| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
 |
| Complaint | Cockram789 (23) | Nov 5, 2020 | 14396877 | Seller | Reply | Refused to ship the missing piece from my order.
Reply: 1 missing part for 0,30 € was refund. |
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| Complaint | bladehatched (64) | Oct 14, 2020 | 14333084 | Seller | Reply | Bricks OK. Paid 16,33€ for 'picking-service' aka no missing pcs. Was misisng pcs
Reply: 3 missing parts for 0,12 € were reshipped.
Follow-Up: My point: missing pcs are inexcusable, paying extra fee for careful picking |
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| Complaint | whatsuptoday (97) | Jul 31, 2020 | 13853750 | Seller | Reply | bricks ok, but NOT GOOD!: +23.37 € of Additional Charges1 on an order of 99,93€
Reply: Buyer ordered without reading the Store Terms. |
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| Complaint | masonbullock (14) | May 6, 2020 | 12071345 | Seller | Reply | Order never made it and they never followed up for a refund or to resend items.
Reply: Order lost at US Customs, refund received |
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| Complaint | charlieca00907 (845) | Feb 12, 2020 | 12463988 | Seller | Reply | Seller aribtrarily cancelled order even though it was fully paid. BEWARE!!!
Reply: Buyer ordered without reading the Store Terms. |
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| Complaint | Raziel117 (98) | Feb 1, 2020 | 11655417 | Seller | Reply | Kam leider nie an - bei der Post verschollen... :(
Reply: If you have problem with your order, please just contact us! |
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| Complaint | zhekalevin (36) | Jul 11, 2019 | 11262786 | Seller | Reply | Paid 40 EUR for DHL - seller did not use DHL. No tracking despite paying for it.
Reply: Order was shipped by DHL. Customer feedbacks before receipt of delivery. |
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| Complaint | djbungee (547) | Mar 12, 2019 | 10760276 | Seller | Reply | sehr unfair. hier wird doppelt abgekocht. versand mehr berechnet als anfiel.
Reply: Store Terms nicht gelesen, Gesamtkosten werden beim Checkout angezeigt |
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| Complaint | loewensicht (3690) | Oct 25, 2018 | 10004982 | Seller | Reply | Unfreundlicher Kontakt. Mangelhafte Kundenorientierung. Nie wieder!
Reply: Communication was friendly and businesslike, customer responded with negative FB |
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| Complaint | bb1141463 (3) | Jun 15, 2018 | 9422121 | Seller | Reply | Teile in falschen Farben und Teile fehlten.
Reply: If you have problem, please just contact us! |
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