| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | ddntube (80) | Feb 15, 2021 | 15170614 | Seller | | never arrived, refunded |
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| Complaint | Dsbyo (13) | Feb 13, 2021 | 14884398 | Seller | It's been 2 months and my order hasn't arrived. Seller doesnt respond to message
Reply: We replied several times and problem is resolved. |
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| Complaint | 078Jac (144) | Jan 15, 2021 | 15083442 | Seller | bicycle handlebar was bent,bad packaging for bicycle
Reply: Buyer never contacted us unfortunately |
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| Complaint | Blueberry1987 (8) | Jan 14, 2021 | 15082741 | Seller | | Shipping took a week. Shipment still not received. Seller does not answer! |
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| Complaint | FatBird (50) | Nov 27, 2020 | 14472720 | Seller | The service is terrible, ignoring all messages.P.s spambox is clean
Reply: Buyer told us order was received in good condition. We do not understand this. |
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| Complaint | Jebyancey (149) | Oct 23, 2020 | 14076200 | Seller | Shipped to wrong address, no help given/offered to retrieve package.
Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres |
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| Complaint | blee56 (49) | Oct 20, 2020 | 14427373 | Seller | Ordered a few tiny parts under 100g and the seller wanted 50 EUR for post :( :(
Reply: To your country we are only allowed to ship with express service. |
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| Complaint | bb1841303 (3) | Sep 3, 2020 | 13948103 | Seller | I disregarded my address change request and sent it. I did not receive the brick
Reply: Mentioned in terms we only ship to the PayPal address.Buyer uses invalid addres |
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| Complaint | Peter1962 (13) | Aug 12, 2020 | 13915049 | Seller | Did not send ordered brick.
Reply: customer must confuse us with another seller. He received our package |
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| Complaint | The_Art (117) | Aug 5, 2020 | 13867014 | Seller | Very worst for service. Ignoring shipping request. worst
Reply: New BL-er did not understand store policy |
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| Complaint | HerbalScientist (72) | Aug 1, 2020 | 13624093 | Seller | Seller overides BL invoice then blames U for shiping to the wrong name/address.
Reply: Buyer did not read store terms and used an invalid PayPal address |
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| Complaint | bb1708533 (4) | Jul 22, 2020 | 13559678 | Seller | Started positive. As I was first time buyer with questions.My mails were ignored
Reply: We replied to every mail. You have to check your spambox |
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| Complaint | sidbizzle (56) | Jun 20, 2020 | 13258350 | Seller | | good customer service |
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| Complaint | janada (1033) | Jun 14, 2020 | 12360664 | Seller | 5 months on and i am still waiting for missing parts or a refund. not good!!!
Reply: We refunded you already. |
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| Complaint | janada (1033) | Jun 14, 2020 | 13177580 | Seller | I checked with my bank and you received payment June 3rd. You cancel my order?
Reply: Waiting for your reply. we need the paypal transaction number of payment. |
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| Complaint | Vulcano (20) | Jun 10, 2020 | 13403462 | Seller | Package was sended for wrong adress
Reply: Buyer used an invalid PayPal address and does not read store terms. |
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| Complaint | nadhaw (75) | Jun 10, 2020 | 12962817 | Seller | | Wrong item sent. No replacement or refund ever received. No proof of posting. |
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| Complaint | Pobinski (9) | May 29, 2020 | 12864319 | Seller | | 3 messages about missing order, deleted without reading,Refund Req from PP |
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| Complaint | Speed_Woman (43) | May 28, 2020 | 13234819 | Seller | | 8 Tage bis die Ware versendet wurde. Deshalb NEGATIV. Schade! |
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| Complaint | athenabarnhart (16) | May 21, 2020 | 12976103 | Seller | | Seller never shipped. Deleted messages without reading. |
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| Complaint | Sir_Bronn (3) | May 14, 2020 | 12944781 | Seller | Message were deleted without reading two times, wrong Parts in Order,no reaction
Reply: Please check your email spambox. we replied and correct items have been shipped |
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| Complaint | Engefuchs (11) | Apr 27, 2020 | 12899122 | Seller | Ein Teil fehlte. Schlechte Kommunikation. Werde dort nichts mehr bestellen.
Reply: Buyer missed our emails. Missing part has been shipped. |
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| Complaint | alexderkiller (124) | Jan 27, 2020 | 12269101 | Seller | Watch out this could be a scammer! Never answered! No package!
Reply: We replied several times and also refunded. Buyer used invalid Paypal address |
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| Complaint | djgeronimo (126) | Jan 23, 2020 | 12218253 | Seller | Package never received. Email sent to seller w status: (deleted without reading)
Reply: Buyer tried to pay as friends in paypal,we refunded. He ignored our store policy |
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: Negative Comments