| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | Emanuel_89 (15) | May 4, 2021 | 16143918 | Seller | Reply | The wrong item was sent. And the seller didn't respond to a message. :( Reply: Buyer was informed and received a refund for the item |
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| Complaint | js9 (1) | Apr 11, 2021 | 15806776 | Seller | Reply | Product Never arrived. Over the 3 Weeks. Seller NEVER Answer. Lose my money. Reply: We replied several times. Customer does not respond |
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| Complaint | extenser10 (13) | Apr 7, 2021 | 15232365 | Seller | Reply | The envelope never arrived, I am now waiting more than two months. Reply: Custmer provided an invalid address. Order will return and customer refunded |
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| Complaint | legojam (266) | Mar 27, 2021 | 14921643 | Seller | Reply | Unacceptably bad communication. Reply: Buyer lives in UK and did not understand the brexit rules in his country. |
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| Complaint | Fedex26 (121) | Feb 22, 2021 | 14949328 | Seller | Reply | No communication Reply: Buyer cancelled his order. And did not see our messages in BL |
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| Complaint | ddntube (85) | Feb 15, 2021 | 15170614 | Seller | Reply | | never arrived, refunded |
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| Complaint | Dsbyo (13) | Feb 13, 2021 | 14884398 | Seller | Reply | It's been 2 months and my order hasn't arrived. Seller doesnt respond to message Reply: We replied several times and problem is resolved. |
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| Complaint | 078Jac (144) | Jan 15, 2021 | 15083442 | Seller | Reply | bicycle handlebar was bent,bad packaging for bicycle Reply: Buyer never contacted us unfortunately |
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| Complaint | Blueberry1987 (8) | Jan 14, 2021 | 15082741 | Seller | Reply | | Shipping took a week. Shipment still not received. Seller does not answer! |
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| Complaint | FatBird (50) | Nov 27, 2020 | 14472720 | Seller | Reply | The service is terrible, ignoring all messages.P.s spambox is clean Reply: Buyer told us order was received in good condition. We do not understand this. |
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| Complaint | Jebyancey (149) | Oct 23, 2020 | 14076200 | Seller | Reply | Shipped to wrong address, no help given/offered to retrieve package. Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres |
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| Complaint | blee56 (51) | Oct 20, 2020 | 14427373 | Seller | Reply | Ordered a few tiny parts under 100g and the seller wanted 50 EUR for post :( :( Reply: To your country we are only allowed to ship with express service. |
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| Complaint | bb1841303 (3) | Sep 3, 2020 | 13948103 | Seller | Reply | I disregarded my address change request and sent it. I did not receive the brick Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres |
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| Complaint | Peter1962 (13) | Aug 12, 2020 | 13915049 | Seller | Reply | Did not send ordered brick. Reply: customer must confuse us with another seller. He received our package |
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| Complaint | The_Art (117) | Aug 5, 2020 | 13867014 | Seller | Reply | Very worst for service. Ignoring shipping request. worst Reply: New BL-er did not understand store policy |
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| Complaint | HerbalScientist (72) | Aug 1, 2020 | 13624093 | Seller | Reply | Seller overides BL invoice then blames U for shiping to the wrong name/address. Reply: Buyer did not read store terms and used an invalid PayPal address |
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| Complaint | bb1708533 (4) | Jul 22, 2020 | 13559678 | Seller | Reply | Started positive. As I was first time buyer with questions.My mails were ignored Reply: We replied to every mail. You have to check your spambox |
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| Complaint | janada (1046) | Jun 14, 2020 | 12360664 | Seller | Reply | 5 months on and i am still waiting for missing parts or a refund. not good!!! Reply: We refunded you already. |
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| Complaint | janada (1046) | Jun 14, 2020 | 13177580 | Seller | Reply | I checked with my bank and you received payment June 3rd. You cancel my order? Reply: Waiting for your reply. we need the paypal transaction number of payment. |
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| Complaint | Vulcano (20) | Jun 10, 2020 | 13403462 | Seller | Reply | Package was sended for wrong adress Reply: Buyer used an invalid PayPal address and does not read store terms. |
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| Complaint | nadhaw (75) | Jun 10, 2020 | 12962817 | Seller | Reply | | Wrong item sent. No replacement or refund ever received. No proof of posting. |
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| Complaint | Pobinski (15) | May 29, 2020 | 12864319 | Seller | Reply | | 3 messages about missing order, deleted without reading,Refund Req from PP |
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| Complaint | Speed_Woman (42) | May 28, 2020 | 13234819 | Seller | Reply | | 8 Tage bis die Ware versendet wurde. Deshalb NEGATIV. Schade! |
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