16 received Feb 1st status said shipped for 2weeks but wasn't
 Complaint  thomas.vaeth (212)  Jan 31, 2021  15177392  Seller Reply 
 Received incorrect order. Did not bother to respond to 3 emails or PayPal case.
 Reply: Buyer did not sent a message to us in BL. We did not receive any message
 Complaint  bb2036726 (4)  Jan 27, 2021  15153013  Seller Reply 
 Been 2 weeks since ordering and have not received. No response from seller. :(
 Reply: Never received any message of this buyer in BL.
 Complaint  SimpsonBricks (80)  Jan 19, 2021  15007885  Seller Reply 
 was unable to pay and never got a responce to any of my 5 emails to seller
 Reply: Buyer received reply and new invoices. But never paid
 Complaint  rockett723 (144)  Jan 14, 2021  15001422  Seller Reply 
 Took a very long time to get here as well as I had missing pieces in my order.
 Reply: Buyer never contacted us about missing pieces.
 Complaint  TurboVoltaic (168)  Jan 14, 2021  15082165  Seller Reply 
 all new parts shipped in one unsealed bag, loose in box, including chrome gold.
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  rskamen (132)  Jan 7, 2021  14997228  Seller Reply 
 Over 1,000 pieces just dumped into 3 large plastic bags. Absolutely unacceptable
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  SoonAfterNoon (27)  Jan 2, 2021  14896283  Seller Reply 
 Three weeks since my order & still not received.
 Reply: Postal delays at usps due to COVID-19. We are looking into it.
 Complaint  Afol01 (124)  Dec 20, 2020  14888314  Seller Reply 
 STAY AWAY, STOLE MY MONEY, MULTIPLE MESSAGES.I HAVE PROOF!!!! THIEF!!!!!!!!!!
 Reply: Customer paid manual not with the provided link. Customer received a refund.
 Complaint  comicalo (95)  Dec 1, 2020  14682166  Seller Reply 
 Didn’t respond to message. Took weeks to get it in the mail.
 Reply: Buyer did not sent a message in BL and shipping time is mentioned in terms.
 Complaint  porty88 (52)  Nov 22, 2020  14652664  Seller Reply 
 Order placed 7 days ago and he hasn’t even shipped yet
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  porty88 (52)  Nov 22, 2020  14645074  Seller Reply 
 Absolutely terrible shipping speed
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  Hdhntr23 (97)  Nov 20, 2020  14539206  Seller Reply 
 Had to ask 11 days after about shipment. Then it took 4 more days to ship.
 Reply: Buyer missed our shipping info. There we mention how long we need.
 Complaint  tracetopher (1291)  Sep 26, 2020  12799723  Seller Reply 
 A few issues, but they fixed it. But then they blocked me! Seriously? Not cool.
 Reply: Buyer is not blocked.
 Complaint  dinolaurelo (30)  Sep 13, 2020  13954515  Seller Reply 
 Seller cancelled bec of my address despite sucessfully sending 1 a week before.
 Reply: Buyers Paypal address is in the Philippines.We only ship to an US PayPal addres
 Complaint  SteveDJ (567)  Sep 8, 2020  13940495  Seller Reply 
 Adds Tax (but as Addl Fee), ignores Tax Waiver certs. 4x cust now won't be bac
 Reply: Buyer missed terms about sales tax. We offered to cancel order
 Complaint  dracula25 (191)  Sep 4, 2020  14125984  Seller Reply 
 verkaeufer sendet mir keine rechnung, hat keine lust um geld zu verdienen
 Reply: Buyer missed his invoice in his messages section invoices.
 Complaint  bb1830703 (29)  Aug 14, 2020  13972784  Seller Reply 
 Said that I still own him money even when I already paid him
 Reply:  Customer must confuse us with another seller. We never told him he ows us money
 Complaint  bb1702564 (43)  Aug 14, 2020  13810863  Seller Reply 
 Provided shipping address but Seller choses to use wrong paypal address
 Reply: Buyer used an invalid PayPal address. Did not read our terms
 Complaint  jgriffin83 (25)  Aug 14, 2020  13888635  Seller Reply 
 Sent to diff address from Order and Invoice. No help. Slow. Worst BL Exp.
 Complaint  bherndon (4)  Jul 25, 2020  13611468  Seller Reply 
 Missing pieces from the order, incorrect colors, slow delivery.
 Reply: customer did not sent us a message. We would happy to solve.
 Complaint  jldragon46 (12)  Jul 25, 2020  13754709  Seller Reply 
 Took ages for him to ship it out
 Reply: Missed our message on home .Order processing and delivery is slower due COVID-19
 Complaint  Bobbygonewild (156)  Jul 20, 2020  13645699  Seller Reply 
 Items were perfect, but shipping time gets worse and worse with each order.
 Reply: Missed our message on home .Order processing and delivery is slower due COVID-19
 Complaint  Detroiter313 (31)  Jul 18, 2020  13611619  Seller Reply 
 1 wrong part and will have to wait a while to get a replacement in bc of COVID
 Reply: We replaced. Long shipping time and problems were because of the COVID-19 delays
 Complaint  bb1707764 (1)  Jul 9, 2020  13037682  Seller Reply 
 Incomplete Order, 6 weeks later back order STILL incomplete, refund refused
 Reply: No message from buyer received. If we made a mistake we always solve it.
 Complaint  DanicaT92 (7)  Jul 9, 2020  13587254  Seller Reply 
 Did not respond to email address they provided. One figure appears damaged.
 Reply: We sent a message to buyer to resolve issue. received no reply yet
 Complaint  philip33 (774)  Jul 7, 2020  13600770  Seller Reply 
 Don’t spend over $100. You won’t get free shipping. Beware of this store.
 Reply: For an order with a total amount over $100 you always receive free shipping.
 Complaint  philip33 (774)  Jul 7, 2020  13557359  Seller Reply 
 After 8 emails no response. I had to google their other company name to get rep
 Reply: Mail went into spambox We mention in terms contact us in BL messages system
 Complaint  venomsailor (901)  Jul 4, 2020  13550314  Seller Reply 
 Extremely slow shipping
 Reply: Mentioned in our terms we have a delay because of the COVID-19
 Complaint  venomsailor (901)  Jul 4, 2020  13532966  Seller Reply 
 Extremely slow shipping
 Reply: Mentioned in our terms we have a delay because of the COVID-19
 Complaint  skylookers (30)  Jul 3, 2020  13604376  Seller Reply 
 The process is very slow.
 Reply: Mentioned in our terms we have a delay because of the COVID-19
 Complaint  bb1112536 (52)  Jul 1, 2020  13526166  Seller Reply 
 Lies and Excuses. Terrible service. In a word: Kensuckiana
 Reply: This buyer had no understanding for delays because of COVID-19.
 Complaint  BamaBreeze (410)  Jun 29, 2020  13512734  Seller Reply 
 Took 11 business days and received the wrong parts.
 Reply: Buyer did not read our terms and delay we mention .Correct parts have been sent
 Complaint  joojoo5798 (61)  Jun 25, 2020  13496385  Seller Reply 
 Poor Communication. Extremely slow Shipping. Excuses everytime contacted.
 Reply: Buyer did not read our terms and delay we mention on our splash

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