| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Neutral | OneMoreBrickUK (1117) | Apr 8, 2021 | 15878287 | Seller | Reply | Some new parts not new but used (with stickers on) :-(
Reply: It was our mistake, offer fair solution, thanks for understanding. |
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| Neutral | Sodapopdragon (28) | Mar 8, 2021 | 15400896 | Seller | Reply | Items correct, store took a week to ship. Delivery to US took nearly a month
Reply: Delivery to US take with regular shipping 3-8 weeks, check store terms... |
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| Neutral | maluia (50) | Mar 4, 2021 | 15024886 | Seller | Reply | It took so long to ship that I can't reccomend this seller to cosomers in the US
Reply: Please choose next time DHL Express if you need a package immediately. |
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| Neutral | ki100 (0) | Mar 1, 2021 | 15031770 | Seller | Reply | 1. Fast shipment 2. Wrong shipping address
Reply: Wrong? We generate adresses automaticaly, how you receieve if is wrong adress? |
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| Neutral | gtarbuck (3) | Feb 28, 2021 | 15004476 | Seller | Reply | positive experience except shipping took 2 months...
Reply: USPS is very slow last time in USA, please choose DHL Express next time... |
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| Neutral | Rastacoco (50) | Jan 14, 2021 | 14978997 | Seller | Reply | Parts in good conditions, good price, but some errors.
Reply: Sorry for error, offer replacment parts or double refund... |
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| Neutral | ChrisAU (73) | Nov 28, 2020 | 13404847 | Seller | Reply | | Many thanks filling my order, however, one fake 6091 part was somehow supplied!? |
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| Neutral | RemyOursEnPeluc (83) | Nov 18, 2020 | 14496391 | Seller | Reply | nice reactivity, and 1 error in the minifig number
Reply: Made refund for wrong Minifig, issue solved. |
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| Neutral | seejay123 (143) | Nov 5, 2020 | 14326651 | Seller | Reply | Everything as expected.Thanks! Took >1 month to receive, but not sellers fault.
Reply: Sorry, we cannot afect on mail during this COVID situation. Use Express shipping |
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| Neutral | thomasw (18) | Nov 5, 2020 | 14548636 | Seller | Reply | Fast seller but some dirty pieces :(
Reply: Ask buyer about the problem, but no replay, there are few very old DUPLO pieces. |
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| Neutral | bb654392 (34) | May 7, 2020 | 13038714 | Seller | Reply | | Speedy international shipping, cheap bricks, huge selection, but pricey shipping |
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| Neutral | Sgtmatt (29) | Apr 5, 2020 | 12671068 | Seller | Reply | 2 parts missing
Reply: Try to solve this issue, mistakes can happened, SORRY! |
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| Neutral | zvi (13) | Oct 15, 2019 | 11471801 | Seller | Reply | The boxes are a little damaged, and the shipping took more time than expected
Reply: Sorry but we cannot affect on mail, try to solve situation, but no answer. |
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| Neutral | SkyeChow (4) | Sep 24, 2019 | 11565179 | Seller | Reply | good packaging, shipping too slow
Reply: Delivery in 9 days to Hong Kong with regular shipping, not fair:( |
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| Neutral | Jryan12 (63) | Jul 19, 2019 | 11245809 | Seller | Reply | Order came with a piece that was the wrong color and used pieces were subpar
Reply: Try to solve this issue, mistakes can happened, SORRY! |
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| Neutral | radikal86 (14) | Feb 19, 2019 | 10447095 | Seller | Reply | customer-unfriendly handling of a undeliverable shipment caused by a wrong label
Reply: Unsuccessful delivery, send on our cost again. Thank you for this nice feedback! |
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| Neutral | bb1307509 (12) | Jan 29, 2019 | 10525050 | Seller | Reply | A little ware and tear
Reply: It is used parts, anyway without posibilty to solve problem,no comunication. |
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| Neutral | AndrewRiem1995 (252) | Nov 12, 2018 | 10083073 | Seller | Reply | Items everything oke, paid directly, seller dit not notice send a reminder weeks
Reply: Sorry, but not our fault, wait 8 days on payment, send reminder, thats all... |
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| Neutral | Lach (35) | Jun 25, 2018 | 9274549 | Seller | Reply | Order received with all parts except the 12 dark green 1x1 tiles with groove.
Reply: Missing parts sended, SORRY! Otherwiese poor communication with buyer. |
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| Neutral | hasthesauce (27) | Jun 2, 2018 | 8865452 | Seller | Reply | Damaged stickers left stuck to multiple parts, some serious scratching on parts
Reply: Used parts are used, anyway without posibilty to solve problem,no communication. |
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| Neutral | bb551679 (100) | Jan 1, 2018 | 8646275 | Seller | Reply | Ordered over a month ago and arrived now, okay service
Reply: Sorry, we also want fast shipping but cannot affect on mail, hope next time. |
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