Feedback Forum: Profile of amyfol (58614): Negative Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Guardian_bear (204)  Jul 26, 2021  16730171  Seller Reply 
 Sent mssg@5days,said ship w/i10 days.USPS still waiting on order. Bye!
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Trevornail (119)  Jul 10, 2021  16640632  Seller Reply 
 Took 9 days to even bring package to usps. Had to message
 Reply: Unfortunately this buyer did not read our shipping terms
 Complaint  jtfisher1216 (72)  Jun 21, 2021  16526926  Seller Reply 
 Still hasn't shipped. Said they would ship two days ago. Bought somewhere else
 Reply: We have shipped. Buyer missed shipping info.
 Complaint  Vitruvius1951 (56)  Jun 1, 2021  16369814  Seller Reply 
 Minifigures did not come with any accessories.
 Reply: That's correct. We mention they come without accessories. MINIFIG ONLY
 Complaint  LeggAnimations (23)  May 19, 2021  16190127  Seller Reply 
 Terms stated it would take 5-10 business days to arrive, actually took 14.
 Reply: Usps had a scanning delay. We mentioned this to you with a message
 Complaint  BuildsByJude (8)  May 18, 2021  16297469  Seller Reply 
 Its been a week and still hasnt shipped. Very disappointed but parts might be ok
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  debarhere (441)  May 5, 2021  16138549  Seller Reply 
 $5.90 to ship 16 pieces. 8 days before items shipped. Never again.
 Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to buy
 Follow-Up: I asked for cost and was NEVER told. You didn't answer emails. HORRIBLE
 Complaint  GoldenSadie (7)  Apr 17, 2021  15903419  Seller Reply 
 Received a misprinted item, attempted to contact seller and wasn't responded to.
 Reply: Never received a message from buyer
 Complaint  jdkaet (65)  Apr 13, 2021  15976732  Seller Reply 
 Took 8 days to even ship the order. Unhelpful with updates and poor communicatio
 Reply: Buyer missed store terms with mentioned shipping time 5-10 workdays
 Complaint  daddys_9eleven (12)  Mar 16, 2021  15624098  Seller Reply 
 Printed shipping label the day I paid, mailed package 2 WEEKS later.
 Reply: We shipped 3 workdays after printing label. As mentioned in terms
 Complaint  Seasian87 (557)  Mar 12, 2021  15620756  Seller Reply 
 Terrible. Didnt ship for over 2 weeks. Had to file NSS for them to ship
 Reply: We shipped immediately. There were problems at Usps.
 Complaint  fewqavd (12)  Mar 7, 2021  15555046  Seller Reply 
 Wrong parts delivered, 5 days later no response from seller.
 Reply: Buyer did not contacted us. Please let us know what you miss?
 Complaint  cjensen (6)  Mar 3, 2021  15365298  Seller Reply 
 Shipping took forever and customer service was terrible.
 Reply: we do not understand this feedback. We had a good and polite conversation.
 Complaint  ronnierrl356 (7)  Feb 9, 2021  15370410  Seller Reply 
 Billing is confusing, shipping is slow, no separate package, did get all pieces.
 Reply: Buyer did not read store and shipping terms before he ordered.
 Complaint  bb2005703 (1)  Feb 8, 2021  15196669  Seller Reply 
 Did not separate parts, just threw them in the bag. 2 week shipping for domestic
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Follow-Up: Regardless, multiple of same complaint. Adapt or lose business. Not smart.
 Complaint  ecobee (16)  Feb 6, 2021  15067011  Seller Reply 
 late shipping, one missing part
 Reply: Buyer missed shipping time in terms and never mentioned missing piece
 Complaint  Amv364 (2)  Feb 1, 2021  15197264  Seller Reply 
 Ordered on Jan 16 received Feb 1st status said shipped for 2weeks but wasn't
 Complaint  thomas.vaeth (212)  Jan 31, 2021  15177392  Seller Reply 
 Received incorrect order. Did not bother to respond to 3 emails or PayPal case.
 Reply: Buyer did not sent a message to us in BL. We did not receive any message
 Complaint  bb2036726 (4)  Jan 27, 2021  15153013  Seller Reply 
 Been 2 weeks since ordering and have not received. No response from seller. :(
 Reply: Never received any message of this buyer in BL.
 Complaint  SimpsonBricks (80)  Jan 19, 2021  15007885  Seller Reply 
 was unable to pay and never got a responce to any of my 5 emails to seller
 Reply: Buyer received reply and new invoices. But never paid
 Complaint  rockett723 (144)  Jan 14, 2021  15001422  Seller Reply 
 Took a very long time to get here as well as I had missing pieces in my order.
 Reply: Buyer never contacted us about missing pieces.
 Complaint  TurboVoltaic (168)  Jan 14, 2021  15082165  Seller Reply 
 all new parts shipped in one unsealed bag, loose in box, including chrome gold.
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  rskamen (132)  Jan 7, 2021  14997228  Seller Reply 
 Over 1,000 pieces just dumped into 3 large plastic bags. Absolutely unacceptable
 Reply: We explain we use seperate zip bags for 20 lots or more from the same item.
 Complaint  SoonAfterNoon (27)  Jan 2, 2021  14896283  Seller Reply 
 Three weeks since my order & still not received.
 Reply: Postal delays at usps due to COVID-19. We are looking into it.
 Complaint  Afol01 (124)  Dec 20, 2020  14888314  Seller Reply 
 STAY AWAY, STOLE MY MONEY, MULTIPLE MESSAGES.I HAVE PROOF!!!! THIEF!!!!!!!!!!
 Reply: Customer paid manual not with the provided link. Customer received a refund.

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