Feedback Forum: Profile of apple_brick (73643): Negative Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Emanuel_89 (15)  May 4, 2021  16143918  Seller Reply 
 The wrong item was sent. And the seller didn't respond to a message. :(
 Reply: Buyer was informed and received a refund for the item
 Complaint  js9 (1)  Apr 11, 2021  15806776  Seller Reply 
 Product Never arrived. Over the 3 Weeks. Seller NEVER Answer. Lose my money.
 Reply: We replied several times. Customer does not respond
 Complaint  extenser10 (13)  Apr 7, 2021  15232365  Seller Reply 
 The envelope never arrived, I am now waiting more than two months.
 Reply: Custmer provided an invalid address. Order will return and customer refunded
 Complaint  legojam (266)  Mar 27, 2021  14921643  Seller Reply 
 Unacceptably bad communication.
 Reply: Buyer lives in UK and did not understand the brexit rules in his country.
 Complaint  Fedex26 (121)  Feb 22, 2021  14949328  Seller Reply 
 No communication
 Reply: Buyer cancelled his order. And did not see our messages in BL
 Complaint  ddntube (85)  Feb 15, 2021  15170614  Seller Reply 
 never arrived, refunded
 Complaint  Dsbyo (13)  Feb 13, 2021  14884398  Seller Reply 
 It's been 2 months and my order hasn't arrived. Seller doesnt respond to message
 Reply: We replied several times and problem is resolved.
 Complaint  KaeranBaelthorn (52)  Jan 17, 2021  14186848  Seller Reply 
 .
 Complaint  078Jac (144)  Jan 15, 2021  15083442  Seller Reply 
 bicycle handlebar was bent,bad packaging for bicycle
 Reply: Buyer never contacted us unfortunately
 Complaint  Blueberry1987 (8)  Jan 14, 2021  15082741  Seller Reply 
  Shipping took a week. Shipment still not received. Seller does not answer!
 Complaint  FatBird (50)  Nov 27, 2020  14472720  Seller Reply 
 The service is terrible, ignoring all messages.P.s spambox is clean
 Reply: Buyer told us order was received in good condition. We do not understand this.
 Complaint  Jebyancey (149)  Oct 23, 2020  14076200  Seller Reply 
 Shipped to wrong address, no help given/offered to retrieve package.
 Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres
 Complaint  blee56 (51)  Oct 20, 2020  14427373  Seller Reply 
 Ordered a few tiny parts under 100g and the seller wanted 50 EUR for post :( :(
 Reply: To your country we are only allowed to ship with express service.
 Complaint  bb1841303 (3)  Sep 3, 2020  13948103  Seller Reply 
 I disregarded my address change request and sent it. I did not receive the brick
 Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres
 Complaint  Peter1962 (13)  Aug 12, 2020  13915049  Seller Reply 
 Did not send ordered brick.
 Reply: customer must confuse us with another seller. He received our package
 Complaint  The_Art (117)  Aug 5, 2020  13867014  Seller Reply 
 Very worst for service. Ignoring shipping request. worst
 Reply: New BL-er did not understand store policy
 Complaint  HerbalScientist (72)  Aug 1, 2020  13624093  Seller Reply 
 Seller overides BL invoice then blames U for shiping to the wrong name/address.
 Reply: Buyer did not read store terms and used an invalid PayPal address
 Complaint  bb1708533 (4)  Jul 22, 2020  13559678  Seller Reply 
 Started positive. As I was first time buyer with questions.My mails were ignored
 Reply: We replied to every mail. You have to check your spambox
 Complaint  sidbizzle (56)  Jun 20, 2020  13258350  Seller Reply 
 good customer service
 Complaint  janada (1046)  Jun 14, 2020  12360664  Seller Reply 
 5 months on and i am still waiting for missing parts or a refund. not good!!!
 Reply: We refunded you already.
 Complaint  janada (1046)  Jun 14, 2020  13177580  Seller Reply 
 I checked with my bank and you received payment June 3rd. You cancel my order?
 Reply: Waiting for your reply. we need the paypal transaction number of payment.
 Complaint  Vulcano (20)  Jun 10, 2020  13403462  Seller Reply 
 Package was sended for wrong adress
 Reply: Buyer used an invalid PayPal address and does not read store terms.
 Complaint  nadhaw (75)  Jun 10, 2020  12962817  Seller Reply 
 Wrong item sent. No replacement or refund ever received. No proof of posting.
 Complaint  Pobinski (15)  May 29, 2020  12864319  Seller Reply 
 3 messages about missing order, deleted without reading,Refund Req from PP
 Complaint  Speed_Woman (42)  May 28, 2020  13234819  Seller Reply 
 8 Tage bis die Ware versendet wurde. Deshalb NEGATIV. Schade!

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