| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Neutral | Oatnea (3) | Jun 5, 2021 | 16420082 | Seller | Piece arrived with sticker placed unevenly and dust and crust on it.
Reply: Store doesn't wash/clean pieces before selling them despite claims otherwise |
| | | | | Neutral | okimbored (148) | May 31, 2021 | 16355880 | Seller | | had an issue, it was resolved quickly to my satisfaction |
| | | Neutral | JRM1025 (10) | Apr 1, 2021 | 15868243 | Seller | | Promptly refunded for the parts not in inventory |
| | | Neutral | JustBricks (1423) | Jan 1, 2021 | 14930141 | Seller | The order had parts damaged or complete broken. Was refunded after a week.
Reply: We always refund for damaged parts. Messaged Monday, refunded Friday. |
| | | Neutral | MachoGrande (78) | Dec 31, 2020 | 14895645 | Seller | Received a damaged and incomplete package.
Reply: Box was destroyed in transit & product was lost. USPS's fault, not ours. |
| | | Neutral | ptrvachon (79) | Dec 22, 2020 | 14778752 | Seller | ok seller
Reply: We refunded for missing parts. Sorry for the inconvenience. |
| | | Neutral | caseyvoss (17) | Dec 4, 2020 | 14710928 | Seller | Order was slightly inaccurate, but additional parts were sent, eventually.
Reply: Messaged Friday about missing pieces; sent them out Monday. Sorry. |
| | | Neutral | Jomotion (2) | Sep 27, 2020 | 14037354 | Seller | Tho seller refunded, still made a very big loss. Item defects were not stated.
Reply: $3.50 of torsos had a crack we didn't notice. Refunded promptly. Sorry. |
| | | Neutral | Titancat (88) | Aug 19, 2020 | 13957988 | Seller | Shipped quickly but some parts damaged beyond description
Reply: Sorry. We always refund for broken/damaged pieces if you message us. |
| | | Neutral | Achilles099 (119) | Jul 28, 2020 | 13692049 | Seller | Pieces missing from order
Reply: We are happy to fix any mistakes if you message us. Sorry. |
| | | Neutral | ernie80 (17) | Jul 3, 2020 | 13624211 | Seller | Some parts were wrong. Seller included extra parts to compensate. Fast shipping
Reply: If there's a problem with the order please let us know & we can fix it. |
| | | Neutral | ShadowJJ (9) | May 11, 2020 | 13071074 | Seller | Great store, however one of the parts I received was wrong.
Reply: Sorry. We are happy to fix any mistakes made if you message us. |
| | | Neutral | BrickMastrMason (26) | May 8, 2020 | 13044735 | Seller | Parts came in at the right time, but 2 of them had brown discoloration. Sorry.
Reply: Sorry. We always refund for broken/damaged pieces if you message us. |
| | | Neutral | TheLine (543) | May 4, 2020 | 13007781 | Seller | Most parts were in good condition, but undisclosed crack on one torso piece
Reply: Sorry. We always refund for broken/damaged pieces if you message us. |
| | | Neutral | Finn_55 (34) | May 3, 2020 | 12811507 | Seller | I want to give positive feedback, but this order had a ton of issues.
Reply: Refunded for missing pieces. Sorry for any inconvenience. |
| | | Neutral | bb634473 (12) | Apr 29, 2020 | 12917911 | Seller | Claw from aquanauts is missing spring. Description said it was included.
Reply: Sorry. We are happy to fix any mistakes made if you message us. |
| | | Neutral | ray61 (271) | Apr 27, 2020 | 12922808 | Seller | order was complete, however long axles were not protected and bent due to heat
Reply: Axles wrapped in bubble wrap inside bubble mailer. Did our best, sorry.
Follow-Up: the store stoplisted me, no explanation. |
| | | Neutral | bb1551695 (15) | Apr 2, 2020 | 12719731 | Seller | Missing a part. small inconvenience.
Reply: Customer was refunded for missing part. Mistakes can happen. |
| | | Neutral | Mechahaulic (39) | Jan 30, 2020 | 12346316 | Seller | Slower shipping, received 1 minifigure body with crack running down arm
Reply: Ordered Fri night, shipped Mon. We refund/replace any bad parts if messaged. |
| | | Neutral | az7bld7 (177) | Jan 27, 2020 | 12174291 | Seller | | Seller did not have all parts I purchased but did offer refund for them. |
| | | Neutral | ryan_zman (142) | Jan 21, 2020 | 12294049 | Seller | All pieces accounted for except 2x(ID: 3626bpb0224), but got 2x(ID: 3626bpb031
Reply: If there's a problem with your order please let us know; we'll fix it. |
| | | Neutral | BGaines_256 (238) | Jan 8, 2020 | 12217435 | Seller | Two items arrived broken. All others were as described.
Reply: Sorry; if something is wrong with your order, message us and we'll fix it. |
| | | Neutral | corelleon (28) | Nov 5, 2019 | 11855876 | Seller | Fast shipper, received the items quickly. Upon inspection of parts 1 was broken
Reply: Sorry about that; we always refund for broken/damaged pieces if you message us. |
| | | Neutral | Mex9 (16) | Sep 10, 2019 | 11452316 | Seller | | excellent service |
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