| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | comicalo (95) | Dec 1, 2020 | 14682166 | Seller | Reply | Didn’t respond to message. Took weeks to get it in the mail. Reply: Buyer did not sent a message in BL and shipping time is mentioned in terms. |
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| Complaint | porty88 (52) | Nov 22, 2020 | 14652664 | Seller | Reply | Order placed 7 days ago and he hasn’t even shipped yet Reply: Buyer missed our shipping info. There we mention how long we need. |
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| Complaint | porty88 (52) | Nov 22, 2020 | 14645074 | Seller | Reply | Absolutely terrible shipping speed Reply: Buyer missed our shipping info. There we mention how long we need. |
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| Complaint | Hdhntr23 (97) | Nov 20, 2020 | 14539206 | Seller | Reply | Had to ask 11 days after about shipment. Then it took 4 more days to ship. Reply: Buyer missed our shipping info. There we mention how long we need. |
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| Complaint | tracetopher (1291) | Sep 26, 2020 | 12799723 | Seller | Reply | A few issues, but they fixed it. But then they blocked me! Seriously? Not cool. Reply: Buyer is not blocked. |
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| Complaint | dinolaurelo (30) | Sep 13, 2020 | 13954515 | Seller | Reply | Seller cancelled bec of my address despite sucessfully sending 1 a week before. Reply: Buyers Paypal address is in the Philippines.We only ship to an US PayPal addres |
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| Complaint | SteveDJ (567) | Sep 8, 2020 | 13940495 | Seller | Reply | Adds Tax (but as Addl Fee), ignores Tax Waiver certs. 4x cust now won't be bac Reply: Buyer missed terms about sales tax. We offered to cancel order |
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| Complaint | dracula25 (191) | Sep 4, 2020 | 14125984 | Seller | Reply | verkaeufer sendet mir keine rechnung, hat keine lust um geld zu verdienen Reply: Buyer missed his invoice in his messages section invoices. |
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| Complaint | bb1830703 (29) | Aug 14, 2020 | 13972784 | Seller | Reply | Said that I still own him money even when I already paid him Reply: Customer must confuse us with another seller. We never told him he ows us money |
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| Complaint | bb1702564 (43) | Aug 14, 2020 | 13810863 | Seller | Reply | Provided shipping address but Seller choses to use wrong paypal address Reply: Buyer used an invalid PayPal address. Did not read our terms |
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| Complaint | jgriffin83 (25) | Aug 14, 2020 | 13888635 | Seller | Reply | | Sent to diff address from Order and Invoice. No help. Slow. Worst BL Exp. |
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| Complaint | bherndon (4) | Jul 25, 2020 | 13611468 | Seller | Reply | Missing pieces from the order, incorrect colors, slow delivery. Reply: customer did not sent us a message. We would happy to solve. |
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| Complaint | jldragon46 (12) | Jul 25, 2020 | 13754709 | Seller | Reply | Took ages for him to ship it out Reply: Missed our message on home .Order processing and delivery is slower due COVID-19 |
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| Complaint | Bobbygonewild (156) | Jul 20, 2020 | 13645699 | Seller | Reply | Items were perfect, but shipping time gets worse and worse with each order. Reply: Missed our message on home .Order processing and delivery is slower due COVID-19 |
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| Complaint | Detroiter313 (31) | Jul 18, 2020 | 13611619 | Seller | Reply | 1 wrong part and will have to wait a while to get a replacement in bc of COVID Reply: We replaced. Long shipping time and problems were because of the COVID-19 delays |
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| Complaint | bb1707764 (1) | Jul 9, 2020 | 13037682 | Seller | Reply | Incomplete Order, 6 weeks later back order STILL incomplete, refund refused Reply: No message from buyer received. If we made a mistake we always solve it. |
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| Complaint | DanicaT92 (7) | Jul 9, 2020 | 13587254 | Seller | Reply | Did not respond to email address they provided. One figure appears damaged. Reply: We sent a message to buyer to resolve issue. received no reply yet |
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| Complaint | philip33 (774) | Jul 7, 2020 | 13600770 | Seller | Reply | Don’t spend over $100. You won’t get free shipping. Beware of this store. Reply: For an order with a total amount over $100 you always receive free shipping. |
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| Complaint | philip33 (774) | Jul 7, 2020 | 13557359 | Seller | Reply | After 8 emails no response. I had to google their other company name to get rep Reply: Mail went into spambox We mention in terms contact us in BL messages system |
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| Complaint | venomsailor (901) | Jul 4, 2020 | 13550314 | Seller | Reply | Extremely slow shipping Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | venomsailor (901) | Jul 4, 2020 | 13532966 | Seller | Reply | Extremely slow shipping Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | skylookers (30) | Jul 3, 2020 | 13604376 | Seller | Reply | The process is very slow. Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | bb1112536 (52) | Jul 1, 2020 | 13526166 | Seller | Reply | Lies and Excuses. Terrible service. In a word: Kensuckiana Reply: This buyer had no understanding for delays because of COVID-19. |
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| Complaint | BamaBreeze (410) | Jun 29, 2020 | 13512734 | Seller | Reply | Took 11 business days and received the wrong parts. Reply: Buyer did not read our terms and delay we mention .Correct parts have been sent |
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| Complaint | joojoo5798 (61) | Jun 25, 2020 | 13496385 | Seller | Reply | Poor Communication. Extremely slow Shipping. Excuses everytime contacted. Reply: Buyer did not read our terms and delay we mention on our splash |
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